Context menu not appearing in .doc

I ahve a user who is working on Windows 7 Pro, 32-bit, Office 2010 and Acrobat 9. The right-click context menu for creating a PDF works for everything BUT .doc. I performed the regsvr32 "C:\Program Files\Adobe\Acrobat 9.0\Acrobat Elements\ContextMenu.dll" command, but it didn't help.
Short of reinstalls of Office or Acrobat, is there anything I can do to solve this?

I had seen that in other threads. The fact is, I've had that combination working perfectly fine for months on 6 workstations. This issue just popped up the other day. Maybe you could tell me what I would do if this WAS happening with Acrobat X and Office 2010?

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