Continuum Freezing, Brand new! + Yahoo

My phone is freezing, crashing, failing to restart properly, etc. What do I do? No apps are running in the background, I checked!
Also, how do I remove my Yahoo IM from the built in messenger app? I like Yahoo's client better but it keeps logging me out.

Dang...
I was hopeful that this would have solved the problem. Unfortunately, it must be a software problem of some sort. I reset my PRAM(?) and did the disk utility cleanup or whatever it is called. I do appreciate you giving your 2 cents. Does anybody else have any ideas? Microsoft Office is still freezing up when I try to paste something from the internet -- Oddly enough, it isn't happening when I'm posting text from some websites, but is from others. The firewall is turned off, so I don't think its a security issue. Please help! I need some way to put my academic transcript in a word file so that I can email it for reference, so this is kind of urgent! Thank you.
Should I try a software update?
Message was edited by: kmtowel

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My Applications keep Freezing - Brand New Mid-2010 iMac. Please Help

Hello - I am extremely frustrated because I just received my brand new iMac in the mail (27" i7 2.93GHZ / 2 TB HD / 4GB 2x2 SDRAM) and my applications keep freezing.
Let me give an example -
I keep trying to open iPhoto so that I can import and export photos from my other Mac and my iPhone. Just about any time I do any big upload, the whole iPhoto freezes on me and I have to force quit.
Another example (the one that is bugging me most right now): I am trying to paste 3 pages of text into a word document in Microsoft Word, and every time I attempt to do this, Word freezes.
I understand these are both rather minor in the grand scheme of things, but I just got this fricken thing and I'm hoping I can take some measure to avoid my applications freezing... Do I not have enough memory for running these simple day-to-day tasks? I was thinking about buying 2x 4GB OWC memory to make my computer 12GB instead of 4GB. Please help - I'd love to hear any opinions. Should I take it in? Or is it a simple fix? Even when I first booted my computer there was lag getting the introduction information to load.

Dang...
I was hopeful that this would have solved the problem. Unfortunately, it must be a software problem of some sort. I reset my PRAM(?) and did the disk utility cleanup or whatever it is called. I do appreciate you giving your 2 cents. Does anybody else have any ideas? Microsoft Office is still freezing up when I try to paste something from the internet -- Oddly enough, it isn't happening when I'm posting text from some websites, but is from others. The firewall is turned off, so I don't think its a security issue. Please help! I need some way to put my academic transcript in a word file so that I can email it for reference, so this is kind of urgent! Thank you.
Should I try a software update?
Message was edited by: kmtowel

HP Desktop Pavillion p6320y Brand new Crash Freeze

I purchased this HP Pavillion PC from best Buy Chula Vista on March 2010
The Desktop PC we bought is an HP Pavillion P6320y
The problem that occurs is that the computer keeps freezing, the mouse stops moving and then all the programs. Stops all programs, turns to a grey screen., cannot restart unless you turn off the power.
I started noticing the problem when my mouse started to move choppy a few days ago, and then the windows ( in the quick view) do not smoothly pop up anymore
Sometimes when I do restart I get this message “insert Boot media in selected Boot device and press a key” But nothing happens or rather the message keeps repeating itself and I need to keep the PC off power for 15 mins to try again
I check all the cables to make sure they are proerly connected. The Desktop is also carefully cleaned to make sure there is no dust buildup
I do not have any funny programs installed. I only browse facebook, Youtube, yahoo, Gmail. I have Yahoo messenger, MSN Messenger and one game called Ragnarok Online but that game is an old game that doent need any crazy specs.
One time the problem occured as i was watching a youtube video on full screen and it stoped on full screen and just froze and faded to a grey/white screen. I restarted and it did it again when browsing Facebook.
I have heard of instances that I could have purchased a lemon. The 2nd day that I had the laptop, we had issues with the cables and it not booting properly. however that was resolved. But now the problem has gotten worse and the PC is brand new.
Please help. Can I have this returned? Refurbished/replaced?
Thank you

Hi, The mouse appearing to go slow may be from stuff that gets into the mouse laser or from a virus or from something of a reason like software problem or else. The grey white screen I can relate to having that happen once when I was playing a game on another hp pavilion computer and the screen went grey and white and I had to restart it to make it work, that must appear when there is a problem with the video card and the video card can't respond to the problem so the video card crashes. It appears it might have something to do with the hard drive. It might be related to a virus or so. Make sure you have the latest video card update and there are free anti-virus programs like Comodo Antivirus you can download for free and update + have it scan your computer for viruses. It might be something PSU related like failing PSU connectors or a problem with the cables connected to the hard drive, try swapping or replacing the cables, try replacing the PSU with a good PSU u know is not failing + the hard drive, It appears the hard drive is crashing the system for a reason or another or a virus. Try resetting the bios, make sure everything is properly connected correctly. If the computer doesn't respond when hitting a key after the message it appears that there is a problem between the communication between the hard drive and the computer, Try putting swapped cables in another connector on the motherboard and connect it to the hard drive. It's either the motherboard cable connector, the cable connector or the hard drive connector or the PSU power plug or the PSU itself or a virus. Best luck for you and your computer.

