Contacts, messages, history were lost after using device switch from BB 9320 to BB Classic

Hi! I recently bought a BB Classic and used to use a BB 9320, I used the device switch app to back up all these infos. turns out, most of my contacts starting august 2013 up to now were lost. Please help how I can restore my contacts. Thanks in advance 

About how many contacts are you missing?
Messages are not synced from the old device, but rather from your email server. You should be able to set your message sync time frame by opening your Hub > Settings > Accounts > select your email and edit. If not, delete that account and add it back again and you'll find the "sync timeframe" in the advanced settings.
Call logs. Only the last 30 days of call logs are kept.
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