Content Server - Again

Following on from the first post,
With lots of help from people here, I've got hold of the right documents and read thought as much as possible and concluded that my client is not in a position to host a content server themselves. Basically, they do all the designing of the content, we handle all the coding and I think what is necessary is 3rd party hosting facility that can be linked to the end client's OLM system by specialists that know exactly what they are doing.
Is it possible to buy such 3rd party content hosting for OLM? And if so, any suggestions are welcome.
Mack

Hi,
Well you can host the content server on your end and the client can use the import utility in the Learning Administrator> Catalog > Learning Object screen to import the SCORM compatible content.
I am assuming that you are in a position to host the content server and the client can access you content server using http.
Hope this helps.
Thanks
Vikram

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Content Server 10gR3 installation problem on Windows 7

Hi,
I just started working on UCM. I tried to install Content Server 10gR3 on my machine with Windows 7 OS. When I try to install, the installation suddenly aborts or hangs until I abort it. Web server (Apache) and DB (Oracle 10g) are running fine.
System has got adequate configuration: Enough Disk space, 2GB RAM and 2 GHz CPU
The same installer worked perfectly on Windows XP Pro 2002 SP2. Can some one reply if UCM 10g is support on Windows 7 ? This, however, is only for learning purpose on my home PC and not for production use.
I also tried running the installer in Windows XP compatible mode. But this didn't help me either. Do, I need to install Win XP to run it or is there any alternative to make it run on Windows 7.
Thank you
Rama

Hi Srinath,
Thanks for your prompt reply. Could you also please let me know if there is any advanced version of UCM (like 11g) that works on Windows 7 - before I go for a windows XP installation.
Thanks again
Rama

Content server is not running.

All,
I have rather peculiar issue. The external 10.1.3.1 content server is setup against EBS 12.1.3.The content server is running fine and I was able to upload content using it. I fail to upload content all of the sudden until EBS is bounced. Nothing changes on content server side and again it works for day or two and stops and throws "Content server is not running" error. Is there any EBS configuration that can cause this behavior? I do not even see the request being logged in default-web-access-<date>.log on content server that indicates that it is not even reaching content server. It works fine in TEST environment and in PROD it is behaving in this manner. This is a new setup.
Any pointers are appreciated.
Thanks,
Faisal

The fact that bouncing EBS fixes the issue temporarily indicates that the problem is most likely on the EBS end, but we haven't encountered that specific issue. What OS are you using to host EBS? Are you purging the J2EE cache when you bounce the services?
Feel free to reach out to Anne or myself if you'd like to dive into this. We could test with an alternate content server to see if that helps isolate the problem.
Best,
John Hobart

Content Server 6.4 Windows Server 2008 R2 First Test Blank HTTP response

I have installed Content Server 6.4 with MaxDB 7.6 on a Windows 2008 Server r2 system as directed in the "installation guide for SAP Content Server for Windows 2008" at service.sap.com/contentserver -> Media Library
-> Literature. Whenever I test the installation (a CACHE server) with this command:
http://localhost:1095/Cache/CSProxyCache.dll?serverInfo
it sits for about 20 or 30 seconds and then simply returns a blank screen. If I refresh, it returns immedilately, again a blank screen. There is nothing produced in the IIS logs at C:\inetpub\logs\LogFiles\W3SVC1. I am at a loss.
FYI, I used the 50105790 DVD for the installation of Content Server and MaxDB.

I have solved my problem. I initially started by installing the software, putting the databases online, and since I was only installing CACHE SERVER and not CONTENT SERVER, I never attempted to test the CONTENT SERVER URL. After many failures, I then also installed CONTENT SERVER, tested it, and it worked. I found that the database DID NOT have to be online for testing of CONTENT SERVER. That was where things went south. I assumed that the database did not have to be online for testing the CACHE SERVER HTTP URL as well and thus continued my future attempts without the database online. I finally found that with a combination of SAP NOTE 658442 in regards to giving the NETWORK SERVICE proper permissions (even though it says it is for CONTENT SERVER 6.3), plus making sure the databases are ONLINE, I had success.

HTTP error 500 on Content Server test (RSCMST), after CS migration.

