Content Server & Knowledge Management

Hi,
I am new to the concept of content server & Knowledge management in CRM.
Cotent server is already installed and I want to configure content server in CRM 7.0. I found some documents on service.sap.com but that describes the configuration of knowledge management.
Can you guys , please let me know, how to configure content server in CRM or any links describing the same would be really helpful.
Thanks,
Manoj

Hi Manoj,
When we are talking about content server & Knowledge management , we generally mean the TREX engine of KM.
As we know KM is a component of SAP Netweaveru2122. It is used for managing unstructured information.Search and Classification (TREX) allows you to configure secure communication between TREX and the application using TREX (for example, SAP Enterprise Portalor SAP Customer Relationship Management).
Hence we configure secure communication between TREX and the application using it (for example, SAP Enterprise Portal or SAP Customer Relationship Management.For achieving the same as u said once installation is done we take HTTPS connectivity or any other depending on client request. TREX is based on a client/server architecture.
http://help.sap.com/saphelp_nw04/helpdata/en/82/0034012008cd41a96d9968c0e8e845/content.htm
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=741535
Please check the above links.
Good Luck!
Regards,
Shaila.

Similar Messages

Some questions regarding SAP Content Server / Knowledge Warehouse

Hi,
we are thinking about SAP Knowledge Warehouse which needs the SAP Content Server.
Is it possible to install the Conent Server together with a Solution Manager System where we would like to use the Knowledge Warehouse functionallity? The Conent Server needs his own database instance. Is it possible to add it to the actually installed Maxdb for the Solution Manager?
What is the actual version of the Content Server 6.30 or 6.40? Is there no 7.0? What about the future of the Content Server?
We are running Solution Manager 7.0 EHP1. Is it possible to install the content server on the same machine? What about the database? Can I use the already installed DB of solution manager?
Thanks ahead
Bernd
Edited by: Bernd Speckmann on Apr 26, 2010 10:55 AM

Is it possible to install the Conent Server together with a Solution Manager System where we would like to use the Knowledge Warehouse functionallity?
If you have enougth resourses why not?
The Conent Server needs his own database instance.
This is are not true, you can install content server without MAX DB.
Is it possible to add it to the actually installed Maxdb for the Solution Manager?
Again why not, if you have correct max db version per PAM for content server (you need 2 DB instance second are for cache server) check pam for NW 7.0 (the PDF document) you find information about content server requirements here and in page --> Database components on same NW 7.0 PAM.
What is the actual version of the Content Server 6.30 or 6.40?
6.40 are last version,
We are running Solution Manager 7.0 EHP1. Is it possible to install the content server on the same machine?
Your OS are ? I'm install cont server 6.40 on system where NW 7.0 are installed without problem, do not know about NW EHP1 .... Good backup are start point .....
Regards.

Provide Multi Language Content in Knowledge Management // Class deprecated

Hello,
I tried to implement the blog "Provide Multi Language Content in Knowledgle Management" by Thomas Kuri (BridingIT).
I have problems to import the the following class:
import com.sapportals.portal.prt.service.usermanagement.IUserManagementService;
I always get the warning "The type IUserManagementService" is deprecated. I use the following jar file for that:
j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.usermanagement\lib\com.sap.portal.usermanagementapi.jar
Is that the wrong jar file? Or am I doing something else wrong?
Thanks for your help!!
Kirsten

Hi,
she's trying to implement the code example from this article:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/207ba610-08ac-2b10-1787-fc477da4b5bf
In this article, the deprecated class is used. Why? The code obviously is not written for EP7, but for EP6 with EP5 support. In the function: getEP5User is used to retrieve the EP5 user.
If you're not too experienced or just want to try something / PoC it's OK to just copy & paste some sample code. For using this code in an EP7 portal I would recommend to adapt the code.
br,
Tobias

FileDownload from Content-Server (Knowledge Provider)

