Continuous Crashing even after 3 refreshes; Profiles messed up, leading to constant "Restart to update"
I've been having problems with Firefox Developer Edition for a little while now. It freezes up frequently, and crashes more than it reasonably should. I've gone through and removed all the addons that I don't absolutely need, thinking that might be the problem, but it hasn't helped tremendously.
Also, I used to have Profilist installed, and I switched profiles around several times. I previously submitted an issue where I constantly have the "Restart to update to Firefox Developer Edition 37.02a" message every time I open the browser (after it supposedly updates). I assume this is because I'm not on the default profile, which has been deleted. I've tried to rename a profile to just "Firefox," but that doesn't work. What can I do to try to restore a default profile?
My crash logs:
bp-bd9a6a74-bd6a-4071-95dd-274c52150206
2/5/2015 7:57 PM
99e20f5f-da16-4dbd-850d-3be4c87eb14c
2/1/2015 9:38 PM
c7041b44-f35a-495c-a0da-d483eb002d2c
2/1/2015 9:38 PM
fc0a09e9-eb61-4246-815f-7003d4c54a18
2/1/2015 9:37 PM
e73ffe8e-4bd5-4818-83ae-131f8a615a2a
2/1/2015 9:37 PM
bp-e90496ec-2cab-4faf-b51d-7b22a2150202
2/1/2015 9:34 PM
22ebd5f4-72db-4f93-9ff7-70c553ea63a9
2/1/2015 3:31 PM
bp-eaa22e72-d24d-43d6-81bc-ad26f2150131
1/31/2015 3:20 PM
2788fe0c-93f6-4c09-9c60-3c3dcba22551
1/29/2015 12:32 PM
90597fe4-1a07-482a-b9df-0c1a570e86c8
1/22/2015 7:43 PM
bp-1a1c355c-a9df-4a19-a19e-293f32150121
1/21/2015 3:31 PM
bp-96bda2a3-9446-4276-a233-fbed82141216
12/16/2014 6:58 PM
a4913da7-dd7c-4d0e-874a-0c07f9cdd96f
12/13/2014 2:26 PM
6bdb05bb-deea-4b31-8bd4-ff72c22e9d58
12/12/2014 8:51 PM
89b89bcf-63e4-4d49-a01a-b53c70ab00a0
12/11/2014 8:48 AM
4b2cd9fa-51e2-499b-ba0d-97126bb32832
12/8/2014 2:01 PM
baf72110-63ff-40e0-9a57-3042f2f019cb
12/8/2014 2:01 PM
bp-ea4d9724-1a2f-4b0e-b188-0452f2141128
11/27/2014 11:46 PM
1322bb76-9824-4f9b-b363-55ce44c85fa3
11/25/2014 6:53 PM
de3abf45-5ea5-4ad7-a8f3-e1673fed97bb
11/22/2014 8:35 AM
8c6b5fc5-c2fd-442e-afad-c0ed57982248
11/15/2014 10:10 AM
c5346835-3f92-483f-bb03-ab0a135c5566
11/8/2014 12:26 PM
0b330942-9c7b-402e-a912-ddaf089bfe85
11/5/2014 6:06 PM
01b58265-eefc-4cf2-b25a-642e282c7c49
11/5/2014 5:56 PM
bp-75aa4234-0b64-4229-86e0-c93792141105
11/4/2014 9:48 PM
@FredMcD: Hey there. I went through and submitted about the most recent 15 by clicking on the crash number and having the crash site load up. I'm not exactly sure what you mean when you say to mark them, but here are the crash reports on the reports site:
bp-31d44a0a-0892-413e-aebb-07a182150211
2/10/2015 9:19 PM
bp-951750d7-7cd3-4ec3-b426-bc2252150211
2/10/2015 9:18 PM
bp-77789037-3f3d-4221-b1c2-d4d1a2150211
2/10/2015 9:17 PM
bp-3e9d8428-8463-44aa-8d33-63e712150211
2/10/2015 9:15 PM
bp-3b6d4c73-cb98-4994-b167-2da952150211
2/10/2015 9:14 PM
bp-35ca1514-92c9-414e-8c94-2eb212150211
2/10/2015 9:12 PM
bp-05327cf4-6371-438b-af23-a808c2150211
2/10/2015 9:12 PM
bp-adbb38ff-d3e5-4a06-a59e-40e4e2150211
2/10/2015 9:11 PM
bp-748de685-977d-446a-901f-2a1aa2150211
2/10/2015 9:09 PM
bp-a8f49b63-8690-471e-b6fc-7ef232150211
2/10/2015 9:09 PM
bp-8b660ae1-4739-4c8c-a0e6-212652150210
2/10/2015 5:15 PM
bp-67ddfed3-bedc-449c-93ef-b4be52150210
2/10/2015 5:14 PM
bp-bd9a6a74-bd6a-4071-95dd-274c52150206
2/5/2015 7:57 PM
bp-e90496ec-2cab-4faf-b51d-7b22a2150202
2/1/2015 9:34 PM
bp-eaa22e72-d24d-43d6-81bc-ad26f2150131
1/31/2015 3:20 PM
bp-1a1c355c-a9df-4a19-a19e-293f32150121
1/21/2015 3:31 PM
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Illustrator CS4 Continually crashes even after ReInstalling
As it says it continually crashes.. IT was working prior to the end of last week. Files that i opened and then saved now when i open them continue to crash the program i've submitted my crash report about 30 times.
