"contacts" cards missing, count varies, spinning ball

I have 3 related issues and need your help!
On my CONTACTS, on the left side there are 3 places from which contacts comes
1. Contacts
A. All Contacts
B. All iCloud
C. All Google
There also is "on my Mac" and "Smart Groups". There are a large number of "groups" under All iCloud.
In theory, properly syncing the total count for each of these 3 should be the same. They are not.
A. All Contacts 6573
B. All iCloud 6365
C. All Google 6234
Why are the counts not the same? 
They are not fully and completely syncing is my guess but why?
How do you find the discrepency?
How do you fix this problem?
2. Most of the Contact should Some of the CONTACTS
Cards 
Google
iCloud
Some do not show the CARDS section at all.  Some appear to still be in EITHER Google or iCloud. Some seem not to appear.
I have tried, as an example, to copy a card from iCloud to Google in CONTACTS - that only managed to give me a duplicate but still the "CARDS" section did not appear.  It could simply be an issue of "appearing" of not as a hidden preference from some cards, I do not know.
3. In CONTACTS the Beach Ball often comes out at every action - sometimes for minutes.  How do I fix this?
I look forward to some solid feedback and response to this.  Thank you in advance.
Can you help me please.
I thank you in advance!

I have 3 related issues and need your help!
On my CONTACTS, on the left side there are 3 places from which contacts comes
1. Contacts
A. All Contacts
B. All iCloud
C. All Google
There also is "on my Mac" and "Smart Groups". There are a large number of "groups" under All iCloud.
In theory, properly syncing the total count for each of these 3 should be the same. They are not.
A. All Contacts 6573
B. All iCloud 6365
C. All Google 6234
Why are the counts not the same? 
They are not fully and completely syncing is my guess but why?
How do you find the discrepency?
How do you fix this problem?
2. Most of the Contact should Some of the CONTACTS
Cards 
Google
iCloud
Some do not show the CARDS section at all.  Some appear to still be in EITHER Google or iCloud. Some seem not to appear.
I have tried, as an example, to copy a card from iCloud to Google in CONTACTS - that only managed to give me a duplicate but still the "CARDS" section did not appear.  It could simply be an issue of "appearing" of not as a hidden preference from some cards, I do not know.
3. In CONTACTS the Beach Ball often comes out at every action - sometimes for minutes.  How do I fix this?
I look forward to some solid feedback and response to this.  Thank you in advance.
Can you help me please.
I thank you in advance!

