Content Server can't find my native document

I have inserted the default Dyanmic Conversion element into a Secondary Page Region in Site Studio. When I preview the page and try to Check out and Open the page I get this error message from MS Word.
Could not open "http://[server name]/idc/idcplg/webdav/core/tip/TESTSTYLES/teststyles
Where TESTSTYLES is the content ID and teststyles is the name of the native docuument.
Can someone please tell me what I've set up wrong and how to fix this?

So basically the checkoutandopen component needs to be loaded after folders and webdav?
I am having the same problem and have tried to uninstall (gave error message but still removed it) and then reinstalling.
I'm also seeing this error message in the content server log -
Event generated by user 'higginj_a' at host 'stellent'. Unable to execute service GET_ENVIRONMENT and function loadEnvironment.
(System Error: The column 'key' does not exist in this table.) [ Details ]
An error has occurred. The stack trace below shows more information. !csUserEventMessage,higginj_a,stellent!$!csServiceDataException,GET_ENVIRONMENT,loadEnvironment!$!csSystemError,\!syColumnDoesNotExist\,key intradoc.common.ServiceException: !csServiceDataException,GET_ENVIRONMENT,loadEnvironment!$!csSystemError,\!syColumnDoesNotExist\,key
at intradoc.server.Service.buildServiceException(Service.java:2312)
at intradoc.server.Service.createServiceExceptionEx(Service.java:2228)
at intradoc.server.Service.createServiceException(Service.java:2223)
at intradoc.server.Service.doAction(Service.java:646)
at intradoc.server.Service.doActions(Service.java:425)
at intradoc.server.Service.doRequest(Service.java:1860)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:350)
at intradoc.server.IdcServerThread.run(Unknown Source)
Caused by: intradoc.data.DataException: !syColumnDoesNotExist,key
at intradoc.data.ResultSetUtils.createInfoList(ResultSetUtils.java:230)
at intradoc.data.ResultSetUtils.createFilteredStringTableEx(ResultSetUtils.java:111)
at intradoc.data.ResultSetUtils.createFilteredStringTable(ResultSetUtils.java:54)
at intradoc.data.ResultSetUtils.findValueEx(ResultSetUtils.java:351)
at intradoc.data.ResultSetUtils.findValue(ResultSetUtils.java:310)
at collections.HelperHandler.loadEnvironment(HelperHandler.java:876)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(Unknown Source)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Service.java:674)
at intradoc.server.Service.doCode(Service.java:656)
at intradoc.server.Service.doAction(Service.java:580)
... 4 more

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