Contents/Index/Search/Glossary toolbar

The Contents/Index/Search/Glossary toolbar in my WebHelp
project only displays the text for one tab at a time.
For example, by default the project opens with the Contents
tab displayed. You can see the word "Contents" with the blue
background. However, for the rest of the tabs, you can only see the
icons on a white background. If you click on an icon, for example,
the Index icon, then the word "Index" and blue background display.
I want all the tabs to display with their words and on a blue
background at the same time. Can any of you help me? Thanks!

Welcome to the forum.
If you are using a skin, it is as simple as double clicking
the skin and setting the colours and text to what you want.
As described, there will no difference between the tab with
focus and the other tabs. Some small difference does assist
usability.

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The 'Content, index, search' section of my help is not working in Mozilla

Dear All,
The 'Content, index, search' section of my help is not working in Mozilla.
I am using robo8 and mozilla 8. Any idea? please help...
Regards,
Jobin.

Dear William,
It is a webhelp
It is working in all other browsers except Mozilla.
It is a merged help...
waiting for your reply..:)
Regards,
Jobin.

CHM buttons are not localized in a French project (shows English Contents, Index, Search, Print, Hide buttons)

I opened an old WinHelp project into my new RoboHelp 7. When
I generate the CHM, even with the Project Settings in RoboHelp set
to French and running in a French Windows operating system (MS
Windows XP Pro 2002 SP 2), the CHM output is still in English. The
buttons display in English (Contents, Index, Search, Print, Hide
buttons). The title bar of the CHM also says "HTML
Help" even though the project title in the Project
Settings is "Aide en ligne...".
My Windows Regional Settings through the Control Panel -
Regional Options tab is set French (France). On the Languages tab I
under Text Services and Input Languages, Details button, I selected
French (France) French. On the Advanced tab I selected French. Then
I rebooted.
On the language bar on my Task pane, I selected FR. The CHM
still displays in English.
Please help! I have to produce 4 CHMS in languages other than
English today.
Thanks!

GinaL, would you be able to give us an update? Did the CHM
files look ok on a PC with a true French OS installed?
To avoid having to rewrite everything, I've written the
following info/instructions for my team -- though I'm not yet sure
they're 100% correct:
After I reported this issue to Adobe, they worked on the
problem for several days. They even sent me a new
HtmSingleSourceHtmlHelp.dll file that was supposed to solve the
problem. But it didn't work correctly. No matter what contortions
we put ourselves through, we couldn't get both of these items
correct in the CHM file at the same time, namely:
Index compiled in correct alphabetical order accdg to the
language of the help project.
Correctly translated help title showing in the caption,
regardless of the user's Windows regional settings. (For example,
we wanted "FORMS-Hilfe zu FORMS 5-3" to appear as the caption of
the German version of FORMS help, even if our regional settings
were set to English.)
I think we'd all agree that the index has to be in
alphabetical order. So from what I've seen, this is what we have to
do when compiling a non-English version of help using RH7:
1. Set up the project with the foreign name.
2. Set the language in the project settings. And in the
Project Settings dialog, click Advanced and check out the LNG File
tab to make sure it's using a translated version.
3. Ensure that the Window Caption setting is correct in each
window included in the project. (On RoboHelp's Project tab, open
the Windows folder, double-click each window in turn, and check the
settings.)
4. Set the Language setting in the HHP file to Language=[hex
value for that language]. I found a bunch of them listed on this
web page. Someone else might be able to find a better source:
https://svn.origo.ethz.ch/scoop/es_scoop_60/library/i18n/locale/nls/i18n_nls_lcid_tools.e
5. Change your Windows regional settings to the same language
as the help project. (Reboot if prompted.)
6. Recommended, for safety's sake: Delete the CPD file.
7. Open the project and compile using RH7.
8. Check the index's sort order -- is it in alphabetical
order according to the language of the project?
9. Check the help caption -- make sure it's not "HTML Help".
Note: Any customized buttons in your CHM should appear
correctly translated, but other buttons (Contents, Index, Search)
still appear in English -- at least they do on my PC, even though I
did step 2 above. We need to check whether those buttons appear
correctly when the PC is actually running a true foreign version of
Windows, and not just with temporarily adjusted Windows settings.
OR -- is anyone else able to get these to appear translated in the
CHM file?
Does anyone have anything to add? Other solutions? Easier
procedures? Better results to report?
Thank you
Eileen

