Contact Name not appearing when I get an incoming ...

Hi,
Yet more problems with the N97 - I've noticed over the past 3 days that when I check my call logs it says that I have rang random number(s) (no name appears) so I text the number saying "Hi who's this?" and it turned out to be a mate and my girlfriend lol!
I don't understand why it's doing this? The only thing I've done recently - is receive a song via bluetooth from my girlfriends 5800 which failed a number of times!!! (then eventually I got the song through, opened the inbox and the message went to save the song crashed when trying to save it to a memory location)... and it's saved to my phone memory (I only have 1.1Mb of free space left now... (aside from the mass memory of course ) - I don't know how to rectify this problem although I haven't tried connecting the phone to the PC (PC Suite) and couldn't find the file in the file manager...
What could this be? My dad phoned me about 10 mins ago and it came up with no name...?
I've managed to sort the internet problem with the phone sort of... is this something else the latest update has fooked up?
Thanks
Ash

The ringtone issue is well known on the N97, it's down to a bug in the current and previous firmwares. It's apparently fixed in the new 2.0 firmware due for release from this weekend if the rumours are to be believed. The other problem here is that regardless of the ringtone you have specified, it'll randomly play the default Nokia tune.
Regarding the contacts problem, check if you have any contact details stored on the phone SIM. Anything there with the same number as a contact as in your other storage memories needs sorting. The same is also true if, for example, you have separate entries for people, say one for 'Mum' and one for 'Dad' as they have different mobile phone numbers, they'll shame the same 'Home' number so when that 'home' number calls you, it won't show as Mum or Dad on the display as calling, it'll just show the number if it's not network blocked.
I hope that helps explain it. Duplicates are a problem. Nothing major, just annoying.
Message Edited by matt_t on 09-Oct-2009 09:37 AM
Nokia N8 on O2-UK
Firmware 022.014

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