Content Viewer for iPad is still broken.

Yikes.
I've got 3 folios giving me update messages when there are no updates.
I go to update one of the folios, and the app crashes as soon as I hit the Update button.
Another folio updates okay, but crashes as soon as I tap View.
Adobe?

One folio simply refuses to update and crashes every time.  Signed out in order to archive...app crashes upon hitting Archive.  Finally able to get rid of it and redownload
Now the redownload is taking forever.  Mayhap there's a server problem?
This is just painful.

Similar Messages

  • Adobe Content Viewer for iPad rejected?

    Has the new version of the Adobe Content Viewer for iPad been rejected for the Apple App store? We've been told the updated App version would be alive in the Apple App store by last week, the latest. What's really going on?
    Customers have paid good money to Adobe to enjoy this products. Does Adobe has a Plan B in case the updated version doesn't pass the Apple filter? Maybe an update of the Folio Builder that supports the current 1.7 App untill Apple finally decides to release the new version?
    Unfortunatelly, we need that App working to test and share those publications with our clients. The answer "this matter is in Apple hands" is not acceptable.
    Adobe is a serious company.
    We deserve a serious answer.

    Apple hasn't rejected the viewer. They're just taking a longer time than usual for whatever reason.
    The current version of the iPad viewer works with the 1.0.x version of the tools. If you need to view folios on the iPad, you can uninstall the 1.1.x tools and install the 1.0.x tools (or use the v11 tools from prerelease). Or, if you're a paying customer, you can use the Viewer Builder to create a custom viewer that lets you preview content on the iPad.

  • New adobe content viewer for iPad don't work with v23

    Hi
    I try to use v23 for my publication, and when i try to see in ipad… show me a pop-up said me I don't have a correct version of content viewer for v23 i ipad
    I re-install adobe content viewer to new version and still don't work
    Any idea?

    Apple has not validate yet the V23 version of the Adobe Content Viewer.
    See here for more information http://caniupdateadobedps.com/

  • Problem with Adobe Content Viewer for ipad

    Hello,
    I created an application from folio bulider 1.350 gigabytes.
    Once downloaded using Adobe  Content Viewer on Ipad i can display it without any problems, but when I turn off the Ipad or delete Adobe Content Viewer by applications running in the background, and I open again Adobe Content Viewer that I get stuck and does not open.
    Adobe Content Viewer I see in the background but does not stay open and do not show my application.
    Should I delete the Adobe Content Viewer from iPad, download it again from the App Store and re-download my application.
    It could be a problem of size? 1.350 gigabytes is too much?
    It could be a problem version of indesign? I use version 5.0
    Thanks and looking answers ...
    Greetings to all

    Hi Prabhjyot Kaur
    Thank you! This helps

  • Any idea when APPLE gonna approve content viewer for ipad?

    I feel stuck in no man's land after upgrade my folio builder because I cannot test the files with ipad.
    Is it only my problem?
    I'm new in DPS..so it is not easy to figure out a solution.
    I will appreciate if you give me any idea for solve this problem.

    Downgrade your Folio Producer Tools. This Update is optional.
    The Folio Builder upgrade HAS to be done.
    Or wait, because the Adobe Content Viewer is currently "in review".

  • Need to update Adobe Content Viewer for iPad?

    The adobe content viewer app on my ipad is saying I need to update my app to a newer version to view my folios.  However, there is not a newer version of the adobe content viewer available in the app store, only the one released February 21, 2012, which I already have installed. 

    Yes, I downloaded the required updates for InDesign today, but the app was created yesterday before these updates were available.  What is the fix for this?  Is there going to be an updated Content Viewer released any time soon?

  • Login limitations for Adobe Content Viewer for iPad. Is there a limit?

    Hello group.
    I built a prototype of my project to be shared with our Advertising staff under a custom login. The sales reps would download the Adobe Content Viewer on their iPads and use a single Adobe ID to view this project. There are about 50 sales reps that would be loging in using this same login.
    Is it possible that mulitple users could sign-in using the same login?
    I ask because some sales reps can log-in while others can not.
    Thank you.
    Andrea

    there's no limit.

