Contact not loaded in Messenger Express' Composer

Question

Hi,
My iMS version is as follows: -
iPlanet Messaging Server 5.2 HotFix 1.09 (built Jan 7 2003)
libimta.dll 5.2 HotFix 1.09 (built 15:05:46, Jan 7 2003)
Microsoft Windows 2000 version 5.0 Service Pack 4 (Build 2195)
And I recently encountered problem of loading the email addresses in Composer window, when trying to compose email from the following steps in Messenger Express: -
1. Upon login, click on Addresses tab.
2. Select addresses by clicking on checkboxes.
3. Click Compose
4. The Compose Message window does not load the selected email addresses in step 2.
Any help will be very much appreciated.
Thanks.

Answer 1

Well, um,
1. You do know you're running code that's nearly 2 years old, right? That we've fixed hundreds of bugs since the version you have was released? (more later)
2. Is this a problem for everybody on your system, or just you?
3. Are there any errors logged into the http log that relate?
4. "does not load". Do you get an error, a blank screen, or what? Your posting isn't really detailed.
5. did this ever work?
6. What browser/OS are you using? Is the result different with a different browser?
Fixes since hotfix 1.09 that might relate:
4800962 When adding PAB users to new group user selected not added
() [webmail] {}
4805355 mshttpd crashed due to sig BUS in PAB_ModifyAttribute
() [webmail] {}
4809431 mshttpd crashing on stack overflow
     () [webmail] {}
4810485 JavaScript error in IE6 when pab server is down
() [webmail] {}
4817985 JavaScript error after first search in PAB with MSIE 6
() [webmail] {}
4838899 Corporate address search returns incorrect number of matching names
() [webmail] {}
4786108 PAB-Replace an entry/group does not work properly
() [webmail] {}
4875476 Unable to edit existing PAB contact without modifying display name or email addr
     (introduced in 5.2hf1.16) [webmail] {}
4749866 JavaScript error in PAB when dealing with quotes
     () [webmail] {}
4875890 Pab limit can be exceeded
     () [webmail] {}
4877990 PAB entry contains attribute "memberOfPAB=undefined" if earlier lookup failed
     () [webmail] {}
4666448 When maximum number of PAB users entries reached, webmail interface gives JS error
() [webmail] {}
4865985 PAB: JS error comes when we try to edit an existing contact
() [webmail] {
4939431 mshttpd dies on long PAB DNs
     () [webmail] {}
4944323 Workaround LDAP server hanging during pab operations
     () [webmail] {}
4889947 Fix recipient lists to use comma as separator
     () [webmail] {}
4954425 Entries are sorted incorrectly in "selecting addresses from PAB"
     () [webmail] {}
4984011 PAB_CMD_GET_PABS error when user dn differs in 'case' with DN part of PABURI
     () [webmail] {}
and lots more. This is all before hotfix 1.27. Current is 2.07, and we expect 2.08 out pretty soon, now.