Continuosly restarting ipod classic

I'm on my second 160GB iPod classic - the first went back with exactly the same issue.
I loaded about 90GB of music on this second one and about 20GB of video. It worked fine yesterday - i was able to play a random set of playlists and the video without any issues. This was synched without album art - which i thought may have been the first one's problem.
I selectively synch using playlists.
Last night I topped it up with another 10GB or so of video and more music, taking it up to just 7GB showing as free when the synch had finished.
Having disconnected it normally, the main menu came back ok. Clicking on music though caused it to freeze. I reset it through menu-select - and now its continuously restarting. It doesn't get as far as the main meniu being on display, just the Apple logo.
This is the same issue I had with the first one.
I can't find any way to reset it. And the diagnostic mode isn't accessible either.
Any ideas? Is there a way of hard resetting it? note that it doesn't show up in itunes - given its continuously restarting.

I am experiencing this problem as well. I'm getting pretty sick of my iPod. I've already had to reload all my music onto it twice because it's all been mysteriously erased. For $300 for an 80gb Classic you'd think they could make a product that actually works. If this cannot be fixed and Apple does not make this up to me they have lost yet another customer as a result of their shoddy products.
Currently my 80gb is cycling through the reset process, never getting past the Apple logo. Cannot access disk mode, diagnostic mode or anything. It loads the apple screen, then the screen goes black and i hear it make a clicking noise. It does not respond if i plug it into a computer. This happened after I docked it with a new Logitech Pure-Fi Anywhere speaker dock. What can be done about this? Do I need to return it to where I bought it? Should I try to return it to Apple? I hope someone from Apple notices this discussion.

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Can't restart ipod classic.

When I plugged my iPod classic into my Mac this morning to update my newest songs, it said "Battery very low." I suppose that could be, but it would be unusual. I'm pretty religious about keeping my iPods charged.
It's been charging for a couple of hours now, but still won't restart. I can hear the drive spinning up and down ...the Apple logo flashing on for a few seconds, then goes away.
I've tried rebooting a couple of times, but I can't tell if it's actually rebooting, or just spinning off and on like it's been doing while it's charging.
I don't know what to try next.

Hi b.lindstrom,
If you are seeing the Red X on your iPod, then try putting your iPod into Disk Mode and then restore it within iTunes. If that does not work, then you will need to setup service on your iPod. The article below will have more information to help you out.
iPod Displays a Red "X" Icon
http://support.apple.com/en-us/HT203170
Regards,
-Norm G.

TS1502 My iPod Classic is shutting down iTunes, blue screening my computer (windows7) and restarting it... any suggestions?

I hadnt used my iPod in awhile, so when I tried to sync it, the libraries didnt match up and to avoid hassle I decided to restore it (using the option on itunes when you plug in your device).
After restoring, I tried to connect to iTunes again. While it said 'syncing iPod' on my device, it froze iTunes. Within seconds, my computer crashed and a blue screen came up. I restarted my computer and tried to sync again, with the same result. I should also mention that upon plugging it in, my computer comes up with a box saying check device, hardware problems. I click 'find solution/check for problems' but they always come back negative. I've searched for and tried many options:
Starting it in safe mode, disk use, not allowing auto sync. Rebooting my iPod (hold down menu+center). Rebooting then connecting while the apple logo is displayed. Tried different USB cables. iTunes help said to check for driver updates on my computer, and all are fine.
If my iPod can just stop working for no apparant reason (its not like it took a late night toilet bowl swim) how I can determine if its toast or I'm just trying the wrong things? Suggestions, please??!!!

See Corrupt iPod classic,
tt2

My mac will restart & show Blue Screen when plugged ipod classic into my mac

When i plugged ipod into my mac and i put to the Disk Mode my ipod , the computer will restart & don't let me to restore my ipod !!!! Please help and give me a solution !!!
My ipod & mac info :
iPod Classic 160gb (2009)
Mac Book Pro (2011)
iTunes 11.1.3

If your computer is a 2011, you can stop the blue screen by turning off graphic card switching. Under apple, system preferences, energy, uncheck box. Temporary fix. Your logic board may need to be replaced if you are under warranty or have apple care otherwise $1000.00. May be software or firmware problem but apple has provided no info. Replacing logic board has corrected problem for some users and not others. Everything I've mentioned only applies to 2011 MBPs.

Ipod Classic restarts computer. Help!

I have an 80gb Classic bought last August which has been working fine until today! I plugged it in the USB, the screen goes blank and it restarts the computer in a continuous loop. I tried it in 3 different USB ports and it does exactly the same thing in each.
I turned off the auto restart and I get the following error message when I switch it on:
*Stop: 0x000000FC (0xBA5078E8, 0x0AZF6963, 0xBA507848, 0x00000001)
I'm not a computer expert by any means and have no idea what to do next to try and solve this.
My ipod has itunes 8:2 on it. I've tried to update the drivers on each USB but the computer says that there is no update for them and that they are already up to date.