  • Content Viewer for iPadにFolioファイルがダウンロード出来なくなりました

    8月22日の昼頃まで普通に使えていたContent Viewerが、夕方頃から動作が不安定になり、
    23日現在はFolioファイルが全くダウンロードできなくなっています。
    複数のAdobe ID、違うネットワークからの接続、違うiPadからのダウンロード、
    また様々なFolioファイルで試してみましたがダウンロードできず、
    若干ダウンロード出来たとしても1〜2ページ分のみで、Folio全体をダウンロードできません。
    8月22日時点でContent Viewerのバージョンがアップデートされていますが、
    それが関係しているのか、もしくは例のごとくサーバー側に何か不具合があるのか、
    原因が特定できておりません。
    何度かダウンロードを試すと、時々数ページだけダウンロードできたり、0MBのまま全く
    動かなかったりと動作がマチマチな為、サーバーが混雑しているような感も有るのですが・・・。
    (ちなみに、InDesignからのFolioアップロードや、WebブラウザによるAcrobat.comログインは
    普通に出来ます。)
    現在普通に運用出来ている方、もしくは同様の症状が出ていたけど解決出来たという方が
    いらっしゃいましたら、是非お知恵をお貸しいただきたいと思います。
    どうぞ、よろしくお願い致します。

    1週間検証を重ねていました。
    最初の頃より症状はだいぶ改善されて来ましたが、未だ万全という感じではなさそうです。
    長くなりますが、現在の状況をまとめます。
    ・以前のように全くダウンロードできないという状況よりは改善されている。
    ・数MB程度の軽いデータであれば確実にダウンロード可能。
    ・全体として大容量のFolioファイルでも、あれば、途中何度かエラーが出ても
    停止・ダウンロードを何度か繰り返せば全体をダウンロードする事が可能。
    ・タテ列のページ数が非常に多い(つまり単ページの容量が非常に大きい)
    Folioファイルは、何度繰り返してもダウンロードできない。
    ・時間帯によってダウンロードできる時間とできない時間がある。
    といった状態です。
    現在一番困っている状況としては、「タテ列のページ数が多いFolioがダウンロードできない」という点です。
    以前は一発でダウンロードできていたFolioも未だに何度かエラーを出しながらでないとダウンロードできない状況を考えると、安定してダウンロードできる状態まで戻っているとは考えられませ ん。
    しかしながら、各ページが大容量のFolioファイルを作成するのが初めてな為、このFolioファイルのファルサイズが原因でダウンロードできていないのか、現在のダウンロードが不安定な状 況が影響してのものなのかが特定できない状況です。
    いずれにせよ、サーバー側が以前の安定動作状態まで戻ってからでないと、原因の特定は難しそうです。
    引き続き、よろしくお願い致します。

  • Create a custom Adobe Content Viewer for iPad

    This question was posted in response to the following article: http://help.adobe.com/en_US/digitalpubsuite/using/WS9293e1fb3b977c5c-6373a356134d312f091-8 000.html

    Found it This is the one:
    The details of having a more public desktop viewer are still being worked out. The team is also exploring the ability to display interactive folios within a browser--I've played around with a prototype, and it's pretty cool. If you're interested, Zeke showed this at the end of his demo at MAX:
    http://tv.adobe.com/watch/max-2011-design/building-tablet-applications -using-indesign-and-digital-publishing-suite/
    Unfortunately, it's not something we can really discuss in-depth at this time.
    Thanks for pointing that out, however at this point in time, for 'Kenaglia' it's not available..

  • Adobe content viewer for ipad

    I don't succeed in accessing to the APP from my ipad with my ID adobe

    Sign in twice. that should load your folios, there is a bug causing this behaviour. If you get Authentication failed message, go to DPS Dashboard and login with your id, accept terms and Agreement. Then it should let you login.

  • Limitations/issues v.2 Adobe Content Viewer on Ipad 1 (not tested on 2)

    Update on 23-Feb-2012
    There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
    Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
    Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
    Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    The viewer on the ipad will crash on a navto://NameOfPage#PageNumberOtherThenTheFirst, if that page where it directs to has a slideshow. this happens 90% of the time.
    Some ideas for change
    Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
    Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
    Zooming in on an image without first having to tap on it to enable zooming.
    Updating content button.
    Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
    Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
    We would love to see the top issues working.
    Kind regards,
    R. Heijne

    Update on 24-Feb-2012
    There are a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
    Navto:// crashes to non preloaded pages with slideshow:
    Additional information/ text examples:
                    - Say we are on page 2. depth 2:  and you link to page 4 with depth 1 (not 0/first) (which has a slideshow on that page) This results in a crash.
                    - Linking to pages with depth 0 (and have slideshows, works.
                    - Say we are on Page 2, depth 3 and link to Page 3 depth 2 with a slideshow, works.
                    - Linking to all next to pages and top pages with slideshows, works.
    Fixed (viewer 2.3.1) Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible
                                           (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
    Fixed (viewer 2.3.1) Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out,
                                            instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Fixed (viewer 2.3.1) Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
    Fixed (viewer 2.3.1) Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Some ideas for change
    Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
    Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
    Zooming in on an image without first having to tap on it to enable zooming.
    Updating content button.
    Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
    Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
    We would love to see the top issues working.
    Kind regards,
    R. Heijne

  • 'Authentication Failed' for Adobe Content Viewer on iPad

    I could not sign in to Adobe Content Viewer on iPad using my Adobe ID? Message received was 'Authentication failed'. I tried signed in to Adobe website using the name ID and password, there was no problem. Could someone PLEASE HELP me!

