Continuous 'Backing up.." message in iTunes
When iTunes attempts to backup my iPhone, it gets stuck, and will display the "Backing Up..." message. I've left it overnight several times. I've tried removing old backups, restoring the the phone and resetting all the settings. Short starting from a new iTunes library, any ideas?
This is Tiger, not Leopard. The phone is running 1.1.1. I've swapped USB ports and the phone is otherwise working well, and two way syncing is working.
I have had the new 16GB for 2 days now and it decides to do a back-up. I have been waiting an hour for it to stop. I guess it could ask if I was ready for a back up and I also would like to decide where to place it, like on my backup drive, but I am unable to find options to do this.
iPhone needs an option to decide when and where to store your back-ups.
Similar Messages
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Continually get a message saying "We are experiencing technical difficulties, please try later" when trying to set up allowances. Not very helpful. Any ideas. I am running the latest itunes with Windows 7 Professional.
Not a solution yet, but received the following from one of the tech people I've been e-mailing back & forth with.
"I'm sorry that you have been unable to submit your podcast. The podcast submission form is currently offline. When trying to submit the podcast you will receive this message "We are Currently Experienced Technical Difficulties". Once the issue has been resolved, I would be glad to inform you.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available."
Who knows, maybe the problem isn't with my feed after all. -
I am having problems unlocking my iphone 5. I have received an email from my old provider confirming that the phone is being unlatched and I need to complete the process through itunes. I have backed up and restored but I have not received a message from itunes stating the phone is unlocked. Do I use the old or new sim card while connecting to itunes or does it not matter. I dont know what else to do to finish the unlock?
You can use either, but if you restored to the backup, then you will not see the message. You need to restore the device as new first, then restore the backup. Make sure you can continue with the unlock first. Many of the emails report, "Your unlock has been approved, restore your device in iTunes in 24 hours", or something like that. If it is ready to go, then as I said earlier, restore as new first, and then you should see the confirmation.
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I just finished using iTunes, closed out and then tried to get ack in. Got this message "The iTunes library .9tl file is locked, on a locked disk, or you do not have write permission for this file." How can I get back ino iTunes ?
I actually figured it out...I had to go to the iTunes Library Extras.itdb file and give myself permission to have full control. THEN, I could go and estore a previos version. Once I had done this, I got the same message for iTunes Library Genius.itdb . . . I did the same thing with it and Voila'!!
Hope this helps...
SVT -
I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?
Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"
To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!
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My 4th Gen iPod Nano isn't displaying a "Use iTunes to restore" message, but iTunes is displaying a restore message when I connect it. I have original music that I can't back up on my iPod. Is there any way that I can fix the iPod without restoring it?
It's not designed to work like this. When you sync, the iPod stores some information that basically says 'this iPod belongs to computer xyz'. Apple did this to prevent copyright issues (syncing someone else's music).
If you really want to do this, you'll have to at least tie both iTunes installations to the same account. Maybe have them sync with each other. -
Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!
Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406 -
When i connect my iphone 3GS to my PC, while syncing in progress, pc shows backing up, preparing to sync. Then message display "itunes stopped working",
windows checking for solution, Then message comes "A problem caused the program to stop working correct. Windows will close the program and notify you if solution is available" , Then Itunes go off. I have tried agains installing Itunes etc no use. I am not a computer literate, help me to resolve this, ThanksI have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
HT4946 how to view backed up SMS messages in itunes
how to view backed up SMS messages in itunes or on my pc
If they are included in the iTunes backup, you do not view them. iTunes backups are not viewable, they are intended solely for restoring to an iOS device.
If the device has been used as designed and the pictures were regularly copied off the device to the computer, look in the folders where you put them.
If the device has been used as designed and contacts were synced with a supported application on the computer or a cloud service, look in that application or cloud service. -
Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.
How long has this been going on?
If more than 48 hours, then try a different computer. -
I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks
I have the same issue, except I can't even sync.
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I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.
The issue you are experiencing is with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. -
hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone and it may be damaged and cannot be activated. HELP PLEASE!!
Why on earth send a Worning phone for service sounds like cutting up a Heaththy PET to see how it looks on the inside
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I can not seem to back up my iPhone 5s, error message is: iTunes cannot back up this iPhone because not enough free space is available on this computer
There is plenty of space over 260gbAre you absolutely sure there's 20GB in use, and not that it has 20GB free? If you click on the hard drive icon on your desktop and click cmd-i to Get Info, what is the available space?
Matt
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