Contacts related with more than one account

Hi guys,
I'm having the following issue on my CRM OD Service Request project.
The usual data flow for our attendants have to be: Identify the account, identify the contact who are calling on the account home page and then create the service request on the contact home page, so my service request is already filled with the account and contact information.
The problem is that when the contact is related with more than two accounts, the account that appears on my service request is the primary account of the contact.
For example, if Paul is related to the account A and B and he calls to talk about a problem related with the company B, the attendant opens the company B home page, then he opens Paul's contact home page and then create the SR and the SR comes with the info of company A (probably because company A is Paul's primary account) and not of the company B.
Do you know if have anyway to avoid this problem?
Thanks in advance
Rafael

Rafael, this is normal behavior for CRM On Demand. I would recommend that you submit a enhancement request to CRM On Demand customer care.

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