    I Know nothing about this, but a Google search revealed this from the Adobe Support site.
    https://forums.adobe.com/thread/892219..
    SInce it is an Adobe app, you would probably be better off seeking help on their forums anyway.

  • Adobe Content Viewer in iPad dont update the contents on mi Folio Builder! Help!

    Please, someone have de same problem?!
    When i update my folio through the Folio Builder in Indesign 5.5, the Content Viewer in iPad dont update de folio.
    In Acrobat.com i see the contents update, but in iPad/Adobe Content Viewer not.
    Why this problem happens?
    Tanks.

    As I wrote on another thread (and this was directed at Adobe employees)
    "I have been closely monitoring many threads here at DPS (and DPS Private Beta Forums) in the last few weeks, and yes I am new to this particular product group having only been in it since March.  But I wonder if there is some way that Adobe can be made aware of how serious this issue is with Builder and Viewer and tools "not lining up" with Apple.
    "To keep putting this problem on Apple is somewhat of a shopworn technique (and I say this with all due respect.). Still, Apple commands fully 80+ % of the tablet market.  They are the big dog.
    "Suggestions for the future:  Perhaps there will be a way to choose a tools/viewers workflow at startup -- or to put a bigger "red flag" before installing any update that is not yet supported by Apple.  Approaching this from the engineering side, you may have forgotten just how many disclaimer screens the average designer/production person faces every week!  Many of us don't read them carefully. (Richard Dreyfuss reads them).
    "I have nothing but admiration for what Adobe software engineers are trying to do -- and these are nascent times to be sure.  But it certainly seems like this launch is going poorly.
    -- Jeff

  • Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?

    What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer. 
    Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
    There is no obvious path to the library in Adobe Content Viewer, either?
    Logged in both with Adobe I.D.
    Using ID CS6 on Windows.
    Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
    Thank you in advance for your response.
    James Goins

    Unfortunately, if you're on Windows you have no process to publish an
    app. You need a Mac.
    I wish Adobe would allow Creative Cloud members to use the same process
    that Pro and Enterprise subscribers have by exporting a zip file. You
    still need a Mac but you can pretty much use any Mac you have access to.
    With Creative Cloud to publish a Single Edition app, you must have
    InDesign installed on a Mac and you generate the app by choosing create
    app from the folio builder panel menu.
    All that said, if you create a folio while signed into the folio builder
    panel, that folio should show up in Adobe Content Viewer as long as
    you're properly signed into it.
    Bob

  • Folio not appearing in Adobe Content Viewer on ipad

    folio i created in indesign cs5.5 not appearing in Adobe Content Viewer on ipad.
    I have CS5.5, Apple ipad 1st gen ios 5.0.1 Adobe content viewer 1.9.1
    the folio appears on the acrobat.com site in the FOLIO PRODUCER
    but nothing is appearing on my ipad in the Adobe Content Viewer.
    I work for a large magazine publisher and would like to demo the folio on the ipad to sell the concept of the DPS.
    However if i cant get this on my device, its going to be a no go.
    Help please.
    Thanks,
    James.

    Thanks Ants,
    Your doubts motivated me to do some testing on the subject;-)
    I made several files of different dimensions, and uploaded them to the cloud. All of them rendered correctly on the desktop. But only those which used exact 4:3 width:height ratio  appeared in the Content Viewer on the iPad. And only those, which were at least 1024x768px. A perfect 4:3 document sized 768x576 did not show. But the 1536x1152 one appeared correctly.
    I am still certain, that the reason of absence od James' file in his iPad was caused by the dimensions of the folio. I would however modify my statement:
    Only the folios sized exactly 1024x768 px (Landscape, portrait or both orientations) are valid for iPad
    It should be: Only the folios sized 1024x768 px or more, with exact 4:3 ratio (Landscape, portrait or both orientations) are valid for iPad.
    Regards,
    Tomek

Maybe you are looking for