Contacts not showing up on incoming calls although it is stored on my iPhone 5

contacts not showing up on incoming calls although it is stored on my iPhone 5

There could be any one of three solutions... Try these:
1. Make sure you set your own country code at Phone Dialer Screen > Options > Smart dialing.
Set your country code in this format: "+xx" where xx = your country code. Some countries have two or three digit Country Codes. Do not place the '+' in your contact's entry.
* In the US, set this Country Code as "+1", and place your loca area code in the proper box (this normally the default setting in a new BB).
2. At the same location, change the National Number Length to the number of digits for your country (since some countries will have less than 10 as set as the default in the BB). Find out the total digits, minus the country code. Do not place the '+' in your contact's entry.
* For example, some countries have a total number to 8 (plus 3 for country code). You would enter "8".
3. You may have "Content Protection" set on your Address Book.
Look at Options > Security > General Settings. Scroll down to Content Protection > Include Address Book = NO.
On your device, it could be at Options > Password. 
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Contact names not showing up for incoming calls!

    Seems to be a reacuring problem for Blackberry. Ive done a search for this on here and there doesnt seem to be a solution for the other devices. Like the titel states, when I have an incoming call it shows just the phone number, not the persons contact name, which is saved in my devices contacts list. I have a brand new Blackberry Passport. Just wondering if there is any fix for this?? This is a big problem for me. Don't have many contacts numbers memorized as Im sure most people dont nowadays.

    Hi @svansoros 
    I've unable to reproduce this issue after testing so I was wondering if you don't mind doing a few tests for me followed by capturing logs so our teams can investigate? To do this you'll need access to two phone lines. 
    LineA = Your Passport
    LineB = Another phone line 
    On your Passport, create a new contact entry that contains LineB's phone number, e.g. 123-456-7890 and the contact name 'Test Test' 
    Using LineB, call your Passport and record what appears on your display, does it show the phone number or 'Test Test'? Record what time you called your Passport as well. 
    On your Passport, change the formatting of the phone number in the 'Test Test' contact to 1234567890 and call your passport again using Line B. Record the time you placed the call and what was displayed 'Test Test', or the phone number only. 
    After completing these steps, capture logs using the steps below and send them via email to the email address I'll send you via private message. Thanks for your patience and understanding! 
    How to capture logs
    Open the Help application.
    Swipe down from the top of the screen and tap Create Report.
    Tap the Snapshot tab
    Tap the Save Log Snapshot button.
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    The Log Snapshots are automatically saved and can be found on the device memory in the Logs folder under Device\Documents\
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    Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
    Follow me on Twitter or Google+ and subscribe to the Inside BlackBerry Help Blog

  • After upgrading to OS5 my i phone is not showing names of incoming callers in my contact directory, i can only see number of incoming caller. Is there any settings to put this right? what can you do?

    after upgrading to OS5 my i phone is not showing names of incoming callers in my contact directory, i can only see number of incoming caller. Is there any settings to put this right? what can you do?

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    Hi,
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    yashshankar wrote:
    Hi
    I recently  purschased an Online number but the caller id does not work for incoming calls.How do we resolve this problem?.
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    You didn't mention what country your Online Number is in.  Not all of Skype's Online Numbers are eligible for use as Caller ID when calling telephones or sending SMS messages.  If your number is from one of these countries (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), then it can be used this way.  Otherwise, you can use a mobile number from countries other than Japan or Mexico as Caller ID with Skype, after the number goes through a verification process where Skype sends SMS messages with codes to that number.
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    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Contacts not showing up

    Im having a problem with my iphone 4. My contacts are in my phone when i search for them and also show up in my recent calls and text messages. However, whenever i touch contacts to bring up the list none of them are there. Does anyone know how to fix this?

    Hello everyone!
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    Success!! If you have any questions, let me know.
    Source: Freelance Nerd Herd

  • Why are my contacts not showing up in my iMessage on my macbook pro?

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    I am replying to my post with the hopes that someone can please help me!
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  • I was sitting here and my phone randomly said incoming call from my friend that is an iphone user. I answered it and nothing was there. He texted me the screen shot on his phone that said I called him, but it showed on my phone as an incoming call. Why?

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    Heyc123 wrote:
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  • HT201342 Hi , I want ask you about imessage some time my account not availability and signal for calling some time no signal on my iPhone only search the signal , all pra

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  • I have an Iphone5s and use Verizon.  Frequently when I am on a call, it sounds like there is an incoming call which does not show up in either call waiting or missed calls.

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    Tweet us @vzwsupport

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    I am expriencing the same issue with my iPhone 4S, were you able to resolve the problem?

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