Contacts lost in first attemp to backup iphone 4 with icloud

Hello everybody.
Sorry if my english is not very good. I will try to do my best.
The matter is that I have lost almost all my contacts when trying to make the first backup with icloud. The only contacts I have got are aparently the ones stored in the SIM, from letter A to D... But the others? Any way, where can I find the others if the first backup was not finished because of problems of the device I do not understand?
I would like to know if I can recover any of those contacts that dissapear aparently without doing nothing, how to fix it. Maybe I have lost the contacts forever...
Thank you community.

Nope. I have a phone only service.
I am currently trying a force reset. I found out, using "The Google", that I can do that by releasing the top button while doing a force restart and keeping the home button down. I have been able to reset the phone and am doing a restore now. Mind you, it won't help if that **** iCloud window pops up again....

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