Hi chaps,
you may add myself to your problem report list too.
After having installed iTunes 8 thru the update process called up from Vers 7 my iPod classic 80G is crashing the Vista computer. Blue screen indicates "usbappl....sys" to be the issue and after Vista recovery the problem report includes the info
BCCode: 1000007e
BCP1: C 00 00 00 5
BCP2: 8D7DC515
BCP3: 8895B688
BCP4: 8895B384
OS Version: 606001
Service Pack 1_0
The crash happens regardless of whether iTunes is running or shut down. The ipod classic 80G works on another machine under XP and using iTunes 7.xxx
I hope that Apple can very soon offer an update to iTunes.
cu

Ipod classic isn't recognized by the computer & keeps on restarting

hii
I am experiencing very strange problem.My apple ipod classic isn't recognized by my computer nor it formats or restore & keeps on restarting on it's own when tried
to open any application.it also shows that there is 0kb free & 0kb used.
please help
highly obliged

I have the exact problem. My ipod (and now there's two of them!) used to work fine, sync, etc. with this computer. A while back, it stopped recognizing the ipod. I tried all the stuff (the 5r's), checked my usb ports (work with all other devices), different cables, etc. Finally, I got another ipod. Now I've got two perfectly good ipod classics that I can't get music on or off of. grr.
I guess it's something in my computer set up (which is still strange, since, to my knowledge nothing has really changed from when it used to work)...but it my laptop also won't recognize either ipod. so that's two computers that I'll have to take to some expert if I can't figure this out. frustrating!

While restoring the factory settings on my 7th gen iPod classic, my computer blue-screened. Now, my iPod just keeps continually restarting and cannot be recognized by my computer or iTunes.

Is there a way I can make my iPod stop restarting and be recognized by my computer so I can continue to use it?

Hello GraceSchaff
Try putting your iPod Classic into Disk Mode and then in iTunes click restore when it shows up to take care of that process again.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
Regards,
-Norm G.

My IPOD Classic Video 5. Gen. showed videos, but now it does no longer show them, instead i see a black picture on my IPOD and it doesn`t work. I have to restart it every time, i try it. i restore the software with itunes, but the problem still exists.

My IPOD Classic Video 5. Gen. showed videos, but now it does no longer show them, instead i see a black picture on my IPOD and it doesn`t work. I have to restart it every time, i try it. i restore the software with itunes, but the problem still exists.
The Videos are showed up front 4 months, but now they are no longer to be seen. When you star a video first the hard drive starts, but then it stops and hangs up. I have to restart it, starting with the apple logo....

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

IPod classic won't sync after Sleep until G4 restarted

I've got an *80GB iPod Classic* (sw ver 1.1.2) that *won't sync* with my G4 Quicksilver (10.4.11) *after the computer wakes up from sleep*. If I restart the computer, I can sync with no problem, and I can disconnect the iPod and sync as many times as I like +as long as the computer doesn't go to sleep.+
My iPod is connected via a *Belkin USB 2.0 5-port PCI expansion card*. I can't remember the model number of this card, but I know a similar one would not permit my computer to wake up from sleep when it was installed.
I've consulted http://support.apple.com/kb/TA24639 and know some PCI expansion cards provoke sleep issues with the G4, but there's no specific information on what issues or which cards. The solution offered in the kb article won't work for me, either, as the Quicksilver's built-in USB is 1.0 (i.e. slow).
*Have I diagnosed the problem correctly* -- is the problem with the Belkin USB 2.0 expansion card?
If so, *is there a similar USB 2.0 card out there that doesn't induce sleep problems* (i.e. disk mounting problems after the computer wakes up)?

is itunes open when it goes to sleep? is the ipod plugged in when it sleeps? does unplugging & plugging in again the ipod make a difference?

Plugging in Ipod classic restarts computer + blue screen!

So I haven't had a problem with my 80gb ipod classic until last night. Last night I updated my itunes and then plugged my ipod in to sync it. Within a second a blue screen had appeared on my computer and my computer restarted. I tried again today and it did the exact same thing. I even tried it with itunes not open (so it's gotta be something with the ipod right!?) I tried a different USB, and no luck. Please help

Hi chaps,
you may add myself to your problem report list too.
After having installed iTunes 8 thru the update process called up from Vers 7 my iPod classic 80G is crashing the Vista computer. Blue screen indicates "usbappl....sys" to be the issue and after Vista recovery the problem report includes the info
BCCode: 1000007e
BCP1: C 00 00 00 5
BCP2: 8D7DC515
BCP3: 8895B688
BCP4: 8895B384
OS Version: 606001
Service Pack 1_0
The crash happens regardless of whether iTunes is running or shut down. The ipod classic 80G works on another machine under XP and using iTunes 7.xxx
I hope that Apple can very soon offer an update to iTunes.
cu

IPod Classic froze, tried restart, now in recovery mode.