"Contents,Index,Search" tabs dont stay hi-lighted when active in chrome

I'm using RoboHelp v9.02 and Chrome v18. I've had several issues with my output in chrome that i was able to resolve except this one. I use custom images for selected & unselected buttons. The output is on a server and everything functions properly except for the toolbar buttons' selected action. Safari is doing the same thing but IE, FF, & Opera work fine.
appreciate any help on this

I think you will need to report that as a bug as far as Chrome is concerned. Safari on a PC is not a supported browser but if you get the same behaviour with Safari on a Mac, the latter is supported and that too would then be a bug.
I have only tested on Safari but got the result you describe. The button did function and what was shown below indicated what was selected so hopefully your users will not complain.
Please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

On Page 1 of the wizard, why are the Table of Contents, Index, and Glossary drop-downs grayed out?

RoboHelp HTML, RH7
Also, the Generate Adobe PDF option is grayed out.
Thanks,
Kerri

Hi there
In addition to what Peter advised, my own guess as to why they are disabled (grayed out) is probably because you don't have more than one defined? It would make sense that unless more than one of each was present, they would be unavailable.
Now if you *DO* have more than one of each defined, I'm at a loss to explain why they might be presented in a disabled state.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
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SOON: Advisor Webcast - WebCenter Content: Database Searching and Indexing

Learn how to improve search performance by attending the 1 hour Advisor Webcast: WebCenter Content: Database Searching and Indexing on March 15, 2012 at 16:00 UK / 167:00 CET / 08:00 am Pacific / 9:00 am Mountain / 11:00 am Eastern. For details, go here https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1399682.1.
TOPICS WILL INCLUDE:
* Optimize the database index for faster searching
* Locate WebCenter Content problematic queries
* Use SQL Developer to find explain plans and profile SQL statements
* Configure WebCenter Content to tweak search settings
Edited by: user754652 on Jan 30, 2012 7:44 AM
Edited by: user754652 on Mar 7, 2012 7:09 AM

Hi All,
Not sure if this is the right forum however I am not able to find the installation for Release 11gR1: 11.1.1.7.0 at http://www.oracle.com/technetwork/middleware/webcenter/content/downloads/index.html
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My home page is google and it works but when I open a new tab it displays an error message :Firefox can't find the file at chrome://quick_start/content/index.ht

I've made sure a dozen times that my home page is set correctly, and when I hit the home button next to the search bar it works and takes me right to google BUT whenever i open a new tab i get the error that my page cannot load and the web url that it keeps trying to remember is in the error message:
Firefox can't find the file at chrome://quick_start/content/index.html.
of course the last dot is not the url anymore but the end of the sentence for the error message, but i don't ever use chrome ever on my laptop only my cell so what is going on????? help fix god please!!!!!!

Do you have the FastStart extension?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
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*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Payload Content Based Search in PI

Hello Experts,
We are trying to implement Payload contenet based search functionality in our PI enviroemnt.
One of the approch I can across is to have the message index using TREX index engine. This would allow us to do the message content based search from RWB itself.
Can somebody give me a idea of how much does it take to have lience and configuration set up of TREX engine? Also, any link to a "How to guide" or any blog will be greatly appreciated.
The other approch I could find out on SDN was to have a ABAP report to achieve the same.But, it is only recomended for a system where messages flowing through the system are very low.
I would really appreciate If anybody can help me with more information or available documentation.
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Hi Rajan,
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OWC PS5 - Content Presenter - Search functionality in custom list template

