Contacts do not sync up to iCloud with Exchange email on phone

Contacts do not sync up to iCloud with Exchange email on phone.

Contacts Troubleshooting
Contacts - Troubleshooting iCloud Contacts

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  • My icloud account does not sync with my iphone 4s. My contacts do not show up on icloud and I do have "contacts" turned on to backup

    My icloud account does not sync with my iphone 4S. My contacts do not turn up on icloud and I do have "contacts" turned on in my phone.

    Unchecking them won't help, it will only hide them from view.  The issue you're running into is that iCloud doesn't sync contacts from non-iCloud accounts like your exchange and Yahoo accounts.  In order to sync these with iCloud, you would need to copy them to the iCloud account and then disable contact syncing with these other accounts.  (If you didn't disable contacts syncing with these accounts, you would see duplicates of these contacts on your phone -- one from the external account, and one from iCloud.)  If you want to do this, do the following:
    Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted (any iCloud contacts will still be in iCloud).
    Download the app My Contacts Backup.  (If you have more than 500 contacts to transfer from your other accounts you will need the “Pro” version.)  Use the app to back up the remaining contacts on your phone (from the other accounts) as a vCard attachment to an email that you send to yourself.  Confirm that you have received the email before proceeding to step 3.
    Go to Settings>iCloud and turn Contacts back to On.
    Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section), and confirm that this is set to iCloud.
    Go to Settings>Mail,Contacts,Calendars…tap your Yahoo and your exchange account and turn off contacts syncing with these accounts.  This will remove the contacts from these accounts from your phone.
    Open the My Contacts Backup email and tap the attachment to import the contacts from these accounts back to your phone, and to iCloud.  All your contacts should now be in iCloud and be visible on icloud.com.

  • Contacts are not syncing with Outlook

    ICloud Contacts are not syncing with Outlook.  Any suggestions?  Thx.

    aeam wrote:
    Thanks, that sounds fun
    I sympathize

  • Contacts Do not sync to iCloud

    I add a lot of contacts to my phone throughout the month. 
    For some reason.  The contacts do not sync to icloud consistently. 
    I have an iphone 4S, and am running Mavericks on my imac with the latest update 10.9.1.
    I have talked to 3 Apple support techs.
    I have restored phone, turned icloud on and off of all devices, all groups are checked in contacts, my mail, contacts and calendars are set as icloud as default on all devices.
    Getting my contacts into icloud after I enter them onto my phone is not working..........

    Have you checked to see if they are visible if you go to iCloud.com? That would probably isolate the problem to either the iPhone or the computer.
    Calendar and Contacts Syncing – Advanced Troubleshooting
    Contacts Troubleshooting

  • HT204150 since moving from mobileme to icloud my calendar and contacts do not sync from my iphone: what should I do

    my calendars and contacts do not sync since moving from mobile me to icloud. what should i do

    michelefromvancouver wrote:
    After that if I go to my calendar on my macair to try and sync to my Imac, by clicking the sync button on the top bar (like I used to with mobile me) I get a drop down menu that says
    1.Time Machine not configured (in shading)
    2. Browse other backup discs (in bold)
    3.Open Time Machine preferences (in bold)
    That's where you're going wrong. Firstly the syncing method that MobileMe used, which places the icon in the menu bar, is quite different from the iCloud method and is irrelevant. Secondly, you're confusing the Time Machine icon with it.
    On this Mac you need to set up in System Preferences>iCloud in the same way, then the syncing is automatic. In iCal on both machines you should see in the Calendar list your calendars listed unrer 'iCloud', and your calendars should be visible at http://icloud.com (and choose Calendar in the welcome screen).
    If they aren't visible online, go to http://me.com/calendar - you should not be able to see them there. If you can, you haven't migrated.

  • IPhone Contacts & Calendars not syncing with mobileme

    Apologies if there is a solution to this posted already, I can't find it despite extensive searching!
    My iPhone Calendars & Contacts do not sync with MobileMe. I can't find a way of exporting or saving the data on the iPhone and importing it into my desktop iCal & Contacts apps.
    I have looked at all troubleshooting help I can find, and all is suggested is deleting/ resetting the phone & syncing from MobileMe. However, if I do this I will lose lots of contacts & calendar entries.
    The data will NOT sync from my phone despite following all available instructions. My desktop apps are all set to sync with MobileMe & this works fine, it's just the iPhone data will not transfer to MobileMe.
    Please help!!

    Since you are syncing your iPhone with your Mac, it should be syncing your contacts and calendars with your Mac as well (and your bookmarks if you have it set up to sync). You should have Mobile Me setup on your Mac to at least sync your Calendars and Contacts, which should be updating your Mobile Me account. If you want to check to make sure that all of your contacts that are on your iPhone are on your Mac, simply open up the Contacts App. Once you check this, add your Mobile Me account to your iPhone and let it sync your contacts and calendars, it will delete all the contacts and calendars that are currently on your iPhone, but the same data is on your Mac anyways. Once Mobile Me syncs with your iPhone you won't have to worry about it anymore.
    If you are having problems where you already setup your Mobile Me account on your iPhone and it's not syncing properly, deleted it, restart your iPhone, then add it again.
    Does this help?

