Continue to get "please download flash player" eventhough it is downloaded onto my computer

I have a mac os 10.8.4 and it says I have flash player plug in 11.7.700.225. However whenever a internet site requires flash player it tells me to download it. I am highly annoyed because none of the adobe internet links/instructions are helping. Is there any way of speaking to an actual person from adobe??

Since we do not know what browser you use, check your browser's Help pages.

Similar Messages

  • Even though I have downloaded flash player it says when download complete that it needs doing again.

    Cannot successfully add flash player even though I am told download was successful i get another message immediately saying it needs to be downloaded again and I cant view anything that needs flash player.I am on windows 7 and a desktop.How can I fix?

    Flash Player forum would be a good place to ask: http://forums.adobe.com/community/flashplayer

  • Hello I use Mac pro with OSX 10.9.9 I am trying to download flash player but I keep getting this "Install Adobe Flashplayer" is Damaged and can't be opened anyone got any ideas please

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    You should make sure you do a complete uninstall of the flash player first and then install the latest FP14 version from this link - Use http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g
    In order to do a complete uninstall - Uninstall Flash Player | Mac OS

  • I download Flash player, proceed through the steps, but it takes me to a page where Adobe wants me to buy photoshop and other products and no way to bypass this and just get on with the installation without buying anything.  Anyone out there know how to d

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    Hi mansons67992701,
    No purchase is required to install Flash Player.  The offer you're seeing is optional.  There should be a yellow 'Install Now' button on the bottom right of the page. Is the button not displaying?  Please post a screenshot of the page (How to post a screenshot in the forum).
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  • Why get error msg, "failed to register," when downloading Flash Player

    turned off all firewalls, virus protection and popup blockers
    downloaded flash player uninstall and install
    ran both and still got subject error msg

    Hi H, Following are the procedures for the Uninstall and Install of Flash Player.
    You may want to print these instructions out to make it easier for you to follow. Don't connect back to the Internet until
    you get to step #10.
    1. Download and SAVE to your Desktop the Uninstaller:http://kb2.adobe.com/cps/141/tn_14157.html
    2. Download and SAVE to your Desktop the Installer for Internet Explorer:
    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
    3. Disconnect from the Internet
    4. Close all browsers, check system tray for any applications using Flash and disable
    5. Disable McAfee per instructions and McAfee Firewall- You don't have to disable the Windows Firewall
    6. Click on the Uninstaller and RUN. When it is finished, Reboot
    7. Check to make sure McAfee is still disabled, then check your Flash folder and make sure no files are listed. If there are
    any files in the Flash folder, RUN the Uninstaller again. Then Reboot, and check the Flash folder. Check McAfee before you
    run the Installer and make sure it did not become enabled on the last Reboot(restart).
    8. Run the Installer. When finished, Reboot Once.
    9. Re-enable McAfee and the Firewall
    10. Re-connect back to the Internet.
    Go here and test: http://www.adobe.com/products/flash/about
    Check your Flash folder and post back what files are there. Also find in ALL add ons the Shockwave Flash Object..ActiveX Control...Flash10e.ocx (version 10.0.45.2) and make sure it is enabled. Post that info back also.
    Hokiejsv, I know this takes time, but since McAfee re-enables itself on the reboot(restart) of your computer, it must be checked. Otherwise it will block the installation of the ActiveX Control which must be installed in order for Flash Player to work.
    If you have any questions, please ask before you start.
    Thanks,
    eidnolb

  • Please install Flash Player HD to continue

    When I start my computer I frequently get a screen showing "Please install Flash Player HD to continue"
    Is this legitimate or malware?

    There is no "Flash Player HD" from Adobe. Flash Player will play HD video if the video embedded is HD.
    Flash Player for ActiveX (Internet Explorer)
    Flash Player Plug-in (All other browsers)
    Flash Player (Mac OS X)
    THOSE are the "legitimate" installers.
    In Windows, go to: Control Panel>System and Security>Flash Player (32bit)>Advanced to check your version.
    In Mac OS X, go to: System Preferences>Flash Player>Advanced.
    The current version is 11.9.900.152
    If yours is lower than that, use the appropriate link(s) above to update.
    If you STILL see the update notices, you have malware producing them, but such malware wouldn't work on a Mac.

  • I HAVE DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A VIDEOS IT SAYS TO GET FLASH PLAYER,I ALREADY HAVE IT.I KEEP DOWNLOADING IT BUT IT STILL DOESNT HELP

    Question
    I HAVE DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A VIDEOS IT SAYS TO GET FLASH PLAYER,I ALREADY HAVE IT.I KEEP DOWNLOADING IT BUT IT STILL DOESNT HELP. THANKS

    Perform the suggestions mentioned in the following articles:
    * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
    * [[Troubleshooting extensions and themes]]
    * Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
    '''NOTE: When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    Check and tell if its working.

  • Cannot download flash player (please help)

    recently i have bought a mac and I have tried to download flash player but it doesn't work at all. I go to their website and download, follow every single step until the end, then it says that it was installed successfully. however when i want to watch a video it says that i don't have flash player, although I've followed all the steps to download it.
    i have os x Yosemite version 10.10.1. Please help.
    thx

    Launch Disk Utility, select your hard drive in the left hand window and click on the Repair Disk Permissions button:

  • I have downloaded flash player 10's of times . can i get it permently?

    I have downloaded flash player 10's of times . can i get it permently?

    http://forums.adobe.com/thread/1195540

  • Can you please assist me with downloading Flash Player in my Apple 13" Mac Book Laptop Computer.

    Can you please assist me with downloading Flash Player in my Apple 13" Mac Book Laptop Computer.

    Moved discussion from Downloading, Installing, Setting Up to Installing Flash Player.

