Contacts with multiple mobile numbers

Hello all,
This is my first post here, so please be patient with me. I searched through previous threads, but did not find an sufficient answer to the problem I am having. To set the stage, I will give you what I am working with
g-mail account with close to 500 contacts
iPhone 5, latest version 6.1.3
MacBook Air, latest version 10.8.3
I have my g-mail account linked to my iPhone as an Exchange connection so that I can view the contacts. I have my computer contacts program connected with Google as well. The problem I am having is that most of these 500 contacts have multiple mobile phone numbers. I am able to create this contact easily in g-mail and can relabel the phone types to match what they are. Let's say for instance:
Name: John Smith
Home: 111-111-1111
Mobile: 222-222-2222
Mobile:333-333-3333
etc.
I have done quite a bit of testing and found that the computer contacts matches up perfectly with whatever I put in there, including multiple mobile numbers. My iPhone on the other hand, does not show the second Mobile number. It will recognize multiple home, work, and pager numbers, but not multiple mobiles (it only shows the first one on the list). Why would it allow multiple numbers of the other types and not mobile numbers?
Is there something I am doing incorrectly, or has Apple overlooked a simple, important function? The things I do not want to do are:
create custom phone labels for my contacts as in mobile1, mobile2 - there are too many and this is an inefficient solution.
change all of the cell numbers to be work numbers - same as above, and what if someone else is updating g-mail contacts and does not follow the rule?
unlink the Google tie I have on the computer - this seems to be the only one of the two that works, and I do not want to have to constantly remember to download an updated contact list. The list changes constantly, and I know I would eventually forget ( I am looking for a poka-yoke here).
Any ideas about solutions?
Thank you for the help

I have no prblem syncing multiple mobile numbers so I don't think it's a universal issue with iOS. The only difference I see is I am using CardDav instead of using the Exchange option. Have you tried it that way? You can urn off contacts in the Exchange account and add the CardDav account separately.

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Help with multiple contacts with multiple phone numbers

I'm fairly new to the iPhone so thanks in advance for any help with this issue.
I have contact list with records for a lot of people (300+), each with several phone numbers each, home, mobile & work, etc, .I can't seem to find a way to have the iPhone announce the name & number or name & type (home,mobile,work) of the caller from the contact list, my old cell phone could do that easily.
At the moment what I've been doing as a work around for a few (important) people is to create a custom ringtone for that caller & that phone number. Since it also seems there's no way to attach a different ringtones to each number in a single contact record I've had to create multiple contact records for each person, each with a different name/number combination such as "John Doe Work", "John Doe Home" or John Doe Mobile" then assign to it the custom ringtone I created for that name/number.
I need to this so that if I receive a call while I'm driving (or whatever) that I can't answer right then for some reason (often happens), the ringtone I created for that name & number helpfully lets me know who & where their calling from. It's very important to know where someone is calling from, if someone's calling from home then I know I've got some time, but if their calling from work then I need to get back to them quickly.
This is a real pain!, having to make multiple contacts & ringtones for a every person with multiple numbers is a extraordinary waste of time. My old cell phone could do this with no problem but there doesn't seem to be any way to do this with my new iphone. Am I missing something here? I am new to the iPhone so if there’s a solution to this that I’ve missed I'd very much appreciate the assistance.
Thanks in advance.
Al

https://discussions.apple.com/message/18271382#18271382

HT1688 2 ios6 contacts with 2 mobile numbers.

Have personal and business iPhone as does my better half. When we send an iMessage it just says the contact name no matter which mobile number you select so after a few messages you have no clue which you used. Can type the phone number but it will auto correct back to the contact name.
Any way to get the iPhone to show which number or append the mobile1, mobile2, work mobile or whatever identifier is shown on the contact details? Anything at all is better than two threads with same contact name. Ha.

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Contacts with multiple numbers under the same labe...

i
I have many contacts which have numbers saved under the same label.
For example a contact like this:
First name: A
Mobile: 11
Mobile: 22
Telephone: 33
Telephone: 44
When I open Ovi Suite / Contacts / Contacts in E51 and open the abovementioned contact "A" it shows:
A
Mobile: 11
Telephone: 44
Mobile (other): 22
As you see it deleted one of "Telephone" labeled numbers. It also happened when I used PC suite.
It is really annoying as if I save/sync the contact using Ovi, it causes loss of contacts data.
BTW there is no problem using Backup/Restore function of Ovi/PC suite, nor "Copy to memory card" function of the phone itself.
Ovi suit version : 2.1.1.1
Nokia E51 v300.34.56
Windows 7
PS:
tested another one with 6 different numbers under the same "Mobile" label
the result in Ovi is:
AA
Mobile: 11
Mobile (main): 33
Mobile (other): 22
the other 3 numbers were lost

atammin wrote:
Ah, you have an interesting setup here.
Could you answer a few clarifying questions regarding this.
> When I open Ovi Suite / Contacts / Contacts in E51 and open the abovementioned contact "A" it shows
* Did you perform a sync? Or did you just connect the phone and look at the contact card in the phone view?
I had performed sync before and realized that some contact data are missing in my phone, so I started investigating to see exactly which contacts are affected by creating some dummy contacts and editing them by clicking on my phones icon below the window of "Contacts" tab in ovi.
* Did you check the contact in your phone (using the phone's UI)? Were all the details there - or are you saying that Ovi Suite lost some of the details?
In fact both. Ovi fails to extract and show some numbers and thus fails to write them back to the phone correctly. The lost details are purged from the phone too.
Just to confirm I've understood the scenario correctly
1) you have contact card in phone with two mobile numbers (same label) and two telephone numbers (same label)
yep
2) you sync with Ovi suite
Either Sync or directly open and save contact.
3) the mobile numbers have been re-labled to Mobile and Mobile (other) but the numbers are preserved
They are re-labled only when viewed in Ovi, but written back to the phone with the same "Mobile" lable as created on the phone.
4) one of the Telephone numbers is completely lost from Ovi Suite and phone.
And this scenario happened with this setup:
- Ovi suite version : 2.1.1.1
- Nokia E51 v300.34.56
- Windows 7
I just want to be clear on the setup and scenario so we can investigate.
thanks, Aki
I also done another test
This is the contact created in phone:
BEGIN:VCARD
VERSION:2.1
N:;A
TEL;CELL:11
TEL;CELL:22
TEL;CELL:33
TEL;CELL:44
TEL;CELL:55
TEL;CELL:66
TEL;VOICE:11
TEL;VOICE:22
TEL;VOICE:33
TEL;VOICE;HOME:11
TEL;VOICE;HOME:22
TEL;VOICE;HOME:33
TEL;VOICE;WORK:11
TEL;VOICE;WORK:22
TEL;VOICE;WORK:33
X-CLASSrivate
END:VCARD
And this is what happens to contact when I just click edit and then save in Ovi.
BEGIN:VCARD
VERSION:2.1
N:;A
TEL;CELL;PREF:11
TEL;CELL:33
TEL;VOICE:33
TEL;VOICE;HOME:33
TEL;VOICE;WORK:33
END:VCARD
I also attached what ovi shows about this contact as an image.
Attachments:
displayed in ovi.PNG ‏9 KB

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I have no prblem syncing multiple mobile numbers so I don't think it's a universal issue with iOS. The only difference I see is I am using CardDav instead of using the Exchange option. Have you tried it that way? You can urn off contacts in the Exchange account and add the CardDav account separately.

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