Contacts disappeared and can't back up

Half of my contacts has been disappeared from my iPhone 6 and iPhone 5 as it has the same Apple account. I Can't back up any data as it disappearing again, and can't save any new numbers. Help me to solve this issue. Tried to back up from iCloud and from iTunes as well

Mountain Lion.. it has the networking ability of tin cans and wet string.
Restart the whole network in correct order..
Modem.. router/TC.. clients 2min gap.
Did that fix it??
If not please post back and we will suggest some more.

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