Content Copier Issue

Hi All,
I have tried to connect my N81-1 8GB and N 73 using bluetooth on my IBM Thinkpad Laptop. OS is Windows XP SP2.
I tried to do backup using Content copier. While it starts backup-ing the data, it asks the permission to accept. Although i decline it not to do back up (by selecting No in the option), Content Copier tries to do backup the data...After completing the backup (which suppose not to do backup if i decline it to), it generates an error. Please check the attachments for the same. Any help.

Thanks for your reply
My PC Suite version is Nseries 1.6. I tried to add the attachment as i did in last time but no help...but still i m facing the same issue.

Similar Messages

PC Suite 6.81.13: Content Copier 3.0 crashes at 10...

After doing what seems to be a successful backup the content copier program crashes after several minutes of disk activity when at 100%.
This occurs only with 6.81.13 - the previous issued versions of PC Suite e.g. 6.7 do not have this problem.
This was repeated on 2 PC's both with Windows XP (1 home edition, 1 professional).
Both PCs have a previous version of PC Suite installed that was deinstalled via the installation of the latest version.
The backups were done from my Nokia 9500 using the DKU2 cable.
Also tried it with my wifes 9300 - same thing happened.
Because of the severity of this problem I considered reinstalling the previous version but I already deleted that and I cannot seem to access previous versions of PC Suite via the normal website.Message Edited by djmoore670 on 25-Sep-2006
02:52 PM

PC Suite 6.82 fixes this.

Content Copier - MS Visual C++ Runtime Error

Hi I have searched through the posts for Nokia PC Suite and have failed to see any issues that remotely resemble mine. These are my setup details: Phone: Nokia 6255 Cable: CA-53 PC Suite: 6.81.13.0 PC: Windows XP SP2 - all latest patches Upon finally getting a genuine Nokia cable (believe me cheaper cables just don't work) i've have been able to get PC Suite to connect to my Nokia 6255. I am able to browse the contacts, and keep a connection to the phone. However I am unable to even run the Backup option from the PC Suite. When Content Copier tries to load I get the splash screen then Content Copier runs saying connected to phone. A few seconds after that I then get a Microsoft Visual C++ Runtime Library error. Runtime error! Program: C:\Program Files\Nokia\Nokia PC Suite 6\ContentCopier.exe This application has requested the runtime to terminate in an unusual way. Please contact the application's support team for more information. Pressing OK button terminates the program leaving me back at the Nokia PC Suite. Any ideas people? By the looks of it my PC is looking for some types of runtime files but which ones? Shouldn't they all be contained and installed as part of the installation of PC Suite? Regards Ken

Do you have any other issues?
When I click on Settings in Synchronise, nothing happens
When I click Synchronise, nothing happens.
When I connect my phone through InfraRed, i get an error "PC Suite does not recognise the connected phone. The Serial Number of the phone is invalid. Switch off your phone, switch it on, andry again"
I can view my Contacts etc through the Nokia Phone Browser.

Does Content Copier restore all bought application...

Hi,
I have a 7610 and was hoping to have the firmware upgraded.
When I back up my phone with Content Copier it gives a list of the files that it's backed up. This list does not seem to include any third-party applications I've installed or their data files.
I'm currently using PC Suite 6.41.6 but have also recently used 6.81 which seems to behave the same. (As an aside - 6.81 seems to break Lifeblog 1.0 synchronisation - any further info on that anywhere?)
I have not been able to get a definitive answer (even from a Nokia Service Centre) to the following questions:
- Are all copyrighted bought applications backed up by Content Copier? I'm referring to applications installed from SIS files and applications installed by text message.
- Is all data saved to the phone by those applications backed up?
- Can all applications and data be restored to the original phone they were backed up from? For example, after a firmware upgrade?
- Can they be restored to a replacement phone of the same model? For example, after loss/theft of original phone? I'm assuming that in some cases, the change in IMEI number might be a problem here.
- Can they be restored to a replacement phone of a different model that supports the same version of J2ME etc? I'd be surprised if this worked but I thought I'd ask.
Any information would be gratefully received.
Regards,
Phil
P.S. There seems to be something wrong with the advanced search of the forums. The "All of these words" option never seems to return anything.
P.P.S. The "Preview Post" button also seems to have a problem - it loses all the line breaks in the post.

1. The sent items folder issue might be caused by the trial version limit.
2. You can issue a bug report for NokiGems. Usually fixed in 24 hours.
3. SMS's senders are phone number means the phone book has no name for that number.
What's the law of the jungle?