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    May 19 11:01:53 localhost com.apple.launchd[1] (com.apple.Kerberos.kdc[42]): Exited with code: 1
    May 19 11:01:54 localhost kernel[0]: NVDAStartup: Official
    May 19 11:01:54 localhost kernel[0]: NVDANV50HAL loaded and registered
    May 19 11:01:54 localhost kernel[0]: NVDAStartup: Official
    May 19 11:01:54 localhost kernel[0]: ast_pending=0xffffff80092cb3a0
    May 19 11:01:54 localhost kernel[0]: cpu_interrupt=0xffffff80092e3620
    May 19 11:01:54 localhost kernel[0]: vboxdrv: fAsync=0 offMin=0xc9f offMax=0x1047
    May 19 11:01:54 localhost kernel[0]: VBoxDrv: version 4.2.4 r81684; IOCtl version 0x1a0004; IDC version 0x10000; dev major=18
    May 19 11:01:54 localhost kernel[0]: AGC: 3.5.26, HW version=1.7.3, flags:0, features:4
    May 19 11:01:55 localhost kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)
    May 19 11:01:55 localhost kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0
    May 19 11:01:55 localhost kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)
    May 19 11:01:55 localhost kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)
    May 19 11:01:55 localhost kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)
    May 19 11:01:55 localhost kernel[0]: NVDANV50HAL loaded and registered
    May 19 11:01:55 localhost kernel[0]: Previous Shutdown Cause: 3
    May 19 11:01:55 localhost kernel[0]: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
    May 19 11:01:55 localhost kernel[0]: IOBluetoothUSBDFU::probe
    May 19 11:01:55 localhost kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8213 FirmwareVersion - 0x0207
    May 19 11:01:55 localhost kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x1c00 ****
    May 19 11:01:55 localhost kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0x1c00 ****
    May 19 11:01:55 localhost kernel[0]: init
    May 19 11:01:55 localhost kernel[0]: probe
    May 19 11:01:55 localhost kernel[0]: start
    May 19 11:01:55 localhost kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x1c00
    May 19 11:01:55 localhost kernel[0]: [IOBluetoothHCIController][start] -- completed
    May 19 11:01:55 localhost kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
    May 19 11:01:55 localhost kernel[0]: **** [IOBluetoothHCIController][protectedBluetoothHCIControllerTransportShowsUp] -- Connected to the transport successfully -- 0x2200 -- 0x1800 -- 0x1c00 ****
    May 19 11:01:55 localhost kernel[0]: 00000000  00000020  NVEthernet::setLinkStatus - not Active
    May 19 11:01:55 localhost kernel[0]: DSMOS has arrived
    May 19 11:01:55 localhost kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    May 19 11:01:55 localhost configd[55]: dhcp_arp_router: en1 SSID unavailable
    May 19 11:01:55 farooq-ahmeds-macbook-pro.local configd[55]: setting hostname to "farooq-ahmeds-macbook-pro.local"
    May 19 11:01:56 farooq-ahmeds-macbook-pro.local configd[55]: network changed.
    May 19 11:01:56 farooq-ahmeds-macbook-pro.local kdc[76]: label: default
    May 19 11:01:56 farooq-ahmeds-macbook-pro.local kdc[76]:           dbname: od:/Local/Default
    May 19 11:01:56 farooq-ahmeds-macbook-pro.local kdc[76]:           mkey_file: /var/db/krb5kdc/m-key
    May 19 11:01:56 farooq-ahmeds-macbook-pro.local kdc[76]:           acl_file: /var/db/krb5kdc/kadmind.acl
    May 19 11:01:56 farooq-ahmeds-macbook-pro.local com.apple.SecurityServer[14]: Entering service
    May 19 11:01:56 farooq-ahmeds-macbook-pro.local com.apple.usbmuxd[18]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
    May 19 11:01:58 farooq-ahmeds-macbook-pro.local digest-service[68]: label: default
    May 19 11:01:58 farooq-ahmeds-macbook-pro.local digest-service[68]:           dbname: od:/Local/Default
    May 19 11:01:58 farooq-ahmeds-macbook-pro.local digest-service[68]:           mkey_file: /var/db/krb5kdc/m-key
    May 19 11:01:58 farooq-ahmeds-macbook-pro.local digest-service[68]:           acl_file: /var/db/krb5kdc/kadmind.acl
    May 19 11:01:59 farooq-ahmeds-macbook-pro.local aosnotifyd[61]: aosnotifyd has been launched
    May 19 11:01:59 farooq-ahmeds-macbook-pro.local awacsd[58]: Starting awacsd connectivity_executables-97 (Aug 24 2013 23:49:23)
    May 19 11:02:00 farooq-ahmeds-macbook-pro.local apsd[60]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
    May 19 11:02:00 farooq-ahmeds-macbook-pro.local systemkeychain[85]: done file: /var/run/systemkeychaincheck.done
    May 19 11:02:00 farooq-ahmeds-macbook-pro.local digest-service[68]: digest-request: uid=0
    May 19 11:02:00 farooq-ahmeds-macbook-pro.local mDNSResponder[35]: mDNSResponder mDNSResponder-522.90.2 (Nov  3 2013 18:51:09) starting OSXVers 13
    May 19 11:02:01 farooq-ahmeds-macbook-pro.local loginwindow[38]: Login Window Application Started
    May 19 11:02:02 farooq-ahmeds-macbook-pro.local configd[55]: network changed.
    May 19 11:02:02 farooq-ahmeds-macbook-pro.local configd[55]: network changed: DNS*
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local awacsd[58]: InnerStore CopyAllZones: no info in Dynamic Store
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local airportd[62]: airportdProcessDLILEvent: en1 attached (up)
    May 19 11:02:03 farooq-ahmeds-macbook-pro kernel[0]: createVirtIf(): ifRole = 1
    May 19 11:02:03 farooq-ahmeds-macbook-pro kernel[0]: in func createVirtualInterface ifRole = 1
    May 19 11:02:03 farooq-ahmeds-macbook-pro kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1
    May 19 11:02:03 farooq-ahmeds-macbook-pro kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
    May 19 11:02:03 farooq-ahmeds-macbook-pro kernel[0]: Created virtif 0xffffff801c676400 p2p0
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local stackshot[22]: Timed out waiting for IOKit to finish matching.
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local mDNSResponder[35]: D2D_IPC: Loaded
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local mDNSResponder[35]: D2DInitialize succeeded
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local mDNSResponder[35]:   4: Listening for incoming Unix Domain Socket client requests
    May 19 11:02:03 farooq-ahmeds-macbook-pro.local kdc[76]: KDC started
    May 19 11:02:04 farooq-ahmeds-macbook-pro.local UserEventAgent[11]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
    May 19 11:02:04 farooq-ahmeds-macbook-pro.local digest-service[68]: digest-request: netr probe 0
    May 19 11:02:04 farooq-ahmeds-macbook-pro.local digest-service[68]: digest-request: init request
    May 19 11:02:05 farooq-ahmeds-macbook-pro.local networkd[102]: networkd.102 built Aug 24 2013 22:08:46
    May 19 11:02:05 farooq-ahmeds-macbook-pro.local digest-service[68]: digest-request: init return domain: BUILTIN server: FAROOQ-AHMEDS-MACBOOK-PRO indomain was: <NULL>
    May 19 11:02:08 farooq-ahmeds-macbook-pro kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
    May 19 11:02:09 farooq-ahmeds-macbook-pro.local mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    May 19 11:02:10 farooq-ahmeds-macbook-pro.local apsd[60]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
    May 19 11:02:12 farooq-ahmeds-macbook-pro.local sandboxd[103] ([62]): airportd(62) deny file-read-data /private/var/root/Library/Preferences/ByHost/.GlobalPreferences.7D07F877-BBB1-5 615-AB6F-D1A69C93244B.plist
    May 19 11:02:15 farooq-ahmeds-macbook-pro.local WindowServer[100]: Server is starting up
    May 19 11:02:15 farooq-ahmeds-macbook-pro kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x1c00 ****
    May 19 11:02:16 farooq-ahmeds-macbook-pro.local mds[34]: (Normal) FMW: FMW 0 0
    May 19 11:02:16 farooq-ahmeds-macbook-pro.local locationd[40]: Incorrect NSStringEncoding value 0x8000100 detected. Assuming NSASCIIStringEncoding. Will stop this compatiblity mapping behavior in the near future.
    May 19 11:02:17 farooq-ahmeds-macbook-pro.local locationd[40]: NBB-Could not get UDID for stable refill timing, falling back on random
    May 19 11:02:17 farooq-ahmeds-macbook-pro kernel[0]: en1: 802.11d country code set to 'BH'.
    May 19 11:02:17 farooq-ahmeds-macbook-pro kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 149 153 157 161 165
    May 19 11:02:17 farooq-ahmeds-macbook-pro.local locationd[40]: Location icon should now be in state 'Inactive'
    May 19 11:02:18 farooq-ahmeds-macbook-pro.local awacsd[58]: Exiting
    May 19 11:02:18 farooq-ahmeds-macbook-pro.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FD0BB002D60 farooq-ahmeds-macbook-pro.local. (Addr) that's already in the list
    May 19 11:02:18 farooq-ahmeds-macbook-pro.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FD0BB0031F0 1.0.0.127.in-addr.arpa. (PTR) that's already in the list
    May 19 11:02:18 farooq-ahmeds-macbook-pro.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FD0BA80ED60 farooq-ahmeds-macbook-pro.local. (AAAA) that's already in the list
    May 19 11:02:18 farooq-ahmeds-macbook-pro.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FD0BA80F1F0 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. (PTR) that's already in the list
    May 19 11:02:19 farooq-ahmeds-macbook-pro kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key MOTP (kSMCKeyNotFound)
    May 19 11:02:19 farooq-ahmeds-macbook-pro kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key BEMB (kSMCKeyNotFound)
    May 19 11:02:22 farooq-ahmeds-macbook-pro.local WindowServer[100]: Session 256 retained (2 references)
    May 19 11:02:22 farooq-ahmeds-macbook-pro.local WindowServer[100]: Session 256 released (1 references)
    May 19 11:02:22 farooq-ahmeds-macbook-pro.local WindowServer[100]: Session 256 retained (2 references)
    May 19 11:02:22 farooq-ahmeds-macbook-pro.local WindowServer[100]: init_page_flip: page flip mode is on
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local SystemStarter[116]: VirtualBox Support and USB Drivers (123) did not complete successfully
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local SystemStarter[116]: The following StartupItems failed to start properly:
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local SystemStarter[116]: /Library/StartupItems/VirtualBox
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local SystemStarter[116]:  - execution of Startup script failed
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local sudo[126]:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: Untrusted apps are not allowed to connect to Window Server before login.
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: Set a breakpoint at CGSLogError to catch errors as they are logged.
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: On-demand launch of the Window Server is allowed for root user only.
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: On-demand launch of the Window Server is allowed for root user only.
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: This user is not allowed access to the window system right now.
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Found 36 modes for display 0x00000000 [36, 0]
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Found 1 modes for display 0x00000000 [1, 0]
    May 19 11:02:23 --- last message repeated 2 times ---
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: mux_initialize: Mode is logout
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Found 36 modes for display 0x00000000 [36, 0]
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Found 1 modes for display 0x00000000 [1, 0]
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: WSMachineUsesNewStyleMirroring: false
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Display 0x04272100: GL mask 0x5; bounds (0, 0)[1440 x 900], 36 modes available
              Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9c84, S/N 0, Unit 0, Rotation 0
              UUID 0x3147e958136865fbc8914fc8d5b55131
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Display 0x003f003d: GL mask 0xa; bounds (0, 0)[0 x 0], 1 modes available
              off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
              UUID 0xffffffffffffffffffffffffffffffff
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: WSSetWindowTransform: Singular matrix
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Display 0x04272100: GL mask 0x5; bounds (0, 0)[1440 x 900], 36 modes available
              Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9c84, S/N 0, Unit 0, Rotation 0
              UUID 0x3147e958136865fbc8914fc8d5b55131
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: Display 0x003f003d: GL mask 0xa; bounds (2464, 0)[1 x 1], 1 modes available
              off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
              UUID 0xffffffffffffffffffffffffffffffff
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: CGXPerformInitialDisplayConfiguration
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]:   Display 0x04272100: Unit 0; Alias(0, 0x5); Vendor 0x610 Model 0x9c84 S/N 0 Dimensions 13.03 x 8.15; online enabled built-in, Bounds (0,0)[1440 x 900], Rotation 0, Resolution 1
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]:   Display 0x003f003d: Unit 1; Alias(1, 0xa); Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2464,0)[1 x 1], Rotation 0, Resolution 1
    May 19 11:02:23 farooq-ahmeds-macbook-pro.local WindowServer[100]: CGXMuxBoot: Boot normal
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local WindowServer[100]: GLCompositor: GL renderer id 0x0102260e, GL mask 0x00000003, accelerator 0x000032ab, unit 0, caps QEX|MIPMAP, vram 256 MB
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local WindowServer[100]: GLCompositor: GL renderer id 0x0102260e, GL mask 0x00000003, texture max 8192, viewport max {8192, 8192}, extensions FPRG|NPOT|GLSL|FLOAT
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local WindowServer[100]: GLCompositor: GL renderer id 0x0202260c, GL mask 0x0000000c, accelerator 0x00004d3b, unit 2, caps QEX|MIPMAP, vram 256 MB
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local WindowServer[100]: GLCompositor: GL renderer id 0x0202260c, GL mask 0x0000000c, texture max 8192, viewport max {8192, 8192}, extensions FPRG|NPOT|GLSL|FLOAT
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local WindowServer[100]: GLCompositor enabled for tile size [256 x 256]
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local WindowServer[100]: CGXGLInitMipMap: mip map mode is on
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local loginwindow[38]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
    May 19 11:02:24 farooq-ahmeds-macbook-pro kernel[0]: MacAuthEvent en1   Auth result for: 20:f3:a3:af:4b:ee  MAC AUTH succeeded
    May 19 11:02:24 farooq-ahmeds-macbook-pro kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    May 19 11:02:24 farooq-ahmeds-macbook-pro kernel[0]: AirPort: Link Up on en1
    May 19 11:02:24 farooq-ahmeds-macbook-pro kernel[0]: en1: BSSID changed to 20:f3:a3:af:4b:ee
    May 19 11:02:24 farooq-ahmeds-macbook-pro.local WindowServer[100]: Display 0x04272100: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
