Content won't display in iTunes

So i have the new shuffle, and i have put about 80 songs on it and it works fine... BUT, when hooked up to iTunes, i wanted to check the contents of my new shuffle, maybe remove a couple of songs, but the content won't appear on the screen, although there are tracks on my shuffle.
I have done the restore, restart, etc. but still nothing. Therefore i have no problems putting tracks on my shuffle, but no way of removing tracks without having to restore factory settings and delete the lot.
Help will be much appreciated.
HP   Windows XP  

Make sure they are compatible with the ATV (see table below)
H.264 and protected H.264 (from iTunes Store): Up to 5 Mbps, Progressive Main Profile (CAVLC) with AAC-LC audio up to 160 Kbps (maximum resolution: 1280 by 720 pixels at 24 fps, 960 by 540 pixels at 30 fps) in .m4v, .mp4, and .mov file formats
iTunes Store purchased video: 320 by 240 pixels, 640 by 480 pixels, 720 by 480 pixels (anamorphic), or high-definition 720p
MPEG-4: Up to 3 Mbps, Simple Profile with AAC-LC audio up to 160 Kbps (maximum resolution: 720 by 432 pixels at 30 fps) in .m4v, .mp4, and .mov file formats

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