Worthy note for content copier users--

I always thought content copier was backing up my message folders which contanined important messages on my phone.
I now think it does not. You have to move the messages form your folders in messaging app to the inbox then do a back up.
I presumed it was backing up and restoring as tey were still there after I updated my firmware and restored but actually it is probably because they are stored on my memory card and the remained during the update anyway.
So if I had to format the mass memory all my messages would have gone and Id have no back up of them.
Is this right?
Cant nokia change it so that content copier backs up message folders as well?
I.e it backs up the entire messaging program and all sub folders??
It also appears not to be backing up messages that have been bluetoothed to me.
Liam
Message Edited by liam182 on 20-Apr-2008 03:07 PM

Dissapointing reply from Nokia Careline when I reported the Content Copier problem. Evidently there are some issues with the latest PC Suite. Here is the reply:
Thank you for emailing Nokia Careline.
In response to your inquiry, please be advised that we suggest you to try using the previous version of the Nokia PC Suite. You can download the lower version of Nokia PC Suite from the CD Installer included in the sales package. Alternatively, you may use the Ovi Suite to back up your data.
You may like to visit our website at www.nokia.com.my for more information and support for your Nokia device. If you have further enquiries, please write to us again or contact Nokia Careline at 1300 881600. We operate between the hours of 8.00am and 8.00pm, seven days a week.
Kind regards,
Kay Cee B.
Nokia Careline

Content Copier wont restore after firmware upgrade

I upgraded my N95 8GB to the latest firmware this morning (30.0.018), took 2 complete backups using Contect Copier V4 prior to doing so, but after the upgrade every attempt to restore contacts, settings, etc has failed.
I've tried doing the recommended re-formatting procedure, followed by a restore, which did not help. I've tried restoring individual items only, instead of the whole lot, which also didn't work.
According to the log at the end of the restore, the restore completed successfully. Reality suggests otherwise though.
Could anyone please help?
Thanks,
Adriaan

Right, I've tried using OVI, which did NOT resolve the problem. In fact, it gave identical results to the content copier included with the nseries suite.
I've written to Nokia support who have replied as follows:
"In this instance, allow me to suggest a few workarounds in order to rectify the issue on hand.
First, I suggest that you delete any data not needed from your Nokia N95 8GB to free up the internal memory of your phone before restoring the backed up file. I would like to also suggest that you select the content files that you want to restore to the Nokia N95 8GB. Once you have connected your Nokia N95 8GB to the PC and launched the "Content Copier" application, please select the content file types that you want restored on the phone.
However, if you are still unable to restore the backed up file to your Nokia N95 8GB, there may be inherent issues with your Nokia N95 8GB that may prevent you doing so. In this case, please take your phone to your nearest Nokia Care Point for an assessment. The Nokia Care Point will assess if a repair is required and advise if this may be covered under warranty."
So it looks as if I'm going to have to take it in for repair...

PC Suite Content Copier will not complete

This is an ongoing issue, through several versions of PC Suite. Becasue I have not been able to resolve it for 5 months, I'm requesting help.
Current version of PC Suite: 6.85.14.1
Phone: N75-3
PC Operating System: Windows XP Home
Phone firmware: 20.1.172
This is my second N75-3 phone, this app never worked on the first one either.
Backups run on the phone and saved to the memory card have always worked, on both phones.
Repaired PC Suite today, right before running backup and also reinstalled MMS SYNC at that time. Ran a couple of other PC Suite functions today to confirm that PC Suite was working properly. No problems indicated.
I don't remember how many times I have reinstalled or repaired PC Suite during the 5 month period, because I lost count. 20 times might be a low estimate.
What I've tried: tried running Content Copier with different data categories selected. Usually select all categories for data on phone memory. Each time I've done this everything completes except when it gets to phone model-specific backup. Then the app stalls until I manually stop it. Of course by doing that, the app fails, so I don't have a backup.
Today I tried selecting a minimal amount of data to be backed up. Just user files from the phone memory and phone model-specific backup. It took about 20 seconds to complete the user files, and then took another 10 minutes to go from 10% complete to 99% complete. It's been sitting at 99% for 45 minutes. I suspect that this one won't complete either. Since I do have the phone connected on USB and the power charger today, I thought I'd let Content Copier take as much time as it needs without disturbing it, but I've never seen any phone app for any make of phone take more than a couple of minutes. The app is still running. Task Manager on the PC does not indicate any problems or crashes.
Has anyone ever been able to get a backup from Content Copier, and did you do anything special to make it work?
Alternatively, does anyone know of a third party application that does the same thing as Content Copier? It might be worth trying. I'm mostly concerned with saving phone settings. I save most of my personal data on the memory card and that's easy to backup.
OK, I manually stopped the app after a full hour of running. It did not complete, was stuck at 99%. The backup report had nothing useful to say. Just said that the backup was unsuccessful because I stopped it.

