Contact Person - Mapping ECC-CRM

Hello,
Please suggest best practices of creating contact persons in CRM
Our scenario is existing customers and contact persons would be uploaded in ECC which need to be replicated in CRM
All new customers and contact persons would be entered in CRM only post golive.
User have multiple contact persons with different addresses for every corporate account in CRM
Thanks,
Satish

Hello ,
PIDE settings in ECC:
CRM--> ECC : B(Classification) - Z001 Ext Account Group of ECC
ECC-->CRM : 0001 Account Group - B(Classification) - 0001 - Ext No Range (ECC)
                      Z001 Account Group - B(Classification) -0002 - Int No Range (CRM)
Please suggest how to maintain Account group and number ranges for contact persons in ECC and CRM and PIDE settings for the contact person.
which classification need to be used in PIDE
Thanks,
Satish

Similar Messages

  • How to restrict/block replication of contact person? SAP CRM 7.0 ehp 2

    Hello fellow crm consultants,
    I am looking for a (hopefully) standard solution to restrict the replication of contact persons (CP) from crm to ecc back and forth while they are related/linked to a customer.
    In this current scenario we create a new customer on the CRM side and immediately link new or existing contact persons to this customer before saving the new entity. Upon save the data is being replicated and creates the same in ECC. However there is not CP replication been setup between CRM/ECC meaning that normally no contact person information is being replicated or synced between these systems. But only when the customer is being replicated including contact person(s) this is information coming through anyways. I want to completely block the CP information and only replicate the customer information.
    Is above possible in SAP CRM 7.0 ehp 2 and how through customization?
    Thanks in advance.. points will be rewarded.
    Regards,
    Rogier

    Hi,
    If you want to replicate only customers from CRM to ECC, you can set a filter in the subscription on IS_CUSTOMER = "X" for example. That will stop replication of contact persons, organization units, employees, etc.
    See following oss note: 1834681 - How to set filter for BP upload from CRM to ECC
    But for something more complex, you might need to implement a function module and add it to table CRMC_BUT_CALL_FU. Kindly check following oss note for an example:
    638628 - No contact person upload into R/3: Example for exit users
    Best regards,
    Nicolas.

  • Number Range for Contact persons in SAP CRM

    Hi Experts,
    Can anyone brief me about the contact persons concept in CRM and ERP?
    How and where the the no. ranges are maintained , config settings, link between ERP and CRM?
    Standard Account group for contact persons in ERP and CRM?
    I would appreciate and points would be awarded .
    Best Regards
    Suchhi

    Contact persons can be maintained on both sides. In our case, we mantain contact persons mainly for needs of sales department, so we set master on CRM.
    How and where the the no. ranges are maintained , config settings, link between ERP and CRM?
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    Regards.

  • Restrict Contact Person replication from CRM to ECC based on Partner Funct

    Hi Experts
    We are replicating Contacts from CRM to ECC, by assigning them to Accounts. We have a scenario to restrict Contact Person replication to ECC only for specific Partner functions (we have 5 such partner functions), for remaining partner functions the contact Persons should not be replicated to ECC.
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    Points guaranteed.
    Regards

    Issue resolved using CRMC_BUT_CALL_FU.
    Posing the table name, just in case it might help others.
    Thanks

  • How to restrict contact person from ECC to CRM

    Dear All,
    We need customers to flow from ECC to CRM, but not Contact persons.
    Seems that the 2 adapters CUSTOMER_MAIN & CUSTOMER_REL have to have the same filter settings.
    How do we achieve this?
    Please help!!
    Best regards,
    Rohit L.