    May 19 11:02:24 farooq-ahmeds-macbook-pro kernel[0]: AirPort: RSN handshake complete on en1
    May 19 11:02:25 farooq-ahmeds-macbook-pro kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
    May 19 11:02:25 farooq-ahmeds-macbook-pro.local loginwindow[38]: Setting the initial value of the magsave brightness level 1
    May 19 11:02:25 farooq-ahmeds-macbook-pro.local WindowServer[100]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    May 19 11:02:25 farooq-ahmeds-macbook-pro.local WindowServer[100]: Display 0x04272100: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
    May 19 11:02:26 --- last message repeated 1 time ---
    May 19 11:02:26 farooq-ahmeds-macbook-pro.local loginwindow[38]: Login Window Started Security Agent
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local configd[55]: network changed: DNS* Proxy
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local UserEventAgent[11]: Captive: [CNInfoNetworkActive:1655] en1: SSID 'Zain Broadband' making interface primary (protected network)
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local UserEventAgent[11]: Captive: CNPluginHandler en1: Evaluating
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local UserEventAgent[11]: Captive: en1: Probing 'Zain Broadband'
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local configd[55]: network changed: v4(en1!:192.168.1.3) DNS+ Proxy+ SMB
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local launchctl[141]: com.apple.findmymacmessenger: Already loaded
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local WindowServer[100]: _CGXGLDisplayContextForDisplayDevice: acquired display context (0x7fb51bd0ba50) - enabling OpenGL
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local SecurityAgent[145]: This is the first run
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local SecurityAgent[145]: MacBuddy was run = 0
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local com.apple.SecurityServer[14]: Session 100004 created
    May 19 11:02:27 farooq-ahmeds-macbook-pro.local UserEventAgent[11]: Captive: CNPluginHandler en1: Authenticated
    May 19 11:02:29 farooq-ahmeds-macbook-pro.local UserEventAgent[147]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
    May 19 11:02:33 farooq-ahmeds-macbook-pro.local WindowServer[100]: disable_update_timeout: UI updates were forcibly disabled by application "NasNavigator2" for over 1.00 seconds. Server has re-enabled them.
    May 19 11:02:34 farooq-ahmeds-macbook-pro.local WindowServer[100]: common_reenable_update: UI updates were finally reenabled by application "NasNavigator2" after 1.94 seconds (server forcibly re-enabled them after 1.00 seconds)
    May 19 11:02:45 farooq-ahmeds-macbook-pro com.apple.launchd[1] (jp.buffalo.NASPower_pla): Throttling respawn: Will start in 43 seconds
    May 19 11:02:49 farooq-ahmeds-macbook-pro.local SecurityAgent[145]: User info context values set for farooqahmed
    May 19 11:02:50 farooq-ahmeds-macbook-pro kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key B0PS (kSMCKeyNotFound)
    May 19 11:02:50 farooq-ahmeds-macbook-pro kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key B0OS (kSMCKeyNotFound)
    May 19 11:02:50 farooq-ahmeds-macbook-pro.local SecurityAgent[145]: Login Window login proceeding
    May 19 11:02:51 farooq-ahmeds-macbook-pro.local loginwindow[38]: Login Window - Returned from Security Agent
    May 19 11:02:51 farooq-ahmeds-macbook-pro.local loginwindow[38]: USER_PROCESS: 38 console
    May 19 11:02:51 farooq-ahmeds-macbook-pro.local airportd[62]: _doAutoJoin: Already associated to “Zain Broadband”. Bailing on auto-join.
    May 19 11:02:51 farooq-ahmeds-macbook-pro kernel[0]: AppleKeyStore:Sending lock change 0
    May 19 11:02:51 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169]: Background: Aqua: Registering new GUI session.
    May 19 11:02:51 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (com.apple.EscrowSecurityAlert): Unknown key: seatbelt-profiles
    May 19 11:02:51 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    May 19 11:02:51 farooq-ahmeds-macbook-pro.local launchctl[171]: com.apple.pluginkit.pkd: Already loaded
    May 19 11:02:51 farooq-ahmeds-macbook-pro.local launchctl[171]: com.apple.sbd: Already loaded
    May 19 11:02:51 farooq-ahmeds-macbook-pro.local distnoted[173]: # distnote server agent  absolute time: 102.639664411   civil time: Mon May 19 11:02:51 2014   pid: 173 uid: 501  root: no
    May 19 11:02:52 farooq-ahmeds-macbook-pro.local WindowServer[100]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    May 19 11:02:53 farooq-ahmeds-macbook-pro.local sharingd[194]: Starting Up...
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local WindowServer[100]: disable_update_timeout: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local WindowServer[100]: Display 0x04272100: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class AMDRadeonX4000_AMDAccelDevice.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class AMDRadeonX4000_AMDAccelSharedUserClient.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class AMDSIVideoContext.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class Gen6DVDContext.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelDevice.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelSharedUserClient.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelVideoContextMain.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelVideoContextMedia.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelVideoContextVEBox.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IOBluetoothDeviceUserClient.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IOHIDParamUserClient.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IOSurfaceRootUserClient.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the mach service named com.apple.AirPlayXPCHelper.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named AirPlay.driver requires extending the sandbox for the mach service named com.apple.blued.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named BluetoothAudioPlugIn.driver requires extending the sandbox for the IOKit user-client class IOBluetoothDeviceUserClient.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named BluetoothAudioPlugIn.driver requires extending the sandbox for the mach service named com.apple.blued.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local com.apple.audio.DriverHelper[192]: The plug-in named BluetoothAudioPlugIn.driver requires extending the sandbox for the mach service named com.apple.bluetoothaudiod.
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local WindowServer[100]: common_reenable_update: UI updates were finally reenabled by application "SystemUIServer" after 1.45 seconds (server forcibly re-enabled them after 1.03 seconds)
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local SystemUIServer[180]: Cannot find executable for CFBundle 0x7fed7ac936d0 </System/Library/CoreServices/Menu Extras/Clock.menu> (not loaded)
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local SystemUIServer[180]: Cannot find executable for CFBundle 0x7fed7ac94f60 </System/Library/CoreServices/Menu Extras/Battery.menu> (not loaded)
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local SystemUIServer[180]: Cannot find executable for CFBundle 0x7fed7ac976b0 </System/Library/CoreServices/Menu Extras/Volume.menu> (not loaded)
    May 19 11:02:54 farooq-ahmeds-macbook-pro.local mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    May 19 11:02:55 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (com.akamai.single-user-client[230]): assertion failed: 13D65: launchd + 105965 [425516B6-9F3E-342F-87B3-EC461EBA6A1A]: 0xd
    May 19 11:02:55 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (org.thebends.iphonedisk.mobile_fs_util[206]): Exited with code: 2
    May 19 11:02:55 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (org.thebends.iphonedisk.mobile_fs_util): Throttling respawn: Will start in 10 seconds
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local coreaudiod[183]: 2014-05-19 11:02:55.562680 AM [AirPlay] AirPlay: Performing audio format change for 4 (AP Out) to PCM/44100/16/2
    May 19 11:02:55 farooq-ahmeds-macbook-pro accountsd[236]: assertion failed: 13D65: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local com.apple.SecurityServer[14]: Session 100007 created
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local usernoted[201]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local WindowServer[100]: disable_update_timeout: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local WindowServer[100]: common_reenable_update: UI updates were finally reenabled by application "SystemUIServer" after 1.02 seconds (server forcibly re-enabled them after 1.00 seconds)
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local SystemUIServer[180]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local SystemUIServer[180]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    May 19 11:02:55 farooq-ahmeds-macbook-pro kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=229[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
    May 19 11:02:55 farooq-ahmeds-macbook-pro.local ubd[199]: sandbox cache error 3850
    May 19 11:02:55 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (com.apple.mrt.uiagent[212]): Exited with code: 255
    May 19 11:02:56 farooq-ahmeds-macbook-pro.local WiFiKeychainProxy[207]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineCreate: created...
    May 19 11:02:56 farooq-ahmeds-macbook-pro.local WiFiKeychainProxy[207]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
    May 19 11:02:56 farooq-ahmeds-macbook-pro.local syncdefaultsd[233]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
    May 19 11:02:56 farooq-ahmeds-macbook-pro.local usernoted[201]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
    May 19 11:02:58 farooq-ahmeds-macbook-pro.local xpcd[187]: sandbox cache error 3850
    May 19 11:02:58 farooq-ahmeds-macbook-pro.local apsd[204]: Unrecognized leaf certificate
    May 19 11:02:59 farooq-ahmeds-macbook-pro.local usernoted[201]: Connection does not have the proper entitlement (com.apple.private.notificationcenter-system) to connect to the system notification center. All communication will be denied. center com.apple.battery-monitor
    May 19 11:03:00 farooq-ahmeds-macbook-pro xpcproxy[245]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
    May 19 11:03:00 farooq-ahmeds-macbook-pro.local UserEventAgent[172]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
    May 19 11:03:00 farooq-ahmeds-macbook-pro.local com.apple.SecurityServer[14]: Session 100010 created
    May 19 11:03:01 farooq-ahmeds-macbook-pro xpcproxy[252]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
    May 19 11:03:01 farooq-ahmeds-macbook-pro.local com.apple.iCloudHelper[245]: AOSKit ERROR: ((null)) Cannot refresh account bag, missing acct info (user=.dat01e7.000, hasPassword=0)
    May 19 11:03:02 farooq-ahmeds-macbook-pro.local com.apple.IconServicesAgent[244]: IconServicesAgent launched.
    May 19 11:03:02 farooq-ahmeds-macbook-pro.local com.apple.time[172]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
    May 19 11:03:02 farooq-ahmeds-macbook-pro.local com.apple.dock.extra[248]: <NSXPCConnection: 0x7f9749491230>: received an undecodable message (no exported object to receive message). Dropping message.
    May 19 11:03:02 farooq-ahmeds-macbook-pro.local com.apple.SecurityServer[14]: Session 100012 created
    May 19 11:03:03 farooq-ahmeds-macbook-pro.local syncdefaultsd[233]: Fixing push token
    May 19 11:03:04 farooq-ahmeds-macbook-pro.local com.apple.IconServicesAgent[244]: main Failed to composit image for binding VariantBinding [0x303] flags: 0x8 binding: FileInfoBinding [0x113] - extension: pdf, UTI: com.adobe.pdf, fileType: ????.
    May 19 11:03:04 farooq-ahmeds-macbook-pro.local quicklookd[254]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: pdf, UTI: com.adobe.pdf, fileType: ???? request size:128 scale: 1
    May 19 11:03:04 farooq-ahmeds-macbook-pro.local com.apple.time[172]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
    May 19 11:03:05 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (org.thebends.iphonedisk.mobile_fs_util[260]): Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
    May 19 11:03:05 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (org.thebends.iphonedisk.mobile_fs_util[260]): Job failed to exec(3) for weird reason: 2
    May 19 11:03:05 farooq-ahmeds-macbook-pro.local com.apple.NotesMigratorService[259]: Joined Aqua audit session
    May 19 11:03:05 farooq-ahmeds-macbook-pro netsession_mac[230]: netsession_mac(230,0xb039f000) malloc: *** auto malloc[230]: error: GC operation on unregistered thread. Thread registered implicitly. Break on auto_zone_thread_registration_error() to debug.
    May 19 11:03:06 farooq-ahmeds-macbook-pro com.apple.launchd.peruser.501[169] (jp.buffalo.NASPower): Throttling respawn: Will start in 49 seconds
    May 19 11:03:07 farooq-ahmeds-macbook-pro.local soagent[209]: No active accounts, killing soagent in 10 seconds
    May 19 11:04:22 --- last message repeated 2 times ---
    May 19 11:04:22 farooq-ahmeds-macbook-pro kernel[0]: disk0s2: I/O error.
    May 19 11:04:22 farooq-ahmeds-macbook-pro.local mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    May 19 11:04:22 farooq-ahmeds-macbook-pro.local PocketCloudService[63]: CFNetwork SSLHandshake failed (-9806)
    May 19 11:04:40 farooq-ahmeds-macbook-pro kernel[0]: considerRebuildOfPrelinkedKernel com.apple.driver.AudioAUUC triggered rebuild
    May 19 11:05:37 farooq-ahmeds-macbook-pro kernel[0]: disk0s2: I/O error.
    May 19 11:06:52 farooq-ahmeds-macbook-pro kernel[0]: disk0s2: I/O error.
    May 19 11:06:53 farooq-ahmeds-macbook-pro.local com.apple.iCloudHelper[245]: AOSKit ERROR: Config request failed, url=https://setup.icloud.com/configurations/init, requestHeaders=
                  "Accept-Language" = "en-us";
                  "X-Mme-Client-Info" = "<MacBookPro5,1> <Mac OS X;10.9.3;13D65> <com.apple.AOSKit/176>";
                  "X-Mme-Country" = BH;
                  "X-Mme-Nac-Version" = 11A457;
                  "X-Mme-Timezone" = "GMT+3";
              error=Error Domain=kCFErrorDomainCFNetwork Code=-1001 "The request timed out." UserInfo=0x7f968a565b70 {NSErrorFailingURLStringKey=https://setup.icloud.com/configurations/init, NSLocalizedDescription=The request timed out., NSErrorFailingURLKey=https://setup.icloud.com/configurations/init}, httpStatusCode=-1, responseHeaders=
              (null)
    May 19 11:06:53 farooq-ahmeds-macbook-pro.local CalendarAgent[220]: CFNetwork SSLHandshake failed (-9810)
    May 19 11:06:54 farooq-ahmeds-macbook-pro.local mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    May 19 11:06:55 farooq-ahmeds-macbook-pro.local soagent[209]: Killing soagent.
    May 19 11:06:55 farooq-ahmeds-macbook-pro.local NotificationCenter[202]: SOHelperCenter main connection interrupted
    May