I uninstalled fonts that i may have installed over the prior 3 weeks. I deleted all profile data in my useers profile and regedit
I am on windows 7
here is the crash data can anyone figure this out?
<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20080806" applicationName="Adobe Illustrator CS4" applicationVersion="CS4" build="367">
<time year="2012" month="4" day="9" hour="11" minute="8" second="55"/>
<user guid="191064aa-e3d3-47d2-ac6b-df346648d2ba"/>
<system platform="windows" osversion="6.1.7601 SP 1.0" applicationlanguage="English (United States)" userlanguage="en_US" oslanguage="en_US" ram="8138" machine="AMD FX(tm)-4100 Quad-Core Processor" model="AMD64 Family 21 Model 1 Stepping 2" cpuCount="4" cpuFreq="3612 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x67932837">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x67932837" symbolname="AGMInitialize"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x00000000"/>
<register name="EBX" value="0x00000000"/>
<register name="ECX" value="0x751fd02d"/>
<register name="EDX" value="0x00000000"/>
<register name="ESI" value="0x0e557f4c"/>
<register name="EDI" value="0x0e557f40"/>
<register name="ESP" value="0x00187b18"/>
<register name="EBP" value="0x00187c20"/>
<register name="EIP" value="0x67932837"/>
<register name="EFL" value="0x00010246"/>
</registerSet>
<binaryImageSet>
<binaryImage start="0x00400000" end="0x01700000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe"/>
<binaryImage start="0x77a90000" end="0x77c10000" type="__TEXT" path="C:\Windows\SysWOW64\ntdll.dll"/>
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<binaryImage start="0x76e70000" end="0x76eb6000" type="__TEXT" path="C:\Windows\SysWOW64\KERNELBASE.dll"/>
<binaryImage start="0x10000000" end="0x10020000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\ASKLib.dll"/>
<binaryImage start="0x75520000" end="0x75620000" type="__TEXT" path="C:\Windows\SysWOW64\user32.dll"/>
<binaryImage start="0x75880000" end="0x75910000" type="__TEXT" path="C:\Windows\SysWOW64\gdi32.dll"/>
<binaryImage start="0x76770000" end="0x7677a000" type="__TEXT" path="C:\Windows\SysWOW64\lpk.dll"/>
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<binaryImage start="0x75700000" end="0x757ac000" type="__TEXT" path="C:\Windows\SysWOW64\msvcrt.dll"/>
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<binaryImage start="0x76b00000" end="0x76bf0000" type="__TEXT" path="C:\Windows\SysWOW64\rpcrt4.dll"/>
<binaryImage start="0x75170000" end="0x751d0000" type="__TEXT" path="C:\Windows\SysWOW64\sspicli.dll"/>
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<binaryImage start="0x76fe0000" end="0x7713c000" type="__TEXT" path="C:\Windows\SysWOW64\ole32.dll"/>
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<binaryImage start="0x756a0000" end="0x756f7000" type="__TEXT" path="C:\Windows\SysWOW64\shlwapi.dll"/>
<binaryImage start="0x69a00000" end="0x69cae000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\CoolType.dll"/>
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<binaryImage start="0x676e0000" end="0x67cb3000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\AGM.dll"/>
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<binaryImage start="0x76940000" end="0x76946000" type="__TEXT" path="C:\Windows\SysWOW64\nsi.dll"/>
<binaryImage start="0x74a80000" end="0x74aed000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\AdobeXMP.dll"/>
<binaryImage start="0x74970000" end="0x749ef000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\AdobeXMPFiles.dll"/>
<binaryImage start="0x018a0000" end="0x01ba9000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\amtlib.dll"/>
<binaryImage start="0x74a60000" end="0x74a71000" type="__TEXT" path="C:\Windows\System32\netapi32.dll"/>
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<binaryImage start="0x744d0000" end="0x744e9000" type="__TEXT" path="C:\Windows\System32\srvcli.dll"/>
<binaryImage start="0x74ff0000" end="0x74fff000" type="__TEXT" path="C:\Windows\System32\wkscli.dll"/>
<binaryImage start="0x73da0000" end="0x73f3e000" type="__TEXT" path="C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1d f_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll"/>
<binaryImage start="0x74470000" end="0x744c8000" type="__TEXT" path="C:\Windows\System32\winhttp.dll"/>
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<binaryImage start="0x75470000" end="0x754eb000" type="__TEXT" path="C:\Windows\SysWOW64\comdlg32.dll"/>
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<binaryImage start="0x6cf30000" end="0x6d03a000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\PDFPort.dll"/>
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<reproSteps>
</reproSteps>
</crashreport>Nate,
You may try the following (you have tried/done 1) and 2) and part of 5) already) and see whether it helps:
1) Close down Illy and open again;
2) Restart the computer;
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup;
4) Move the folder with Illy closed;
5) Look through and try out the relevant among the Other options;
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Help please! I have been using Mountain Lion for a few weeks but Finder, System Prefferences and the App Store won't load and/or keep crashing even after reinstalling the OS. How do to fix it?