    Hi Rohit,
    In CRM table CRMC_BUT_CALL_FU you can add any function module you need to filter data as per your requirement... Have a look to this OSS note that will show you the trick:
    Note 638628 - No contact person upload into R/3: Example for exit users
    Regards,
    Nicolas
    PS: this OSS note is even better:
    Note 774662 - Enhancement of the business partner data exchanges
    Edited by: Nicolas BUSSON on Jun 4, 2009 10:13 AM

  • Map R/3 contact person address to CRM contact person address

    Hi,
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    Hi,
    We have the sam issue to solve!
    Found any answers yet?
    Best Regards, Cem

  • Contact person replicating to crm from R/3

    Hi All,
    When we add a contact person to a customer in ECC, it is not replicated to CRM. 2 BDOC type is created, BUPA_MAIN and BUPA_REL. In BUPA_MAIN bdoc, the guid number and partner number is filled, but in BUT000 table there is no entry. So, in BUPA_REL bdoc the error "Enter at least one number for the business partner" (R11 123) occurs. We cannot replicate the contact person to CRM from ECC.
    Thanks for help.

    Hi,
    Refer to this thread
    Business Partner Exchange CRM -> R/3
    Shridhar

  • Email notfication for Customer and Contact person Created In CRM to the User

    Hi All,
    In one of my requirement, when a customer and Contact person is created in ECC or CRM a Mail should send to the user who created. There is
    middleware setting between ECC and CRM. Mail Should trigger in CRM system only.
    I know to trigger email for transaction data using Action Profile.
    Could any One guide me to trigger email notification for Master data (Business Partner).
    Thanks in Advance.
    Regards
    RR Pradhan

    Good afternoon Pradhan
    1.I think it would normally be done through a mini wf which should start on event "partner created".
    Your wf should have another step with a custom method to determine the email address and feed it to a container. You would then use this container in a subsequent  email step with recipient type "email address".  
    2.In the case of actions I think you should use as processing time the option : Processing using the Selection Report (Action Monitor)  (tnx sppfp)
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  • Issue while saving contact person details in CRM 5.2

    This issue is in IC webclient CRM 5.2.
    Issue:We search for the product and then confirm it.Once its confirmed,it will display the list
    of partners(ex:Sold to party ) for that product.
    When I  select sold to party ,it will display the list of contact persons for that sold to party.
    Then I select one contact person and I change some details for the selected contact person like extension,email and save it.
    Its getting saved.
    After that I do cancel interaction and I repeat the same steps.After changing the contact person,when I click on save ,its not getting saved.
    Again If I click on Save,its getting saved.
    I found that in setter method,collection wrapper is getting refreshed for the second time.Because of that,its throwing an exception 'CS_SY_REF_IS_INITIAL'.
    Can you please tell why this collection wrapper is getting refreshed and what could be the problem.
    Thanks in advance.
    Best Regards
    Baku

    Hi,
    You can set a check to see whether the object is bound. Otherwise, try to find out why the method is called twice.
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    Prasenjit

  • Contact Person Integration for Vendor Master(ECC to CRM)

    Hi,
    Just wanted to know if Contact Persons in Vendor Master records in ERP are replicated in standard to CRM in the object VENDOR_MAIN. Dont seem to find any std. documents on this that says it should be replicated?. Any ideas?.
    Thanks.
    Example:
    Go to Tx: xk01 in ERP and maintain a Contact person.Replicate to CRM.Vendor is created as an Organization but no relatonship is created to a Contact Person.Is this a std behaviour?.
    Regards,
    Praveen

    Hi,
    The answer as far as I've known so far is that this scenario is not available in standard.
    An idea would be to use a new adapter object in CRM. (on a project basis.)
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    Praveen

  • R/3 Contact person to CRM

    Guys,
    The contact person number in our R/3 46C system is different than the contact person number in CRM, i.e.  4567 (in R/3) is 500009876 (in CRM).  How I can determine its corresponding number using ABAP based on the R/3 contact person #?  Is this data kept in some tables?
    thanks,
    Yan.

