Contacts Sync and Turning Off Contacts

iPhone 5, latest iOS
iTunes and iPhone set for WiFi sync and both are logged into iCloud.
PROBLEM:  Changes to iPhone contacts never seem to sync.  When I attempt to turn off Contacts under iPhone, choosing to keep contacts on phone, I receive a message that it's "Turning Off Contacts ...".
This never goes away, and I have to for the Contacts app to quit.
Any ideas on how I can fix this issue?

Thanks for the quick reply.
So, followed your suggestions.  First thing I noticed was that after deleting data from iPhone, contacts were still on my iPhone.  Not sure how to delete contacts all at once, so that's another question.
Second, I logged back in to iCloud after deleting the iCloud account as you recommended.  After doing so, I turned Contacts back on ... and it started ... and asked to Merge which I did.  No joy.
I did back up from MacBook Air Contacts app first, but it appears I am confused about iCloud and On My Mac.
I now show no iCloud contacts even though I've now reimported the backup contacts into my laptop's Contacts.
Unless iCloud is way way behind in syncing at the moment, I have nothing in iClould contacts now.

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