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i7
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.68f99You need to check to make sure you are actually connected to the network. Tap Settings > WiFi >and then tap the blue ">" next to the network name with checkmark. You should see a complete set of IP address but if the router didn't issue you an IP address properly, you will see your touch IP address start with 169.x. If this is the case, you are connected to the internal network but not to the web.
First thing to do (while you are on that screen) is tap "Forget Network". Then turn WiFi off. Turn it back on and, if needed, tap Other and re-enter your network information. If you continue to have problems, check with your IT department on Monday.
In the meantime, your laptop and iTunes can be used to purchase apps and music. Syncing them with your touch is a great way to get them installed while you are waiting for the answer on your WiFi problem. -
iPhone 4 still gets crashed even after ios 7.1 update, & sometimes fails to reboot! However it gets rebooted after 30 to 60 mins later by itself. "HELP" please somebody
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use... -
Music continuously plays even after closing the tab which played youtube video, restarting does not help either.
please update your version of the flash plugin & see if that works:
[http://get.adobe.com/flashplayer/] (make sure to uncheck the "McAfee Security Scan Plus" checkbox first if you don't want to install the bundled software) -
Why won't my line spacing change even after I change the # in the leading panel
why won't my line spacing change even after I change the # in the leading pane
Is this for text you've already typed? Did you select it first? If that's not it, for PSE 11 and 12 go to the far right of the tool options, click the four-lined square and choose Reset Tool. For PSE 10 and earlier go to the far left options bar, click the tiny triangle (or the tool icon for really old versions) and choose Reset Tool.
-
Aperture is asking to upgrade library every time I open the application, even after it has already been upgraded. I just ran the update and it is still not fixed. What can I do??? My plug are asking me to re-register them too. This is annoying. Please help!!!!!
How do you try to start the repair dialogue? By starting Aperture or by opening the Library?
If you not already have tried it with directly opening the library:
reveal your Aperture Library in the Finder
Whilst holding down Command(⌘)- option (⌥) double click on the Aperture Library.
Select "repair library" from the dialogue.
What about Frank Caggiano's questions above?
It would be really helpful to know, how many libraries you have, and if this problem is restricted to one of them. -
My messaging app crashes 5+ times each day, or causes my phone to lag until I restart it. Is anyone else still having these problems, even after the update?
the vz messaging app is garbage.Thats probably why no tech support people have replied to your question yet. I had similar issues & decided to disable it. May i suggest you download 'textra' or even hangouts?
-
Firefox crashing even after reinstall
I desperately need help because there is something very VERY wrong with Firefox. Whenever I try to start it the crash reporter will pop up right away. I have tried a complete and utter reinstall three times even deleting all the profiles and temp files but nothing is working. I've run half a dozen spyware sniffing programs and there isn't anything on my computer that any of them can find. The only way it will run is with the Administrator shortcut (Ctrl-Shift-Firefox Icon). This has been happening for about a week now and despite repeated reinstalls and so forth it has not fixed the issue.
I will flag this as escalate, as I do not understand the crash.
Hopefully someone will reply within a few days. (HelpDesk staff may take 2-3 days and do not work weekends )
For forum cross referencing purposes + my observations
* Reports for your CrashIDs <br /> bp-84f387ee-c576-449a-b00c-d0ccc2150215 <br />bp-fc5c2d5b-1d26-4131-8e55-3865c2150215
* Crash Signature: StrChrIA
** 7 days https://crash-stats.mozilla.com/report/list?product=Firefox&signature=StrChrIA#tab-sigsummary
* related bugs (old)
bug 627238 RESOLVED WORKSFORME blocklist CbFsMntNtf3.dll 3.0.77.30 to stop crashes [@ StrChrIA] caused by eldos Callback File System
bug 547588 RESOLVED DUPLICATE crash in private mode [@ StrChrIA ]
bug 530074 <s>NEW </s>--- Crash [@ StrChrIA ] from winsock and shlwapi.dll (LSP, evil *x86.dll module)
I find it rather odd the signature 7 day summary is picking up >1000 Win7 crashes & >1000 Fx35.0.1 crashes but did not see this in the default top crash listing, its only showing currently as #59
General suggestions that may help. Try testing
# Using a new additional Firefox profile <br />[[Use the Profile Manager to create and remove Firefox profiles]]
# Using Windows 7's safemode <br /> http://windows.microsoft.com/en-gb/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
# After a clean reinstall of Firefox. involving deleting the program files (Not the profile files) <sub>[[Firefox keeps crashing at startup#w_try-a-clean-install]]</sub>'''_try-a-clean-install''' -
Major crashes even after clean install. iCal/sqlite/MobileMe the culprit?