    The startup drive is failing, or there is some other internal hardware fault. Everything else is completely irrelevant.
    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • Spinning ball / slow

    I have been having the problem with the spinning ball for some time, but it has worsened after installing Yosemite. Now it is extra slow and this ball comes on constantly. I mostly use my Mac for email and to surf the web (even if I don't have many tabs or programs open), and it comes up a lot. It also comes up frequently when opening files, etc. I also notice startup of my machine is super slow lately.. so I hate to shut this machine down now because it takes so long to reboot!
    I did an Etrecheck analysis of my machine just now:
    Problem description:
    spinning ball often, sluggish computer
    EtreCheck version: 2.1.8 (121)
    Report generated February 4, 2015 at 11:36:17 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 695
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 2:1:27
    Disk Information: ℹ️
        Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (207.65 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.BlackBerry.driver.USBCDCNCM (1.0.10 - SDK 10.7) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) [Click for support]
        [loaded]    com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.rane.driver.sixtyeight.10.6 (1.1.2f4) [Click for support]
        [not loaded]    com.rane.driver.sixtyone.10.6 (1.1.0f1 - SDK 10.6) [Click for support]
        [not loaded]    com.rane.driver.sixtytwo.10.6 (1.1.0f3 - SDK 10.6) [Click for support]
        [not loaded]    com.rane.driver.sl2.10.6 (1.0.1f3) [Click for support]
        [not loaded]    com.rane.driver.sl3.10.6 (1.3.2f6) [Click for support]
        [not loaded]    com.rane.driver.sl4.10.6 (1.0.1f2) [Click for support]
        [loaded]    com.serato.usb.kext (2.3.0) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        11 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
        [running]    com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Click for support]
        [running]    com.rim.PeerManager.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [running]    com.rane.sixtyeight.daemon.plist [Click for support]
        [running]    com.rane.sixtyone.daemon.plist [Click for support]
        [running]    com.rane.sixtytwo.daemon.plist [Click for support]
        [running]    com.rane.sl2.daemon.plist [Click for support]
        [running]    com.rane.sl3.daemon.plist [Click for support]
        [running]    com.rane.sl4.daemon.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [not loaded]    com.rim.nkehelper.plist [Click for support]
        [running]    com.rim.tunmgr.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Audio Plug-ins: ℹ️
        SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        SIXTY-EIGHT Audio Control Panel  [Click for support]
        Sixty-One Audio Control Panel  [Click for support]
        Sixty-Two Audio Control Panel  [Click for support]
        SL 2 Audio Control Panel  [Click for support]
        SL 3 Audio Control Panel  [Click for support]
        SL 4 Audio Control Panel  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            28%    firefox
             5%    WindowServer
             3%    mds
             2%    hidd
             1%    sysmond
    Top Processes by Memory: ℹ️
        928 MB    firefox
        69 MB    mds_stores
        64 MB    thunderbird
        52 MB    Finder
        52 MB    mds
    Virtual Memory Information: ℹ️
        525 MB    Free RAM
        1.31 GB    Active RAM
        1.10 GB    Inactive RAM
        716 MB    Wired RAM
        3.06 GB    Page-ins
        84 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 4, 2015, 09:57:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-04-21 5709_[redacted].crash
        Feb 4, 2015, 09:00:57 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-04-210057_[redacted].cpu_resour ce.diag [Click for details]
        Feb 4, 2015, 01:37:48 AM    /Library/Logs/DiagnosticReports/firefox_2015-02-04-013748_[redacted].cpu_resour ce.diag [Click for details]
        Feb 3, 2015, 09:33:13 PM    Self test - passed
        Feb 2, 2015, 10:20:04 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-02-22 2004_[redacted].crash
        Feb 2, 2015, 10:07:28 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-02-220728_[redacted].cpu_resour ce.diag [Click for details]

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
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  • Slow Mac with recurrent spinning ball of doom

    Please help,
    My Mac has always been slow since I had it and migrated my PC content to my Mac.  I have run EtreCheck and hope that this might illuminate the cause of my issues, but worry that it may not.  ANYTHING I ask the Mac to do will be slow and inevitably cause a spinning ball for a while.  I have kept the system up to date.  I have a lot of photos in iPhoto but can't imagine this can be the cause?
    Any help is much appreciated.  The Etrecheck output is below:
    Many thanks.
    Problem description:
    Slow Mac with poor internet connectivity and recurrent spinning circle of doom
    EtreCheck version: 2.1.6 (109)
    Report generated 16 January 2015 20:09:37 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
      Battery Health: Normal - Cycle count 110
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 10 days 7:54:28
    Disk Information: ℹ️
      APPLE HDD ST500LM012 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (226.60 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.EscrowSecurityAlert.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.Maps.pushdaemon.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.spindump_agent.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      8 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.emond.aslmanager.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.periodic-daily.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.wdhelper.plist
      [killed] com.apple.xpc.smd.plist
      [killed] org.cups.cupsd.plist
      11 processes killed due to memory pressure
    Launch Agents: ℹ️
      [running] com.mcafee.menulet.plist [Support]
      [running] com.mcafee.reporter.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.bombich.ccchelper.plist [Support]
      [invalid?] com.mcafee.ssm.ScanFactory.plist [Support]
      [invalid?] com.mcafee.ssm.ScanManager.plist [Support]
      [running] com.mcafee.virusscan.fmpd.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [running] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.f-secure.sync.BTCloud.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application  (/Applications/Dropbox.app)
      Mail Application  (/Applications/Mail.app)
      BT Cloud Application  (/Applications/BT Cloud.app)
    Internet Plug-ins: ℹ️
      SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      CitrixICAClientPlugIn: Version: 11.1.0 [Support]
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
      MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    Safari Extensions: ℹ️
      SiteAdvisor [Installed]
    3rd Party Preference Panes: ℹ️
      Citrix online plug-in  [Support]
      Flash Player  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 272.28 GB
      Destinations:
      My Book [Local]
      Total size: 2.00 TB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% WindowServer
          1% BT Cloud
          0% ocspd
          0% fontd
          0% AppleSpell
    Top Processes by Memory: ℹ️
      180 MB Mail
      113 MB com.apple.WebKit.WebContent
      103 MB BT Cloud
      94 MB Safari
      77 MB Google Chrome
    Virtual Memory Information: ℹ️
      41 MB Free RAM
      1.18 GB Active RAM
      1.16 GB Inactive RAM
      918 MB Wired RAM
      54.83 GB Page-ins
      725 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 16, 2015, 01:20:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-16-132019_[reda cted].crash

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1157 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n   '"${p[50]}"'mod date: %s\n   '"${p[50]}"'checksum: %s\n%s\n' '\n   ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf "Revision: %s\n\n" ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
    Part 1 of 8 done at … sec
    Part 8 of 8 done at … sec
    The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • IMac seems slow and lots of spinning balls.

    I have a 3 yr old iMac that has been acting very slow and gives me lots of spinning balls.  The HD is still 1/4 empty. 
    What is the best way to trouble shoot this problem?

    First, back up all data immediately, as your boot drive might be failing.
    Step 1
    This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
    If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
    Triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V).
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
    Step 2
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
    Step 3
    When you notice the problem, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 4
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • Why does Pages 09 hang for 1min30sec? The spinning ball, etc...

