Contacting I tunes by e-mail?

Hi all, i have a macbook and the content in i tunes was lost due to faulty software, the machine was handled under warranty and apple repaired for free, but i now find my music has gone and i cannot get what i have pruchased from i tunes...why bother i ask myself, i might as well go and buy a CD and import as at least it's mine and cannot be stolen like this. Anyone know of an i tunes e mail help? i find apple want to keep this a big secret.(i have to be careful not to cirticise otherwise the posts get removed sadly.

Obviously, you're too young to remember how long it actually takes to send an letter and receive an answer. Tacking rants on to threads that have been dormant for six months to a year isn't going to make it any less likely that they get deleted.
Have you tried just asking for help here?

Similar Messages

  • Can't send iMessages to contacts containing both an e-mail and a phone number. The phone wants to send SMS by default (iMessage is turned on)

    iPhone 3GS
    model: MC637C
    iOS version: 5.1 (9B176)
    This issue started with the last iOS update and has affected not only my phone, but my wife's and father in law's as well (we all have the exact same model)
    When I attempt to send a text message to my wife, my phone suddenly won't send imessages anymore. Only text. I have tried rebooting my phone, and my wife's phone. We have even tried wiping our phones and restoring them from backups. The problem still persists, wether we are at home connected to wifi or out of the house on 3G.
    The only way I have managed to send my wife an imessage was by creating a new contact with ONLY her e-mail address. That only worked once. since then, its trying to send everything as SMS again.
    This is unacceptable as we live in an area with very poor celular coverage and rely heavily on wifi connections, therefore we won't receive an SMS until our phones get access to the celular network. All other apps and phone functions are working correctly across all 3 phones mentioned.
    On both my phone, and my wife's, I have double checked to ensure that iMessage is still turned on. I suspect that this is a global software issue seeing as it only started once we updated our phones to the latest iOS. My question is this:
    Are we doing something wrong?
    Prior to the update, we were all able to send iMessages to eachother, regardless of where we were. The only time we'd have an issue is if someone's phone was turned off or not connected to either the celular 3G network or a wifi with internet access (which is natural).

    You may want to turn iMessage off, wait a few minutes, then turn it back on on each of these phones (to re-register the phone numbers with the iMessage server).  Also confirm that you have the correct date, time and time zone on each of the phones (in case a recent change to DST resulted in incorrect setttings on your phones).  There are more troubleshooting steps here: http://support.apple.com/kb/TS2755.

  • Hi, I have an e-mail account no longer valid, I need to move my contacts to a new e-mail account and delete the old one.  How, help?? Phone is a 3GS

    Hi, I have an e-mail account no longer valid, I need to move my contacts to a new e-mail account and delete the old one.  How, help?? Phone is a 3GS

    So the answer to my question is yes - from an old Exchange account that was provided by a previous employer.
    If so, you can't.
    You can't merge or transfer contacts that were synced over the air with an Exchange account with another account, and the same for syncing the contacts direct with a supported address book app on your computer. This is how most employers want it.

  • How do I add multiple contacts in a category in mail

    How do I add multiple contacts in a category in mail so I don't have to add them one at a time when I receive an email with multiple recipients in the CC?
    Thanks in advanced,
    Bill

    See if this thread helps.
    https://discussions.apple.com/thread/4114588
    Matt

  • HT1414 i am trying to make a purchase on itunes and a message asking me to contact i-tunes support keeps popping up

    I am trying to make a purchase to my itunes account and a message keeps poping up asking me to contact i-tunes support

    Then you should likely contact iTunes support: http://www.apple.com/support/itunes/contact/

  • HT1577 How do you contact I tunes when you have purchased a song and it did not down load?

    How do you contact I tunes when you purchased a song and it did not down load to your library?

    1. Go to expresslane.apple.com
    2. select 'itunes' and then 'itunes store' on the right
    3. select a topic and a subject
    4. click 'continue' and then 'email'
    5. fill out the form and explain your situation
    6. they will respond within 24 hours usually
    Good luck
    Stijn

  • I cannot purchase final cut x.  Message says please contact I-tunes support to complete this transaction.

    I downloaded the free trial of Final Cut Pro X.  It has expired, and I am trying to pay for the app now, but I keep getting a message saying "please contact I-tunes support to complete this transaction".  Then another message comes up saying "We could not complete your request.  There was an error in the app store, please try again later. (100)".  Then in the backround, a new safari window pops up and is trying to connect to the i-tunes store, but never does.
    I have no problem logging into I-tunes or the apple store with my user name and ID.  I can download songs from I-tunes as well.  Just not sure if this is a common problem or not

    Hi Dan ...
    I downloaded the free trial of Final Cut Pro X.
    Delete the trial version then try purchasing the app.
    You need to use a utility that will not only delete the app but all the associated files >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    If you still see the error 100 try here  >  Mac App Store: "An unknown error occurred (100)" when purchasing

  • HT1491 i cant download points on whoshere .....how can i purchase ponts...........in purchasing time one error coming please contact i tune support .............please help me...............i have balance but i cant purchase ....what can i do for that...p

    i cant download points on whoshere .....how can i purchase ponts...........in purchasing time one error coming please contact i tune support .............please help me...............i have balance but i cant purchase ....what can i do for that...please h