In 25 years of using Apple computers, I've never had problems like I'm having now.
My iMac was acting up severely with some strange symptoms such as:
* The red & white portion of the iCal icon in the dock disappearing, while the date itself remained visible.
* All kinds of 0K sqlite files showing up on the base level of the hard drive, and a lots of cfx pref files being generated (stuff like cfx#1t9Oiul -- these i understand to be corrupt pref files). The sqlite files, by the way, show up as things like etilqs_3HVA6IL9BWQtB9e
* Freezes, generally slow behavior, and multiple crashes, including the "blue screen of death" where the color just shifts and the cursor comes and goes. Eventually, even after running DiskWarrior, I the computer would start up, then spontaneously shut itself down after the grey apple screen with the progress wheel.
Ultimately, I decided to just wipe the thing clean and start fresh from a backup.
Using a Leopard install disk, I attempted to do the clean install, but was unable to from the iMac's internal optical drive - the installer told me the disk was damaged or dirty (the optical drive is brand new, by the way).
Using a powerbook and putting the iMac in target mode, I was able to do a completely clean install.
I ran all the software updates and have added NO third party software.
Problems are back:
Running a sync to get my calendar, contacts, and bookmarks back, I encountered my first problem again: address book wouldn't sync "due to inconsistent data" and told me to replace the data on the computer by resetting it -- which I attempted to do, multiple times, but the sync always failed.
Then , once again those sqlite files started showing up.
Then the iCal icon disappeared again and programs weren't responding. Moments ago I had to do a hard restart.
I've zapped the PRAM, I've tried everything I know, and I'm still having all these problems (some of which, by the way, are now beginning to occur on the PowerBook G4 I also have).
If anyone can provide me any guidance here, man would I love it. Is it possible the Leopard disk I have is somehow corrupted and is causing all these issues? Or is it hardware? Or is this some sort of problem that's being generated by synchronization?
I'm really at my wit's end.
Thanks to anyone who can give me a hand.
JonJust wanted to update anyone who's interested:
After replacing the internal hard drive, all problems have ceased and my Mac is running beautifully -- fast (though I also upgraded the ram from 1 to 2 GB) and I couldn't be happier.
So just a word to the wise: those "software" problems I was so certain I was having turned out to be a hard drive that was slowly failing. A friend of mine who's a programmer said he's never heard of a hard drive failing anything but suddenly, but in this case that's what happened.
With the problems I was having, I was seriously beginning to question my loyalty to Apple.
As it turns out, now I'm questioning their loyalty to Western Digital -- that drive was a dog and I'm glad to have replaced it with a Seagate. -
Skype 6.18 crash even after exception provided for EAF
Hi Support,
We have deployed EMET 5 to our 50 users. We observed that some Windows 7 x64 and Windows 8.1 x64 are facing issues with Skype. We observed that EMET is causing exe to stop. Uninstalling EMET resolve the problem and EMET 4.1 update 1 works fine with Skype
6.18.32.106 version. Our group policy already specify EAF, EAF+ protection are disabled for Skype.
It does not work even after downgrading Skype to any lower version. Can you please suggest best way to resolve the problem?
1. Upgrade EMET 5 from version 4.1 update 1
2. Upgrade Skype from version 6.14 to 6.18
3. Quit Skype and Restart applicationSkype throw below error in event viewer
Faulting application name: Skype.exe, version: 6.18.60.106, time stamp: 0x53d154b0
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0x31ec
Faulting application start time: 0x01cfb0a510194fc2
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 4ea3c722-1c98-11e4-9ab4-f8b156c39b2b
EMET error:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 6.18.60.106
P3: 53d154b0
P4: KERNELBASE.dll
P5: 6.1.7601.18409
P6: 53159a86
P7: 000006a6
P8: 0000c42d
P9:
P10:
Attached files:
These files may be available here:
C:\Users\username\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Skype.exe_7e29ea3d4cc8a8552ac2bf4a961b6348a4ac310_314b936e
Analysis symbol:
Rechecking for solution: 0
Report Id: 0a6699c2-1c98-11e4-9ab4-f8b156c39b2b
Report Status: 0
EMET detected DEP mitigation and will close the application: Skype.exe
DEP check failed:
Application : C:\Program Files (x86)\Skype\Phone\Skype.exe
User Name :
Session ID : 1
PID : 0x2FC8 (12232)
TID : 0x2560 (9568)
Module : N/A
Mod Base : 0x00000000
Mod Address : 0x00FAAD78
Mem Address : 0x00FAAD78 -
Firefox doesn't open with profile even after creating a profile through Profile Manager.