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Sorry to see that this post hasn't had a response from the search team for so long.
1 Search will not find content in portlets (for instance page portlets).
That is correct. The content of portlets may be different for each user so indexing this content can provide misleading results. However, if you only need to index public content, Oracle Ultrasearch can be used to index all portal content, including that displayed through portlets.
2 If Search Results Type in a custom search portlet is set to Pages, the search will be made in page display name, page keywords and page description. It will not search for item content.
Searching for pages checks the following pieces of metadata:
page name & display name
keywords
description
all custom text attributes associated with the page type
all custom url attributes associated with the page type
all custom file attributes associated with the page type
Items will not be searched but again, its possible to index the entire page using Ultrasearch.
3 It is not possible to search for items but get found item's page links as results.
This is incorrect. The custom search portlet allows the administrator to select the attributes that should be displayed from the search portlet's "edit-defaults" screens. From here, its possible to select the "page" attribute to be displayed with the search results. This means that you can search for items and then click on a link to go to the page on which the item resides.
Various improvements have been made for 9.0.4, including better control over the display of page results.

Database passive content index state stays FailedAndSuspended even after reseeding

I have a mailbox database with two copies in a database availability group, the active copy is healthy and its content index state reports healthy as well, the passive copy is healthy but its content index state reports FailedAndSuspended.
I tried the: Update-MailboxDatabaseCopy <DBName>\<ServerName> -CatalogOnly more than one time, it completes (says 100KB written) but the state never changes.
I even tried to manually stop the service>delete CI>start the service, the CI folder was recreated (about 1 GB) but still the state is still FailedAndSuspended.
Please Help!

I found the following warning in the event log,
Event ID: 1009
The indexing of mailbox database Main-EX02-DB1 encountered an unexpected exception. Error details: Microsoft.Exchange.Search.Core.Abstraction.OperationFailedException: The component operation has failed. ---> Microsoft.Exchange.Search.Core.Abstraction.CatalogReseedException:
The component operation has failed.
   at Microsoft.Exchange.Search.Engine.SearchFeedingController.DetermineFeederStateAndStartFeeders()
   at Microsoft.Exchange.Search.Engine.SearchFeedingController.InternalExecutionStart()
   at Microsoft.Exchange.Search.Core.Common.Executable.InternalExecutionStart(Object state)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Search.Core.Common.Executable.EndExecute(IAsyncResult asyncResult)
   at Microsoft.Exchange.Search.Engine.SearchRootController.ExecuteComplete(IAsyncResult asyncResult)
I checked online, and found one website talking about the "ContentSubmitters" group, which I created in the Exchange Security Groups OU without any members but with stated permissions:
https://abdullrhmanfarram.wordpress.com/2013/06/16/event-id-1009-content-index-status-of-the-mailbox-databases-failed/

Content Index in Unknown state

We are running exchange 2013 with 2 servers in a DAG. On one of the servers we are getting error messages in the event log to do with the search function.
Microsoft.Exchange.Search.Core.Abstraction.OperationFailedException: The
component operation has failed. --->
Microsoft.Exchange.Search.Engine.FeedingSkippedException: "Feeding was skipped
for 'b0d55635-e3d9-4d83-9661-d7379e1cf0b0 (MDB01)' due to the state 'Unknown',
error code: 'Unknown'." at
Microsoft.Exchange.Search.Engine.SearchFeedingController.InternalExecutionStart()
at
Microsoft.Exchange.Search.Core.Common.Executable.InternalExecutionStart(Object
state) --- End of inner exception stack trace --- at
Microsoft.Exchange.Search.Core.Common.Executable.EndExecute(IAsyncResult
asyncResult) at
Microsoft.Exchange.Search.Engine.SearchRootController.ExecuteComplete(IAsyncResult
asyncResult)
When someone attempts a search which uses the server we get the following message.
Exchange Server Information Store has encountered an error while executing a full-text index query ("string("mark*", mode="and")"). Error information: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]:
Internal error while processing request (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
I have looked on the internet for a solution and so far nothing has helped the issue. I've looked at the content submitters group but I would have thought it would have effected both servers and not just 1.
I've run the script to install the search foundation service but this has not resolved the issue.
Has anyone come across the errors both and resolved the issue?
Thanks
Chris

Hi,
Please check the content index status of databases in DAG. If it's unhealthy, please rebuild content index to check result.
Best regards,
Belinda Ma
TechNet Community Support

Exchange Server 2013 Content Index is in "Unknown" state.

