Contacts Disappeared on GE 31591GE1 Phone

Hi,
We have been using GE 31591GE1 phone successfully for almost 10 months. Suddenly, couple of days ago, all contacts disappeared from the phone unit. Phone is still capable to make and receive calls, but list of contacts is empty and fails to synchronize with our Skype account. Phone have all latest updates, was not powered out or disconnected from internet or altered in any other way.
We have about 50 contacts in our list and about 5-6 in blocked list, total is less than 60 contacts. All contacts are visible and synchronized in Skype installed on Windows and Android systems, but completely missing on the phone unit. It looks like phone is trying to retrieve contacts from Skype, but fails somewhere during connection with Skype database (no error message, just an empty contact list).
We have followed recommended on the forum instructions to reboot the unit, re-login, wait for an hour etc - nothing helps. Still an empty list of contacts.
Seems to me like software/database glitch. Several similar complaints on this forum for last week - might be a general issue.
Please investigate or post a fix.
THANKS

Hi, strizh1245, and welcome to the Community!
Thank you for your letter; I will see to it that the vendor is notified.
Best regards,
Elaine
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