Contact's Custom Phone Labels Won't Sync

If I add a custom label for a phone number in either the iPhone contact list or the Address Book on my Mac, it wont sync to the other.

I'd first try deleting your photo cache. There's instructions on how to find it in the following document:
iTunes: Understanding the iPod Photo Cache folder

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Unable to create custom phone labels for new contacts since the upgrade

I have a AT&T iphone 4 version 4.3.1 and since the last couple of recent upgrades I have been unable to create custom phone labels for any new contacts because the lower label options are gone. This is only a problem with new contacts. My existing contacts with custom labels are still there and if I edit those contacts the table that has create custom labels is also still there, but not for new contacts. Has anyone else noticed this problem.

If you read the error above about the hash and manifest, you will se this is a RB Setup error and not a CM12 error. You would be better to post your question in the SQL forum or better yet to use BIDS instead.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
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Custom Phone Labels

Hi,
I'm probably mistaken about this ... getting confused between the Mac and the iPhone, but I thought that previously created Custom phone labels were available to choose from a pop-up list, when making a new contact or editing an existing contact. They are on the iPhone.
Is it my imagination that they have disappeared from Address Book? Is this a MobileMe issue? (I am syncing iPhone via MobileMe).
Also ... any Custom Label added to the Template, is only available to new contact cards, not existing ones. Bug?
Grant

From my recollection, what you describe is how it has always been. However, with Snow Leopard, everything was rewritten and some things do not work as they did in Leopard. Apparently, you used to be able to set the label order in the Template in the Leopard version. Now, in the SL version, it is always 'work' first.

When i try to sync my iphone 5c to my itunes it says my computer is not authorized. I've gone through the authorize steps and restarted my computer. It says "already authorized," yet the phone still won't sync saying, "computer unauthorized."

When i try to sync my iphone 5c to my itunes it says my computer is not authorized. I've gone through the authorize steps and restarted my computer. It says "already authorized," yet the phone still won't sync saying, "computer unauthorized."

Click here and follow the instructions.
(91121)

Siri Doesn't Recognize Custom Phone Labels

This is a problem for all my contacts with multiple names/phone numbers. Hopefully, you can help....
I have custom labels for my friends Jim & Kathy's Cell phones in my contacts. One is labeled "Jim" and the other "Kathy". Using Siri, if I say "Call Jim", I am asked if I want home, work, Jim or Kathy. When I say "Jim", Siri responds with the same question. It is a circular loop. I tried "Jmobile" and "Jim Cell" for labels with the same result. Can I teach Siri to call my phone numbers with custom labels?
Alternately, I tried using the native "mobile" labels and had their name listed after the phone number (6173454334 Jim), but Siri dials the number plus the corresponding numbers for "Jim", which my carrier rejects.
I really don't want to separate my contacts because I synchronize everything with Outlook and Outlook doesn't manage relationships like the iPhone (can't link contacts together). This makes managing my list of friends and family more difficult than it needs to be. Moving off of Outlook is not an option at this time (we use the Outlook calendar in an unusual way that no app has been able to replicate for us yet).
I just want to use Siri to call my contacts when I have multiple phone numbers and names in the same contact card. Anyone know of a way to do that? Much appreciated!

I have the same issue above. Very frustrating. Anyone have any ideas to work around this?

Sort Custom Phone Labels?

Just went to add a new phone number for one of my contacts (iPhone 5, current version of iOS 7). When I click on the phone label (for example, main, home, mobile, etc.), I noticed that all the custom labels I've added over the years seem to be in the order they were added. Given that I have dozens of them, it took a while to scroll through the list to find the one I was looking for.
Anyone know of a way to sort these alphabetically?

This feature joins a long list of things that moved backwards rather than forward with the introduction of iOS7. The new operating system compromised this feature creating havoc in custom-made labels. Thousands of users (including me) have sent emails to Apple customer support requesting that the ability to correctly sort be corrected and restored. As of 7.1.1 we are still waiting for a fix.

Multiple Calendars and Contacts - and the real ones won't sync!

