Content Viewer Issue on desktop

Hi all. I went to open a folio on my desktop ( MacBook Pro) we did this Spring, but now get this error -
I am completely up to date with the Cloud.I have also tried opening it with InDesign CS6 ( as we used that when creating it), but same message. How do you update a folio made 8 months ago to work with the latest desktop content viewer? I am afriad to update my Content Viewer on my iPad as the folio is viewable there.
Am I missing something obvious?
Thnx for any help.
Penny

Did you update DPS Desktop Tools? It sounds like you didn't. Perhaps try uninstalling/reinstalling InDesign CS6.
Don't be afraid to update the Content Viewer on the iPad. The newest version displays all previous formats.

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Adobe Content Viewer issue

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This is a known issue with smooth scrolling articles in the web viewer: From Digital Publishing Suite Help | DPS Bug Fix Release Notes:
"Smooth Scrolling articles in web viewer may not display properly on the last page if the length of the smooth scrolling article is not an exact multiple of the folio height. For example, the last page of a 1024x2000 article may be cropped, but a 1024x1536 (2 times the height) or a 1024x2304 (3 times the height) should display fine. The issue is especially common in portrait orientation. One workaround is to make the height of the smooth scrolling page height an exact multiple of the folio height. Another workaround is to use PNG image format for the Smooth Scrolling article instead of PDF."
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Are you experiencing Content Viewer issues on your computer ?

Hello
Since yesterday, the COntent Viewer has serious issues here, when a document is hcnage, if I click on preview, most of the times nothing happens, changes cannot be seen. CAn't find any logic, sometimes it works, but most of the times, it just doesn't.I have to close program and run it again in order to preview things correctccly and as you may guess, it takes lot of time and can't carry on this way.
So I was wondeing if someone had similar issues before I have to reinstall.
THanx !

I gotta ask....are you up-to-date with all the versions? > YES
How's it working today? > SAME THING AS POSTED
Are all articles experiencing problems? Or just one? > ALL
Is the stuff working out okay on your iPad? > YES
Is the update process in Folio Builder working out smoothly? > TAKES REALLY LONG ....
More info is always a good thing! I believe I might have seen a post from someone that was also having problems a day or two ago, but they went away. Could be server issues....? > MAY BE !!!!
THANX !

Web Content Viewer Issues.

Hi All,
The article cannot be located. A valid URL is required.
Is being displayed when im trying to access my folio's web content viewer. I have looked in the forum for the same error and nothing helped.
I have completed the following:
Enable Content Viewer in Administrator Settings
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Obtained the Application Name / Account ID / Publication Name / Article Name
http://contentviewer.adobe.com/s/applicationName/accountID/publicationName/articleName is the url that i insert.
The question I do have is regarding the fulfillments, do I need these to display the web content viewer.
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Hey Neil, That didnt end up working. Keeps saying "Cannot be located". Is there any other option that i keep missing.
The steps I've taken are:
Publish Folio to Adobe Digital Publishing
Enable the web content viewing for the folio
I have filled in the required fields on Folio Producer and Published. (Article Access - Free)
Ive logged into http://lighthouse.adobe.com/dps/entitlement/index.php and obtained the GUID.
Ive logged into http://edge.adobe-dcfs.com/ddp/issueServer/issues?accountId and ensured that all my articles are loaded.
Then I open up http://contentviewer.adobe.com/s/applicationName/accountID/publication Name/articleName.html
To display your folio on contentviewer.adobe.com, all you need to do is enable it in the administrator settings for that account.
Is there any step that you can see that im missing.
Daniel

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The Adobe Content Viewer for the desktop currently doesn't preview new iPad (2048x1536) folios properly. This desktop preview issue should be fixed in the next release.

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rebooted, reinstalled air rebooted, reinstalled Indesign CS6 rebooted...
After installing InDesign CS6, i choose Help > Updates and updated the DPS Desktop Tools
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Many thanks Geoff

Hi Everyone,
I can see, for such a long time many people are facing this issue (Desktop Content Viewer won't appear in InDesign CS6)
Friends here is the solution of this distinguished problem.
Steps: [For Window XP]
[Make sure your log-in has “Administration” rights]
Open My Computer [Window Key + E].
Open the Main Local Disk [C:].
Click on “Search” tab above.
Click on “All files and folders”.
Write “AdobeContentViewer.air” in “All or part of the file name:” Box.
Click on “Search” [Now you can see “AdobeContentViewer.air” file]
Double click on “AdobeContentViewer.air” to install it.
Select checkbox for “Desktop Shorcut”
Once it installed, open “Adobe Content Viewer” from the desktop.
Now close “Adobe Content Viewer”.
Open Indesign Application and try to “Preview” your article/work from the “Folio Overlay Panel”
I hope this will work for you.
Guys please share your experience after performing the above.
Cheers
Hitesh...