    I am using Pages 09 version 4.3 (not the iWork package, just Pages 09)
    Operating system 10.8.3 with 4 Gb memory on an iMac from around 2009 (Intel core 2 duo)
    I had been using Quark Xpress for a couple decades and wanted to save a book I did in Pages so I can sell it in the Apple bookstore.
    So I saved a Quark document as a pdf.
    Then I used an on-line service to convert the pdf to a word document.
    Then I opened the word doc in Pages and saved it as a Pages file.
    I am in the process of doing a lot of reformatting, but I'm not surprised all the formatting didn't carry over, considering all the flie formats I went through.
    The document is about 40 pages and has perhaps 40 pictures, but I do resize them in Photoshop so the Pages document file is only 4.9 Mb.
    Pages isn't all that different from Quark, it just seems to hide things in different places.
    The problem is that every so often when I click in the document, I get the spinning ball and Pages hangs for 1 minute and 30 seconds (doesn't it seem odd that it is always for the same length of time?). Then it comes out of its coma and I carry on.
    Using the Activity Monitor I see Pages using 99.8% or 100% or even 100.5% of CPU. And The Pages line is in red type that reads "Pages (Not Responding).
    While I wait for Pages to come to its senses, I can surf the Web, or use other programs, which seems peculiar because if the CPU is 100% occupied, I would think it could.
    When I go to the dock and click on the Pages icon, it doesn't come to the front. I have to move any other windows so I can see my Pages document and click on it to bring it to the front.
    I went into FontBook and checked all my fonts and deleted a bunch. When I reopened the document, it said it was missing a font, so I selected a substitute, the document opened and I re-saved it with a new name.
    Sometimes it hangs when I click in text, but just now it was hanging every time I tried to click on a line behind the main text box.
    Just now it hung when I started to go to the Edit menu. I waited and now it's back, as if nothing happened.
    Any ideas?

    After a very long night it seems my problems were solved by
    1. making sure all the in-line pictures had the correct wrap around settings and
    2. deleting some lines that had originally been underscores, but wound up being independent lines behind the main text box and
    3. checking my fonts in FontBook and deleting the iffy ones (I dunno if this made any real difference, but I mention it anyway).
    Every time I would select a line there would be a long pause. Initially 1 1/2 minutes, but shorter as I deleted the lines one by one.
    There were also pauses when trying to select in-line pictures, and sometimes for no good reason that i could discern.
    Anyway, now that the pictures' wrap around is re-set, and the lines are delected, there are bo more pauses!
    Whew. I spent hours watching that ball spin. Still, it was better than re-creating the whole book.

  • Lion, Spinning Ball for a few seconds at a time

    Macbook Pro, Lion, 8Gig. I have frequent encounters with the spinning ball. Everything stops, the ball comes on, stays for several seconds, then back to life. During the episodes Safari, for example, is completely unresponsive. During the episodes, I can click on another application and switch to it.
    This mac has been through several generations of OS X, and several different physical machines, using Migration Assistant at each shift.
    Any help gratefully received!
    -- Sally
    Here is the EtreCheck result:
    Hardware Information:
              MacBook Pro - model: MacBookPro6,2
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              NVIDIA GeForce GT 330M - VRAM: 256 MB
              Intel HD Graphics - VRAM: 288 MB
    Startup Items:
              ProTec6b - Path: /Library/StartupItems/ProTec6b
              VirtualBox - Path: /Library/StartupItems/VirtualBox
    System Software:
              Mac OS X 10.7.5 (11G63) - Uptime: 1 day 8:6
    Disk Information:
              WDC WD5000BEVT-75ZAT0 disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 451.09 GB (47.76 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
                        Snow Leopard (disk0s4) /Volumes/Snow Leopard: 48.03 GB (24.91 GB free)
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Internal Memory Card Reader 7.95 GB
                        NO NAME (disk4s1) /Volumes/NO NAME: 7.94 GB (3.12 GB free)
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Kernel Extensions:
              com.pgp.iokit.PGPwdeDriver          Version: 1.2.0d1
              at.obdev.nke.LittleSnitch          Version: 2.4.4
              com.paceap.kext.pacesupport.snowleopard          Version: 5.7.2
              com.AmbrosiaSW.AudioSupport          Version: 4.1.2
              org.virtualbox.kext.VBoxDrv          Version: 4.2.4
              org.virtualbox.kext.VBoxUSB          Version: 4.2.4
              org.virtualbox.kext.VBoxNetFlt          Version: 4.2.4
              org.virtualbox.kext.VBoxNetAdp          Version: 4.2.4
    Problem System Launch Daemons:
                 [not loaded]          ftp-proxy.plist
    Problem System Launch Agents:
                     [failed] com.apple.mrt.uiagent.plist
    Launch Daemons:
                     [loaded] at.obdev.littlesnitchd.plist
                     [loaded] com.adobe.fpsaud.plist
                     [loaded] com.adobe.SwitchBoard.plist
                     [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
                 [not loaded] com.barebones.bbedit.plist
                     [loaded] com.bombich.ccc.plist
                     [loaded] com.fitbit.fitbitd.plist
                     [loaded] com.google.keystone.daemon.plist
                     [loaded] com.microsoft.office.licensing.helper.plist
                     [loaded] com.pgp.framework.PGPwde.plist
                     [loaded] com.pgp.wde.pgpwded.plist
                 [not loaded] com.qdea.syncproxhelper.plist
                     [loaded] PACESupport.plist
    Launch Agents:
                     [loaded] at.obdev.LittleSnitchNetworkMonitor.plist
                     [loaded] at.obdev.LittleSnitchUIAgent.plist
                 [not loaded] com.adobe.AAM.Updater-1.0.plist
                     [loaded] com.adobe.CS4ServiceManager.plist
                     [loaded] com.adobe.CS5ServiceManager.plist
                     [loaded] com.google.keystone.agent.plist
                     [loaded] com.pgp.pgpengine.plist
                     [loaded] com.wacom.wacomtablet.plist
                     [loaded] net.culater.SIMBL.Agent.plist
    User Launch Agents:
                     [loaded] com.adobe.AAM.Updater-1.0.plist
                     [loaded] com.adobe.ARM.ad895013aeb33ea6e968d9fdc06c0eb42c7c2a5229d98d64ad002716.plist
                 [not loaded] org.virtualbox.vboxwebsrv.plist
                     [loaded] ws.agile.1PasswordAgent.plist
    User Login Items:
              iTunesHelper
              ScanSnap Manager
              ProfileReminder
              PGP Engine
    3rd Party Preference Panes:
              A Better Finder Preferences
              Flash Player
              Java
              WacomTablet
    Internet Plug-ins:
              AdobeExManDetect.plugin
              AdobePDFViewer.plugin
              AmazonMP3DownloaderPlugin.plugin
              AmazonMP3DownloaderPlugin101736.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              googletalkbrowserplugin.plugin
              JavaAppletPlugin.plugin
              npgtpo3dautoplugin.plugin
              o1dbrowserplugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              WacomNetscape.plugin
              WacomTabletPlugin.plugin
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin.plugin
              WebEx64.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                  15%          WebProcess
                  10%          WindowServer
                   8%          Finder
                   5%          backupd
                   4%          activitymonitord
                   2%          SystemUIServer
                   2%          EtreCheck
                   1%          diskimages-helper
                   1%          hidd
                   1%          mds
    Top Processes by Memory:
              1 GB          Adobe
              819 MB          WebProcess
              311 MB          Mail
              295 MB          Safari
              254 MB          mds
              188 MB          WindowServer
              147 MB          quicklookd
              115 MB          Finder
              74 MB          BBEdit
              66 MB          PluginProcess

    Hey Sally,
    We have an article that outlines a few troubleshooting steps if your Mac is running a bit slowly.
    OS X Lion: If your Mac runs slowly
    http://support.apple.com/kb/PH3915
    If you find your Mac is running slowly, check any open applications to make sure they’re compatible with your computer. Or you may need to increase your hard disk space or repair your hard disk.
    An application you’re using may require more memory than your computer has. To see how much memory your computer has, choose Apple menu > About This Mac. See the documentation that came with the application to find out what it requires. To find out how to increase your computer’s memory, see the documentation that came with it.
    Quit any application that isn’t compatible with your computer. For example, an application may require a different processor or graphics card. See the documentation that came with the application to find out what it requires.
    To see what processor your computer has, choose Apple menu > About This Mac.
    To see what graphics card your computer has, choose Apple menu > About This Mac, click More Info, and then click Displays.
    There might not be enough free disk space on your computer’s startup disk. To make disk space available, you can move files to another disk and then delete files you no longer need on the startup disk.Increase disk space
    Quit any applications you’re not using.
    If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
    Hope this helps,
    David

  • Contact card showing differently based on device used

    We are using Lync 2103 full client through O365.  On my desktop computer running Windows 7, the contact card populates all information for the user.  On a Surface Pro running Windows 8, the contact card is missing information like Work phone #,
    View Source, Bldg, and Title. It seems like on the Surface Pro, Lync is not obtaining information from SharePoint. Any thoughts on this?  It appears to be this way for all Surface Pro's. Not sure if it is a Windows 8 issue or what.
    Thanks for any insight.
    JARED

    it looks like I figured out the issue.  My Outlook was corrupted and would not open.  Apparently Lync pulls contact information from Outlook. Once I got Outlook working, Lync pulled the contact information.

  • How do you fix the spinning ball of death?

    I have a Macbook Pro 13 mid 2009. It passes the Apple Hardware Test with no errors/problems. Every time I run the disk utility, I get permission errors. I fix them and they come back again. I did a clean install of OS X 10.8.4, but the problem is still there. Could it be a bad hard drive cable? bad hard drive? memory? If so, how do you test this since it passed the Apple Hardware Test?

