Contacts Disappear when moved between Groups

Question

I work within Outlook 2007 on my PC. When I move my icloud contacts from one group to another, those contacts disappear totally. They are no longer even in the "Master" contact list. Are they gone forever or is there a way to retrieve them? And is there a way to prevent it from happening again?

Answer 1

I had the same issue as you did -- for a few weeks now I've been suffering through agonizingly slow Contacts performance.
The way I resolved it was:
1) Quit Contacts
2) Go to system preferences and go into iCloud, then uncheck contacts -- choosing to delete from mac.
3) Go into system preferences and to Internet Accounts and again uncheck contacts under any of the accounts it's enabled on (gmail, yahoo, etc).
4) Go to your user's library folder (easiest way is to open a finder window, hold down the option key on the keyboard and from the Go menu, select Library).
5) Delete anything referring to Address book or com.apple.address book....   -- check these folders in particular:
     - Address Book
     - Application Support
     - Caches
     - Preferences
6) Restart your computer
7) Go back into System preferences and enable contacts from wherever you want (iCloud, etc.)
8) If it's not quite enabling (appears to enable, but checkbox doesn't show), then do one more restart of the computer.
9) Now open Contacts and allow it to sync