Hello all,
I have migrated a Content Server 6.30 system from HP-UX and MaxDB 7.3.00.42 to CS 6.40 on Windows and MaxDB 7.7.06.15. While the migration of the database and the install of the CS 6.40 seems to have completed successfully, I am having trouble connecting to it from the R/3 system.
Following some clean up steps suggested by SAP support, I am able to connect to the CS system using the "serverInfo" query, and I am also able to connect to the existing repository through CSADMIN. However, when I run the RSCMST tests, they all fail with the error: HTTP error: 500 (Internal Server Error) " ;ODBC State 00000; Error Code 0".
Below is a summary of the tests/connections that work and the ones that do not.
URL for serverInfo: http://<hostname>:1090/ContentServer/ContentServer.dll?serverInfo - Returns successfully and displays status of CS.
CSADMIN - All tabs on csadmin display correct information, from the CS and respository.
SE38 - program=RSCMST - All tests return the following error: HTTP error: 500 (Internal Server Error) " ;ODBC State 00000; Error Code 0"
I have also confirmed that I am using the most recent ODBC driver on this CS(at the request of SAP support), with the command sdbregview -l. - Returns the following: ... ODBC g:/sapdb/programs 7.7.06.15 64 bit valid ...
If anyone has any suggestions on what else I can check for this error, I would greatly appreciate it. Thanks in advance.
Regards,
Rusty Robbins

Well, I have good news to report... finally!
The main problem I had with the 500 error was caused by an incorrect version of MaxDB, for CS 6.40 (as SAP support pointed out in the message I had opened with them). Once I had completed the migration using MaxDB 7.6.06.05, I was able to connect successfully.
When I first performed this migration (with 7.6.06.05), I "thought" I was still getting the same 500 - internal error, but after looking at it closer I realized that the error had changed to say something like "table is set to read-only". I then realized that I had forgotten to perform a full data backup, following the last import. Once I completed this backup, I was able to connect to this CS system from R/3, with all of the test programs (RSCMST, etc).
Just to be sure, I performed this migration from scratch again, and was able to repeat the successful migration and tests. I have now turned it over to the functional teams for testing, and hopefully they will not find any issues. ;p
Thanks to all that responded and to those that reviewed this post!
Regards,
Rusty Robbins

Error connecting to Content Server

Hello,
we are in the process of upgrading ERP6.0 EHP5 to EHP6 which is also an upgrade to NW702 to NW731. We made a system copy of the productive system and called it XXX and did all the post-systemcopy works that need to be done including creating the System PSE. We connected this XXX system to the Content Server and created new respositories and send the certificates to the CS. Everything was working fine. This wall still on NW702
After the upgrade we get errors like:
When trying to read/save a file, this error comes up:
X-ErrorDescription: "Security SsfVerify failed rc=5, lasterror=1, This key
type is not supported, PSE=\\?\E:\Program Files\SAP\Content Server\Security
\<REPOSITORYNAME>.pse,"
When accessing the CSADMIN via OAC0, the password windows opens and at the bottom the Error "http 401 (unauthorized) Permission denied: adminContRep&configGet" occurs.
I tried sending the certificate again-> still error
I tried to delete the .certs and .pse files in ContentServer\security as suggested in note 1800664-> still error
There was an old note saying that the CS needs to be patched because secude.dll is too old but even the latest patch only has the secude.dll from 2009 and there is no update. (At least I couldn't find any, probably because it is sapcrypto now)
We are using CS Patch 17. Since everything was working before, I do not see the reason to deploy a new patch.
The system PSE was created with algorithm RSA with SHA-1 and 2048 byte.
Does anyone have an idea what to try next?
Regards
Andreas

Hi Andreas,
Have you registered content server port number 1090. check in services if not registered
Please follow below steps.
1.In 'Administrative Tools' open 'Windows Firewall with Advanced Security'
2.Right click over 'Inbound Rules' and select 'New Rule...'
3.In the Rule Wizard select 'Port' and click on 'Next'.
4.Enter the port number you set for the Content Server, the default port is 1090,
and click 'Next'.
5. Select 'Allow the connection' and click 'Next'.
6. Select the Profile for your network and click on 'Next'.
7. Enter the name of rule, e.g. 'Content Server' and click on 'Finish'
Hope that maintained host file also.
Regrads,
chandu.

Copy any kind of file from content server to network directory

Helli All
The question:
I nee to copy any kind of file from content server to any network directory.
Explanation
1. transaction CV02N
2. There is attached file for a document in tab "Document data/Original"
3. This file stored in content server
4. I wrote program code that creates path of the stored file that finally looks like
http://cont:8888/ContentServer.dll?get&Version=.....*...&compid=app1.doc
where app1.doc is file's name and I have to copy this file into network directory.
The problem is that this URL open the file instead of just pointing to him
so that no function or method can't see this file and as the result I got message that
the file doesn\t exist.
Please, advice.
Regards,
Daniel.

many many thanks for ur help. i really did not check the URLClassLoader properly.
but i would like to hear a little more from u. i have another question. here in this code (provided earlier), i searched for attribute values in the manifest file, then again i load the required class file from the very url. is it not good to retrieve the whole jar file first, and then check attribute values inside manifest file and load the required class files from that jar file that is already downloaded without going to that url again? how can i do this?