  • ICloud contacts do not sync under ML

    I have 697 contacts in 11 groups stored in iCloud and all appear on my iPhone and iPad. They were also visible in the contacts app on my MacBook Air so far. After the installation of ML yesterday, there are only 490 contacts and no groups and changes made on the MacBook do not sync to iClound.
    Any ideas? Thanks, Tom

    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • My iCloud is set up and seems to work. However, a newly added contact does not sync from the Macbook to the iphone and iPad. What am I doing wrong?

    My iCloud is set up and seems to work. However, a newly added contact does not sync from the Macbook to the iphone and iPad. What am I doing wrong? Thanks, txstan

    Apparantly it is, On My Mac contacts don't appear in iCloud, anywhere.
    Put all your contacts on all of your devices in iCloud (assuming that's where you want them to be)
    Go to www.icloud.com, login and see what you actually have in the account.

  • Latest changes in Microsoft Outlook Calendar and Contacts have not synced with my ipod touch 4th generation

    Latest changes in Microsoft Outlook Calendar and Contacts have not synced with my ipod touch 4th generation

    I solved it myself!
    Found that in "info" on the ipod sync page, "Sync Contacts....", "Sync Calendars..." and "Sync mail accounts...." had become unticked

  • Updated contacts do not sync from Mac to iCloud

    Updating or adding contacts in my Mac addressbook are not synced to the cloud. But if I make changes in my contacts on my iPhone or iPad, sync works perfectly and updates are reflected in my Mac addressbook. I'm running Lions on a MBP.
    Any hints much appreciated.
    THX
    Daniel

    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • When I sync my iPhone 4s with my itunes, the notes/fields in contacts do not sync.  Any ideas?

    When I sync my iPhone 4s with my itunes, the notes/fields in contacts do not sync.  Any ideas?

    In iTunes I go to iPhone --> Info --> Synch Contacts --> All contacts

  • My Outlook calendar won't sync with my ipod touch and vice versa.  Wherever I input the info is where it stays. Contacts and notes sync but not calendar.

    My iPod Calendar won't sync with my Outlook Calendar and vice versa.  Wherever I input the information is where it stays.  My contacts and notes sync just fine.  Please help.  Very frustrated.  It used to work just fine.  I just upgraded to iTunes 10.2 version.

    I have the same problem since I updated to iTunes 10.2 Sue (I think). For me this was somewhere in January.
    I wasn't sure iTunes was the issue, until I read your post. I tested syncing a note, and that works fine.
    My 2nd generation Ipod Touch runs on IOS 4.2.1. It won't upgrade to 4.3.
    Possibly the synchonisation between iTunes 10.2 and IOS 4.2.1 doesn't work correctly.
    Has somebody else solved this isue? I use both calendars (on iPod Touch and on PC) for work and private matters.
    Otherwise I have to uninstall iTunes 10.2 and downgrade to 10.2.

  • Contacts are not syncing from Mac to iPhone

    iCloud Contacts are not syncing if created on my macbook. But if created on iOS they sync.  Have no clue on this one.

    It took me awhile to figure out what is actually happening here, even though it seems obvious now. Unfortunately I can find no way to do what I need.
    On MacBook Pro Contacts, over on left page, at top left it says "All Contacts", under that "On my Mac", under that ""iCloud". I have figured out that "On My Mac" contacts are separate from "iCloud" contacts (seems obvious). The contacts in "iCould" are the only ones which sync with your iOS devices.
    Unfortunately, when I add contacts through Mail (my usual procedure), they are only added to the "On My Mac" set. I can find no way to have them automatically add to the "iCloud" set of contacts instead of the "On My Mac" set. I cannot figure out how to get these contacts in the "On My Mac" set to sync to iCloud without some very fancy and complicated exporting, deleting, importing ALL contacts, and it is a lot easier just to type the contact info into a new card in the "iCloud" contact set.
    Does anyone know of some setting to allow me to use iCloud exclusivly? That's why I want iCloud and Mac, to work together.

  • From pages on a mbp running 10.9.1, pages 5.0.1 does not sync automatically to iCloud after a doc is created and saved. I have rebooted and reset all devices.

    From pages on a mbp running 10.9.1, pages 5.0.1 does not sync automatically to iCloud after a doc is created and saved. I have rebooted and reset all devices.

    Welcome to the Apple Community.
    What exactly do you mean by 'it doesn't save'.
    Does this mean it doesn't save at all, doesn't save to the iCloud folder or doesn't sync with other the devices or iCloud.com.

  • My contacts are not updating from the iCloud. How can I actively go and retrieve them?

    My contacts are not updating from the iCloud even with "push" on. How can i actively go and retrieve them?

    Hello there, Lk354.
    The following Knowledge Base article offers up some great recommendations for troubleshooting issues with using iCloud Contacts:
    Get help using iCloud Contacts
    http://support.apple.com/kb/TS3998
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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