    I jumped the gun. The spinning ball of death is back. Here is the console dump for when the problem occurred.
    6/29/13 2:34:47.612 PM com.apple.launchd[1]: (com.apple.XType.FontHelper[345]) Exited: Killed: 9
    6/29/13 2:34:47.000 PM kernel[0]: memorystatus_thread: idle exiting pid 345 [XType.FontHelper]
    6/29/13 2:34:47.000 PM kernel[0]: (default pager): [KERNEL]: ps_allocate_cluster - send HI_WAT_ALERT
    6/29/13 2:34:47.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:34:47.811 PM com.apple.launchd[1]: (com.apple.audio.SandboxHelper[283]) Exited: Killed: 9
    6/29/13 2:34:48.096 PM com.apple.launchd[1]: (com.apple.xpcd.CA000000-0000-0000-0000-000000000000[282]) Exited: Killed: 9
    6/29/13 2:34:48.000 PM kernel[0]: memorystatus_thread: idle exiting pid 283 [com.apple.audio.]
    6/29/13 2:34:48.000 PM kernel[0]: memorystatus_thread: idle exiting pid 282 [xpcd]
    6/29/13 2:34:48.000 PM kernel[0]: memorystatus_thread: idle exiting pid 248 [cfprefsd]
    6/29/13 2:34:49.040 PM com.apple.launchd.peruser.502[163]: (com.apple.pbs[237]) Exited: Killed: 9
    6/29/13 2:34:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 247 [distnoted]
    6/29/13 2:34:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 237 [pbs]
    6/29/13 2:34:49.312 PM com.apple.launchd[1]: (com.apple.iCloudHelper[223]) Exited: Killed: 9
    6/29/13 2:34:49.644 PM com.apple.launchd.peruser.502[163]: (com.apple.accountsd[211]) Exited: Killed: 9
    6/29/13 2:34:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 223 [com.apple.iCloud]
    6/29/13 2:34:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 211 [accountsd]
    6/29/13 2:34:49.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    6/29/13 2:34:49.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:34:49.833 PM com.apple.launchd.peruser.502[163]: (com.apple.coreservices.appleid.authentication[197]) Exited: Killed: 9
    6/29/13 2:34:50.077 PM com.apple.launchd.peruser.502[163]: (com.apple.tccd[179]) Exited: Killed: 9
    6/29/13 2:34:50.000 PM kernel[0]: memorystatus_thread: idle exiting pid 197 [AppleIDAuthAgent]
    6/29/13 2:34:50.000 PM kernel[0]: memorystatus_thread: idle exiting pid 179 [tccd]
    6/29/13 2:34:50.000 PM kernel[0]: memorystatus_thread: idle exiting pid 89 [cfprefsd]
    6/29/13 2:34:50.603 PM com.apple.launchd[1]: (com.apple.sleepservicesd[34]) Exited: Killed: 9
    6/29/13 2:34:50.000 PM kernel[0]: memorystatus_thread: idle exiting pid 34 [SleepServicesD]
    6/29/13 2:34:50.857 PM com.apple.launchd[1]: (com.apple.wdhelper[28]) Exited: Killed: 9
    6/29/13 2:34:51.000 PM kernel[0]: memorystatus_thread: idle exiting pid 28 [wdhelper]
    6/29/13 2:34:54.733 PM com.apple.launchd[1]: (com.apple.qtkitserver[357]) Exited: Killed: 9
    6/29/13 2:34:54.000 PM kernel[0]: memorystatus_thread: idle exiting pid 357 [com.apple.qtkits]
    6/29/13 2:34:55.030 PM com.apple.launchd[1]: (com.apple.xpcd.F6010000-0000-0000-0000-000000000000[206]) Exited: Killed: 9
    6/29/13 2:34:55.000 PM kernel[0]: memorystatus_thread: idle exiting pid 206 [xpcd]
    6/29/13 2:34:55.360 PM com.apple.launchd[1]: (com.apple.audio.ComponentHelper[356]) Exited: Killed: 9
    6/29/13 2:34:55.000 PM kernel[0]: memorystatus_thread: idle exiting pid 356 [com.apple.audio.]
    6/29/13 2:34:55.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    6/29/13 2:34:55.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:34:55.606 PM com.apple.launchd[1]: (com.apple.audio.SandboxHelper[355]) Exited: Killed: 9
    6/29/13 2:34:55.000 PM kernel[0]: memorystatus_thread: idle exiting pid 355 [com.apple.audio.]
    6/29/13 2:35:04.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    6/29/13 2:35:05.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:35:08.678 PM com.apple.launchd.peruser.502[163]: (com.apple.cfprefsd.xpc.agent[167]) Exited: Killed: 9
    6/29/13 2:35:08.000 PM kernel[0]: memorystatus_thread: idle exiting pid 167 [cfprefsd]
    6/29/13 2:35:08.985 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[21]) Exited: Killed: 9
    6/29/13 2:35:09.000 PM kernel[0]: memorystatus_thread: idle exiting pid 21 [cfprefsd]
    6/29/13 2:35:20.741 PM com.apple.launchd[1]: (com.apple.sleepservicesd[360]) Exited: Killed: 9
    6/29/13 2:35:20.000 PM kernel[0]: memorystatus_thread: idle exiting pid 360 [SleepServicesD]
    6/29/13 2:35:23.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    6/29/13 2:35:25.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:35:43.199 PM com.apple.launchd.peruser.502[163]: (com.apple.cfprefsd.xpc.agent[363]) Exited: Killed: 9
    6/29/13 2:35:43.000 PM kernel[0]: memorystatus_thread: idle exiting pid 363 [cfprefsd]
    6/29/13 2:35:50.000 PM kernel[0]: memorystatus_thread: idle exiting pid 364 [SleepServicesD]
    6/29/13 2:35:50.945 PM com.apple.launchd[1]: (com.apple.sleepservicesd[364]) Exited: Killed: 9
    6/29/13 2:36:07.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    6/29/13 2:36:08.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:36:25.000 PM kernel[0]: memorystatus_thread: idle exiting pid 366 [SleepServicesD]
    6/29/13 2:36:25.657 PM com.apple.launchd[1]: (com.apple.sleepservicesd[366]) Exited: Killed: 9
    6/29/13 2:36:28.678 PM CalendarAgent[198]: [com.apple.calendar.store.log.caldav.queue] [Got error on refresh, but not rectifying principal because it was manually configured: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7fe65d730f90 {NSUnderlyingError=0x7fe65d6a32b0 "The request timed out.", NSErrorFailingURLStringKey=https://name.name%[email protected]/calendar/dav/name.name%40ta.com///name.name%[email protected]/calendar/dav/name.name%40ta.com/, NSErrorFailingURLKey=https://name.name%[email protected]/calendar/dav/name.name%40ta.com///name.name%[email protected]/calendar/dav/name.name%40ta.com/, NSLocalizedDescription=The request timed out.}]
    6/29/13 2:36:28.833 PM CalendarAgent[198]: [com.apple.calendar.store.log.caldav.queue] [Account [email protected]@https://www.google.com/calendar/dav/name.name%40ta.com/user/ timed out when executing operation: <CalDAVAccountRefreshQueueableOperation: 0x7fe65d662ff0; Sequence: 0>]
    6/29/13 2:36:31.643 PM CalendarAgent[198]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7fe65d82ad00 {NSUnderlyingError=0x7fe65d6a32b0 "The request timed out.", NSErrorFailingURLStringKey=https://name.name%[email protected]/calendar/dav/name.name%40ta.com///name.name%[email protected]/calendar/dav/name.name%40ta.com/, NSErrorFailingURLKey=https://name.name%[email protected]/calendar/dav/anme.name%40ta.com///name.name%[email protected]/calendar/dav/anme.name%40ta.com/, AccountName=TA.com, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The request timed out.}]
    6/29/13 2:36:37.357 PM com.apple.launchd[1]: (com.apple.iCloudHelper[362]) Exited: Killed: 9
    6/29/13 2:36:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 362 [com.apple.iCloud]
    6/29/13 2:36:56.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    6/29/13 2:36:58.730 PM com.apple.launchd.peruser.502[163]: (com.apple.cfprefsd.xpc.agent[369]) Exited: Killed: 9
    6/29/13 2:36:58.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:36:58.000 PM kernel[0]: memorystatus_thread: idle exiting pid 369 [cfprefsd]
    6/29/13 2:37:03.836 PM com.apple.launchd[1]: (com.apple.sleepservicesd[368]) Exited: Killed: 9
    6/29/13 2:37:04.000 PM kernel[0]: memorystatus_thread: idle exiting pid 368 [SleepServicesD]
    6/29/13 2:37:07.244 PM com.apple.launchd[1]: (com.apple.xpcd.F6010000-0000-0000-0000-000000000000[361]) Exited: Killed: 9
    6/29/13 2:37:07.000 PM kernel[0]: memorystatus_thread: idle exiting pid 361 [xpcd]
    6/29/13 2:37:10.757 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[375]) Exited: Killed: 9
    6/29/13 2:37:10.000 PM kernel[0]: memorystatus_thread: idle exiting pid 375 [cfprefsd]
    6/29/13 2:37:25.642 PM com.apple.time[166]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
    6/29/13 2:37:36.466 PM com.apple.launchd[1]: (com.apple.sleepservicesd[378]) Exited: Killed: 9
    6/29/13 2:37:36.000 PM kernel[0]: memorystatus_thread: idle exiting pid 378 [SleepServicesD]
    6/29/13 2:37:46.000 PM kernel[0]: memorystatus_thread: idle exiting pid 377 [cfprefsd]
    6/29/13 2:37:55.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    6/29/13 2:37:57.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:38:01.577 PM Dock[175]: Unable to open IOHIDSystem (e00002bd)
    6/29/13 2:38:02.000 PM kernel[0]: virtual bool IOHIDEventSystemUserClient::initWithTask(task_t, void *, UInt32): Client task not privileged to open IOHIDSystem for mapping memory (e00002c1)
    6/29/13 2:38:04.000 PM kernel[0]: memorystatus_thread: idle exiting pid 380 [cfprefsd]
    6/29/13 2:38:05.384 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[380]) Exited: Killed: 9
    6/29/13 2:38:05.985 PM WindowServer[83]: CGXDisableUpdate: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
    6/29/13 2:38:05.988 PM WindowServer[83]: reenable_update_for_connection: UI updates were finally reenabled by application "Mail" after 5.15 seconds (server forcibly re-enabled them after 5.15 seconds)
    6/29/13 2:38:07.032 PM WindowServer[83]: CGXDisableUpdate: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
    6/29/13 2:38:07.495 PM WindowServer[83]: reenable_update_for_connection: UI updates were finally reenabled by application "Mail" after 1.46 seconds (server forcibly re-enabled them after 1.00 seconds)
    6/29/13 2:38:07.765 PM com.apple.launchd[1]: (com.apple.sleepservicesd[381]) Exited: Killed: 9
    6/29/13 2:38:07.000 PM kernel[0]: memorystatus_thread: idle exiting pid 381 [SleepServicesD]
    6/29/13 2:38:08.515 PM WindowServer[83]: CGXDisableUpdate: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
    6/29/13 2:38:08.894 PM WindowServer[83]: reenable_update_for_connection: UI updates were finally reenabled by application "Mail" after 1.38 seconds (server forcibly re-enabled them after 1.00 seconds)
    6/29/13 2:38:32.000 PM bootlog[0]: BOOT_TIME 1372531112 0
    6/29/13 2:38:46.000 PM kernel[0]: Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    6/29/13 2:38:46.000 PM kernel[0]: vm_page_bootstrap: 895859 free pages and 78989 wired pages