Brand new iMac freezes constantly! Updates aren't helping!

Hello everyone,
This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?

When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?"

How do I uninstall Mavericks and recover Lion? I have a brand new iMac and web pages stall or freeze since I installed Mavericks. I can't get it to download software for my printer when I connect it.

I have a brand new iMac. It was working fine until I downloaded Mavericks. Now I have web pages that freeze while trying to load. The blue in the address bar stalls and freezes. If I try to load from page 1 to a later page, or reverse that, I also have the same problem. I tried to connect my printer for the first time, and again, the blue progress bar froze. Then I got the yellow triangle telling me there was a connection problem. My internet connection is via an Air Card as that is my only option where I live. I packed up the whole new iMac and took it to my Air Card provider, where they also have very fast Wifi, and they had the same problem with Wifi. I use my Air Card with my MacBook and it works JUST GREAT! I really want to return to Lion. HELP.

The only way to retutn to Lion is to format your drive (erase, lose all) and either:
1. clone back the clone copy i hoep you have, or
2. first backup your files, then format and install Lion again
But really, mavericks works great. You have a problem. Find out why. First, what unusual software do oyu have installed that may be conflicting with it? Virus, system modifiers, etc? Second what OLD software do you have that might be the problem. finally, you might need to do a re-install if something errored during install.
Grant

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive.
Tried to reset pram, smc, nvram.
Tried installing new RAM.
Tried installing new hard drive.
You should know that my internal drive is installed in a cheap external case and plugged in a USB 2.0 port because i am waiting for a new hard drive cable.all
Yep all good things happened to me...i don't know if all these problems are linked, ahh and also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost. My computer is not under warranty anymore so i'd like to avoid a trip to the Apple store but i'm close to doing just that.
Any help appreciated...

It's diagnostic software. It's supposed to help you find problems. I don't think anyone is making any software yet that fixes hardware problems.
That said, the two comments:
Le husky wrote:
Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive....
.....also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost....
would lead me to think it's the logic board. On older MacBook Pro's both the USB I/O ports and the keyboard/trackpad are fed out of an integrated USB controller integrated into the South Bridge I/O controller. On newer models, the USB ports come out of an integrated North/South bridge controller and the keyboard/trackpad are handled by an SMC controller, which itself interfaces with the I/O controller. All of these items are on the logic board, and they're all unrepairable.
...unless of course the "internal drive [that] is installed in a cheap external case" is itself causing the problems. Another thing to try might be a different USB port, if you haven't done so already.
I didn't know the price for Scannerz went up. I could have sworn I only paid 30-some bucks for it. Maybe it was on sale at the time. I don't remember.
In any case, good luck.

ITunes 10.6.1 (7) freezes when syncing brand new iPod Classic

In my attempts to sync a brand new iPod Classic (160 GB) with iTunes I only get a freeze up of iTunes, where only a force quit helps to terminate the hang. I have of course done all the usual, i.e. restored the entire iPod Classic, restarted my Mac, made sure all software is the latest software. All to no avail.

Syncing a 160GB iPod Classic, may take a long time, so better to stop all other process or apps, when you do it.
Especially, disconnect all other USB devices and connect the iPod directly to the body of the Mac and not to the Keyboard USB port or any USB hub.
I think you have done all other suggestions, that I can think of.
Except doing a Disk Diagnostic on this new iPod, and send it back to Apple if the DD report is bad, refer to this earlier post by tt2
https://discussions.apple.com/message/17776595#17776595
Have a nice day!

Brand new iPod keeps freezes all the time, Why?

The problem started early this year with my old iPod classic (couple years old) was beginning to freeze all the time so I just thought it was time to get a new one so I did but the same probably happened straight away and just just died after 2 weeks of constant resting so I got a brand new replacement and the same thing is happening to this one too, my question is why does this still happen and how to stop it?

You are still under warranty. Call Apple Care, get a case number and keep it handy.