  • How to get past the Flash Player Download screen when a newer version is already installed?

    Does anyone know how I can get past the Flash Player Download? I already have a newer version then what is trying to load. Therefore, I get a screen telling me the same, but I still can't access the files I need. It is a vicious loop I'm stuck in. Can anyone help me?

    Hi..
    Are you running Lion v10.7 by chance even though your profile indicates v10.6.8   ??
    I ask because you can only reinstall apps using Lion Recovery
    Much better to ask for help with Safari here before trying to delete the app and reinstall.
    Is the Safari app still in the Trash by chance?

  • Fail to update flash,gets "JavaScript is currently disabled in your browser and is required to download Flash Player" However javascrip is available and enabled

    Firefox requests to update Flash but the download fails over and over initialization at 50%.
    also in one trial of download i recieved the message: "JavaScript is currently disabled in your browser and is required to download Flash Player". But i checked and it is enabled.
    I am stuck with Flash In FF and moving to Chrome.

    Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.
    *https://support.mozilla.org/kb/Troubleshooting+plugins
    Latest Flash player versions here:
    *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
    You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.
    * http://www.adobe.com/software/flash/about/
    If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I can't download flash player on my MacBook!!

    I'm trying to download flash player on my Mac but when following the instructions of 'locate the Adobe Reader Installer file, named like “AdobeReaderInstaller[xxx].dmg”. and double click' nothing happens! An icon is added to my home screen but no matter what I do i can't get it to install like it says it should! Help please!!

    Im not too sure!! This is what the page I'm wanting to use but can't as I haven't got what ever I need says! I have now tried both of those links and the same problems are occurring. I do what I am instructed to do but when double clicking the download folder for it, the screen I know i need to continue appears but then goes before anything loads. Not sure if you are following what i mean so second picture is what help page says to do and i cannot get to step 2.

  • The video downloading is extremely slow after downloading Flash Player Active X (IE) and FP Plug-in

    I have Windows 7 on a 64-bit operating system, and have Firefox 19 and Internet Explorer 8. I tried installing Flash Player 11.6.602.171 from the Adobe Website and got an error message right at 47% download "can not contact reliable source." I also tried uninstalling whatever Flash Player I had, but I continued to get the same error message at 47% "can not contact reliable source." Finally, following the advice found in the link below under "Program Bar Hangs During Download," I downloaded Flash Player ActiveX (internet explorer) and Flash Player Plug-In (all other browsers). It appeared that both downloads were successful and I verified that the installation was complete in the link below under "Verify that installation is complete." It says I have Flash Player 11.6.602.171. My issue now is that whenever I watch videos that use Flash Player, the downloading of videos is extremely slow.  For example, a 45 second youtube video might take 30 minutes to watch. I have tried everything (from General Info, Download Issues, Installation Issues, Post-Installation Issues) in this Adobe installation problem page http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html but the problem has not improved. Can someone please help me? It would be greatly appreciated. Thanks!

    First, I went on this link under Progress Bar Hangs During Download
    http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header
    and then I downloaded Flash Player directly by clicking the links provided Flash Player for ActiveX (IE) and then Flash Player Plug-In (All browsers).  After my installations were complete, I tried watching any youtube videos or videos on www.ABC.com and the loading of videos was extremely slow.

  • Why Can't I Download Flash Player?

    I have repeatedly tried to download Flash Player after getting pop-up messages from Adobe that tell me I cannot open attachments to emails because I need Flash Player 9.0 or higher.  The messages say to download the latest Flash Player click here.  I follow the instructions to the letter and get a message that the download of Flash Player 10 has successfully been completed.  Then the next time I try to open an email attachment I get the same failure message.  I have also gotten led to an Adobe tutorial entitled Flash Player | 64-bit operating systems which directs me to select the 32-bit Internet Explorer system on my computer by going to Start>Programs.  I followed the download instructions using the 32-bit IE system and the download message says that Flash Player 10.0 has been successful.  But I still cannot open the email attachments and still get the message that I need to download Flash Player 9.0 or higher.  If I go to my complete list of programs on the Install or Remove Programs, I find a listing for several Adobe products such as Acrobat, ReaderX, Digital each of which has a size in bytes.  Flash Player 10 is listed but there is nothing shown in the byte size column.
    My computer is a Hewlett-Packard Pavilion with an Intel Pentium Dual CPU E2220 @ 2.40 GHz  64-bit operating system using Windows Vista Home Premium, Service Pack 2.  The default browser which I use is Internet Explorer 64-bit.
    I'm 80 years old and trying hard to get along with computers.  Please know that any help provided on this frustrating problem will be greatly appreciated.  Thanks in advance.  And please make your suggestions in great detail without assuming I know very much. 

    Hi James, Check and make sure the Shockwave Flash Object is Enabled in your IE manage addons.
    In FF, look for the Shockwave Flash plugin and make sure it's Enabled.
    Make sure you are using the 32bit browser and not the 64bit.
    Also check this for IE: (you want this OFF, not on)
    To turn on ActiveX Filtering
    In Internet Explorer, click the Tools button, point to Safety, and then click ActiveX Filtering.
    To turn off ActiveX Filtering on a specific website
    In Internet Explorer, click the Filter button in the Address bar, and then click Turn off ActiveX Filtering.
    To turn off ActiveX Filtering on all websites
    In Internet Explorer, click the Tools button, point to Safety, and then click ActiveX Filtering.
    I don't have time to check on why Chrome is not working. Make sure your Anti-Virus is not blocking.
    Also when you are trying to Install, all browser windows must be Closed.
    Will check back later, but it's best to start you own topic as Pat suggested and flutie has done.
    eidnolb

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