I created a profile of Firefox yesterday using Profile Manager. And placed it in a virtual encrypted drive created by TrueCrypt. But Firefox didn't open with the profile. Instead it opened in default setting that Firefox usually gets when newly installed. I tried to select the profile through Profile Manager and open Firefox but to no avail. Even tried placing the profile in the Profile folder in Firefox pathway in AppData. Still same thing. At last reset Firefox and the profile was deleted. Now I'm with newly default setting. Luckily I had saved my bookmarks from Bookmark Manager.
I just wanted to save a profile so that only I can only access my profile and any other person would just had to use default setting. Also to restore my settings in case I install a fresh Firefox or reset Firefox to solve a problem.
Please help me fulfill my wants as stated above and why did it not work yesterday with the Profile Manager?Hello ams963, i think the problem is with TrueCrypt because it is not support your win 8 yet. see: http://www.truecrypt.org/
http://www.truecrypt.org/docs/version-history
see if can find a method in the next link, not too useful i think for your win 8 : [http://kb.mozillazine.org/Protect_the_profiles_contents Protecting the contents of the profile]
thank you -
Firefox keeps crashing even after trying the suggestions in your helpful articles.
I get this error message: Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
Firefox crashes within a few minutes of being on Internet. Most Web pages crash. I need to open multiple tabs to work, and it always crashes soon after I start to work. This began after updating to 4. I replaced 4 with the older version, but the problem keeps happening. This is part of the crash message I get, but it's crashed several times & reports aren't exactly the same. I also disabled Silverlight plugin, another recommended solution. That didn't work either.
Process: firefox-bin [367]
Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
Identifier: org.mozilla.firefox
Version: 3.5.6 (3.5.6)
Code Type: X86 (Native)
Parent Process: launchd [103]
Date/Time: 2011-04-07 18:34:56.113 -0700
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 28367 sec
Crashes Since Last Report: 46
Per-App Interval Since Last Report: 2891 sec
Per-App Crashes Since Last Report: 15
Anonymous UUID: DDD4BAF4-B297-4C36-AAA8-CB09CDBE2A8A
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x96312156 __kill + 10
1 libSystem.B.dylib 0x96312148 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x963a4899 raise + 26
3 libSystem.B.dylib 0x963ba9b8 abort + 93
4 libstdc++.6.dylib 0x97f66fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x97f6517a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x97f651ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x97f652b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 libFontParser.dylib 0x98acf67b TcmapEncodingTable::GetSubtable(unsigned short, unsigned short, unsigned short, unsigned short*) + 591
cr2: 0xa0744000That looks like a problem with your BitDefender AV software (BdProvider.dl, avcuf32.dll)
You can try to disable BD extensions or check advanced settings for Firefox in BD.
You can also try to contact BD for support.
Quote: ''I ran the sessions in safe mode and it did not crash, so it is not my add-ons.''
If Firefox didn't crash in Safe Mode then it is likely caused by an extension.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Safari crashing even after reinstalling
heres the error report....
Process: Safari [647]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.2)
Build Info: WebBrowser-7534057002000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [143]
Date/Time: 2012-06-13 12:18:00.776 -0700
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 7122 sec
Crashes Since Last Report: 22
Per-App Interval Since Last Report: 776 sec
Per-App Crashes Since Last Report: 22
Anonymous UUID: 604CB663-1832-427A-B85D-3DF5AE5F3F1D
Crashed Thread: 3 WebCore: IconDatabase
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
VM Regions Near 0x18:
-->
__TEXT 0000000100997000-0000000100998000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
objc[647]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8d4fc67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d4fbd71 mach_msg + 73
2 com.apple.CoreGraphics 0x00007fff93646b7e _CGSSynchronizeWindowBackingStore + 148
3 com.apple.CoreGraphics 0x00007fff93609d4f _CGSLockWindow + 4657
4 com.apple.CoreGraphics 0x00007fff93608817 CGSDeviceLock + 307
5 libRIP.A.dylib 0x00007fff8f17c1a4 ripd_Lock + 46
6 libRIP.A.dylib 0x00007fff8f18111d ripl_BltImage + 355
7 libRIP.A.dylib 0x00007fff8f180d77 ripc_RenderImage + 319
8 libRIP.A.dylib 0x00007fff8f18d2af ripc_DrawImages + 6361
9 com.apple.CoreGraphics 0x00007fff936d79ac CGContextDrawImages + 223
10 com.apple.coreui 0x00007fff9244feb5 CUIRenderer::DrawWindowFrameDark(CUIDescriptor const*) + 6847
11 com.apple.coreui 0x00007fff924380db CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 4863
12 com.apple.coreui 0x00007fff9245d9a4 CUIDraw + 225
13 com.apple.AppKit 0x00007fff8c003078 _NSDrawThemeBackground + 1392
14 com.apple.AppKit 0x00007fff8bffe563 -[NSGrayFrame drawWindowBackgroundRect:] + 559
15 com.apple.AppKit 0x00007fff8bffe069 -[NSFrameView drawThemeContentFill:inView:] + 1650
16 com.apple.AppKit 0x00007fff8bffd70a -[NSGrayFrame drawRect:] + 76
17 com.apple.AppKit 0x00007fff8bfcfa67 -[NSView _drawRect:clip:] + 3995
18 com.apple.AppKit 0x00007fff8bfcd719 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3020
19 com.apple.AppKit 0x00007fff8bfcc44f -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 270