Brand new iMac 21", freeze. Mouse movies, but does nothing

We just opened a brand new iMac 21" literally yesterday (purchased within the last three weeks). It was on for about an hour with no problems whatsoever. Then, while transferring photos to iPhoto, the system interface randomly froze. You can move the mouse around the screen, but it does nothing. You can't click anything. Hard resets/shutdowns result in the system rebooting back to the desktop like normal, but the mouse stays in this semi-frozen state. You can movie the pointer, but you can't actually interact with anything to fix the problem. Nothing brings it out of this state. We're not terribly experienced with Macs (new owner) and also snowed in to boot.
Has anybody encountered problems like this before? How do I fix this freeze?
Message was edited by: ThirdMarioBro

My suggestion with a new Mac that is having those problems is to take it back to the Apple Store and ask them to fix it. Beside allowing them to solve the problem that will also give them the chance to document the problem with your Mac just in case it should happen again.
|___________________
Allan

Itunes freezes on brand new laptop

i just recently bought a brand new hp computer with windows 7. i went to download itunes, and when i go to the cloud and try to download previous purchases, it completely freezes on me. how can i get this to stop?

What security software is running on your computer? Try to update it or uninstall it (just to test).
Also, check out this Apple document -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
Is it a user-specific or system-wide problem?

My (brand new) imac with flash hard drive freezes after mavericks update

after updating to the new mavericks my new imac has been slowed down -
when scrolling in finder to select files and tag them it freezes and "thinks" after each file
your help appreciated
its brand new ( only a month old ) and was lightning fast before

after updating to the new mavericks my new imac has been slowed down -
when scrolling in finder to select files and tag them it freezes and "thinks" after each file
your help appreciated
its brand new ( only a month old ) and was lightning fast before

My Macbook Pro *****! I have had it for 2 weeks now, got it brand new at the apple store, it freezes all the time, and reboots itself, sometimes when i start it, purple dots cover the screen and i have to hold the power button.

I have had it for 2 weeks now, got it brand new at the apple store, it freezes all the time, and reboots itself, sometimes when i start it, purple dots cover the screen and i have to hold the power button. a 2 week old computer is not supposed to do this! it wastes all its time being so flashy that it just craps out all the time. sometimes i feel like i should have stayed with my virus covered PC. at least when it shut down randomly you could turn it back on, but with the macbook pro, it just keeps restarting itself over and over. need help with this, any answers?

Here's a novel thought. Take it back to the vendor. Should have done that one week ago.

Adobe Acrobat 8 Pro Freezing After Install on Brand New Dell Optiplex 580

Hello,
I was wondering if anyone knew of a solution to an issue I am having.
I installed Adobe Acrobat Pro 8 onto a brand new Dell Optiplex 580 running Windows XP (AntiVirus was not installed yet). When launching, it freezes 3-5 seconds after opening and I need to open Task Manager to kill the process.
I have tried:
Repair install
Deleteing Preferences folder and letting the program recreate it
Manually starting and restarting the FLEXnet service
Running in compatibility mode
Applying the updates for Adobe Acrobat Pro (up to 8.2.4)
Running Adobe without background services
Manually uninstalling and reinstalling
Thanks for your help in advance,
Seth
Message was edited by: ssd008

Another possibility to check is the free space in the TEMP folder. I believe Acrobat uses the TEMP folder for temporary storage. You might even consider increasing the size of the TEMP folder. At least this is something else to check.

ITunes freezes my brand new Macbook

I have a brand new Macbook Pro, 15", the harddrive is an SSD.
All software is up-to-date
From the moment I took it out of the box, iTunes has completely locked up my Macbook, requiring a hard shutdown or a force quit (that sometimes takes upwards of 10-15 minutes) to return everything to normal.
iTunes is the only program that causes this.
I have tried revalidating the permissions. I have deleted the iTunes files and let it rebuild them. I have uninstalled and reinstalled iTunes. I have tried various combinations of programs running. Even with iTunes being the sole thing running, my entire macbook freezes. The sound keeps playing, the cursor keeps moving, but nothing can be clicked till about 30-60 seconds goes by and it unfreezes for a second or 2, then it freezes again for another 30-60 seconds.
It's been 2 weeks of this. Is there any sort of fix coming? I can't imagine I will be keeping this macbook if it is incapable of running software i need for my iPhone and iPod.

Well, I discovered the problem with mine.
Last.FM
When iTunes opened, it opened the Last.FM program automatically. That is what was making it hang.
I deleted Last.FM and downloaded iScrobbler for MAC OSX instead and that seems to have done the trick. It's nice to have full functionality, finally.
Not sure if anyone else has Last.FM, but if you do... that might be the issue.

Brand new Galaxy III S - Cannot setup Yahoo email - 80201: Getting Token Failed Error

I got my brand new phone; logged in/set-up account with gmail.
I added my corporate email just fine.
Adding a yahoo email I get the following error: 80201: Getting Token Failed Error
I've tried over wi-fi and on 4G.
Also, it doesn't matter what email and password I put in - same error.
Note: I had a Galaxy S previously with Yahoo email - this isn't the first time I've configured an account.

Same issue cannot create email accounts using the Email app - 80201: Getting Token Failed Error with Yahoo, AOL and Hotmail. Any Verizon support people here? Can you help?

Continuum Freezing, Brand new! + Yahoo

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