Contacts App in my macbook pro displays an image and I don't want it. I can change it but I cant just get rid of it. Actually I cant change it, neither from the contacts app or the settings users profiles. Appears changeable but changes dont stick.

The image in question is next to my own entry in the address book. If I open the padlock any change in the selected image appears set but when I send an email the default image still appears so I cant even change it let alone achieve my goal of just not having a silly icon/image next to my name. I actually dont want an image at all, I want my recipients just to recieve my email. I think its really unprofessional to have silly images assigned and I cannot stand to send emails this way. Really appreciate if anyone could help me rid this daft image from my emails and contact app. I just dont get the point of not having control over this silliness myself. Apologes for being grumpy but i just wasted and hour and half trying to simply stop this happening. Really frustrated. I cant use my macbook pro for emailing as they look unprofessional and silly if sent from the mac.
Thanks for any help.

mark --
I cant use my macbook pro for emailing as they look unprofessional and silly if sent from the mac.
It doesn't show when you send mail. It's only there to tell you which user sent the mail. It does NOT show up on any mail you send. It should be the image that you selected in System Preferences> Users & Groups > Your Account. That is where you can change it, and it will "stick."

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Connect the iOS device to your computer and try to make a backup.
iOS: How to back up
Then restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
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Welcome to the Forums!
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How do I get rid of a computer that doesn't exist anymore from my iTunes account? The old computer has been recycled with my iTunes acoount on my current desktop. I neglected to remove iTunes prior to being recycled.

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Mid 2012 macbook pro has become slow and has a malware on it i can't locate

I have a Faux flash player Malware window pops up randomly, used bit defender and activity monitor to try to find it with no luck.
Im looking for a free way to fix that guy.
RAM also seems to always be heavily used even with little open and running, windows lag when switching between Chrome windows and often gets overloaded on Vectorworks 2013 now, If i can get the flash update thing taken care up I may upgrade to 2X 8gb RAM if that can't be figured out to expedite
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Heres my Etrecheck
Problem description:
macbook pro 13” mid 2012 running slowly and has faux flash player update malware
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 12:55:35 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 1035
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1920 x 1200
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: one day 0:49:42
Disk Information: ℹ️
    TOSHIBA MK7559GSXF disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 748.93 GB (297.62 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 749.30 GB Online
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Apple Inc. iPhone
    Apple Inc. FaceTime HD Camera (Built-in)
    Seagate FreeAgent Go 120.03 GB
        EFI (disk2s1) <not mounted> : 210 MB
        Untitled (disk2s2) /Volumes/Untitled : 119.69 GB (104.46 GB free)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
    [failed]    com.adobe.CS4ServiceManager.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.symantec.errorreporter-periodicagent.plist [Click for support]
    [running]    com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.ea.origin.ESHelper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [failed]    com.symantec.errorreporter-periodic.plist [Click for support]
    [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
    [failed]    com.symantec.liveupdate.daemon.plist [Click for support]
    [not loaded]    com.symantec.nav.migrateqtf.plist [Click for support]
    [running]    com.symantec.sharedsettings.plist [Click for support]
    [failed]    com.symantec.symdaemon.plist [Click for support] [Click for details]
User Launch Agents: ℹ️
    [failed]    com.facebook.videochat.[redacted].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
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    SpeechSynthesisServer    Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    Dropbox    Application Hidden (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
    Picasa: Version: 1.0 - SDK 10.4 [Click for support]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    Norton\nQuickMenu [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         3%    WindowServer
         3%    sysmond
         1%    DesktopServicesHelper
         1%    Safari
         0%    mds_stores
Top Processes by Memory: ℹ️
    369 MB    BitdefenderVirusScanner
    206 MB    iPhoto
    180 MB    Finder
    163 MB    WindowServer
    160 MB    softwareupdated
Virtual Memory Information: ℹ️
    376 MB    Free RAM
    4.13 GB    Active RAM
    2.77 GB    Inactive RAM
    1.12 GB    Wired RAM
    95.19 GB    Page-ins
    255 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 6, 2015, 07:10:16 PM    /Library/Logs/DiagnosticReports/SymDaemon_2015-03-06-191016_[redacted].crash
    Mar 6, 2015, 01:15:00 PM    /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-131500_[reda cted].cpu_resource.diag [Click for details]
    Mar 6, 2015, 08:00:36 AM    /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-080036_[reda cted].cpu_resource.diag [Click for details]
    Feb 27, 2015, 07:53:28 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-27-195328_[redacted].panic [Click for details]
    Mar 6, 2015, 12:02:22 PM    Self test - passed
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The update alerts are fake, and are intended to dupe you into installing malware or disclosing private information so that your identity can be stolen.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting more than one well-known website, such as Google, YouTube, or Facebook, then they may be the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker. It's possible, but less likely, that the DNS server used by your ISP has been attacked.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. If the fake update alerts stop, see below. Otherwise, ask for instructions.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert the end of a straightened paper clip or a similar tool and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
After resetting the router, quit the web browser and relaunch it while holding down the shift key. From the Safari menu bar, select
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and confirm. Do the equivalent if you use another browser. Open the Downloads folder and delete anything you don't recognize.
Then go through the router's initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option. Most do.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed. Save the password in your keychain. Any password that you can remember is weak.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set a different strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
Check the router manufacturer's website for a firmware update.
If you downloaded and installed what you thought was a software update, ask for instructions.

