Content Categories Causing Install Error Robohelp 9

Question

I have spent the week troubleshooting an error I receive when updating an installed version of my AIR Help project with a new revision.  I have been careful to keep the "Help ID" the same and only increment the "Version."  This has worked many times in the past for this same project.
The only variable that has changed in this new version of my project is that I am now using "Content Categories."  I have noticed that when using Content Categories, the structure of the "/Data" installation directory is very different. Has anyone else experienced errors when trying to install a AIR Help revision after using Content Categories?
Installling the revised project (with the new Content Categories) to a new installation directory works fine.

Answer 1

If I am reading your reply correctly, when using the same layout if you just increment the version ID it is now working OK.
In one of my tests I created a second layout but I did so using the Duplicate Layout rather than creating a new one. That worked fine. I can only conclude that something in the new layout is not quite the same, if it is a new layout rather than a duplicate.
I doubt it is necessary to always use the same layout as if that were the case there would be problems if a layout went corrupt.
To investigate further I would need to share the latest files with Adobe. That would require the two files where you just incremented the Version ID (11.0 and 11.1) and the AIR file from the new layout. I assume that is intended to work as an alternative 11.1 update to the 11.0 file. In other words in Test 1 you would install 11.0 and then the first 11.1, in Test 2 you would have to first uninstall that 11.1, then install 11.0 and the second 11.1 file.
First though what I would do is uninstall all again and then use your new layout to generate first 11.0 and then 11.1. In other words two versions from one layout, albeit a different one. If that works I think it points to a difference in the two layouts.
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