My iPhone (first generation, 4GB) has been working fine for the last 9 months but has developed a scary problem shortly after I upgraded it to 2.1 firmware.
The Calendar now shows as two separate "accounts", titled "On My iPhone" and "Untitled Account". The "On My iPhone" account has 4 different calendars (Home, Work, Untitled, and Untitled2). None of these calendars have any actual data in them, other than me putting in a couple of test appointments. The other account contains the three calendars that I've been using all along - those calendars have lots of appointments, birthdays, etc.
There's a similar situation with my Contacts. It suddenly shows two separate "Groups", called "Imports" and "Special Contacts". The "Imports" list is basically empty, and all my hundreds of contacts are listed in the "Special Contacts" group.
This is all a little puzzling, but the ugly problem is that my REAL Calendars and Contacts are not getting synced. All of my iCal and Contacts data has been wiped out on the MacBook that I use to sync my iPhone with. So, on my MacBook both my iCal and my Address Book are basically empty. (They used to have exactly the same data as my iPhone.)
Here's what I've already done to debug: My MacBook is running the latest Apple software (OS 10.5.5 and iTunes 8.0.1). I've done a "Reset All Settings" and also I've done an "Erase all Content and Settings" and then restored my iPhone from the backup on my MacBook. FORTUNATELY my Calendars and Contacts seem to have been backed up ok, even if they're not syncing. Also, just in case the problem was on my iBook, I also have tried to backup and sync to an XP laptop, also with iTunes 8.0 - no luck - backup/sync runs ok (no errors reported) but no Calendar or Contacts data is shown in Outlook.
Lastly, today, I talked to a Genius at the local Apple store - he looked at the iPhone for a few minutes, said he'd never seen anything like it, and didn't know what to do about it besides restoring the iPhone to factory condition and hand-typing in all the Contacts and Calendar data again. But really, I can't even do that - since the data won't sync, I can't even print it out!
Any ideas????

I found a posting from a few weeks ago that sounds like a very similar problem to mine:
http://forum.insanelymac.com/index.php?showtopic=121467&st=0&p=859382&#entry8593 82
I still haven't found a solution. My calendar and contact items seem safe on my iPhone, but I need to be able to sync them to my MacBook.

Contacts created on my iPhone won't sync anymore (iOS 6 & 10.6.8)

Hi,
Contacts created on my iPhone don't sync with Mac (= are not visible in Address Book).
I have this problem since I made the iOS 6 update (iPhone 4 / iOS 6.1.2 / Mac OS 10.6.8 / iTunes 11.0.2 / USB sync).
I tried disabling / enabling Contacts sync in iTunes. No effect.
Using iCloud and/or upgrading to Lion is not a solution for me.
Haven't found any solution yet. Others have the same issue:
https://discussions.apple.com/message/20363944#20363944
https://discussions.apple.com/message/21481733#21481733
The only clue I've got is the following: using a freeware to backup my phone contacts (by searching in the backup file of the phone created by iTunes), I noticed that the freeware finds the same number of contacts (856) on my phone that Address Book displays on the Mac — yet the iPhone should have 2 more (or the mac 2 less), since I created 2 contacts on the phone that don't display on the mac. So maybe, just maybe, it's a "visibility attribute" problem? I'm not technician.
This issue is very irritating, basically there's no "synchronization" per se anymore.
Thanks in adavance for any help you may provide.
Giu_

There have been some reports of this with iTunes 9.1. There is a new update that may fix it. Use the "check for updates" in the iTunes Help menu.
If that fails try completely uninstalling iTunes as described here: http://support.apple.com/kb/HT1925, download the latest iTunes from the Apple site, then reboot and install the downloaded iTunes. Be sure Outlook is not running during the removal or installation processes.
Oh, BEFORE you do any of the above make sure iTunes is still set to sync with Outlook (on the Info tab). Try the simple stuff first!
Message was edited by: Lawrence Finch

HT204150 How do I erase my custom phone labels in my contacts?

Hello. I'm trying to delete the custom labels I've created in my contacts on my 4s. They only allow a certain # of labels. Thank you.

If you have Find My iPhone set up on the phone on any computer with a web browser and an Internet connection, log into iCloud.com, go to the Find My iPhone area, select the phone, and use the Erase command.
Regards.