Hi,
I am trying to download a File via FileDownload UI from the Conent-Server. The Files are from Type: Knowledge Provider (KPro). I get the following InputStream (Character from 01-12 + Binary from 13-17) : I need only the binary part, the lines from 13 - 17.
01 --ejjeeffe0
02 Content-Type: image/gif
03 Content-Length: 3692
04 X-compId: marketing.gif
05 X-Content-Length: 3692
06 X-compDateC: 2007-04-12
07 X-compTimeC: 16:05:24
08 X-compDateM: 2007-04-12
09 X-compTimeM: 16:05:24
10 X-compStatus: online
11 X-pVersion: 0045
12
13 GIF89a@ @ ÷ÿ ÎÎÎ«««ÕÕÕ<;;zzz
14 LKLaaauuuäää¤¤¤ÉÉÉ¹¹º
15 ¾¾¾jjjôôôèèèîîîØØØðððøøøêêêòòòìììööö
16 ìêíæçèôùöõòñâÞÝÝÙÞûúüðíîôðõò
17 £££ÜÛßÝÚÚàáâ
18 ejjeeffe0
How is it possible to separate the two parts when I need only the lines from 13 - 17? I can not get the right InputStream ( lines 13 - 17) back. My main problem is to read the stream and convert it back to InputStream.
regards,
Sharam

Hello,
try the LineNumberReader
http://java.sun.com/j2se/1.4.2/docs/api/java/io/LineNumberReader.html
it keeps track of line numbers for you, so you could read from line 13.
Jan

Provide Multi Language Content in Knowledge Management blank page

Hi Team,
I have followed the document above from Thomas Kuri, but the result was an empty page with "jj" as text without errors.
My case (SAP NetWeaver Portal 7.0):
1) I have two folders: "/documents/myCompany/de" with documents written in German and "/documents/myCompany/en" for English written documents
2) User can choose another language by click at the "English" or "German" link on the Masthead
3) Dependent on the choosed language, the right document should be shown in the iView.
I already have tryied these ways:
1) Create a JSP which includes the right KM document
2) Create a JSP with IFRAME and define the SRC as given in Thomas Kurt's document
3) Lookup an existing KM documents iView and set the "path" property in runtime
Thanks.
Regards,
Cengiz
Edited by: Cengiz Türkoglu on Jan 24, 2010 3:23 PM

Hi Kirsten,
yes I have found another way. Follow the steps below:
1) Create a folder in KM (e. g. "MyCompany")
2) Create two HTML files within the folder (e. g. "mydoc_de.html", "mydoc_en.html")
3) Dependent on language, write something into this files (e. g. "mydoc_de.html" => "Dies ist das HTML-Dokument mit deutschsprachigem Inhalt", "mydoc_en.html" => "This is the HTML document with English written content")
4) Start NWDS and create a new Portal Application Project
5) In the project properties, define the JAR files you need for implementing the solution (bc.jar, com.sap.portal.ivs..jar, com.sap.portal.navigation..jar, com.sap.portal.usermanagementapi.jar, com.sap.security..jar, gl_*.jar). If on server side not available, you must copy/paste the missing JAR file in your projects lib folder
6) Update portalapp.xml with the entry SharingPreference -> <application><application-config><property name="SharingPreference" value"..."/></aplication-config>
7) Write your first class (it's a simple Java class) named "PortalKMUtil.java". In this class - that was my solution - I have three methods: a) getUsedLanguage() to read out users langauge, b) getDocContent() to read the documents content named "mycompany_" + USER_LANGUAGE + ".html" and c) getEP5User(). The last method transforms EP6 user into the EP5
8) The second and last Java class in your project is an AbstractPortalComponent (I18NDocReader.java) with only three line of code. The responsibility of method doContent() is to call PortalKMUtil.getDocContent() with passing two parameters "request" and "mydoc". The return value of PortalKMUtil.getDocContent() - it is of type String - you can write in the response object
9) On the Portal side, create a new iView and use your own (new created) AbstractPortalComponent as template
10) Start testing in preview mode. Switch browser language if you can see the right content within the iview
If you need some sources, don't hesitate to write to me.
Regards,
Cengiz

Use of content server for cFolder

For cFolder, the use of content server is optional. My question is when should we use it ?