    6/29/13 2:38:46.000 PM kernel[0]: kext submap [0xffffff7f80737000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000737000]
    6/29/13 2:38:46.000 PM kernel[0]: zone leak detection enabled
    6/29/13 2:38:46.000 PM kernel[0]: standard timeslicing quantum is 10000 us
    6/29/13 2:38:46.000 PM kernel[0]: standard background quantum is 2500 us
    6/29/13 2:38:46.000 PM kernel[0]: mig_table_max_displ = 74
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto kext started!
    6/29/13 2:38:46.000 PM kernel[0]: Running kernel space in FIPS MODE
    6/29/13 2:38:46.000 PM kernel[0]: Plist hmac value is    735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d
    6/29/13 2:38:46.000 PM kernel[0]: Computed hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS integrity POST test passed!
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS AES CBC POST test passed!
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS TDES CBC POST test passed!
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS SHA POST test passed!
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS HMAC POST test passed!
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS ECDSA POST test passed!
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS DRBG POST test passed!
    6/29/13 2:38:46.000 PM kernel[0]: corecrypto.kext FIPS POST passed!
    6/29/13 2:38:46.000 PM kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
    6/29/13 2:38:46.000 PM kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
    6/29/13 2:38:46.000 PM kernel[0]: calling mpo_policy_init for TMSafetyNet
    6/29/13 2:38:46.000 PM kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    6/29/13 2:38:46.000 PM kernel[0]: calling mpo_policy_init for Sandbox
    6/29/13 2:38:46.000 PM kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    6/29/13 2:38:46.000 PM kernel[0]: calling mpo_policy_init for Quarantine
    6/29/13 2:38:46.000 PM kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
    6/29/13 2:38:46.000 PM kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    6/29/13 2:38:46.000 PM kernel[0]: The Regents of the University of California. All rights reserved.
    6/29/13 2:38:46.000 PM kernel[0]: MAC Framework successfully initialized
    6/29/13 2:38:46.000 PM kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
    6/29/13 2:38:46.000 PM kernel[0]: IOAPIC: Version 0x11 Vectors 64:87
    6/29/13 2:38:46.000 PM kernel[0]: ACPI: System State [S0 S3 S4 S5]
    6/29/13 2:38:46.000 PM kernel[0]: AppleIntelCPUPowerManagement: (built 18:11:47 May  1 2013) initialization complete
    6/29/13 2:38:46.000 PM kernel[0]: PFM64 (36 cpu) 0xf80000000, 0x80000000
    6/29/13 2:38:46.000 PM kernel[0]: [ PCI configuration begin ]
    6/29/13 2:38:46.000 PM kernel[0]: console relocated to 0xf80010000
    6/29/13 2:38:46.000 PM kernel[0]: PCI configuration changed (bridge=2 device=1 cardbus=0)
    6/29/13 2:38:46.000 PM kernel[0]: [ PCI configuration end, bridges 5 devices 18 ]
    6/29/13 2:38:46.000 PM kernel[0]: NVEthernet::start - Built May  1 2013 18:03:58
    6/29/13 2:38:46.000 PM kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
    6/29/13 2:38:46.000 PM kernel[0]: Pthread support ABORTS when sync kernel primitives misused
    6/29/13 2:38:46.000 PM kernel[0]: rooting via boot-uuid from /chosen: C2A00080-1EC8-3E04-91E6-C48898C6FB7A
    6/29/13 2:38:46.000 PM kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    6/29/13 2:38:46.000 PM kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
    6/29/13 2:38:46.000 PM kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
    6/29/13 2:38:46.000 PM kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
    6/29/13 2:38:46.000 PM kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
    6/29/13 2:38:46.000 PM kernel[0]: AppleIntelCPUPowerManagementClient: ready
    6/29/13 2:38:46.000 PM kernel[0]: BTCOEXIST off
    6/29/13 2:38:46.000 PM kernel[0]: BRCM tunables:
    6/29/13 2:38:46.000 PM kernel[0]: pullmode[1] txringsize[  256] txsendqsize[1024] reapmin[   32] reapcount[  128]
    6/29/13 2:38:46.000 PM kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 00254bfffed73c90; max speed s800.
    6/29/13 2:38:46.000 PM kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/Hitachi HTS545025B9SA02 Media/IOGUIDPartitionScheme/Untitled@2
    6/29/13 2:38:46.000 PM kernel[0]: BSD root: disk0s2, major 1, minor 2
    6/29/13 2:38:46.000 PM kernel[0]: USBMSC Identifier (non-unique): 000000009833 0x5ac 0x8403 0x9833
    6/29/13 2:38:46.000 PM kernel[0]: jnl: unknown-dev: replay_journal: from: 20381184 to: 3202560 (joffset 0x743000)
    6/29/13 2:38:46.000 PM kernel[0]: jnl: unknown-dev: journal replay done.
    6/29/13 2:38:46.000 PM kernel[0]: Kernel is LP64
    6/29/13 2:38:46.000 PM kernel[0]: hfs: Removed 19 orphaned / unlinked files and 20 directories
    6/29/13 2:38:39.082 PM com.apple.launchd[1]: *** launchd[1] has started up. ***
    6/29/13 2:38:39.082 PM com.apple.launchd[1]: *** Shutdown logging is enabled. ***
    6/29/13 2:38:46.505 PM com.apple.launchd[1]: (com.apple.automountd) Unknown key for boolean: NSSupportsSuddenTermination
    6/29/13 2:38:51.613 PM fseventsd[54]: event logs in /.fseventsd out of sync with volume.  destroying old logs. (14515 19 14552)
    6/29/13 2:38:51.677 PM fseventsd[54]: log dir: /.fseventsd getting new uuid: 3C72701B-F65F-4AE5-B7E4-9C6F1AE169D9
    6/29/13 2:38:55.000 PM kernel[0]: Waiting for DSMOS...
    6/29/13 2:38:56.371 PM hidd[53]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
    6/29/13 2:38:57.000 PM kernel[0]: NVEthernet: Ethernet address 00:25:4b:d7:3c:90
    6/29/13 2:38:57.000 PM kernel[0]: AirPort_Brcm4331: Ethernet address 00:25:00:4b:7a:e4
    6/29/13 2:38:57.000 PM kernel[0]: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    6/29/13 2:38:57.000 PM kernel[0]: IO80211Interface::efiNVRAMPublished(): 
    6/29/13 2:38:58.000 PM kernel[0]: macx_swapon SUCCESS
    6/29/13 2:38:59.245 PM kdc[51]: label: default
    6/29/13 2:38:59.245 PM kdc[51]:           dbname: od:/Local/Default
    6/29/13 2:38:59.245 PM kdc[51]:           mkey_file: /var/db/krb5kdc/m-key
    6/29/13 2:38:59.245 PM kdc[51]:           acl_file: /var/db/krb5kdc/kadmind.acl
    6/29/13 2:38:59.398 PM mDNSResponder[45]: mDNSResponder mDNSResponder-379.38.1 (Apr 25 2013 19:19:56) starting OSXVers 12
    6/29/13 2:38:59.432 PM hidd[53]: void __IOHIDLoadBundles(): Loaded 0 HID plugins
    6/29/13 2:38:59.552 PM appleeventsd[59]: main: Starting up
    6/29/13 2:38:59.555 PM airportd[72]: _processDLILEvent: en1 attached (down)
    6/29/13 2:38:59.000 PM kernel[0]: createVirtIf(): ifRole = 1
    6/29/13 2:38:59.000 PM kernel[0]: in func createVirtualInterface ifRole = 1
    6/29/13 2:38:59.000 PM kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1 this 0xffffff8017e14c00
    6/29/13 2:38:59.000 PM kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
    6/29/13 2:38:59.000 PM kernel[0]: Created virtif 0xffffff8017e14c00 p2p0
    6/29/13 2:38:59.592 PM coreservicesd[68]: FindBestLSSession(), no match for inSessionID 0xfffffffffffffffc auditTokenInfo( uid=0 euid=0 auSessionID=100000 create=false
    6/29/13 2:38:59.593 PM com.apple.usbmuxd[30]: usbmuxd-296.4 on Dec 21 2012 at 16:11:14, running 64 bit
    6/29/13 2:39:00.000 PM kernel[0]: NVDAStartup: Official
    6/29/13 2:39:00.000 PM kernel[0]: NVDANV50HAL loaded and registered
    6/29/13 2:39:00.000 PM kernel[0]: [IOBluetoothHCIController][start] -- completed
    6/29/13 2:39:00.000 PM kernel[0]: IOBluetoothUSBDFU::probe
    6/29/13 2:39:00.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8213 FirmwareVersion - 0x0201
    6/29/13 2:39:00.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
    6/29/13 2:39:00.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
    6/29/13 2:39:00.000 PM kernel[0]: Previous Shutdown Cause: 3
    6/29/13 2:39:00.000 PM kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
    6/29/13 2:39:00.244 PM blued[62]: Read the UHE Info
    6/29/13 2:39:00.245 PM blued[62]: Read version 2 info.  Number of devices:1
    6/29/13 2:39:00.245 PM blued[62]: Class of device:     0x2580
    6/29/13 2:39:00.245 PM blued[62]: Device name: 'Apple Wireless Mouse' length:21
    6/29/13 2:39:00.245 PM blued[62]: Finished reading the HID data
    6/29/13 2:39:00.245 PM blued[62]: Found a device with PID:0x030d VID:0x05ac
    6/29/13 2:39:00.630 PM configd[18]: setting hostname to "Calliope.local"
    6/29/13 2:39:00.000 PM kernel[0]: 00000000  00000020  NVEthernet::setLinkStatus - not Active
    6/29/13 2:39:00.000 PM kernel[0]: DSMOS has arrived
    6/29/13 2:39:00.000 PM kernel[0]: AirPort: Link Down on en1. Reason 1 (Unspecified).
    6/29/13 2:39:00.000 PM kernel[0]: en1::IO80211Interface::postMessage bssid changed
    6/29/13 2:39:00.634 PM configd[18]: network changed.
    6/29/13 2:39:02.054 PM com.apple.SecurityServer[16]: Session 100000 created
    6/29/13 2:39:03.517 PM mds[44]: (Normal) FMW: FMW 0 0
    6/29/13 2:39:03.531 PM WindowServer[80]: Server is starting up
    6/29/13 2:39:04.611 PM mds[44]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    6/29/13 2:39:04.612 PM mds[44]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    6/29/13 2:39:04.690 PM mds[44]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    6/29/13 2:39:04.000 PM kernel[0]: nspace-handler-set-snapshot-time: 1372531146
    6/29/13 2:39:05.382 PM WindowServer[80]: Session 256 retained (2 references)
    6/29/13 2:39:05.382 PM WindowServer[80]: Session 256 released (1 references)
    6/29/13 2:39:05.410 PM WindowServer[80]: Session 256 retained (2 references)
    6/29/13 2:39:05.411 PM WindowServer[80]: init_page_flip: page flip mode is on
    6/29/13 2:39:05.894 PM WindowServer[80]: mux_initialize: Couldn't find any matches
    6/29/13 2:39:05.922 PM WindowServer[80]: GLCompositor enabled for tile size [256 x 256]
    6/29/13 2:39:05.922 PM WindowServer[80]: CGXGLInitMipMap: mip map mode is on
    6/29/13 2:39:05.965 PM WindowServer[80]: WSMachineUsesNewStyleMirroring: false
    6/29/13 2:39:05.966 PM WindowServer[80]: Display 0x04272780: GL mask 0x1; bounds (0, 0)[1280 x 800], 27 modes available
    Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9c9e, S/N 0, Unit 0, Rotation 0
    UUID 0x0000061000009c9e0000000004272780