    Which country are you in, Indonesia or Australia ? You have to be in a country to use its store, and you can't use a credit card issued by a bank in a different country i.e. if you are in Indonesia then you can only use the Indonesian store and only use a credit card issued by an Indonesian bank.
    For the message to contact iTunes Support, if you haven't already done so then you will need to do as the message says (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • Contacts Sync with Windows Live Mail 2011

    I'm using Windows 7 with the Windows Live Mail 2011 desktop application for email and contacts. Is it possible to sync the contacts in my Windows Live Mail 2011 application with my iPhone (iOS v4) using iTunes?
    In Windows Vista, I used Windows Mail which stored contacts data in the Contacts folder within my profile (c:\users\username\contacts). These contacts did sync with my iPhone without any problems. Windows 7 doesn't have an email application built-in so, I'm using Windows Live Mail 2011. Windows Live Mail 2011 doesn't store contacts in the Contacts folder within my profile though. Is there anyway to sync my iPhone with my Windows Live Mail 2011 contacts?
    Thanks,
    Matt

    Found this with a quick Google search:
    To sync contacts with your computer, choose Sync Contacts on your Windows-based PC, or Sync Contacts with Address Book on your Mac.
    You can sync your contacts with:
    * Microsoft Outlook 2003 or Microsoft Outlook 2007 (Windows XP, Windows Vista, or Windows 7)
    * Windows Address Book (Windows XP and Windows Vista)
    * Address Book (Mac OS X v10.4.11 or later)
    * Microsoft Entourage 2004 or Microsoft Entourage 2008
    So it looks like the answer is no, you can't sync your contacts with Windows Live Mail 2011.

  • HT2500 Can I import my contacts from Gmail into Apple mail (Snow Leopard)?

    Can I import my contacts from Gmail into Apple mail (Snow Leopard)?

    That says Reset Documents and Data, not Contacts.
    I want you to go to www.icloud.com, login and see how many contacts are there, because they are all the iCloud contacts. Any contacts that are not there, are not on iCloud.

  • TS1702 When I try to purchase an app I get the message to contact I tunes support. My credit card info is all updated with no problems. Do I need to call someone or is there a way to figure this out on my own?

    When I try to make a purchase I see the message contact I tunes support. Nothing has changed with my credit info, it's not expired. I can put a free app on just cannot purchase one. Is this a problem I can solve on my own or do I need to speak to someone? CATHY

    There may be an issue with your Account...
    Cathy91 wrote:
    When I try to make a purchase I see the message contact I tunes support.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1918 ive changed my account details and pressed the done button the phone and also in i tunes keeps telling me to contact I tunes support ??

    ive changed my account details and pressed the done button the phone and also in i tunes keeps telling me to contact I tunes support ??

    Click here and ask the iTunes Store staff for assistance.
    (104672)

  • I've got Contact lists in my Yahoo Mail but can only access individuals via my IPad. Why is this ?

    I've got Contact Lists in my Yahoo Mail but cannot access them (as Groups) via my IPad. Why is this ?

    Give it time. Yahoo has had persistent issues the past few weeks. wait 24 hours or so and then try again.

  • Please contact i tunes support

    i already purchase a program from i tunes and its already downlowded but when i click to oppen it gives me me this msg please contact i tunes support to complete this transaction .i tried to do so but no help .can some1 tell me what i can do ? thx

    Go to http://www.apple.com/support/itunes/store/

  • Tiny zoo won't allow me to buy bucks today but did yesterday tells me to contact I Tunes

    Play tiny zoo all the time and buy bucks bought some yesterday but today I get the message Please Contact i Tunes support to complete this transaction. I've checked my credit card it's fine. And Contact i Tunes support ???? Then what no where can I find any support that will help explain this problem. Any one help
    Thanks Maureen

    HI Maureen ...
    Use the email form here >  Apple - Support - iTunes Store - Contact Us

Maybe you are looking for

  • File size augments after editing a form? How to reduce size?

    Hello, I have been building a form and found that the size of my file grew after I made 'edits' onto (ie:  changing the wording of the original form scanned onto Acrobat Pro X, changing the font colour some letters etc.) Question 1:  Is this normal?

  • HT4528 My iPhone 4s has slowed down in the last few days.

    OK it slowed down but now trying to get information on web browsers does not work. Does anyone have a suggestion. Could this be from iCloud dumping pictures on my phone?

  • Need clarification on SAP notes

    Hi, I need information on SAP notes relation. Suppose a note X says corrections are delivered in the attached correction instruction, then its enough if we implement that specific note X. If we go to correction instruction then it may have several ot

  • SRM Contract Management

    Dear All, Few clarification on SRM contracts pls: SRM 5.0: In SRM 5.0 we can create Local contract and GOA.Local can be used only in SRM and cannot be distributed to backend system.GOA can be distributed as contracts or scheduling agreements to backe

  • Business Area is value getting copied to Trading Partner Business Area

    Respected Members, In the Purchase Order i have maintain the business area and through this Purchase order i am making the good receipt and business area is visible at MIGO item level screen also. BUt when accounting document is generated the busines