20 com.apple.AppKit 0x00007fff8bfc786f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4755
21 com.apple.AppKit 0x00007fff8bfc02ed -[NSView displayIfNeeded] + 1676
22 com.apple.Safari.framework 0x00007fff91f16847 -[BrowserWindow displayIfNeeded] + 43
23 com.apple.AppKit 0x00007fff8bfbfa2d _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 648
24 com.apple.CoreFoundation 0x00007fff8bbcb8e7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
25 com.apple.CoreFoundation 0x00007fff8bbcb846 __CFRunLoopDoObservers + 374
26 com.apple.CoreFoundation 0x00007fff8bba0af9 __CFRunLoopRun + 825
27 com.apple.CoreFoundation 0x00007fff8bba0486 CFRunLoopRunSpecific + 230
28 com.apple.HIToolbox 0x00007fff929814d3 RunCurrentEventLoopInMode + 277
29 com.apple.HIToolbox 0x00007fff92988781 ReceiveNextEventCommon + 355
30 com.apple.HIToolbox 0x00007fff9298860e BlockUntilNextEventMatchingListInMode + 62
31 com.apple.AppKit 0x00007fff8bf83e31 _DPSNextEvent + 659
32 com.apple.AppKit 0x00007fff8bf83735 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
33 com.apple.Safari.framework 0x00007fff91ebd939 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
34 com.apple.AppKit 0x00007fff8bf80071 -[NSApplication run] + 470
35 com.apple.AppKit 0x00007fff8c1fc244 NSApplicationMain + 867
36 com.apple.Safari.framework 0x00007fff920721d3 SafariMain + 197
37 com.apple.Safari 0x0000000100997f24 0x100997000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d4fe7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8bdf778a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8bdf631a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d4fe192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db9c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8db9db85 start_wqthread + 13
Thread 3 Crashed:: WebCore: IconDatabase
0 com.apple.WebCore 0x00000001012b94a4 ***::StringImpl::hash() const + 4
1 com.apple.WebCore 0x0000000101ad6010 bool ***::HashTable<***::String, std::pair<***::String, WebCore::PageURLRecord*>, ***::PairFirstExtractor<std::pair<***::String, WebCore::PageURLRecord*> >, ***::StringHash, ***::PairHashTraits<***::HashTraits<***::String>, ***::HashTraits<WebCore::PageURLRecord*> >, ***::HashTraits<***::String> >::contains<***::IdentityHashTranslator<***::StringHash>, ***::String>(***::String const&) const + 54
2 com.apple.WebCore 0x00000001012d45af WebCore::IconDatabase::pruneUnretainedIcons() + 321
3 com.apple.WebCore 0x00000001012bd82c WebCore::IconDatabase::syncThreadMainLoop() + 286
4 com.apple.WebCore 0x00000001012bb32f WebCore::IconDatabase::iconDatabaseSyncThread() + 491
5 com.apple.WebCore 0x00000001012bb13f WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
6 libsystem_c.dylib 0x00007fff8db9a8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8db9db75 thread_start + 13
Thread 4:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8d4fc67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d4fbd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8e5792d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8e579219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff8db9a8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8db9db75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d4fe192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db9c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8db9db85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d4fe192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db9c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8db9db85 start_wqthread + 13
Thread 7:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib 0x00007fff8d4fc67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d4fbd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8bb9850c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8bba0c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8bba0486 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x00007fff9202c8a3 Safari::MessageRunLoop::threadBody() + 163
6 com.apple.Safari.framework 0x00007fff9202c7fb Safari::MessageRunLoop::threadCallback(void*) + 9
7 libsystem_c.dylib 0x00007fff8db9a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8db9db75 thread_start + 13
Thread 8:: Safari: SnapshotStore
0 libsystem_kernel.dylib 0x00007fff8d4fdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8db9e274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00000001009aca50 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff920a4041 Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) + 125
4 com.apple.Safari.framework 0x00007fff920a1d3f Safari::SnapshotStore::diskAccessThreadBody() + 229
5 com.apple.Safari.framework 0x00007fff920a10a9 Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff8db9a8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8db9db75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d4fe192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8db9c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8db9db85 start_wqthread + 13
Thread 10:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8d4fdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8db9e274 _pthread_cond_wait + 840
2 com.apple.CoreVideo 0x00007fff9549e6c8 CVDisplayLink::runIOThread() + 710
3 com.apple.CoreVideo 0x00007fff9549e3e9 _ZL13startIOThreadPv + 148
4 libsystem_c.dylib 0x00007fff8db9a8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8db9db75 thread_start + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000103b5bdf0 rbx: 0x000000010391c8f8 rcx: 0x0000000000001fff rdx: 0x00000000ffffffff
rdi: 0x0000000000000000 rsi: 0x0000000103b5bdf0 rbp: 0x0000000103b5bd00 rsp: 0x0000000103b5bd00
r8: 0x0000000103b5bd1c r9: 0x0000000103b5bd18 r10: 0x0000000000000081 r11: 0x00007f96d21476f0
