Contacts missing after update to software version 10.3.1.1565

Only contacts stored on SIM are available after updating. Any help is very much appreciated.

See http://supportforums.blackberry.com/t5/BlackBerry-​10-OS-Device-Software/Two-major-issues-Blue-LED-bo​... and scroll through to near end and post from Nick. Then see the KB article he links.
Good luck.
- Ira

Similar Messages

  • IPod freezes after updating to software version 1.2!!!

    iPod freezes after updating to software version 1.2!!! After installing version 1.2 the "do not disconnect" screen took forever to disappear, so i just removed the cables and it still remained
    like that, i restarted it manually, but now it's getting stuck when the apple logo appears...i reset it and when i finnally turns on, and i'm at the language tab, it freezes. can anyone help.!?

    Apple just released firmware 1.2.1 for the ipod, you should try restoring your iPod again with that.

  • HT1414 i lost my all contact no. after update the software, where can i restore it?

    i had lost all my contact info after update the software.
    how can i retrieve it?

    You should have been syncing your contacts with your computer all along.  They should be in your computer in whatever program you have chosen to sync.

  • No keypad sound after update the software into 10.3.1.1565

    Hi guys..please help me. I'm using Z10, after update the software into 10.3.1.1565, there is no sound of the keypad, eventhough i have made the volume of the keypad sound to the maximum.
    Is anyone has any idea or suggestion about it? Thank you.

    Lots of users are complaining about issues with Contacts from OS 10.3.1 udpdate (Q10 v5).
    I've tried everything under the sun (reinstalled OS multiple times, completely wiped my device, etc) and the problems still persist.
    I've noticed that if I repeatedly disable and re-enable Contact syncing via Settings (and then waiting an hour or two), the Contacts will eventually appear after about 5-10 attempts, and my text messages and phone calls will show names again.
    BUT, as soon as my Q10 soft resets for any reason (if battery dies, for example), all of my main Contacts completely disappear. Then I have to repeat the steps above every time.
    There are a few other things I've noticed:
    1) If I click "Edit Contact Folder Settings" button in Account Settings, it shows Contacts, LinkedIn AND "LinkedIn 2". I don't even have LinkedIn installed!
    2) If I turn OFF the toggle switch to "Sync All Contact Folders" then click save, it doesn't actually save my settings (usually if something saves successfully, the devices seems to think for a few seconds, which doesn't happen). As soon as I go back to manually edit the Contact folders, the settings are reverted back to All Contacts.
    So frustrating..

  • My iPhone 5 hanged after updating new software version

    My iPhone 5 hanged after updating new software version

    paulette3163 wrote:
    When I plug my phone into my laptop and open itunes,
    Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
    iTunes free download from www.itunes.com/download

  • Problems With iPhone after updating to Software Version 1.0.1

    I recently installed software version 1.0.1 and my iphone has had problems ever since. problems i have noticed is that when you press the lock button it takes about 2 seconds to respond, the same goes for when i try to unlock the phone. I have also noticed that when im making a call the screen freezes. I have tried restarting it through itunes and it still gives me problems...

    I would recommend doing a reset of the iPhone, and perhaps a restore. If it continues to do that, call Apple for support.
    To do a reset:
    http://docs.info.apple.com/article.html?artnum=305740
    To do a restore:
    http://docs.info.apple.com/article.html?artnum=305744
    To call Apple for support:
    1-888-MY-IPHONE

  • HT4623 i could not able to activate with any sim after updating the software version 5.1 in 3gs, what should i do....

    could any one please tell me the solution..
    even i did not understand, why Apple Support remain silent...

    hi your phone is not factory unlocked , you should have think about before updating ... may be you didnt know about the situation , any way you can make it ..you have to take to local place where iphone unlocking ...that suggestion only i can do ...

  • I have the IPhone 4 , after updating the software to version 5.0 , i can't edit my contacts, is it only from my device or the updated software should be adjusted?

    I have the IPhone 4 , after updating the software to version 5.0 , i can't edit my contacts anymore(the button edit doesn't exist anymore), is it only from my device or the updated software should be adjusted?

    That's exactly right.  And since you have a MacBook Air (as I do), that means the synching should occur just fine (if you've set it up right in iTunes).  In other words, once you actually do the update, the iTunes on your MacBook Air will re-sync your photos back to your iPhone.
    Basically, the process is that your iPhone gets backed up, wiped clean, then the new iOS version gets installed, then the backup gets restored.  That will restore everything in the article above, which does not include your photos.  But the sync process that happens after the iOS installation would restore your photos from iPhoto given you've set it up that way in iTunes.
    When you have your iPhone plugged into iTunes, while looking at the iPhone's summary page, click "Photos" on the right side of iTunes to see how you have your sync set up.
    Regardless, it sounds like you'll be fine!  Your photos will wind up in iPhoto once you place them there.  They will be safe there.

  • I am using iphone 3gs and have accidentally clicked "update" to software version 5. However, after I failed and all my data was lost. I manage to restore back to my previous situation. But all my apps has been gone. How can I get back all my aps?

    I am using iphone 3gs and have accidentally clicked "update" to software version 5. However, after I failed and all my data was lost. I manage to restore back to my previous situation. But all my apps has been gone. How can I get back all my aps? I know I can get it by itunes but there are a few problems as below:
    1. I have jailed break my iphone and I never purchased any apps from itunes
    2. I have some important infomation saved in one of the apps called "awesome notes". How can I get it back? Is it store inside my computer? if so, how can i restore?
    3. I am using window 7
    I sincerely hope you guys can help me.
    Regards,
    Stephen Hong

    alrite. I have made my mistake. I should not jail break my iphone. So if I purchase my apps again from itunes is that mean mean my data will be back?
    I hope you guys can giv me some support here since I am Apple genuine buyer. I could be wrong last time and now I turn over a new leaf and learn a lesson.
    Please noted that I can always create new account to ask for the same questions without mention about "jailbreak" if I want to but obviously I won't do that. Please provide me your support! Thank you!