    Hi Yan,
    R/3 contact persons get downloaded into CRM as individual business partner master records with a different number range. That's why those numbers doesn't get mapped to each other.
    CRM stores the relation between CRM contact person and R/3 contact person in the table CRMM_BUT_CONTNO
    Use CRM table BUT000 to get the GUID of the contact person. Use this GUID in the table CRMM_BUT_CONTNO to find the correct R/3 contact person
    <b>Do not forget to reward if it helps,</b>
    Regards,
    Paul Kondaveeti

  • Contact person Number range in ERP and CRM - Middleware settings

    Dear SDN team,
    We have currently integrated SAP CRM 5.2 and SAP R/3 4.6 c using Middleware .
    The contact persons are maintained in SAP R/3 system and also downloaded into CRM system . Currently the Number range is different in both the systems
    Going forward, we can create and maintain Contact Person data in CRM only. But we have an issue with the Number ranges allocation in ERP system.
    Our Questions are :
    1) Can we maintain a external number range for Contact Persons in ERP system ?  If yes , how is this possible ?  because Contact person is not a standard Account group in ERP and we cannot maintain PIDE settings for Contact persons .
    2) What is the best solution to maintain Contact persons between ERP and CRM with active Middleware settings.
    A Good answer will get maximum points.
    Regards
    Ritvij

    Dear Ritvij,
    Am no sure how best I can answer but attempting:
    Basically the contact persons in the R/3 system when are transfered to a CRM, the system generates the number from the number range with internal number assignment of the standard grouping. Hence, no PIDE settings involved.
    Now, maintaining the contact person in CRM and to determine the number range for contact persons differently, you got to go for enhancement. You can look at the note 564538 which might give you some clues as to what enhancements are required.
    thanks
    Ravi

  • How do replicate the contact person to ERP partner fuction from CRM

    All experts,
         I already replicated contact person from CRM to ERP,but the contact person just appeared in tab contact person in ERP customer general data.
         Actually,when i created contact person relationship in CRM,i could assgin contact person to a salse area,so  I want to replicate contact person to tab partner fuction in customer sales area data in ERP. pls give me a  light. thks
    Raymond J

    Hi Raymond,
    I believe the contact person in question is assigned only as a partner function in R/3. Therefore you will only see the usage of that BP as a partner function, but not the relationship specific data.
    You will need to create a contact person relationship for the BP.
    So the relationship specific data will not be visible for a contact person in R/3 which is only assigned as a Partner Function in R/3.
    Can you please check this on your system?
    I hope this helps.
    Best regards,
    Ita

  • Contact Person Replication

    Hi,
    We have a requirement wherein we want to create Contact Persons in both CRM and ECC and replicate them vice versa, however, we want to create Sold-To-Party from ECC and replicate it to CRM.
    I am aware that contact persons do not have any specific account group.
    I am not sure how the above will work.
    Please advice.
    Thanks in advance.

    HI  Paul,
    Are  there any error Bdoc?If so please let us know the error.
    If not
    Check whether the mapping of the partner functions are set correctly
    Path:IMG->CRM->BASIC FUNCTIONS-->PARTNER PROCESSING->DATA TRANSFER->DISTRIBUTION OF PARTNER FUNCTIONS FROM CRM TO SAPECC
    BEFORE  MAPPING   CHECK  THAT ,THE  PARTNER FUNCTIONS EXISTS   IN BOTH THE SYSTEMS.
    Coming to sales areas check to that the org structure is consistent in both the sytems.
    Regards,
    Satish Mathala

  • How to avoid contact person deletion when partner function is assigned

    Hi All.
    I need your help for a contact person issue.
    I'd like to avoid a contact person relationship to be deleted when this contact person is assigned to one or more partner functions for any customer's sales area. In ECC I can't delete a contact person that is been used as a partner function in customer's sales data (KNVP). The system shows message F2 189. But it seems not to be the same in CRM as I'm able to delete this contact person relationship despite he's been used as a customer's partner function. Furthermore, when the contact person is deleted in CRM, no upload to ECC occurs, I mean, the contact person is still "alive" in ECC and linked to the customer.
    Thanks in advance for your help.

    Thanks, Prasenjit.
    Yes, we're using Web UI, so I'll try to check the partner function assignment as you told me.
    No problem regarding the concepts of contact person deletion and contact person relationship deletion, I know the difference. What I meant was that you can delete a contact person relationship in CRM (not the contact person itself but the relationship) and this relationship is not deleted en ERP due to the fact that this contact person is used as a partner function in the customer sales area. It seems CRM and ERP are working in a different way, using different checks that can lead you to inconsistencies.
    Kind regards,
    André

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