r12: 0x0000000000004601 r13: 0x00000001039bd1b0 r14: 0x0000000103b5bdb8 r15: 0x0000000103b5bdf8
rip: 0x00000001012b94a4 rfl: 0x0000000000010206 cr2: 0x0000000000000018
Logical CPU: 3
Binary Images:
0x100997000 - 0x100997fff com.apple.Safari (5.1.7 - 7534.57.2) <962C15B1-EAC2-397C-83C2-A6A2D1B67EE7> /Applications/Safari.app/Contents/MacOS/Safari
0x1009a2000 - 0x100cc4fff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <519848A3-D6C0-3CF8-B2E4-D4B41FD91E76> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
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0x7fff901b6000 - 0x7fff901bdfff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff901be000 - 0x7fff90685fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff90686000 - 0x7fff90888fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff908a5000 - 0x7fff908c2ff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff908c3000 - 0x7fff908dafff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff908db000 - 0x7fff9091dfff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff90923000 - 0x7fff90928fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff90929000 - 0x7fff9099ffff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff90a34000 - 0x7fff90a46ff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
0x7fff90ac4000 - 0x7fff90ac9ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff90aca000 - 0x7fff90ef7fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff90f2a000 - 0x7fff90f6bfff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff91017000 - 0x7fff91082ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff910e5000 - 0x7fff9112bfff libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <2C442396-1006-3765-92D2-60869D4641CE> /usr/lib/libcurl.4.dylib
0x7fff9112c000 - 0x7fff9112cfff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff91e65000 - 0x7fff922f5ff7 com.apple.Safari.framework (7534 - 7534.57.2) <D61DA7E6-8153-31E2-B277-CEE5090F54B3> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff922f6000 - 0x7fff92313fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff9231b000 - 0x7fff9232dff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff9232e000 - 0x7fff9240cfff com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff9240d000 - 0x7fff9241aff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
0x7fff92430000 - 0x7fff92499fff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff927bf000 - 0x7fff927c1fff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff927c2000 - 0x7fff928c4fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff928c5000 - 0x7fff928c5fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff928c6000 - 0x7fff928c7fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff928f9000 - 0x7fff9297eff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff9297f000 - 0x7fff92cabff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff92cf2000 - 0x7fff92d5aff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff92d76000 - 0x7fff92db6fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff92db7000 - 0x7fff92e2afff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff92e92000 - 0x7fff92febfff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff93177000 - 0x7fff9317aff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9322d000 - 0x7fff93240ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff93241000 - 0x7fff93280fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff93281000 - 0x7fff93323fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff93527000 - 0x7fff93589ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff9358a000 - 0x7fff93f27c9f com.apple.CoreGraphics (1.600.0 - ???) <1DB9C92C-DFA8-36ED-B513-998134462148> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff93f28000 - 0x7fff93f28fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff9402f000 - 0x7fff94039ff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff94302000 - 0x7fff9430bff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff9432b000 - 0x7fff9432efff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff9432f000 - 0x7fff9440eff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <FFA7532B-336A-3F0B-9AB9-2A35B56ED887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff9440f000 - 0x7fff94511ff7 com.apple.PubSub (1.0.5 - 65.28) <0D52431F-D0B3-3175-85FF-8213615A4526> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff9455f000 - 0x7fff94561fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff94562000 - 0x7fff94562fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff94563000 - 0x7fff94568fff com.apple.OpenDirectory (10.7 - 146) <91A87249-6A2F-3F89-A8DE-0E95C0B54A3A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff94569000 - 0x7fff94569fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff9456a000 - 0x7fff94580fff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff94581000 - 0x7fff94a84fe7 com.apple.RawCamera.bundle (3.13.0 - 627) <4593B038-1A60-5ADB-565D-5BDFA28A53F2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff94a93000 - 0x7fff94a94fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff94e55000 - 0x7fff950c8fff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff950c9000 - 0x7fff950d6fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff950d7000 - 0x7fff95120ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <5E421E2D-50EA-340E-A5EE-C848DD6FC34F> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff95121000 - 0x7fff9522dfff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9522e000 - 0x7fff95267fe7 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
