Contacts on PC do not sync with icloud/ipad/iphone

I have a PC (Windows 7) and Outlook 2010. My contacts do not update on my ipad/iphone/icloud.com when I make an entry or changes in Outlook, and they don't update in Outlook when I make changes or entries on my devices/icloud.  However the devices/icloud are syncing with one another.  I need the contacts on my PC to be part of the sync but it won't work.  And photos only randomly sync up to my PC.  What's the secret here?????  Thank you!!

This step is not clear:
"Open a secure website to see if you can access ports 80 and 443. Outlook requires access to port 443 to push and fetch updates to and from the iCloud Contacts servers."
The link takes me to an Apple page but which has nothing to do with ports.  And there is nothing to explain what it is I am looking for, how to look for it, and how to change it if needed.
Also, this step:
"Open the iCloud Control Panel and make sure that you're signed in to the same iCloud account that you're using on your other supported devices."
iCloud automatically set up a "[email protected]...." account for me so I see that one plus my original email used to open my Apple account.  And the apple products show my settings under both identities.
Make sure the iCloud Outlook Add-in is active within Outlook
This add-in is disabled because it doesn't allow Outlook to function properly.
Thanks!

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