Content protection problem

Hi. I've got that content protection problem when downloading from blackberry app world. Every time I try to download something, a message comes up that says, "An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again,". I'm sure a lot of people had this problem and many of them have had their problem solved, but i've already tried solutions like disabling the encryption and doing the battery pull but the message still comes up.
Are there any other solutions that I can try?
Thank you in advance

Hello timothyW,
Welcome to the forums.
Have a look at this article for help changing the content protection settings on your BlackBerry® smartphone.
KB11963
How to change the setting for Content Protection on the BlackBerry smartphone
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Desktop Manager and Content Protection

Hi,
We've enabled content protection across all our devices via an IT policy. We are noticing that now, when some users try to connect to their devices via the desktop manager, the manager hangs.
Is this just a coincidence or is there problems connecting to devices with content protection enabled?

I'm glad I found this thread.
I loaded the Desktop Manager and Roxio Media Manager 2 days ago. It completely crippled my laptop (running Vista, 4GB RAM etc), which previously ran very well.
I suspected it was Roxio when I watched it take 20 minutes to install.
Worringly, my laptop was crippled without the Desktop or Roxio software being used. The response rate was once every 5 minutes, and when eventually getting to the Task Manager and looking at the Processes and Applications (a 15 minute job!), there was nothing untoward.
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Matt
Message Edited by mjsulliva on 04-03-2009 05:13 AM

Need help on content protection

i can't connect to blackberry apps world because it keep saying that i need to turn off my content protection, and don't know how to do so. can anyone help please??

Aha, I think this might be the same problem as here:
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/quot-An-error-has-occurred-Pleas...
I was trying to download without the phone network switched on
The above link explains that you need the phone to be connected to the mobile network (as well as the PC's broadband connection) so that App World can verify that you are set to network time.

Turn off content protection

Hi, I am trying to download an app using b/berry desktop, it comes up with system error turn off content protection and re try, I have been to options - security and encryption is disabled.
Please help
regards,
alan.

Please try turning off the Device Password.
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

Disable "Content Protection in BB Curve 9380

hi, i hv bought a new BB curve 9380, when i try to dwnload n install apps from BB site to my phn , it gives an error"An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again." plz hlp me resolve this problem..

Hi and Welcome to the Community!
From that description, it sounds like you are attempting to DL apps from AW via USB, using the PC/browser interface to AW. Please instead try the on-device AW client. If it works, that will help us understand what should be expected via other means.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Content Protection and Contacts

Hi. My Blackberry contacts show there email address as <Content protection is enabled>. Some of my contacts have multiple email addresses and I can't tell which address I am trying to send a message to. I have disabled content protection in the security options as well as not including contacts when I turn content protection on. How can I get my BB contacts email addresses to be shown? Thanks

Hello !
Try the following:
Simply delete all the Messenger apps (Yahoo, MSN or Live) which you might have upgraded recently / delete apps which were recently installed before the error which actually started occuring .
After that unplug the battery while the phone is still "on" and restart the phone.
In fact I had deleted a whole bunch of apps to facilitate my OS upgrade as I did not have enough memory on my Device.
This not only helped solve my above mentioned problem but also made my phone restart in less than 3 minutes (the earlier reboot was done in not less than 15 minutes !!).
Therefore my conclusion as from the above incidents is to keep your apps in the bare minimum so that your phone performs to the best.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Content protection on 9360

An error has occurred communicating with the BlackBerry World client. If you have content protection enabled on your device, please disable and try again.
please help me solving on this problem for my9360. and help me downloading the application....

Please have a look at the following article that covers how to disable Content Protection on the BlackBerry® smartphone:
How to change the setting for Content Protection on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/KB11963

Adobe Content Viewer problem. Please Help me...

