Content Search is not Working

Question

Hi,
I have uploaded few files( text and word documents) through OCS UI. When I try to search for documents using Content, noting is returning. I dont know why this is not working.
I want to search of all documents which has content serial# xxxx. I am uploading all these documents into a library with library administrator role.
Please advise

Answer 1

Can you search on file names and its only content search that is broken?
How long did you wait after uploading the files before doing the search?
I've had the case where the content indexer database job had gotten stuck because of some oversize content. You can make sure that the indexing job is still scheduled by logging into the content schema of your OCS database and executing the following:
select job, next_date, next_sec, last_date, last_sec, failures, broken, what from user_jobs;
This should return three entries, one of them will have IFS_TEXT in the what column. Check the next_date, next_sec and last_date, last_sec columns to see when it last ran and when it will next run. if those times are within 5 minutes of the current time, the index job is running correctly. Also check failures to see if the job has recorded any failures. If the Broken column says Y, the job has had a serious failure and you'll need to open an SR to get the job running again.
In my case, it quit running because a document to be indexed was larger than the could be handled (about 100MB text file), it failed several times and eventually the job went into the broken state. I worked with support to get the file out of the indexing queue and the job restarted.