0x7fff95268000 - 0x7fff952c4ff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff952dd000 - 0x7fff95377ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff95418000 - 0x7fff9546aff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff9546b000 - 0x7fff9549bff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff9549c000 - 0x7fff954c5fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff954c6000 - 0x7fff954ecfff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff954ed000 - 0x7fff954f1ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff954f2000 - 0x7fff954f7fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff954fc000 - 0x7fff95518ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff95519000 - 0x7fff955fde5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff955fe000 - 0x7fff95703fff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff95706000 - 0x7fff95776fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff95862000 - 0x7fff95871ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff95b4b000 - 0x7fff95b74ff7 com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff95b75000 - 0x7fff95b7bff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff95b7c000 - 0x7fff95b7dff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff95bd5000 - 0x7fff95c0ffe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff95c10000 - 0x7fff95c11fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff95c12000 - 0x7fff95c47fff com.apple.securityinterface (5.0 - 55022.4) <09EC371E-0B6E-3849-A6C9-F8E9DB17BBCD> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff95c48000 - 0x7fff95d7efff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff95d7f000 - 0x7fff95dc1ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff95dc2000 - 0x7fff95dc8fff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff95dd7000 - 0x7fff95e02ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff95e44000 - 0x7fff95e4afff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff9688c000 - 0x7fff96907ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff96910000 - 0x7fff9694bfff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff9694c000 - 0x7fff969a4fff libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff97115000 - 0x7fff97139fff com.apple.RemoteViewServices (1.4 - 44.1) <EA3837DF-A3A3-37FF-AE11-D50048D5F21A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff9713a000 - 0x7fff971b0fff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff9788d000 - 0x7fff97b76ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff97b77000 - 0x7fff97bb2fff com.apple.LDAPFramework (3.2 - 120.2) <A2675243-9122-308D-A5C8-9C1C4FE7639D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff97bb3000 - 0x7fff97bb5fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff97bb6000 - 0x7fff97cbdfe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 7236
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=193.5M resident=148.2M(77%) swapped_out_or_unallocated=45.3M(23%)
Writable regions: Total=1.1G written=17.9M(2%) resident=65.3M(6%) swapped_out=0K(0%) unallocated=1.0G(94%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 3272K
CG image 68K
CG raster data 228K
CG shared images 3448K
CoreAnimation 11.9M
CoreGraphics 16K
CoreImage 8K
CoreServices 2504K
IOKit 10.5M
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 55.9M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 68K
OpenCL 44K
OpenGL GLSL 1372K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
SQLite page cache 2880K
STACK GUARD 56.0M
Stack 13.1M
VM_ALLOCATE 16.3M
__CI_BITMAP 80K
__DATA 16.4M
__IMAGE 528K
__LINKEDIT 57.6M
__RC_CAMERAS 248K
__TEXT 135.9M
__UNICODE 544K
mapped file 45.6M
shared memory 2096K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 436.4M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3If you’re able to launch Safari, select Safari ▹ Reset Safari… from the menu bar. In the window that opens, check the box labeled “Remove all website icons” and uncheck all other boxes. Press return.
If Safari crashes on launch, select Go ▹ Go to Folder… from the Finder menu bar. Into the text box that opens, copy the following line and press return:
~/Library/Safari/WebpageIcons.db
Delete the selected file in the window that opens. Relaunch Safari and test. -
ITunes continues to crash, even after following ALL of the suggestions offered here. Now what?
iTunes opens properly, but will shut down (crash) after approximately one minute, whether it's playing something or not. I have uninstalled and reinstalled (even with the help of Apple tech people to ensure I have done it properly). I have followed all steps offered on the link that Apple has to rectify this situation. When I created a new user, it worked for a couple of days, but then went back to crashing. I played it in compatibility mode (windows 7) and it worked, for a day or so, but then went back to crashing. I even tried installing an earlier version of iTunes, to no avail. I give up.
If an Apple Store is too far then you could check and see if you have an Apple Authorised Service Provider near you, check the link below:
https://locate.apple.com
Alternatively you could ring AppleCare and see if you have postage service options in your area. You can find the contact number in your country at the link below:
http://support.apple.com/kb/he57
If the iPod was originally purchased just 3 months ago it is still within the Apple 1 year limited warranty. Now if the iPod has a manufacturing defect then the replacement will be free under warranty but if the fault is caused by any physical/liquid damage then the replacement would be at a cost to you. The cost is different in every country, you can find the pricing in your country at the link belwo for an out of warranty service:
http://www.apple.com/support/ipod/service/faq
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