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Hello Bob and thank you for responding so quickly ... Would you be kind enough to send me the link where I can download older versions of Folio Builder and Folio Producers Panel tools for InDesign 5.5. I'm looking for them but I can not find them.
Thank you for your patience.
Il giorno 21/gen/2012, alle ore 16:18, Bob Levine ha scritto:
Re: Adobe Content Viewer problem. Please Help me...
created by Bob Levine in Digital Publishing Suite - View the full discussion
As discussed in numerous threads already, the new viewer has not been approved by Apple yet.
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How to debug file content conversion problems?

Hi,
I'm trying to debug a file content conversion problem. I'm mapping a few nodes in an IDOC to a file of fixed length fields. I'm using the "<Node A>.fieldFixedLengths", "<Node B>.fieldFixedLengths", "<Node C>.fieldFixedLengths", etc. parameters to specify the fixed length records.
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Thanks,
Basant Gupta

Hi,
If your SXMB_MONI shows, success status, then go to RWB->Message Monitoring->Message display tool and then check Audit log for the analysis,
So it wil help you debug the situation.
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/people/michal.krawczyk2/blog/2005/01/02/simple-adapter-and-message-monitoring
Regards,
Moorthy

How to set config for content protection using Adobe Access for an HLS VOD stream?

Hi,
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I have followed the steps mentioned in the below documentation.
http://help.adobe.com/en_US/adobemediaserver/devguide/WS52621785137562 06-4b6aabd1378392bb59-7fe8.html
Here is my configuration snippet from httpd.conf :
<Location /hls-vod>
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</Location>
When i hit the video url from desktop chrome browser,apache error log says:
[warn] Error fetching encryption params:/mnt/webroot/vod/sample_video.mp4
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DRM error Major[3363] minor[0]NSerror:[(null)]
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Is the configuration i am going at httpd.conf accurate?
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Thanks in advance,
Maria

Hi Rodrigo,
Though both Azure Blob and Azure applications support custom domain, one domain could have only one DNS record (in this case is CNAME record) at one time. For Steve's case, he has 3 domains, blog.smarx.com, files.blog.smarx.com and cdn.blog.smarx.com.
> I would like to find a way to storage my html page that I need to edit under the same domain.
For this case, a workaround will be adding a http handler in your Azure application to serve file requests. That means we do not use the actual blob url to access blob content but send the request to a http handler then the http handler gets the content
from blob storage and returns it.
Please check
Accessing blobs in private container without Shared Access Secret key for a code sample.
Thanks.
Wengchao Zeng
Please mark the replies as answers if they help or unmark if not.
If you have any feedback about my replies, please contact
[email protected]
Microsoft One Code Framework

"Content Protection Enabled" - HELP!

Sometimes when I am receiving a BBM message, it doesn't display; instead I see "Content Protection Enabled". It happens sporadically, and could be in the middle of a series of messages from the same person. Can anyone offer some advice to fix this?
Thanks! Dianne
Solved!
Go to Solution.

It depends on which OS version you have on your Blackberry. In OS 6, go into Options, Security, Encryption. I don't remember where it was on older OS versions, but it was still under Options.
You can still keep the password enabled. It's just the encryption or content protection that causes that error message.

Content protection

Content protection is enabled, how do I undo this?

See you other thread regarding the unknown caller issue.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Extended Content type problem

Extended Content type problem
I want to extend the content type 'ExtendDocument' from 'Document'.
So I use 'Oracle Internet File System Manager' to create a new Class Object named 'EXTENDDOCUMENT', which is extend from 'DOCUMENT', and add a attribute 'EXTENDURL'.
This Class Object's bean class is 'ifs.beans.ExtendDocument' and server class is 'ifs.server.S_ExtendDocument'.
I create these 2 java class and put the class files to ORACLE_AS_HOME\ifs\cmsdk\custom_classes directory.
As I want to set the object type as 'ExtendDocument' when uploading a file which expend name is '*.wmv', so that need to change 2 default value 'ParserLookupByFileExtension' and 'IFS.PARSER.ObjectTypeLookupByFileExtension'
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And then add 'name=wmv, datatype=STRING, value=EXTENDDOCUMENT' to IFS.PARSER.ObjectTypeLookupByFileExtension.
After done above actions, i restart my oracle application.
I use CUP to upload a test file 'test.wmv' to CMSDK repository, and its type is 'EXTENDDOCUMENT'.
But if I use FTP or WebStarterApp application to upload 'test.wmv' file to CMSDK repository, then its type is 'DOCUMENT'.
Why and how to change to make FTP and WebStarterApp application can upload *.wmv file's type as 'EXTENDDOCUMENT'?
anybody can help me?
thanks.