Moving SAP Content Server/MaxDB 7.6 to a Windows 2008 R2 Server

Hi All.
We are in the process of upgrading our server where the SAP content server is located. We are going from SAP CS 6.30/MaxDB 7.6 to a Windows 2008 R2 server where we want to install SAP CS 6.40/MaxDB 7.8. I have been following the latest manual from SAP for upgrading to MaxDb 7.8 (2010-10-05) from MaxDb 7.6 using the in-place method.
To date we have installed MaxDB 7.6 on the server. We restored our latest backup and performed the index checks as spelled out in the manual. I have the database in ADMIN mode and went to run the MaxDb 7.8 install for the 64 bit window version. THe install GUI comes up, but the Update selection is grayed out. This tells me that the install program can not detect our existing database. I did make sure I was running the install as Admim so I do not think that is the issue.
This is the second time I have tried this upgrade. The first time I did a comand line upgrade by runing the .bat file DBUPDATE.bat. We have a 110 Gbyte database and this upgrade ran in about 15 minutes, and of course when I went to openthe database it was toast. Do not want to make the same mistake again.
One other point, since we did a restore of the database, then the index check, we did not run a backup as the manual suggested as we felt it was not necessary. Does the system require a backup before upgrade and that is why it does not see the database?
Any assistance will be greatly appreciated.

I beleive we have resolved the issue with upgrading the database, but now we are having a problem with Datbase Studio 7.8. Before the upgrade we used Data Manager 7.6. After the upgrade we installed Database Studio 7.8 and when we go to start it up, we are getting the Problems opening perspective 'com.sap.sdb.tools.ut.perspectives.mainPerspective'. I followed the instruction in another post Problems opening perspective in Database Studio, but we still are getting the error.
Can anybody offer any assistance as we are getting close to the weekend when we want to do the cutover and we are not even done with our first pass at upgrading the SAP content server.
Thanks
John

Setting content server for storing PPM documents

Hi Folks,
We have followed the steps outlined the PPM config doc for setting up the content server (pages 117). Summary of the steps are shown below. (We are on PPM5.0)
Creating a Content Server Entry
1. In Customizing for SAP NetWeaver under Application Server Basis Services
Knowledge Provider Content Management Service Define Content
Repositories , choose Content Repository Display/Change .
2. Choose Content Repository Create .
3. Enter a name and a description for the content server.
4. Enter CFF in the Document Area field and HTTP in the Storage Type field.
Creating a Storage Category for a Repository
1. In Customizing for SAP NetWeaver under Application Server Basis Services
Knowledge Provider Content Management Service Define Content Categories
, choose New entries.
2. Enter a name and description, and then enter CFF in the Document Area field.
3. Enter the name of the newly-created content repository in the Content Repository
field.
Setting the new Content Server as the Default Storage Category
1. Choose transaction DMWB.
2. Choose model area CFF in the tree.
3. Navigate to PHIO-classes, node CFF_VERSION_V.
4. Change the standard attribute STORAGE_CATEGORY from CFFCONTENT to the
category you have defined above.
5. Repeat this for node CFF_ADD_FILES_V and for CFF_VERS in node
CFF_VERSION_V.
After doing the above steps I did the following tests.
1. Tried to access documents stored at the portfolio item level before doing the above content server config. I was able to access the documents which leads me to believe that files are still getting stored in the DB.
2. Checked the table CFF_CONT before and after storing a 1kb file and the number of entries increased by 2, which again leads me to believe the file is not stored in the content server.
Appreciate any input on whether we have followed the correct steps and if there is a better way check if files are actually being stored in the content server.
Thanks,
Lashan
Edited by: Lashan Wanigatunga on Apr 28, 2011 7:08 AM

Hi Lashan,
I didn't same steps as you explain in your first post but it isn't working.
Why didn't it work for you when you posted your 1st post, and now is is working? Is there some installation or Add-on that we need you have? Is there any Basis system parameters that we need to put?
thanks in advance,
aupalaura

DMS content server error

Hello SAP Experts!
I have following error when exeuting test program for checking content server RSCMST:
HTTP error: 500 Internal Server Error
It is appearing continuosly every day. Only solution I have found now is restaring Server when DMS is installed. Sometimes it takes 2 or 3 reboots to make it available back again.
Of course this is related with problems that people cannot check in documents on DMS server.
thanks for any suggestions!
Michal

hi.,
pls check..
Click Start, point to Programs, point to Administrative Tools, and then click Internet Information Services.
2. In the console tree, click Default Web Site. In the display pane, right-click Localstart.asp, and then click Properties.
3. On the File Security tab, click Edit under Anonymous access and authentication control.
4. On the Authentication Methods property page, click to clear Anonymous access.
or
restart the server.
award point if useful