Hi Experts,
We have two Exchange Server 2013 CU3 installed in our customer premises 6 months back on top of Windows Server 2012 OS.
From last week, we are getting the content index status as "Unknown" while checking the "Get-Mailboxdatabasecopystatus".
We have tried to reseed the database by using "update-mailboxdatabasecopy -identity <db> -deleteexistingfiles then we came to know the server is not responding on port 3863.
Attached image is for your reference.
Need support from experts to resolve at the earliest.
Regards,
Santhosh
Santhosh Sivaraman MCITP: Microsoft Exchange Server 2007/2010 | MCSE/MCSA

Hi,
I had the same issue and was able to solved by recreate the search index component on the mailbox servers
Recreate the Search Foundation from scratch
Stop and disable the search services and rename the Data Folder "C:\Program Files\Microsoft\Exchange Server\V15\Bin\Search\Ceres\HostController\Data"
Open power shell and navigate to C:\Program Files\Microsoft\Exchange Server\V15\Bin\Search\Ceres\Installer
Run the command : .\installconfig.ps1 -action I -dataFolder "c:\Program Files\Microsoft\Exchange Server\V15\Bin\Search\Ceres\HostController\Data"
Output should be like
[PS] C:\Program Files\Microsoft\Exchange Server\V15\Bin\Search\Ceres\Installer>.\installconfig.ps1 -action I -dataFolder "C:\Program Files\Microsoft\Exchange Server\V15\Bin\Search\Ceres\HostController\Data"
Configuring Search Foundation for Exchange....
Successfully configured Search Foundation for Exchange
Rename the Index files for the database that are active on the node .
Start the Search Services
Removed a configuration entry that refers to the ContentSubmitters group. This entry is present in four XML files. Each file is called WcfConfigurator.
you can find each file in the following folder:
%ExchangeInstallPath%\Bin\Search\Ceres\HostController\Data\Nodes\Fsis\NODENAME\Configuration\Local
Here, “%ExchangeInstallPath%” is the Exchange installation root path, and the placeholder NODENAME represents one of the following names. (There is one name for each of the four files that are to be edited.)
AdminNode1
ContentEngineNode1
IndexNode1
InteractionEngineNode1
These are text files. You can use Notepad or any other convenient plain text editor to change them. Make sure that you make only the change that is described here.
Each file contains at most one line that contains the following: <AuthorizedRole>ContentSubmitters</AuthorizedRole>
Remove this line, and then save the file. Repeat this operation for each of the four files, and then restart the Microsoft Exchange Search Host Controller service.
Found the Index files in Crawling state as expected instead of Unknown.
Once all the Active copies are healthy and still the copies in failed and suspended state, then you can reseed the catalog files only using the below command
Update-MailboxDatabaseCopy -Identity BD\MBserver –CatalogOnly
Good Luck..
Regards,
Ayman Saleh

Disable content indexing for passive nodes

I have three node DAGs where one node is DR in another site.
Have noticed large amounts of traffic on my production network to DR and discovered it was indexing.
Is it best practice to disable the indexing service on passive nodes? In the event of DR you would lose search, and you would have to disable client experience checks. But other than that, I cannot a real downside. Can someone
confirm?
As an alternative is it possible to move indexing to my replication network?

Hi RAY1357,
Great information from JasonApt.
We can disabled on a specific mailbox database by using EMS:
Set-MailboxDatabase <name> -IndexEnabled:$False.
To disable indexing completely on a mailbox server, we can just stop the "Microsoft Exchange Search Indexer" service.
Found a blog, it applied to Exchange 2007, just for your reference:
Exchange 2007 Search - Part 2: Content Indexing
http://blogs.technet.com/b/exchangesearch/archive/2010/07/02/exchange-2007-search-part-2-content-indexing.aspx
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