HT1338 My Macbook Pro is running slowly and Safari keeps locking up. What can I do to fix it?

My Macbook Pro has been running slowly for several weeks. Safari keeps locking up and I have to Force Quit. It is very frustrating because it has always worked so well. My software is all up to date and I'm not using anything big - normally just Safari, Word, Excel or Powerpoint. Is there something I can do to clean it up or fix it?
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I doubt the magnet cause any physical damage to the hardware in the system. So once you repair the drive or reinstall the OS the system should start working again.

My iPhone has a red dot on the voicemail box and I don't even have voicemail activated! Do you know how to get rid of it and make a voicemail?

There is a red dot on my voicemail app on the phone and it won't go away. I don't even have a voicemail and I don't know how to make one. How can I make one or atleast make the dot go away.

This sounds more like a Windows question, than a Firefox question. When you say that an image shows up every time you open your computer, do you mean every time you turn on your computer, or every time you start Firefox?

After updating my Macbook Pro to 6.0 and my iPhone to 10.7 I can't sync my iTunes anymore

After I updated my Macbook Pro today with 6.0 and my iphone with Itunes 10.7 my playlist don't show up and I can't sync them to my iphone.
Old playlist appeared on the iphone that I have deleted a while back but all the new stuff I can't on.
Please advise?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
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HT201269 Next to my songs a cloud with an arrow pointing down from each cloud appears. I assume this is from icloud? I don't want these songs onmy phone. help! How do I get rid of them and where do I go to manage this?

Next to my songs a cloud with an arrow pointing down from each cloud appears. I assume this is from icloud? What is it?
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If you're talking about itunes Match,
Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
https://discussions.apple.com/community/itunes/itunes_match

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Hi guys, I'm new to Mac. I know that you can add email accounts likeHotmail into your Mail app so that you can view, edit, modify, create and delete your emails and folders, etc. The questions I have are (1) can I see all the emails I have not just in the inbox but all the other folders as well just like if I was logging on to Hotmail via Internet Explorer ? (2) what happens if I read some emails, delete or move some emails, create new emails and send or save in draft, create or delete folders, etc in the Mail app on my MacBook Pro, will this synchronize and reflect the same on my Hotmail account if I was to logging via Internet Explorer ? How about the other way ? If so, how do I set it up on my MacBook Pro to do this automatically ?
I know that this doesn't work with Hotmail accounts on my iPhone 4 via the Mail app. Everytime I read an email or delete an email on my Mail app, it does not synchronize or reflect the same on my live Hotmail account when I logging via Internet Explorer.
Any help, guidance or advise would be appreciated. Thanks.

Edit: never mind, I was using the wrong password

All of the sudden my Messages app on my Macbook Pro is no longer syncing to my iPhone texts. What do I need to do to reestablish the flow between devices?

All of the sudden my Messages app on my Macbook Pro is no longer syncing to my iPhone texts. What do I need to do to reestablish the flow between devices?

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Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!

Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!
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Restore your iPhone with the backup for your iPhone or as new.

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When I try to update my apps on my MacBook Pro, Ipad, and Ipod it wont allow me. On the computer it says theres and error. (11111) But on the Ipod and Ipad it starts to update and completely stops. What should I do?

Maybe this.
Fix iPhone Apps Stuck "Waiting" During Installation
Try update the apps one at a time

If my iphone, ipad, MAC and macbook pro are all linked, and then I upgrade only my phone to iOS 7.0, does that have an effect on my calendar, etc. It doesn't seem to be showing the same data it was before the update. Lost lot of info from calendar.

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If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards.

Contacts App in my macbook pro displays an image and I don't want it. I can change it but I cant just get rid of it. Actually I cant change it, neither from the contacts app or the settings users profiles. Appears changeable but changes dont stick.

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