Contact Person determination

Hi All,
Please suggest how i can acheive to determine my contact person in my transactions.
my requirement is if a contact person is been maintained for a BP then it should pop up the respective contact person. If no contact person is maintained then by default the standard business partener should be copied as contact person.
I had used the standard access sequence like 002, ch04 , but not able to acheive this.
Regards
Arun Kumar

Hi Arun,
you can set up the partner determination procedure according to your requirement. are you facing any particular problem here?
Best Regards,
Vishant

Similar Messages

Contact Person Determination - Activity Management

The Partner determination for our Activity Management's Contact Person is set up this way:
1 - Number of occurences (Highest): 1
2 - Access Sequence: Preceding Document > BP Relationships: Activity Partner
However, whenever I input the Activity Partner in the business activity, the contact person does not get determined automatically.
Any suggestions?
Thanks.
Rosette

Hi Muki,
Thanks for the reply.
Our determination procedure is already setup as recurring when we got the error.
Anyway, I was able to solve it by checking:
1 - Wait Until Source is available
2 - Alternative Follow access

Automatic Partner Determination Std Contact Person during Activity Creation

Hi ,
There is a requirement in my project where the Standard Contact Person of the Sold to Party should be automatically determined during Activity Creation .I have completed the Partner Function configurations and now the Standard Contact Person is being successfully determined as the Partner.
However, there is a problem in a scenario where in another Contact Person other than the Standard Contact Person is to be determined during Activity Creation . In that case, the option to select the other Person is not being offered through a pop up window, but the System automatically populates the next Contact Person based on the BP Id ( Next on the Number Range )
Is there any way , so that the normal procedure of selecting one Contact Person from a list in the Pop Window can be incorporated , once the standard Contact Person is being removed from the Contact Person field in the Business Transaction .
<< Moderator message - Please do not promise points >>
Regards,
Maroof
Edited by: Rob Burbank on Jan 5, 2011 5:06 PM

Hello Maroof,
you should check first the standard relationship flag of the account. Means check the account and go to the
relationship contact person.
There you will find the standard Relationship Flag, which is relevant for the system to determine the main CP.
Furthermore please check the partner procedure:
For each partner function you can enter a value in field Maximum and Selection Limit. Please consider the F1 help
for the field Selection Limit where you can find the explanation when and how the selection popup is triggered:
Example 1
You enter 3 in this field.
When the system finds three or more partners who could fulfill this partner function, it displays a selection list.
You choose from the list which partners to enter in the transaction.
Example 2
You do not mark this field, but enter 5 as the Maximum for this partner function.
When the system finds six or more appropriate partners it displays a selection list.
Hopefully this information helps you.
Regards
Rene

Is it posible to determine more than 1 contact person in sales order

Hi Friends,
My requirement is to send email to multiple recipeints. So I have created 4 contact persons for each mail id for customer xxx01 in order to send email to multiple recipeints at 1 time. But only one contact person gets determined in sales order. Is it posible to determine more than 1 contact person in sales order if yes can any one help me how it is done?.
Thanks in advance,
JM

Hi,
Maintain Partner function CP in customer maseter and maintain numbers of CP
If sytem is not allow to mention four contact person number's then in partner function procedure remove tickmark or UNIK from partner function CP
kapil

CRM 7.0 Contact person in order not replicated to R/3

Hello all,
I am currently facing issue with contact persons in CRM orders. There are several partners in the CRM order. Standard ones like ship-to party is replicated to R/3; employee roles are also replicated into R/3 within an order; contact persons (no matter if standard or Z) are not replicated from CRM order to R/3. There is neither no error message in BDOC nor in order.
Partners are set correctly for mapping between R/3 and CRM (including Z partners) -
tables CRMPARNR (R/3) and table CRMM_BUT_CONTNO (CRM) checked; GUIDs are there
Users do change these contact persons manually sometimes.
If order changed in ERP - including contact persons adding/changing - all partner roles are transfered to CRM for an order correctly.
Any ideas??
Thanks for your help
Radim

Hello,
there is an important GUID that need to be determine, the contact persons in my case need to selected via partner determination otherwise the partner gets deleted in R/3. The determination is creating the relation to the partner which is transfered to R/3 and can be checked in the BDoc. This has solved the issue

Contact Person for One Time Account Customer?