After some more research and patient watching of how my PC was acting with PC Suite, I have come to the realization that my backup problems stem from the Nokia USB drivers. That's the part that appears to be buggy. I noticed that every time the software had trouble completing a task, the drivers were showing in Device Manager in the PC as something wrong, prompting to uninstall and resinstall. So nwo each time I need to use a PC Suite function I check there first. A pain, yes, but reinstalling those drivers is less than reinstalling all of PC Suite. I'm still stuck with rebooting the PC afterward, but it does take less time. I do have the updated PS Suite, 6.85, so I don't know why this keeps happening. I had seen a post that talked about removing a Microsoft driver for a Nokia portable device, which was posted by a moderator, I believe, but I also noticed that when I remove that, NSU doesn't see the phone. Plus after reinstalling that piece, I get some nice listings in My Computer for the phone, and drives, adn even the camera on the phone. So I guess I'm stuck for now reinstalling drivers every time I want to use PC Suite. Maybe I'll live long enough for Nokia to fix this. If anyone else wants to go after getting this fixed with Nokia, help yourself. I'm done.

N900 and content copier

I am having some issues with my N900 and using it with content copier...
Having had the mini-usb port fail on my device, I paired it up with bluetooth, and carried out a successful backup before taking it to the shop to get it replaced.
I now have a new device, but no matter what I do I cannot get content copier to recognise that there is a phone attached, so tha I can restore my previous backup.
I have updated both PC suite, and the software on the handset to the same level as my old device.
Everything I have read just says 'content copier doesn't support the n900' but if that was the case, how could I have made the backup in the first place???
Anyone any suggestions?
Are there any other ways around the issue? I have tried copying the backup file to the device, and attempting to restore using the onboard backup utility, but it doesn't seem to recognise the file as a backup...
Is there a way of opening a backup set, so that I can extract the contacts etc and sync them individually???
Any help much appreciated.
Mark

you can use a program I wrote called NokNokWhosThere to extract VCards from your PC Suite databases (not the backup file) and use communication centre to reimport them, or maybe open them on the device itself directly..

Content copier - What exactly it copies - My exper...

I got a black N79 in India few days back firmware was 20.something. It comes pre installed with many softwares (Theme Diy, SMS Timer, Dictionary, WaveSecure etc. etc) in phone memory and two video tones.
I faced some problem in usng this phone as a modem on my PC and hence I decieded to reset it. I took complete backup of phone by checking every check box presented to me by the content copier applicatio.
Than I tried first with reset factory settings, checked it did not fix the issue. After this decided to hard reset my phone believing that as I am having complete backup nothing will be lost. I did that and much to my amazement I found that after hard reset my memory card was locked (asking for passward). I do not know how I made it work but yes I ended up formatting it somehow.Again I thought fine as I got the backup.
I restored the backup and here comes the fun, all applications and *video tones* mentioned in first parah were gone. dictionary was there but with no database. My two queries here are:
1) Is it usual and expected. If answer is no than I must say that what a **bleep** application is it.(And I mean it as I am a software programmer for years).
2) I got almost all the softwares from internel but no success in case of video tone. Can someone plese share it with me.
Thanks,
Aditya

I did a full backup on my first handset as it was playing up and decided to do a reset. Backup confirmed successful and I backed up all options. Like you, on restore, lots missing.
As my handset problems that just suddenly appeared got worse, I took the handset back and got a replacement anyway. All fine now, but I won't trust the backup software again.
Nokia N8 on O2-UK
Firmware 022.014

My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

PC Suite 7.1.40.1 Content Copier does not work.