Content Index State Crawling

We have an Exchange database that seems to always have a Content Index State that is crawling. Some end users have complained about slow searches and indexing issues (which is expected). We have
stopped the search services and renamed the catalog directory in an effort to rebuild the search catalog, but it just goes right back to crawling. The database is only about 300GB, so I don't think size is an issue.
Could it be there is some corruption on the database that is causing issues with the index catalog. We have removed the database from the DAG and tried it as a stand alone database, with the same
results.
Any ideas would be appreciated.

did you find anything in the event viewer (app/Sys logs).
You may consider restarting Search Indexer service and then check if that gets healthy or not.
If it still doesn't say healthy then you might have to consider Resetting Search Index for problematic Database or all database if all if it is a problem with all databases.
Refer to the link below to get info about how to reset Search index for a database.
Exchange
2010 Database copy on server has content index catalog files in the following state: Failed
Establishing Exchange Content Index
Rebuild Baselines – Part 1
How To Troubleshoot Issues With Exchange 2010 Search
Reply back with the outcome!
Pavan Maganti ~ ( Exchange | 2003/2007/2010/E15(2013)) ~~ Please remember to click “Vote As Helpful" if it really helps and "Mark as Answer” if it answers your question, “Unmark as Answer” if a marked post does not actually answer your
question. ~~ This Information is provided is "AS IS" and confers NO Rights!!

Exchange 2013: Content Index State Failed

I am running two, two node DAG's with Exchange 2013.
One DAG pair is running 5 databases with Server 2012 Standard and the second DAG pair is running Server 2008 R2 SP1 Standard with a single shared database.
No matter what I try, ALL 6 databases show "ContentIndexState: Failed" with "ContentIndexErrorMessage: An internal error occurred for the database or its index.".
I have tried rebuilding the indexes manually, automatically and manually copying the database files between servers. I also receive errors when trying to failover the databases because the content index state is failed.
In my test environment I have a very similar setup working fine with no issues.
Please let me know what I can try to get this resolved.
The error I receive when running the following set of commands is:
suspend-MailboxDatabaseCopy dag2db1\mbox1
update-MailboxDatabaseCopy dag2db1\mbox1 -deleteexistingfiles
[PS] C:\Windows\system32>update-mailboxdatabasecopy dag2db1\mbox1 -deleteexistingfiles
Confirm
Are you sure you want to perform this action?
Updating database copy DAG2DB1\MBOX1 on server MBOX1
[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is "Y"): a
WARNING: Seeding of content index catalog for database 'DAG2DB1' failed. Please verify that the Microsoft Search (Exchange) and the Host Controller service for Exchange services are running and try the operation again. Error: Therevwas no endpoint listening
at net.tcp://localhost:17063/Management/SeedingAgent-0A2745DF-4522-42AB-9115-5DDE9EDEF1C612/Single that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details..
[PS] C:\Windows\system32>

Hi Folks,
Here we go;
"On
August 14th, we announced the removal of the
MS13-061 Security Update for Exchange Server 2013 due to an issue where the patch changed settings for the search infrastructure, placing the content index for all databases into a failed state. As of today, we have released updated security updates
for both Exchange 2013 RTM CU1 and Exchange 2013 RTM CU2."
Details below;
http://blogs.technet.com/b/exchange/archive/2013/08/27/now-available-updated-release-of-ms13-061-security-update-for-exchange-server-2013.aspx
Yavuz Eren Demir
After installing this patch (Exchange2013-KB2874216-v2-x64-en.msp) seeding of the databases was impossible.
Error:
warning
Seeding of content index catalog for database 'Database02' failed. Please verify that the Microsoft Search (Exchange) and
the Host Controller service for Exchange services are running and try the operation again. Error: Could not connect to net.tcp://localhost:3863/Management/SeedingAgent-F293698C-B2D0-40CA-A2C3-FB37982E708712/Single. The connection attempt lasted for a time
span of 00:00:02.0592000. TCP error code 10061: No connection could be made because the target machine actively refused it 127.0.0.1:3863. .
Looking at the two services mentioned in this warning I've noticed the Microsoft Exchange Search Host Controller (HostControllerService)
was disabled
After Changing it to Automatic and enabling it, the problem was salved

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