Hi,
cFolder can be used as a content server,Knowledge management system.
It is depend on the organization need and kind of development they are doing.
It is used best when are project team is working globally and virtually same.
we can share project docs,maintain BOM , Material management,discussion thread,and also used for online meetings.
Shiv

Using a single Content server for DMS and also for Archive link documents

Hi,
We have Planned for a single content server for managing the documents in DMS, parallelly as DMS Standard SAP objects are not available for all SAP transactions, i have proposed for making use of SAP Archivelink funtionality to maintain the documentations where Std SAP DMS does not provide a Solution.
so here the question is
can a single content server be used as a content repository for Both DMS and archivelink,
can any one having done this pls state if it is possible to create different or Many Content repositories for DMS, Archive link in the same server,
is this a virtual creation or can we assign each repository a specific storage space which it should not exceed.
Thanks and regards
Sathish

Hi sathish,
-- Through the ArchiveLink docuemnt Management interface, an SAP sytem can use various content servers as storage media. similarly, one contnent server can be used by multiple SAP systems.
-- A Content server always has a single database assigned to it. A database can therefore be used by only one content server.
-- A databse is split into as many repositories as necessary. The design of the repository is mapped in the SAP system.A repository contains documents.
Depending on your requirements,(if u have limited documents or with low requirements) you can use the same content server for both DMS and Archivelink.
The number of documents stored on the content server is limited only by the size of the database.
Its better to have an external content server for archiving purpose, if your database size is increasing. Since the archiving systems storage is not dependent on the database.
U can also refer to the below thread :
How to Archive SAP DMS Data?
hope this helps....
regards
kavitha

Internationalization in content server

I am developing a portal application that needs to support English/French. So far I found ways to translate everything except content coming from content server.
I was planning to create entry templates where content authors would enter the content in both languages, in the presentation template I was going to use a pcs tag to display the proper content based in user locale. Is that possible?
I haven't found a way to pass/read user properties in content server?
Is there any other way to do internationalization in content server?
Thanks

The Content Server's Presentation Template is only evaluated at the time of publishing. This generates a file that is stored outside of the Content Server which is generally accessed through a webserver. This means that you cannot use the Presentation Template language to change the content based on the user viewing the page.
The Content Server does not currently have tools dedicated to supporting localization of published pages. You can use the Content Server to manage content in multiple languages. By publishing a Content Item as a JSP or ASP page you can dynamically choose the content to display to the user. Or you could create two Content Items, one representing each language, and direct the user to the appropriate page.

Solution Manager and Content Server / KW

Hey guys,
Im supposed to assess the advantages of using a content server instead of the database used by SolMan to store documents.
Found some articles about connecting the content server but got confussed about the whole knowledge warehouse thing that seems somehow to be integrated in SolMan.
Apparently that's a different Version of the KW, providing a change history but lacking some other features. Found e.g. this document here: [Solution Manager and SAP KW Documents |http://help.sap.com/saphelp_sm40/helpdata/EN/a4/4f691faacf423db80f286787c5a527/content.htm]
Can someone give me an overview about what's possible by using these two things togehter?
It's been kind of hard to find some good infos and I'm relatively new to that topic (especially the KW thing), so I really hope you guys can help me.
Cheers Joerg

>
LuongDK wrote:
> Hi Experts,
>
> I want to install Solution Manager and SAP ECC on single server. Oracle database with different schema (e.x SAPSR3, SAPSR4)
> But can I use same mount folders?
>
> Kindly highlight your experience and knowledge on this point?
>
> Thank you so much
> Regards,
> LuongDK
Hello LuongDK,
Please refer to the FAQ section on http://service.sap.com/solutionmanager, Check the installations section:
Which system should I use to install SAP Solution Manager?
The system has to be dedicated to the SAP Solution Manager. No other components can be installed on top of SAP Solution Manager.
SAP Solution Manager does not necessarily require separate hardware. It can be installed as a separate instance on an existing hardware.
This means that the hardware can be shared if it is sufficient to support 2 systems. However a MCOD option is not recommended at all.
Regards
Amit

Content Management System (CMS) vs Knowledge Management (KM)

Hi,
What is the difference between CMS and KM? Is CMS part of KM? How do you install CMS or KM? I need to be able to install CMS.
Thanks,

Hi,
"CMS" would in the first place only be a generic term that you can call any product that manages content.
At SAP I am aware of the following similar terms:
KM - Java-based CMS, integration framework for 3rd party CMS's and more of SAP NetWeaver, runs in the Portal
CM - The architectural part of KM that deals with basic content management services. With additional services and TREX this combines to KM.
DMS - "Document management system", R/3-based system for management of engineering documents, bases on "KPro" in Web AS ABAP, part of mySAP PLM, integrates into KM via repository manager
KW - KPro-based system for managing SAP-related documentation and training
Content Server - Object storage location for KPro-managed documents (see DMS)
KPro - "Knowledge Provider", deep level very generic set of ABAP methods to manage document attachment objects in an R/3 environment
Hope that clarifies...
Regards, Karsten

Knowledge provider(Kpros) and sap content server.

