Contact names haven't transferred when updating to new iphone, Contact names haven't transferred when updating to new iphone

Hi guys...
Feeling really frustrated... I have a. New iPhone 5c  and wanted to sync all from my old iPhone 4
I backed up iPhone to iCloud as well as computer . Contacts, messages , music all selected 
But now , after I've synced and updated my new , Some Contacts numbers did transfer, others haven't ..others have the phone number, but their contacts details are blank.. Why is this and what can I do to fix.
When iOS. 7 came out it crashed during uploads nd I lost years of contact numbers, photos of holidays , everything
It's taken months to get all those numbers back.  So don't wanna go through the same again of texting email ppl one by one to get there phone numbers again
Hope u can help

First thing to check: from a computer (you will not be able to get to it from Safari on your iPhone), go to www.icloud.com and verify the contact list there is complete. If not, the contacts did not sync properly from the old phone adn you may want to resync (turn contacts off in teh mail settings then back on).
Also, are all of the contacts strickly icloud, or did you sync from another source, such as gmail or FaceBook?

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