  • After updating itunes software, i was charging my ipod nano (older version) and now it says it is disrupted and won't come on

    After updating itunes software, i was charging my ipod nano (older version) and now it says it is disrupted and won't come on

    Hi, Jennifer. 
    First, try resetting the device.  The first article will walk you through this process.  I am unsure which iPod nano you have so I will include the basic article.  From there, select your version for troubleshooting steps. 
    How to reset iPod
    http://support.apple.com/kb/HT1320
    iPod Troubleshooting Assistants
    http://www.apple.com/support/ipod/five_rs/
    Hope that helps,
    Jason H. 

  • HT201210 error 3014, can't restore iPhone after updated the new version of itune

    after updated the new version of itunes, my iphone can't back up and restore.
    Why everytime update the new version of itunes have problem????

    See Network connection or download errors
    Error 1479: This error occurs when trying to contact Apple for an update or restore. Quit iTunes, disconnect from USB, restart the iOS device, reconnect the device to the computer, then launch iTunes and attempt to update or restore again.
    Error 1639: See this article for resolution.
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good networ

  • I am unable to update my software version on my iPod touch. It gets to the very end and tells me that my session timed out. What should I do?

    Every time I try and update my software version for my iPod touch from version 4.2.1 to version 4.3.5 I get within .5 MB (409.5 of 409.6MB) to the end and an error pops up telling me that my network connection has timed out so that the update could not be completed. I start the nursing program next week and need to download books onto my iPod, but it will not let me download the updated versions until my software is updated. I have tried restoring my iPod but when I restore it it says I have to download new software at the same time, therefore I can't even restore it. I just tried resetting my iPod and erasing all data as well as uninstalling iTunes and downloading it again and it still wont work. What do I do? I need to update it so it is ready for school in a week. Any advice? I have tried calling but as I understand I would have to pay for anyone to help me and I really don't want to do that until I have to.

    Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

  • After updating the software on my ipod touch to OS 6 it no longer works in my car

    After updating the software on my ipod touch to OS 6.1.4 it no longer works in my car.

    Try:
    - Reset the car system
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem,then the iOS update broke compatibility. That happens sometimes.

  • After updating ipad2 to version 7.0.4 sound quality of music and other files have deteriorated. What to do?, After updating ipad2 to version 7.0.4 sound quality of music and other files have deteriorated. What to do?

    After updating iPad2 to version 7.1.04 sound output of the device have deteriorated. Any solution

    I don't understand why ITunes doesn't have an update version available instead of a total download. Also, do I need to get rid of version 4 when I am done downloading? Because if I don't like this version, I want to uninstall it but keep the original version.
    In order to update it has to remove the old version so it can properly install all the new files that are apart of the new version. THis is why you download the whole program and this is why you don't have to worry about "Gettin rid" of itunes 4 because it will remove it for you.
    From there, I have to do a total install, which, according to my file download, takes approx. 9 hours,what happens if I accidently get disconnected again?
    You need to get you a "Download manager" if your on dail up and install it. With these programs it will save any "Incomplete" downloads should you get disconnected AND most will auto reconnect too to finish the download. Just make sure you SAVE the download.
    Isn't there any other way to put music in this ipod?
    Yes and no, you need the new iTUnes 7 if you plan on using itunes to manage your ipod. THe new iTUnes 7 has the ipod software needed for your ipod, since the ipod is new all other older itunes will not have it.
    There are other programs you can use with the ipod, but its highly recommended to use itunes with it

  • HT5012 Why can't I log onto my online banking after updating my software

    Why can't I log into my online banking after updating my software on iphone5 and ipad

    In this case you would have to add this account in "Settings > Mail, Contacts, Calendars > iCloud" for email, calendars, contacts, reminders etc. After you have finished checking emails, etc. you can delete your account in the same way.

Maybe you are looking for

  • How do I stop iTunes from breaking out all the songs in one album into multiple albums?

    How do I stop iTunes from breaking out all the songs in one album into multiple albums when the artist has many collaborators on the different songs, for example Timbaland?  I want to just listen to the full album with all the songs, instead of havin

  • Printing ZPL code directly to a printer

    In my abap program a have a string that contains ZPL code.  I'd like to send that ZPL code directly to the user's local printer.  Is there a way to do this in ABAP?  I looked at FM PRINT_TEXT but I'm not sure if that is the best way to do it. If I we

  • Video Capture Card for New AluBook

    As I am sure you guys all know the new 'books don't have firewire. This eliminates a lot of good options for a video converter. What is my best usb option? I know the elgato eye tv converter is nice but it's expensive. I would buy it but knowing that

  • Internet suddenly extremely slow on windows 7 partition.

    Hello all, Here is my situation: I am connected to the internet via ethernet, Im on a current generation iMac, and Im running windows 7 through bootcamp. About an hour ago, I logged in on my windows partition to find that my internet connection was r

  • Smu 236 incorrect output

    Hi  I am using a Kiethly 236 SMU to measure IVs this normally works fine, but appears to have an intermittent fault. Sometimes when performing a series of measurements the first outputted current file is correct, however all subsequent files give the