Content viewer will not download folio

content viewer is broken or are the servers down? Adobe please answer, this is very frustrating.

Are you sure you have the latest 32.4 version of the Adobe Content Viewer?
It feels similar to an issue we had prior to the 32.1 version (see fix notes at Digital Publishing Suite Help | DPS Bug Fix Release Notes)
Otherwise you may want to call support so we can run a few tests with the folio itself.

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Content Viewer will not download the folio preview. Is there a maximum file size?

I am unable to download a 378 MB folio into the Adobe Content Viewer on my iPad.
I can preview the same folio using the Content Viewer on my laptop, and it works fine in the Content Viewer on the iPad as well when I transfer the file from laptop to iPad using the USB cable. However, when I click on the download cloud icon, there is a "Waiting..." text beneath it, but the file won't download. There is no other error message, even after ten minutes of wait time.
I am using the most recent version of the Content Viewer, and have tried deleting and replacing it several times, as well as restarting the iPad. I have closed all other apps on the iPad to free up memory. The iPad is running 8.1.2 and have more than 4 GB of storage.
I using the most current version of InDesign CC. The folio version number is 32.
My download speed here is about 34 Mbps.
Any help would be greatly appreciated.

Are you sure you have the latest 32.4 version of the Adobe Content Viewer?
It feels similar to an issue we had prior to the 32.1 version (see fix notes at Digital Publishing Suite Help | DPS Bug Fix Release Notes)
Otherwise you may want to call support so we can run a few tests with the folio itself.

My I Pod will not download all content to my laptop. running windows 7 and I Pod ver. 6.1.6.

My I Pod will not download all music contents to my I Tunes on my Lap top when I sync. I have tried auto sync and manual download. i am running Windows 7 and my I Pod is updated to version6.1.6. I have tried to sync on two different lap tops and have deleted and reinstalled I Tunes on both lap tops.
Any suggestions?

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method   Maye you did this by "manual download"
Managing content manually on iPhone, iPad, and iPod
You can only sync to one computer/iTunes library so try:
Backing up the iPOd and then restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes

My purchased fims and TV shows show in menu of apple tv but will not download to view

Purchased items show in menu of apple tv but will not download to view. There is an indication of 1 hour 45 mins before able to view

Movies are currently a one time download. Because of this, it is your responsibility to back them up so when something like this happens, you can simply copy them over the new drive.
You can't download them again with purchasing once again.

I have an ipad 2 and when connected to my wifi at home it will not download and play you tube videos quickly. Do I need to upgrade my connenction speed? What is the optimal speed?

I have an ipad2. When connected to my wifi at home it will not download you tube videos for easy viewing. Do I need to upgrade my connection speed? Would 3 Mbps be enought or do I need to go to 6 Mbps. I mainly use my ipad to view emails, browse the internet and watch you tube videos.
thanks - Michelle

