Content Holder Module code shows in autoresponder email

Hi there,
We have sent out a campaign, and it appears that at least one customer has received the autoresponder without any styling/images. All that is showing is the text and the code for the various contentholder modules e.g.:
Having trouble viewing this email? {tag_viewinbrowser}
{module_contentholder, name="Copyright"}
Don't want to receive these emails?
Unsubscribe.
We know that others have recieved the autoresponder and that they are viewing the template correctly with the images and styling in place. Is there a glitch with BC that could have caused this one person to receive an autoresponder that looks like this?
Thanks.

Hi
Can you provide the site URL, campaign name and the e-mail application used by the client who didn't receive it properly.
Thanks,
Alex.

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Content Holder Module code shows in autoresponder email

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