Continue to get error message "backup could not be completed" after purchasing additional storage

continue to get error message "backup could not be completed" after purchasing additional storage

Just wanted to update the community on my exciting adventure to fix my ipad;
I made my way over to the Apple Store here in South Florida and had my appointment with the geniuses. No one could figure this sucker out!  They did every thing they could think of to the ipad without success. Couldn't even tell me what the problem was. All were very nice about it, of course. I was told to wait a day while they contacted the great and powerful central genius(es) but apparently no one was home there since they never responded to the request for help.
Anyway, I will go back to the Apple Store one more time before I give in to the conclusion that my 3 year old iPad (original) is DOA

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    Just wanted to update the community on my exciting adventure to fix my ipad;
    I made my way over to the Apple Store here in South Florida and had my appointment with the geniuses. No one could figure this sucker out!  They did every thing they could think of to the ipad without success. Couldn't even tell me what the problem was. All were very nice about it, of course. I was told to wait a day while they contacted the great and powerful central genius(es) but apparently no one was home there since they never responded to the request for help.
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