No custom phone labels on ios6

Does any one out there has a answer to why there is No custom labels option when adding or editing a new contact on ios6

James,
We're not Apple here. We're users like yourself. Pleading with Apple directly on this forum just makes you look foolish.

An album I'm trying to sync to my iPhone 5 is grey on the phone and won't sync

I was syncing an album to my iPhone when my iTunes froze and i had to shut it down using the task manager and when I brought it back up and tried to sync the album again it wouldn't go and wouldn't do anything, then I checked my phone and the album is grey and I can't play it or delete it. Resetting it didn't work, I haven't erased everything and re-synced because that needs to be a last resort. What are my other options? I've seen several posts about this with solutions but they didn't not work for me.

Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)

Contacts, Calendar in Outlook 2007 won't sync

I've been unable to get my Outlook 2007 Contacts and Calendar to sync with my iPhone. I noted in an earlier discussion something about "reset sync data history" but I cannot find a place in which to do that.
I'm using a Windows XP computer with the latest iTunes on it.
Any help would be greatly appreciated.
Thank you!

I too have the same problem! Boy am I glad (ok not really) to hear I'm not the only one.
I set the options in iTunes to sync the calendar/contacts to Outlook (2003). My iTunes (music) is syncing fine, but anything coming from Outlook is NOT. I manually entered in 4 contacts on the iPhone and synced it up and did not receive any dialog (on computer) that said the contacts will be overwritten (as user guide described). However, when I deleted those same 4 contacts from the iPhone, then I did receive a dialog saying that they were deleted from iPhone and changes would be applied to the computer (but then they were not as I did not see the contacts disappear from Outlook).
I found some online help on Apple that referred to troubles with syncing and described restarting iPhone and re-installing iTunes. I tried that and no change.
I also tried the reset sync data history as described by previous poster, and no change.
I read in the user guide that the sync is supposed to be bi-directional (changes made in iPhone go to computer and vice versa) but so far I'm only seeing any changes that I make on iPhone go back onto iPhone.
If anyone finds a solution to this problem, please post!
iPhone Windows XP

New contacts entered into my iphone won't sync with Yahoo! contacts

Does anyone know how to resolve this problem?

My problem is the same, but also, I cannot click "Put new contacts created on iPhone into the group" I have "all contacts" selected but I can't do anything else other than that. If I click "configure" it ask me for my login stuff for yahoo and it looks like it's doing stuff, but than nothing else happens. How can I configure my yahoo address book so that it will sync the right way and be able to put new contacts I create on my iPhone to my yahoo account?
Thank you for the Help!

I'm having problems with syncing my iphone 4s calendar with google calendar. google calendar will sync with phone but phone calendar won't sync with google calendar.

I can't get my iphone 4s calendar to sync with google calendar. I can sync the other way i.e from google to iphone. Does anyone know how to fix this?

You need to transfer your iTunes library from your old computer to your new computer per the instructions included with this link.
http://support.apple.com/kb/HT1751
If you don't do this per the instructions included with the link, all iTunes content on your iPhone will be erased with the first sync. If you haven't transferred photos from your old computer to your new, any photos on your iPhone that were transferred from your previous computer will be erased when selecting to transfer any photos from your new computer.
Not sure how cancelling a sync with iTunes and importing photos/videos from the Camera Roll with iPhoto could have an effect on your GPS reception and location services.

Exchange Calendar & Contacts won't sync w/ ios 4.1

Since I upgraded my iphone 4 to ios 4.1, the calendar and contacts for my Exchange account won't sync. Email works fine. I've tried un-syncing and re-syncing, deleting and re-adding the account.
When I open the calendar or contacts, the progress wheel spins for an eternity with no results. My battery went from 100% to turning off within an 8 hour period with limited use, which I attribute to the attempted syncing.

I went to the Genius bar where they updated the firmware and installed a module to increase the timeout delay for syncs.
I now have a very few calendar appts synced.
The big thing (take note Apple!!) is that the few Contacts that are synced on the phone are actually the Suggested Contacts, which is a new feature in Outlook 2010.

Contact's Custom Phone Labels Won't Sync

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