We have set up a One Time Account Customer for use in Sales Orders, using a separate Account Group to normal customers. However when creating our sales orders, we normally put in the customer contact person in the partner tab, having created the contacts in VAP1. I have tried creating a test contact for the OTA (just something like Accounts), and it will not allow me for the Account Group OTA. How do I correct this?

In the partner determination procedure assigned to this new Account Group (One Time Customer) please make sure to add the partner function Contact Person.
I think for Sales header Partner determination procedure you already have the Partner function :Contact Person added.
Regards
Sai

IC Webclient - Relationship: Person - Contact Person

Hi friends,
I need to add the attribute 'RELTYP' to determine the Relactionship Category between a BP and its contact person in IC Webclient.
I investigated the BOL 'BuilContactPerson' and it calls several BAPIs (e.g.: BUPR_CONTP_CREATE to create the contact person and its attributes: VIP, FUNCTIONNAME, DEPARTMENTNAME, and so on). But in these BAPIs, there are a lot of hardcode to determine the relationship 'BUR001'.
So, I am looking for a workaround to make the change of Relationship Category work.
Any clue?
Regards.

Hi,
The BUR001 relationship is used as default if no role has been maintained in the sub-profile for Accounts.
SPRO->CRM->RM Interaction Center Web Client->Master Data->Define Account Identification Profiles. Look in the Box labelled "B2B Scenario only".
Hope this helps.
Regards,
Shiv

Vendor master - General data - Contact persons - Usage to send PO output

Hello all,
Can you please guide me in using the Vendor master -General data - Contact persons for sending Purchase order output.
Using partner role 'CP' - is it possible to determine the PO message output automatically.
Thanks in advance for your support.
Thanks
Sasi

Hi Raja
Thanks for your immediate response.
Can we use the Contact persons as partners instead of vendors and trigger the PO output through email?
What should we do for that please?
I have tested that, but the partner number(contact person number) is not getting copied to the message in PO.
it is looking for a address number instead of contact person number.
Any suggestions please
Thanks in advance for your support.
Thanks
Sasi

Contact person Number range in ERP and CRM - Middleware settings

Dear SDN team,
We have currently integrated SAP CRM 5.2 and SAP R/3 4.6 c using Middleware .
The contact persons are maintained in SAP R/3 system and also downloaded into CRM system . Currently the Number range is different in both the systems
Going forward, we can create and maintain Contact Person data in CRM only. But we have an issue with the Number ranges allocation in ERP system.
Our Questions are :
1) Can we maintain a external number range for Contact Persons in ERP system ? If yes , how is this possible ? because Contact person is not a standard Account group in ERP and we cannot maintain PIDE settings for Contact persons .
2) What is the best solution to maintain Contact persons between ERP and CRM with active Middleware settings.
A Good answer will get maximum points.
Regards
Ritvij

Dear Ritvij,
Am no sure how best I can answer but attempting:
Basically the contact persons in the R/3 system when are transfered to a CRM, the system generates the number from the number range with internal number assignment of the standard grouping. Hence, no PIDE settings involved.
Now, maintaining the contact person in CRM and to determine the number range for contact persons differently, you got to go for enhancement. You can look at the note 564538 which might give you some clues as to what enhancements are required.
thanks
Ravi

R/3 Contact person to CRM

Guys,
The contact person number in our R/3 46C system is different than the contact person number in CRM, i.e. 4567 (in R/3) is 500009876 (in CRM). How I can determine its corresponding number using ABAP based on the R/3 contact person #? Is this data kept in some tables?
thanks,
Yan.

