Contact List.. Please help!!

So i recently was syncing my blackberry to the computer because i had added some new contacts. I had done it before successfully, but this time when i had finished syncing (the comp said it was successful), i could not see the numbers of most of my contacts. I can still see all the names, and the numbers i added before i synced it the second time. I can also still call from my address book even though the numbers do not show up, but the incoming calls do not show the caller ID. Can anyone please help me to figure out what is wrong?

Hello meg246,
Welcome to the BlackBerry Support Community Forums.
If you have all of the contacts on your computer I would recommend wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.
Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.
Link: http://www.blackberry.com/btsc/KB14058
Test the BlackBerry smartphone and proceed with a selective restore as outlined below.
Link: http://www.blackberry.com/btsc/KB10339
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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