Welcome to Apple Support Communities.
There are a number of factors in the 'speed' equation. Any or all of them can affect the 'observed' speed of your connection.
1. Are you in a neighborhood full of WiFi routers (and thus, lots of WiFi interference)? I can 'see' at least 22 other WiFi routers from my living room!
2. What is the maximum connect speed and band and bandwidth available from your wireless router. Is it 802.11n or the older 802.11a/b/g? 300Mbits or 150Mbits? 2.4Ghz or 5Ghz or both? Does your router measure (QoS) Quality of Service and can it change 'channels' automatically?
3. What is the observed strength of your wireless connection? Are you getting at least 80% signal when connected? Are there other people in your family also using significant bandwidth at the same time (Netflix, streaming video, streaming audio, game systems)
4. What is the "advertised" speed of your current ISP connection?
5. What is the measured throughput of your current setup. Go to speedtest.net or use the free speedtest.net app available in the App Store. Try several times, from different locations in your home, and at different times of day and night.
I have AT&T DSL advertised at 3Mbit/sec down and 512Kbit/sec up. My Speedtest.net measured throughput is about 2.4 Mbit/sec downstream and upstream is about 0.4Mbit/sec. I'm using a Motorola Netopia 2210-2 DSL modem. I have no problem viewing YouTube videos and other mobile video content on the iPad 2. I'm connected wirelessly to a D-Link DIR-655 Gigabit router rated at 150Mbps at 2.4Ghz (only) with 802.11 b/g/n enabled. The interior of my home is within a range of 30-50 feet from the router and no more than 1 wall. It is a single level concrete slab foundation of about 1500 sq. ft. with cathedral ceilings. I have successfully streamed ESPN3.com on my MacBook at the same time my son was streaming another ESPN3.com game on his MacBook Pro. I've streamed YouTube videos while my son was watching a NetFlix movie on his Wii game system. He's also successfully used Skype for extended 'teleconferences.' None of my devices are connected to HDMI on a large screen TV. 95% of the time, I can do iChat video without any signal breakup to my son (who is at a college with a Gigabit (1000Mbit) wired connection!). 5% of the time the connection drops. We haven't tried FaceTime (designed for mobile connections to be much less bandwidth-intensive, from what I understand) simply because we both have iChat on our computers.
So for me, a 3Mbit DSL connection is absolutely adequate, given all the other parameters mentioned. As the car manufacturers say, "Your mileage may vary."
Message was edited by: kostby

2nd Gen Ipod will sync with itunes but will not download new song

My Ipod will sync with itunes but will not download newly purchased songs. It is Ipod nano 2nd gen.

If you want to use automatic syncing, you may need to set up or update the iPod's Music sync settings in iTunes. If the new songs are not included in what gets synced to the iPod, they will not sync.
If the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod appears in the sidebar, under DEVICES. Select it there, to show its Summary screen to the right. Toward the top, there is a bar of buttons, starting with Summary. Click on Music next to Summary. This Music screen is where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music, if not already checked. This is the "switch" to enable automatic syncing for songs.
NOTE: If Sync Music is not already checked, that means the iPod is currently set to Manually manage music. Setting up automatic syncing will replace the iPod existing content. If you want to add the new songs manually to the iPod (instead of using automatic syncing), please post back.
If your iTunes library fits on the iPod, you can choose the option to sync Entire music library. Otherwise, choose the option to sync Selected playlists, artists, albums, and genres. Below that, select (checkmark) what you want to sync to the iPod from the lists.
One convenient way to set this up is to first create one or more playlists in your iTunes library, with ALL of the songs you want on the iPod. Or you can use existing playlists. Back on the iPod's Music screen in iTunes, select those playlists under Playlists.
When you click Apply, iTunes syncs the songs in your selection(s) to the iPod (replacing its existing content). Going forward, to update the iPod, you can just update those playlists in your iTunes library (add/remove songs). If you have new songs, add them to a playlist that is synced to the iPod. The iPod does not need to be connected. The next time you connect the iPod (or click Sync if already connected), iTunes automatically updates your iPod with the same changes.

I have a problem with FP 13 in that a Council website with a regional map viewer will not now open.

I have a problem with FP 13 in that a Council website with a regional map viewer will not now open. The site was designed around FP 10 and the link they have to download FP 10 nowalso directs to FP 13. I followed the "How to revert to FP 11.7 (Chris Campbell Oct 2013) along with the uninstall instructions link and now have both zip FP 10.3 and zip 11.7 in my downloads. I attempted to run FP 11.7, the "winax" file for IE after unzipping it but I am blocked bya window that says I cannot do this and must install FP 13. The only choice in this window, other than downloading is QUIT. What is the best approach now. The website is Auckland Council and the window concerned is "GIS Viewer". neither Chrome or IE will open it.