Nirav-P-Thakar wrote:
FileNameMap fnmMime = URLConnection.getFileNameMap ( ) ;
fnmMime.getContentTypeFor(fileName);
URLConnection.guessContentTypeFromName(fileName);I have tried out both methods but it returns null when the file is of type MS Office or Open Office.In reply 1 BalusC said..
"Alternatively you can use ServletContext#getMimeType() for this. It guesses the content type based on the mime mapping as it is been definied in the web.xml of the application server and the webapplication. If it returns null, then you need to add new <mime-mapping> entry to the web.xml."
I would try doing it this way. Try including entries for the mime mappings in the deployment descriptor of the web application.

Virus Malware Malicious content protection software?

Is it true that I will not need to have active virus/malware /malicious content protection on my Mac? Should I, or dont bother?

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
Gatekeeper has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
For more information about Gatekeeper, see this Apple Support article.
4. Beyond XProtect and Gatekeeper, there’s no benefit, in most cases, from any other automated protection against malware. The first and best line of defense is always your own intelligence. All known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "archive extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn users who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
5. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was never a good idea, and Java's developers have had a lot of trouble implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style "virus" affecting OS X. Merely loading a page with malicious Java content could be harmful. Fortunately, Java on the Web is mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice.
Java is not included in OS X 10.7 and later. A separate Java installer is distributed by Apple, and another one by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers. In Safari, this is done by unchecking the box marked Enable Java in the Security tab of the preferences dialog.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a specific task, enable Java only when needed for the task and disable it immediately when done. Close all other browser windows and tabs, and don't visit any other sites while Java is active. Never enable any version of Java on a public web page that carries third-party advertising. Use it, if at all, only on well-known, password-protected, secure business or government websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
6. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
7. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
8. The greatest harm done by anti-virus software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but they get a false sense of security from it, and then they may behave in ways that expose them to higher risk. Nothing can lessen the need for safe computing practices.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

Passing TrusCont Content Protection

I purchased an app for Windows (nothing like this particular app exists for Linux) and it has "TrusCont Content Protection" apparently. I have a real Windows XP box (quite old) and the USB installs fine there and the app runs. On my Arch box, my Wine is broken so I can't really try there. But I tried on a real Debian box and it recognizes the USB drive and the app installs fine in Wine, but when I launch the app I get "please insert original USB". Same thing when I install it on a VirtualBox running Debian on my Arch box.
I tried to install it on Windows 7 and Windows Vista running in VirtualBox on my Arch box, but neither one can figure out the driver for this USB. My native XP box downloaded and installed the drivers fine but the two Vboxes can't find a driver. The device shows up as "TrusCont Publisher USB" in Vbox so it appears it's this: http://www.truscont.com/?page=38&id=83 and on that page they say they don't support Linux.
I first had a DVD version of this app and tried using dd to make an ISO and while my Vboxes see the ISO and I can install the app, I still can't launch--it says "please insert original CD". The only thing I didn't try was using the original DVD and exposing that to a Windows Vbox. The reason was because my DVD player on my Arch box is broken. I didn't think of switching it until after I exchanged the DVD for the USB.
Anyhow, does anyone have any ideas how I can get this thing to run in Wine or Vbox?

See you other thread regarding the unknown caller issue.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Content protection problem

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