Content Server not working correctly

Hello,
I am having problems with my Tandberg Content Server. For several years, we have used the Tandberg Content Server (TCS) in combination with our Tandberg Management Server (TMS) to schedule and record video conferences. I schedule 60 video conferences a week to roughly 20 rooms, using the TMS. Of these, about 14 video conferences per week are recorded.
Originally, I only had one recording alias on the TCS set up, and it worked fine. But I recently added a second recording alias, due to the growing number of requests for recordings of the video conferences. It seemed to go okay.
Now, however, the Content Server isn't working quite right. It will record two different video conferences at the same time, but once it's finished encoding them, the link that you get to send to people is messed up: often (but not always) the link merges two seperate video conferences together in one video. Two one-hour video conferences will be merged together in one two-hour recorded conference.
The problem only occurs with video conferences that occur at the same time. Strangely, if I search the Content Server's F drive, under Data/Media, the recordings are all there, and they are seperate. They are only joined together on the Content Server link.
I have made sure that we are indeed recording on seperate recording aliases.
Because the videos in the Data/Media bin are always labled something like O1110292903-0593923929.wmv, I can use guesswork to reconstruct a valid URL to get a working link, but it's a lot of extra work: I want to be able to log in to the Content Server admin interface and be able to send someone a link in a few minutes.
Any ideas on what's going wrong? I created a trouble ticket with Cisco earlier in the week, but have not heard back from Cisco tech support, so I thought I'd open it to the Cisco community.

HI Ron. Good morning. Since our webex the last time, I do believe we can use participant templates in the mean time until we find out whats going on when using TMS this way. When using the recording drop down and all the systems aren't registered to Gatekeeper seems to be the trigger here, but to get you running, this is what I propose we try and do here.
You may have to purge the Content Server out of TMS so TMS doesn't "know" about the IP address of the Content Server.
You will have to examine your routing and preferred MCU in routing here, and make the two changes:
Administrative Tools>Configuration>Conference Settings. All the way at the bottom you will see:
I had to change this to Always and Preferred MCU type in routing to MPS. This is logical since this is the only MCU you have and you need the MCU in each booking (from my understanding of what you said during the webex).
So:
1) Jot down all the conferences that have the Content Server involved, and remove the recording from each conference.
2) Purge the Content Server from TMS.
3) Add participant template with just the IP address of the content server: Booking>Participant Templates and build one like shown below. The number field should be the address of the content server and IP zone should be IP zone for your system.
Go ahead and save the template.
Make booking with this template and another endpoint (don't add the MPS since it should automatically). Check the connection settings and the MPS should be call the IP of the TCS and the other endpoint.
Click Save conference.
If the conference saves ok, build another with a different room and same template again, and click save conference.
The caveat is that when calling the IP of the TCS, the TCS will use what you have configured as the default recording template under Configuration>Site Settings
Just choose which one you want to use all the time if you can.
The way it shows on the TCS is:

Apache Web Server for Content Server 6.4

Hi!
I have installed the SAP Content Server 6.4 with a SAP DB instance (MaxDB 7.6.0) on SuSE Linux Enterprise Server 9 (32bit-Version). I've also installed Apache Web Server 2.0.49 via yast.
When i am trying to access the server through csadmin in the Knowledge Warehouse, i get the following error message:
Error in HTTP-Access: IF_HTTP_CLIENT->RECEIVE 1
ICM_HTTP_CONNECTION_FAILED
The Content Server's database is online and the Apache is running, but when i prompt the command
apache2ctl fullstatus (or apache2ctl status, respectively)
it says:
Object not found!
The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.
If you think this is a server error, please contact the webmaster.
Error 404
localhost
The linux-version is 2.6.5-7.244-smp
SuSE-version is SLES 9 (i586), Patchlevel 3
I am pretty new to Linux and Apache, so i really do appreciate any kind of help!
Thanks a lot!
best regards, TW

Hi. Did you figure this out ? I have the same error and the only difference is I am using apache on Solaris. I found the file /sapcs/apache/2.0.59/logs/error_log. From some trial and error, it looks like in the home dir of apache is in /sapcs/apache/2.0.59/htdocs but in csadmin the field 'http script' doesn't like relative addressing. ( I put in ../modules/mod_sapcs.so ) and it still didn't like it. I ended up creating a softlink in htdocs that point back to the modules directory. Now I get other issues ( can't create the content repository from csadmin - get http: 405 method not allowed ).