Hi 34wiki,
There is only one uninstaller for Windows that will uninstall both 32- and 64-bit versions of the Flash Player. At one point there were two separate installers (one for 32-bit OS and another for 64-bit OS), but that has not been the case for a long time. Based on the error, it's possible you may using an older version of the uninstaller (to find out the version of the uninstaller, right-click on the file, select properties, then the 'details' tab). The latest version is always posted to this link, and will work on both 32- and 64-bit operating systems. If you get the same error using this uninstaller, please post the contents at the end of the FlashInstall.log file, that show the uninstall attempt. Since you have a 64-bit OS, there will be two files at the following locations:
32-bit: C:\Windows\System32\Macromed\Flash
64-bit: C:\Windows\SysWOW64\Macromed\Flash
Maria

My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

If restarting the computer and iTunes doesn't work you can try one of these suggestions.
1. If items appear (maybe in grey or different from working songs) but don't play you can try to delete them from your library so they will no longer seem to be there to the iTunes store.
a) select the item
b) press option and delete key assuming a mac keyboard
c) yes, send them to trash
d) restart Itunes, go to store, check for available downloads, and select download all
HERE IS ALTERNATE FROM APPLE SUPPORT
Note: Downloading of previously purchased movies is available in the United States only.
Open iTunes 10.6 or later on your computer. (You can download the latest version of iTunes here.)
If you're not already signed in, click Sign In, and enter your Apple ID and password.
After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
From your Purchased page, click the tab for the content type you're looking for (Music, Movies, TV Shows, Apps, or Books).
Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
Click the download icon to the right of each item to download that item.
Notes:
To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see, this article.
If they are offered for purchase in 1080p, you can download previously purchased 720p HD TV shows and movies in 1080p. Learn more about downloading in 1080p.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
Additional Information
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available. Related Articles
Read more about syncing purchased apps from the App Store in this article.
For information about enabling Automatic Downloads, see this article.
For information about associating a device or computer to your Apple ID, see this article.
For information about troubleshooting apps purchased from the App Store, see this article.
For information about resuming interrupted downloads, see this article.
For information about watching previously purchased TV Shows on Apple TV (2nd generation), see this article.
For information about adding a computer or iOS device to iTunes Match, see this article.
For information about subscribing to iTunes Match, see this article.
IF THE FIRST CASE APPLIES AND YOU ARE USING A PC THEN TRY ANOTHER KEY ALONG WITH DELETE TO REMOVE THE CORRUPTED ITEMS.
I THINK IT IS CONTROL AND DELETE BUT MAY BE ALT OR SHIFT WITH DELETE

ITunes updates will not download. Problem began with iTunes 11.

iTunes will not download to my computer. No firewall or pop-up blocker issues. Started with iTunes 11. Have same problem on 3 different computers. Does anyone know anything about this? Please help!

It's possible the AppleTV is being seen as a streaming only library - are you able to view streamed content under My Movies etcor My Shared Movies etc?
If the content is new and is HD it's possible you're downloading 1080p which ATV1 can't handle or sync.
AC

It says "this device is already associated with another apple ID" and it will not download previous purchases.

It says "this device is already associated with another apple ID" and it will not download previous purchases. This is a new iPad 4 as my last iPad 4 was stolen. How can I fix this issue, can I fix this issue?

Go to Settings > General > Reset > Reset and Erase all Content
This returns the iPad to its original state then setup the iPad as new.

Crystal XI viewer will not open in Internet Explorer

I have a web site using ASP and we are using Crystal XI as our report program. We developers have created the .msi file that is distributed to our QA and Production Servers so that all users can run reports and see them in Crystal Viewer using IE using any PC.
The problem is that only we developers can see the viewer in IE. Any client that runs the reports on a virgin machine (no Crystal loaded) only gets an IE window with a red "x" in the upper left hand corner.
Does any one know why the viewer will not display?
The .msi file I created holds these fiels:
CrystalReports11_5_RDC_Licence.msm
CrystalReports11_5_RDC_Runtime.msm
CrystalReports11_5_RDC_ReportEngin.msm
Microsoft_VC80_ALT_x86.msm
Microsoft_VC80_CRT_x86.msm
Plus a dll that is custom to us.
Can anyone tell me what I'm missing? As I said it works just fine (the viewer is show in IE) on any machine that has had Crystal Reports loaded prior to the run.