Hi Yan,
R/3 contact persons get downloaded into CRM as individual business partner master records with a different number range. That's why those numbers doesn't get mapped to each other.
CRM stores the relation between CRM contact person and R/3 contact person in the table CRMM_BUT_CONTNO
Use CRM table BUT000 to get the GUID of the contact person. Use this GUID in the table CRMM_BUT_CONTNO to find the correct R/3 contact person
<b>Do not forget to reward if it helps,</b>
Regards,
Paul Kondaveeti

ELM 1:N Can we Map Multiple Contact Persons for an Org

I want to upload Multiple contact persons for an organization.
Using ELM Mapping tool can we map multiple contact persons for an organization?
orgID name persID Name   CP_FUNCTIONKEY    CP_FUNCTIONNAME
9          abc     9          Pers1             01                            Head of CAD
                      9         Pers2             02                            Head of Civil
Thanks,
Ramesh

I found the way the mapping file should be.
Entry 1: Organisation A, Person A-1
Entry 2: Organisation A, Person A-2
Entry 3: Organisation B, Person B-1
Entry 4: Organisation C, Person B-1
During mapping, the content of the fields ORG_NAME1, ORG_NAME2, ORG_NAME3, ORG_CITY, ORG_POSTL_COD1, POSTL_COD2, and ORG_STREET are used by the system to determine identical organizations within the list. The content of these fields must be identical for all records that belong to one organization.
Thanks,
Ramesh

PCUI - Different Text type for Accounts and Contact Persons

Hi All,
While configuring the Text Determination, how can we have different determination procedures for Accounts and Contacts. On the CRM back end side there is no distinction on the objtect type for account & contacts. Instead there is one for BP.
We defined a Text Det Proc for Object BUT000 (Business Partners) which gives us the same text types in both accounts and contact person screens in PCUI. But we want different text types. Can any one please advise.
Thanks in advance,
Raj K

Hello All,
Any suggestions in this matter would be greatly appreciated. Thanks,
Raj Kasa

Creating activity without referencing Account and Contact Person.

Hello Experts,
Our client has such a process, sales employee can perform unplanned visits and they record this visit just entering this prospectsu2019 telephone number and name surname.(without entering account ID as the customer data hasnu2019t been created yet in Sap CRM) They require this in SAP CRM as well.
I have been looking for a way how can we manage this. When I create a visit the system asks for Account ID and Contact Person ID. My question is that is it possible to create a visit in SAP CRM without indicating contact person and account.
Kind regads,
M.

Hello!
Every activity in CRM must have activity partner, but you can make this fields non mandatory in CRM - Master Data - Organizational Management - Organizational Data Determination - Change Rules and Profiles - Maintain Organizational Data Profile
Best regads,
Artur Litvinov.

Contact Person and Business Address and Home address

Could anyone explain me how Business and Home address are determined for Contact Person. Are this data stored with different person number for specific contact person? Is there any maintenance which tels which data should be copied to Business and Home address from Contact Person address data?

Hi Tomasz
Contact Person Info is maintained in the table KNVK.
It is maintained through VAP2 transaction.
When you assign a contact person to a Customer in XD02/01 the home and business addresses get copied from VAP1 (KNVK table).
Pushpraj

Validity range of contact person relationship BUR001 not changeable?

Hi guys,
Apparently it is not possible to change the validity range (Valid from and Valid to) of the BUR001 relationship.
The suggested workaround is a Z-copy of the BUR001 in which it is possible to change the validity range settings. The problem with this 'solution' is the huge amount of partner determination which takes place on several placed within the system (e.g. partner determination procedures on activities, search functionality etc).
What is the best way to use contact person relationships which can have a validity range?
We are on a CRM7.0 system.
All suggestions are highly appreciated!

The answer to the above question:
In CRM7.0 a flag is added to activate the time dependency on the BUR001 relationship:
CRM_BUT050 Time Dependency: Contact Person Relationship
This can be activated via the following path:
Cross-application Components --> SAP Business Partner --> Activation

Contact Person determination

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