Continual problems with AAM/CC6 (Mac OSX)
I have been struggling for weeks trying to get AAM/CC6 working correctly (Mac OSX), following your Creative Community forum recommendations/discussion threads. But it just continues to be unreliable and buggy.
Current issues: My (Mac OSX) Application Manager shows that "Acrobat Pro XI" and "Muse" are installed on my system. But both are not installed on my system. When I try and do a manual download/install for Acrobat Pro XI, I get to the "Please Choose the copy of Adobe Acrobat Pro to update." But since it's nowhere on my system, I cannot continue and install. So I have no Acrobat Pro or Muse on my system. How can I get Acrobat Pro and Muse installed, and resolve these endless AAM/CC6 problems?
Hi tom_inLA,
Please download Creative Cloud Cleaner Tool from this Link and run the same. Once done please login to creaative.adobe.com and download Creative Cloud Desktop App.
http://www.adobe.com/support/contact/cscleanertool.html
It should show you Acrobat XI and Muse to install.
Please let me know if it helps
regards,
Abhijit
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