Hi Gurus,
i need some details about Knowledge provider(Kpros) and sap content server.
please provide the link.

Hi Udaya,
check help links
http://help.sap.com/saphelp_nw04/helpdata/en/d0/590c421c7f11d5991d00508b6b8b11/frameset.htm
kpro
http://help.sap.com/saphelp_nw04/helpdata/en/f2/a1a93769928b7fe10000009b38f8cf/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/87/069f3815e5ef60e10000009b38f8cf/frameset.htm
http://help.sap.com/saphelp_nw04s/helpdata/en/7c/6abd646ab811d3aece0000e82deb58/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/7c/6abd5b6ab811d3aece0000e82deb58/frameset.htm
content server operation
check below pdf
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/02621aac-0d01-0010-2c83-c7f62605733a
Koti Reddy

Repository Manager To access Content Server Documents

Hi All,
     I need to access the documents from the content server in KM.
     Can anyone suggest me which repository manager is best to access the contenet server docs in KM?
     I mean which repository manager can be created in KM ?
Regards
Sireesha.

Hi Robert,
     Is SAP DMS CONNECTOR FOR KM will access the documents on the Content server DB or File server or DMS database?
are my SAP PLM DMS CONNECTOR FOR KM and my SAP ERP DMS CONNECTOR FOR KM both same or different?
    Could you pelase tell me for DMS Connector business package what are all the servers to be installed at backend ? and whar are all the configuration steps?
The steps given in the link is it enough in portal side or is there any additional settings to be done ?
http://help.sap.com/saphelp_erp2004/helpdata/en/32/2a840d132af04fa2f0b31ebf3e8a78/frameset.htm
Please guide me ....
Regards
Sireesha.
Edited by: sireesha esukapalli on Dec 15, 2008 12:17 PM

OLM oracle learing management and content server

I want know about OLM oracle learing management and content server.
how to install content server on a different server ( which set up i need to take and how to install it. ).
Also how to integrate this content server with Oracle EBS?
-Sagar

Hi;
Please check:
Note.297108.1 - Oracle iLearning 5.0 Installation Guide
Note.361958.1 - Oracle iLearning 5.0B Upgrade Considerations
Note.364670.1 - Oracle iLearning 5.0B Upgrade Guide
Regard
Helios

Explanation of Knowledge Management, Content Management...

Hi guys,
I'd like to get some information about Knowledge Management, Content management and their relationship to the Enterprise Portal.. How it can be used in the EP, whether it can work independently... Everything about it..
COuld you send pls some links? I couldn't find any useful ones...
Thanx in advance!
Peter
p.s. Points are guaranteed

Hi
These links may be useful
http://help.sap.com/saphelp_crm30/helpdata/en/4f/21f738121e2d32e10000000a11405a/frameset.htm
http://help.sap.com/saphelp_ep60sp0/helpdata/en/4a/725b3bad64474ee10000000a114084/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/4c/9d953fc405330ee10000000a114084/content.htm
Regards
Sai
Message was edited by: Karsten Hohage

Adobe Content Server Manager?

Bonjour,
Je suis membre de ma bibliothèque locale (Gatineau, Québec) et nous pouvons maintenant emprunter des livres numériques......le problème est le suivant.......j'ai téléchargé Adobe Reader et Adobe Digital pour emprunter les livres...mon problème est le le suivant je n'ai pas le programme Adobe Content Server Manager et je ne trouve pas un site sécuritaire pour le télécharger gratuitement.....quelqu'un peut m'aider? Merci..........

http://www.adobe.com/products/content-server.html

Content Server & Knowledge Management

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