I dropped my iPod Classic 160 GB, but it played fine for a while, then it froze. I tried to restart it by doing the slide-the-lock-then-press-Menu-and-middle-button thing, but then it said 'Restore in iTunes.' I tried that but now there is a white screen with a flashing circle-and-slash. It also says 'Do not disconnect.' I still have it connected to my computer. Will this help?

sabrinac wrote:
Hi I tried your method but it doesn't work. I have tried resetting, restoring and it keeps going back to recovery mode. It has been 4 days already ...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

PC restarts when iPod classic 80GB is connected

When I connect my new 80GB iPod classic to a USB 2.0 port on my pc, the pc restarts. When I connect to a USB 1 port it works ok but obviously I then have to wait longer to transfer music.
I've had iTunes installed for over 2 years with an older iPod on my pc and it worked fine in a USB 2.0. I did uninstall and reinstall iTunes (with latest updates) but it still doesn't help. While iTunes was uninstalled, I plugged the iPod into a USB 2.0 port and it didn't restart the pc. As soon as I reinstalled iTunes, the pc kept on restarting whenever I tried to use a USB 2.0 port.
Does anyone have a solution please?

There is probably a better answer in the forum somewhere.
Maybe you should uninstall your USB 2.0 port and restart Windows. Windows will see the USB as a new hardware device and load the correct drivers for it. You can uninstall it in Control Panel, System Properties, Hardware tab, Device Manager. There's also an "Apple iPod USB Driver" located in here, maybe that will work.
Side note, I also own an 80GB classic, it's hooked up to a regular USB 1.1 port and it really isn't too slow, it did take 20 or 30 mins to transfer the 3200+ songs but I didn't mind. Podcasts transfer pretty fast for me.

Frustrating! iPod Classic restarts computer!!

I have gone through numerous help guides from Apple and have searched through at least 40 pages on the message boards and have yet to find any advice that might actually help me. I recently got a new 160GB iPod Classic and when I connected it to my computer through the USB port it was not recognized by iTunes but a little bubble popped up in Windows saying that a USB Mass Storage Device had been detected and as soon as that disappeared, the computer went to a blue screen and then restarted. The blue screen did have a message on it but it flashed so quickly that it was impossible to read. I tried nearly everything I could think of to make the problem stop. I deleted a lot of old programs from my computer, I reinstalled iTunes, and have tried other things which were suggested in the help articles. However nothing I did fixed the problem.
I took the iPod back to the Circuit City where I had purchased it and the guy there tested it by plugging it into his computer...he had the same problem. Thinking that it was an issue with the iPod, we got a new one. Unfortunately the same problem occurs with the new iPod. I also bought my father a 4GB iPod Nano over a month ago but haven't had the time to get his hooked up, and oddly enough it restarts the computer as well.
For some reason my ancient 20GB iPod still connects to iTunes, but only through Firewire. I've tried using Firewire with the Nano and the new Classic, but iTunes won't recognize the iPods through that either, but at least it make the computer restart.
Any advice or help would be greatly appreciated!!

Hi chaps,
you may add myself to your problem report list too.
After having installed iTunes 8 thru the update process called up from Vers 7 my iPod classic 80G is crashing the Vista computer. Blue screen indicates "usbappl....sys" to be the issue and after Vista recovery the problem report includes the info
BCCode: 1000007e
BCP1: C 00 00 00 5
BCP2: 8D7DC515
BCP3: 8895B688
BCP4: 8895B384
OS Version: 606001
Service Pack 1_0
The crash happens regardless of whether iTunes is running or shut down. The ipod classic 80G works on another machine under XP and using iTunes 7.xxx
I hope that Apple can very soon offer an update to iTunes.
cu

My Ipod classic says its syncing but restarts itself after disconnect what's going on?

I have a second generation Ipod Classic. When i connect it to my computer to sync to Itunes it says its syncing then proceeds to go through "steps" to find which songs need to be synced; syncs them then takes forever to connect then allow me to eject. When I correctly eject the ipod from the USB, the Ipod device basically restarts itself and does not have any of the new music on it. I have tried a force restart and it's still acting this way. Any input before I throw in the towel and opt to buy a new device?

Hi kristenleducphotography,
I have a link for you that will help you troubleshoot this issue with your iPod classic. This link is to a troubleshooting assistant that will take you through the steps necessary to determine the source of the issue:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Computer restarts after syncing 80gb ipod classic

Every time I sync my ipod classic,(80gb)the computer restarts itself. How do I stop this? I'm using windows XP home edition. Any advise will be greatly appreciated

Are you getting any sort of blue screen when the PC reboots? If so, what numerical and text codes are you getting with it? (ie 0x\[zeros/letters/numbers] CAPSANDUNDERSCORES)
If the blue screen mentions a specific file (for example, “ati3duag.dll”), let us know what that is called too. (Exact spelling, please.)
Here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
If you're not seeing a blue screen (or if you’re just seeing a flash of a blue screen before the PC reboots), we can use the following technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
With those settings in place, does a blue screen appear before the PC reboots?

Continuosly restarting ipod classic

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