The Content Copier in PC Suite 7.1.40.1 fails to Backup the Data from the Phone. "The phone did not contain any content ..."
All Attempts to uninstall, delete Directories and Registry Keys did not help.
The Content Copier from 7.1.30.9 works fine.
OS: Windows XP Pro SP3

I'm also having problems with V7.1.40.1 of this software, running on WinXP Home edition V2002 SP3.
(via Bluetooth Toshiba stack) from a 6600 Slide.
Trying to backup Contacts list (the MOST important data!!!) it just sits there forever with the 'busy' wheel twiddling round and zero % progress on the display bar. It DOES say it might take a while but more than 30 minutes with nothing indicated for only a couple of hundred contacts suggests actually no progress at all! It IS possible to read contact, calendar, messages etc., using other apps in the suite - but then the progress bar on the PC Suite display tends to stop, showing (eg.) 90%, although it looks like all the content has been transferred. Using other apps, of course you can't create an alternative backup file!!!
When the contacts list fails to transfer, the phone screen momentarily flashes up a 'sync complete' message after only a few seconds - although I THOUGHT I was backing-up, not sync'ing!
PC Suite looks like a very nice software package - but does ANYONE (except US!!!) actually test it with real data and real phones???
Message Edited by veryirritated on 15-Dec-2009 05:41 PM
Message Edited by veryirritated on 15-Dec-2009 05:41 PM

Critical error in Content copier

Hi everybody!
Installed the latest version of PC Suite.
When I launch the program it connect to my phone (6111) via Bluetooth.
File manager works, Messages works....but, I can't make the backup.
When i stasrt content copier, it sees my mobile phone but, when i click on "Backup" after 5 seconds it says: "A critical error occurred (0x80400001). Restart your phone and content copier. If this do not help, try restart your pc". But even if I restart both of them it still not working...
THIS IS MAKING ME MAAAAAAAAAAD. I NED TO BACKUP MY CONTACTS!
The strange thing is that with teh previous version of PC suite it worked.
Anyway, I tried to reinstall the previous version but it works no more.
I'm using WinXP SP2
and a Belkin Bluetooth USB key (with WIDCOMM drivers).
Please help me!
THANKS :-)

I also have same problem. I have a 6230i and previous version of Nokia PC Suite worked fine.
Is the name that appears in the content copier important? Because in my case it shows ?s????p????? . This is probably because I had changed the phone name in the bluetooth settings and now I can NOT change the name that appears in PC Suite back to "Nokia 6230i". (I used IVT bluesoleil software.)
Also I cannot copy the sounds folder using the "sounds" folder using the file manager. I get message about copyright protection.
Any help would be much appreciated.

Urgent Help, Re Nokia Backup / Content Copier

Help,
I need to gain access to a *.nbu file, This Content Copier has some old Numbers in it, And I need to open it without the Headache of Restoring it on another phone and going thru loads of numbers.
anyone know if Nokia do a piece of software that opens the *.nbu files so I can retreive some VERY VERY important information please???

Awwww, sorry to hear your shoes and headache. There are some really good sales on at the moment and you may just pick up something real cheap.
I think you might have to decide between the hassle of restoring it to a phone or paying $49. It really doesn't take that long to restore it to a phone so I would recommend you trying that. I'd do it for you myself if I could.

Content Copier freezes with N95

Hi there,
I just updated my software on my N95.
I did everything right and have been trying to restore the backup I made with content copier.
My problem is that it doesn't complete the restore and seems to stop at 68%. I thought that maybe it wasn't responding, but it was still running and seems to be responding normally.
The backup was successful, but I just can't restore it.
Any ideas? I have a lot of numbers and calendar entries on my phone that I need to get back. I thought I was doing the right thing by backing up my details, but I still seem to have lost it all.
Thanks for your help
Solved!
Go to Solution.

Hi there,
I managed to get my contacts back because I had luckily sync-ed my phone earlier. Though I had forgotten I'd done it.
I checked your way of doing it and found the calendar details (among a lot of other junk I had to sort through.)
I just did the PC sync again and it loaded them all back on (though I made a copy of my Outlook address book first, just in case)
I'll definately have to remember both ways. I'm just glad that I have got my numbers back. The calendar I can deal with.
Thanks

Connection problme with "Content copier"

Hi,
I have a problem with application content copier.
When i load program the downlaod begin but after few time the message : connection lost appear.
I haven't any problem with other applications of pc suite.
I have try to install pc suite, i worked with nokia nseries pc suite and it's the same.
Could you help me please?

try to restore backup category by category and not all at one time. the problem usually is one of the categories " mostly the contacts" , if so it might be beacause you had some contacts with special characters on the name fields.
if the problem is in the contacts category, try to use sync option if you have ever sync'ed your contacts to outlook before.
Fear not those who argue but those who dodge

Content Copier Issue

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