Contract terminated for billing reasons flag did not remove

Hi
We have a critical problem.
We are using SAP ISU 4.72 version with CRM 4.0.
Sometimes when user is doing final bill reversal and moveout reversal from CRM, the flag "Contract terminated for billing reasons" (EVER-BILLFINIT) in SAP ISU is not removing automatically and this gives problem for further billing of the contract.
Can anyone suggest a solution for this problem that how to correct this problem or any notes to be applied to correct this.
Thanks in advance.
Regards
Satadal

Hi Olivia
I have already checked this note. It seems that this note is for manual billing problem which is not carried out here.
In our case if we are doing in SAP, the removal of flag is happening with reversal of final bill.
But sometimes when we are doing through CRM the reversal process, sometimes this flag is not deleting.
I am not very sure whether it is an ISU issue or this issue happens only from CRM.
Thanks for your help anyway
Regards
Satadal

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