Desktop Content Viewer crashes every time

I can't get the Adobe Content Viewer for the desktop to stop from crashing on my MacBook Air. Even if I launch it separately, outside of InDesign. Anyone know what to do about this? I've reinstalled Folio Producer tools, but to no avail and am desperate to get it to work. Thanks.

I would try deleting all versions of it (including CS6) from the Applications > Adobe folder, and then either reinstall the Folio Producer tools or just open the package and drill down (AdobeDigitalPublishing-mul > payloads > AdobeContentViewer-mul > AdobeContentViewer.air) to install the desktop viewer.

White screen in the Adove Content Viewer (Android) when playing OAM files, how do I fix this?

Everything was working yesterday, not anymore.
Folio v31
Article PDF
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Auto Play - No Delay
User Interaction
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You know what's odd?
Yesterday I said it wasn't working and gave up on it. I read this message and I know I had all my animations set to 0.125 - thanks to some past forum questions you've answered- to which I double checked within InDesign.
Anyway, I went to check the saved folio preview - the one that didn't work- and now it works.
I didn't' change anything from when I gave up on it yesterday.
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Hello all,
I have two layouts I've added to a folio, the first is a smooth-scrolling layout and the second is a snap-to-page layout. It works perfectly until I add the horizontal layouts of the second set.
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Andrew

Trying to get it to work on the target device (in our case the Xoom) is the best way to understand the current Android viewer limitations.
The one's I'm most aware of (the last time I checked) are:
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- the in-app viewer (Open in Folio) won't play youtube videos correctly, you must use "Open in Device Browser"
- HTML articles and web views are not up to the iPad version's capabilities
- PDF formatted folios/articles don't pinch/zoom. On the iPad you can only pinch/zoom on pages without any interactivity.
Here's a list culled from the new feature release notes that tracks the limitations and how they've been improved.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-6abcbe621311f4e52df-8 000.html
Release 15
Scrolling is now enabled in HTML articles for the Android viewer.
Release 14
- You can now create retail folios for Android viewers. Customers can click a Buy button in the Android viewer library to purchase a folio.
- Customers can now restore all purchases in Android viewers as they can do in iPad viewers.
Release 13
Articles set to Horizontal Swipe Only (“flattened articles”) now work in the Adobe Content Viewer for the Desktop, as well as for Android and PlayBook viewers.
Release 11
The performance of PNG and HTML articles on Android devices has improved. The Android Viewer supports in-app web view.
Release 10
Although the Android Viewer more closely matches the iPad Viewer, some features are not yet supported. Unsupported features include flattened articles, inline videos, panorama overlays, and folios exported in PDF format. HTML articles and Web View overlays may have performance issues.

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Hi all,
I’m really desperate for help here, and I’m sorry if my question is a stupid one. I’ve spent three days search for an answer, and just cannot find a definitive answer anywhere.
I am a CC subscriber, so have access to the single edition DPS features, via Indesign CC.
I want to produce an interactive book/magazine/`dos publication in Indesign, via DPS. This publication is not for submission to Apple or anywhere else. I simply want to distribute the finished publication to the students in my academy for them to view via Adobe Content Viewer, on their desktop computers and mobile devices.
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Tim Shelbourne.

Thanks for the quick reply, Bob.
Can I ask, in what way would it be cumbersome? Is there a practical limit on how many people a folio can be shared with that way.. any impact on the originators system/account? Or just cumbersome in a practical way, of that being the only way to add people to the share?
So there is no way to physically distribute a .folio file then? Is it the case that the only non-Apple way of distributing publications is via the enterprise edition, via a custom viewer, or have I got this stuff entirely wrong?
My apologies, I'm struggling at the moment, but I'm a quick learner! ;-)
Again, thanks for your help,
T

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Content Viewer Issue on desktop

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