Contacting a live person for help?

I called Skype customer service and kind of foreign person, they were nice, but they didn't know a Thing about my question, on top of that they gave me an outdated number to call for further assistance, how do I get ahold of a live person to help me with my problem I can't use Skype at all and I'm very frustrated thanks for any help in advance
terry.toth6

http://support.apple.com/kb/he57

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