  • Mac suddenly slow, overheating, spinning ball of death, hard to reboot.

    Problem description:
    Mac suddenly slowed down, especially when using Safari - spinning ball of death, pages won’t load, etc. Hard drive appeared to get “stuck” causing overheating and had trouble even shutting down with the button, and then wouldn’t reboot for about an hour.
    This is a Mid-2010 Mac Mini with 2.4 GHz Intel Core 2 Duo, 8 GB 1067 MHz DDR3
    Running OSX 10.9.5
    Safari is 7.1.4
    We updated to Mavericks but not Yosemite.
    EtreCheck version: 2.1.8 (121)
    Report generated March 18, 2015 at 7:31:56 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac mini (Mid 2010) (Technical Specifications)
        Mac mini - model: Macmini4,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            VX2703 SERIES 1920 x 1080 @ 60 Hz
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 17:22:59
    Disk Information: ℹ️
        Hitachi HTS725050A9A364 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (466.46 GB free) - 53 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
        HP HP Officejet Pro X551dw Printer
        Logitech USB Receiver
        Logitech USB Receiver
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN  (missing value)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
        NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    Safari Extensions: ℹ️
        AdBlock
        ClickToFlash
        Ixquick HTTPS
        ClickToPlugin
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            13%    mds
             9%    WindowServer
             2%    mdworker
             0%    fontd
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        232 MB    Safari
        137 MB    Coda
        129 MB    Art Text 2
        120 MB    softwareupdated
        120 MB    mds_stores
    Virtual Memory Information: ℹ️
        2.51 GB    Free RAM
        2.78 GB    Active RAM
        2.24 GB    Inactive RAM
        798 MB    Wired RAM
        720 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 17, 2015, 02:08:11 PM    Self test - passed
        Mar 17, 2015, 12:33:46 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-123346_[redacted].crash
        Mar 17, 2015, 12:33:23 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-123323_[redacted].crash
        Mar 17, 2015, 12:14:25 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-121425_[redacted].crash
        Mar 17, 2015, 12:14:08 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121408_[redacted].crash
        Mar 17, 2015, 12:13:52 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121352_[redacted].crash
        Mar 17, 2015, 12:13:36 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121336_[redacted].crash
        Mar 17, 2015, 12:13:04 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121304_[redacted].crash
        Mar 17, 2015, 12:12:40 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121240_[redacted].crash
        Mar 17, 2015, 12:12:23 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121223_[redacted].crash
        Mar 17, 2015, 12:12:07 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121207_[redacted].crash
        Mar 17, 2015, 12:11:51 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121151_[redacted].crash
        Mar 17, 2015, 12:11:48 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-121148_[redacted].crash
        Mar 17, 2015, 12:11:20 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121120_[redacted].crash
        Mar 17, 2015, 12:11:04 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121104_[redacted].crash
        Mar 17, 2015, 12:10:48 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121048_[redacted].crash
        Mar 17, 2015, 12:10:32 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121032_[redacted].crash
        Mar 17, 2015, 12:10:17 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-121017_[redacted].crash
        Mar 17, 2015, 12:10:16 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121016_[redacted].crash
        Mar 17, 2015, 12:09:45 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120945_[redacted].crash
        Mar 17, 2015, 12:09:30 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120930_[redacted].crash
        Mar 17, 2015, 12:09:14 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120914_[redacted].crash
        Mar 17, 2015, 12:08:58 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120858_[redacted].crash
        Mar 17, 2015, 12:08:42 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120842_[redacted].crash
        Mar 17, 2015, 12:08:42 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-120842_[redacted].crash
        Mar 17, 2015, 12:08:41 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-120841_[redacted].crash
        Mar 17, 2015, 12:08:10 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120810_[redacted].crash
        Mar 17, 2015, 12:07:54 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120754_[redacted].crash

    Seems to have worked.
    We hooked up the external HD, turned on Time Machine, and everything backed up.
    Then we ran Disk Utility. The disk repair required the reboot thing and took two tries. Then repaired permissions. Also updated Flash.
    Seems to be running okay now, but we have ordered a new SSD (as well as a new iMac 5k ). We use multiple computers so hoping we can get a couple more years of use out of this old computer as it ran fast and fine until this problem.
    Thank you so much for your help! We really appreciate it.

  • New macbook pro has a lot of spinning ball

    Hello everyone.
    I am completely new in the Mac world and I dreamed for my Macbook pro for years so I hope you will understan my frustration.
    At the end of July I purchased a mid 2012 15 inch non-retina mbp - 2,6gb, 4mb ram, 500 gb hd.
    Ever since I got it I experienced the spinning ball quite often. But because of my wish for perfection tried not to pay any attention to that.
    Then 2 months later suddenly the SD card reader stopped working. So I brought it back to the shop and also complained about the spinning ball. They changed the logical board and told me everything will be fine now. Should not see any spinnig ball anymore.
    I gave it a try for the weekend to do some projects where I had to use programs such as Adobe Ilustrator and Photoshop as well as Word, however the spinning ball was still there. Quite often it actually appears just by opening Safari or  Itunes, so not only heavier programs. sometimes just when waning to paste something or opening the Finder.
    Brought it back to the shop again saying that it seems slower than my old ASUS that had no more than 4gb of RAM. Besides, this one is a new computer and it is empty, so how can it be so slow already now?
    A week later I got it back saying it was a defective Hard drive cable that might have caused it. Changed, spinning wheel should be no longer there.
    Gave it another try - spinnig wheel still there!
    So now I am wondering - is that normal?
    boyfriend says - is it normal, friends say - no, I never see it (still working on Adobe programs as well as having 4gb of ram and 2,4mhz)
    My guess is that it might be the RAM? but then again - common, it is a new compter and I have only 50gb of information inside. how can it suffer already? Besidesthat, often the spinning ball appears on random situations in random programs. when I spend my day with the computer I see it like 5-10 times a day.
    sometimes when I check the Memory activity the Wired memory goes up to 1,70gb out of my 4gb of RAM. Is that the issue? Once I restart the computer, it goes down again. But this is annyoing, right?
    Please share your exprience and opinions,
    Best regards,
    Sarmite

    Call Apple Customer Relations - 1-800-767-2275.  Ask politely & firmly that you want to be transferred to Customer Relations.  Tell them exactly what you stated in your post.
    GOOD LUCK!

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