Intermittent rights issues when trying to auto-deploy ActiveX controls on a machine is very onerous to resolve.
Because of security concerns, typical corporate machines prohibit users from auto-downloading and installing ActiveX controls.
When the ActiveX control is required on a machine that's locked down, the ActiveXViewer.cab file must be physically copied to the machine, and a user with administrator (preferrably local admin) rights must manually install the CRViewer.inf found in the cab file.
CR.NET and Java Reporting Component has a HTML-based zero-client viewer, that do not encounter issues with ActiveX (unless the ActiveX print control need to be used for client-side printing).
Sincerely,
Ted Ueda

Hi there. I just bought a new iMac. Used to have a pc. Plugged my nano into iMac and it transferred my purchases fine. Bought a new album on i tunes and it will not download to my nano. Does anyone have any suggestions? Much appreciated. Thanks.

Hi there. I just bought a new iMac. Used to have a pc. Plugged my nano into iMac and it transferred my purchases fine. Bought a new album on i tunes and it will not download to my nano. Does anyone have any suggestions? Much appreciated. Thanks.

You may not have the iPod's Music tab set up in iTunes, which is how you tell iTunes how to automatically sync your iPod.
Select the iPod in iTunes. There is a row of "tabs" (starting with Summary). Click on Music there.
To use automatic syncing, the checkbox for Sync Music is checked. Below that, you can choose to sync Entire music library, if it fits. Otherwise, you can choose to sync Select playlists, artists, albums, and genres.
With the latter choice, you can create a selection of songs to sync to the iPod by selecting (checkmarking) playlists, artists, albums, and/or genres on the Music tab. For example, you can make a playlist in iTunes with all the songs you want on the iPod. That new album needs to be on that playlist, if you want those songs synced to the iPod. On the Music tab, checkmark that playlist.
When you Apply the change, your selection of songs sync to the iPod (replacing its existing content). Going forward, any changes in the iTunes Music library that are related to your selection of songs on the Music tab sync automatically to the iPod when you connect it, or when you click Sync.
Therefore, if you create a playlist with songs you want on the iPod, and select it on the iPod's Music tab, you can simply update that playlist in iTunes (add and remove songs), and those changes sync to the iPod automatically at the next opportunity.

Acrobat 9 Standard will not download.

I place an order for Acrobat Standard...........but the sofdtware will not download to my PC.
Any ideas as to why????
Dick

Kimg68365882 did you purchase Acrobat 9 Standard from Adobe directly? If so and you choose to download the software instead of receive a CD then please see Find a download link on Adobe.com.
If you originally received the software on CD then please use a computer with an optical drive to copy the contents of the CD to a USB drive.

My 7210 printer will recognize my xD media Card but will not download to my HP Vista computer

My 7210 printer will recognize my xD media Card but will not download to my HP Vista computer
This question was solved.
View Solution.

hi there,
could you provide the community with a little more information to help narrow troubleshooting? what method are we using to access the memory card from the vista machine?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Firefox will not download anything?

I seem to have a problem with Mozilla for Android, namely, that it will not download anything. I can click on downloads and it seems to go through the motions but nothing appears in 'downloads'. The problem started happening when I downloaded, installed and then removed another well known browser beggining with the letter 'O' :-; Unfortunately this browser messes with the stock Android download manager.
I'm running on a Google Nexus 7 with Android 4.3. Fortunately I can still download with the default Chrome browser. The problem has also ocurred on my Samsung SIII Mini which runs Android 4.1.2 so its not unique to the Nexus tablet. The problem is still ocurring even after a factory reset on the tablet!

Factory reset did not actually fix the issue.
However, I discovered something quite weird. When I try to download something, although it appears that nothing happens, FF puts an entry in History.
If I now go to history and tap on the entry for the download, FF starts downloading the file and then automatically presents me with the option to open in Aldiko or PDF viewer as before!
Its a pity it doesn't work on the first attempt - but at least I have a workaround!

Content viewer will not download folio

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