Cache server-Content server

Hi,
    1. What is the procedure to copy originals from local content server to central content servers located at different geographical locations. (There is a report SAPKROTP, but i am unable to execute it). Even if copy it, will it display in DIR as two different files.
   2. About Cache server : As name implies it is a temp storage and based on reference from SAP help and few other documents, it is very clear that documents cannot be checked in cache server. Also We are not defining cache server in OAC0 and OACT settings. Hence Can we check-in originals in cache server?.
     If any of you have worked with multiple caching and multiple content server distributed environment, please mail me the document. My mail id is [email protected]
Prasanna
<b>Points will be awarded for useful answers</b>

Hi Prasanna,
A Cache Server is used to store copies of documents when they are accessed for the first time. As a result, the documents can be accessed again more quickly, since the contents are taken directly from the Cache.
With Cache the Originals documents are stored in one location on content server. The copies in the cache can be replaced with newer content at any time.
The Original document will still be located on the Content Server
The Content Server can Retrieve the cache Content at any time
As earlier i had told you that any number of content servers can be installed in different locations. The contents are transferred directly b/w the client & content server. If the Content server are accessed from different locations that are linked via WAN cache servers should be used.
You need to install one Cache Server at each location on WAN for enhancing the performance & Reducing the traffic in Network. So Cache server is used only for speeding up accesses of documents stored.
For Customizing the Multilayer Cache Servers & Content Servers follow this SAP NOTE <b>0216419</b>
Hope following this Note will help you & solve your problem.
Regards
Rehman
Reward Your Points If Useful

Creating documents with SCMS_DOC_URL_CREATE in SAP Content Server

Hi there,
I have a Problem here with the Knowledge Provider concerning SCMS_DOC_URL_CREATE and hope anyone could help me out.
For a SAP Records Management document I am calling BAPI_SRM_DOC_CREATE and get a LOIO and a PHIO ID for my new document. The PHIO-ID I pass to SCMS_DOC_URL_CREATE which then creates the URL to put the file on a SAP Content Server with a 3rd party tool. That works totally fine and I can see the file on the Content Server with its metadata,
Unfortunately SAP Records Management doesn't recognize that a file has been uploaded. When I open the file in the transaction ORGANIZER it has no content and no components.
Is there any function call I am missing to tell the Records Management document that I have uploaded something?
All is working fine when I get the uploaded content into NetWeaver with SCMS_GET... and call BAPI_SRM_CHECKIN_DOCUMENT. But of course this is not what I want (transferring the file directly in the local network area where the content server stands, then getting it back to NetWeaver and back again to the content server).
Any help would really be appreciated.
Thank you
Marcus

Answer: because SCMS_DOC_URL_CREATE is not remote enabled by default.

Linking a CRM case to a document in an external Content server - CRM 6.0

Hi,
We are creating a case from a scanned document, the document is stored in a separate content server. Now we need to link the created case to the scanned document in the content server. We need to be able to access the document/image from within the create case using WebClient
Kind Regards

Pradeep,
Yes my users are over a 10 state area geographically, with u201Cpotentialu201D handheld access to the documents that would be attached to functional locations and equipments using the CV0*N access. They would have no need to u201Ccheckout/checkinu201D documents in the field, but would need view access or print access from their field device via a work order wrote against the equipment or F.L. to which the documents would be attached. I envision a separate small group of users that would actually u201Cmanageu201D the documents themselves such as u201Ccheck out/update/check back inu201D to the separate server location where the file(s) are located.
I understand in principle (I think) the DMS storage, but again, if I select u201Ckprou201D (currently unselected for my document type) you make the following comments: u201C2. 'kPro Storage' option (may store in SAP DB,HTTP Content Server), herein you can store 'n' originals/documents and 'n' additional files, AND
HTTP content server You may either use the SAP Content Server or an external/third-party content server.Typically, content server is opted for when operating in a distributed environment(users accessing from several locations)/index based search is needed/n:n mapping scenario exists.
Logical repository
This storage type allows access to different physical repositories, independently of the client and the system ID.u201D
So based on these comments, are you saying I should select u201CKprou201D for my particular document type and that I should define the external server as either an u201CHTTP content serveru201D or either a u201Clogical repositoryu201D? If yes, then as I commented in my 1st ask, please advise how u201CI should use for "Maintaining the Storage System" since based on the selection of "Storage Type" whether HTTP content server or Structure Storage System, or Logical repository decides how the rest of your screen looks for further selection.u201D Thanks in advance.

Content Server - Again

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