Contract up for renewal - Home Hub 3?

As the title says, my Option 3 BB contract has expired so I thought I would see what I could get as an incentive to re-sign.
I spoke to BT, got an offer of £7.50 per month reduction off the price which was good, I then asked about throwing in a HH3 as part of the deal, she said she couldn't authorise a replacement and that I should talk to Technical Help.
Rang Technical help and was told they only authorise replacements if the current Hub is faulty and that I need to speak to sales.
So, before I steel myself to call back can I ask if anyone has been given a HH3 as part of the deal for signing a new 12 month contract?
Thanks

rubble2 wrote:
As the title says, my Option 3 BB contract has expired so I thought I would see what I could get as an incentive to re-sign.
I spoke to BT, got an offer of £7.50 per month reduction off the price which was good, I then asked about throwing in a HH3 as part of the deal, she said she couldn't authorise a replacement and that I should talk to Technical Help.
Rang Technical help and was told they only authorise replacements if the current Hub is faulty and that I need to speak to sales.
So, before I steel myself to call back can I ask if anyone has been given a HH3 as part of the deal for signing a new 12 month contract?
Thanks
Its your contract.
Its finished.
You decide what you want, just be reasonable with your demands.
If you don`t get what you want. Tell them you are leaving, and mean it
The ocean is full of little fish
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Similar Messages

How to get the latest firmware for BT Home Hub-3 &...

I have had this new BT Home Hub3 activated last night.
To get connected wireless to my Mac Book Air and iPod Touch, I had to refresh the Wireless Channel in my BT Home Hub settings. The Hub has selected the Channel 11 automatically that works well for my home wireless connection.
This morning, my Home Hub has reverted back to Channel 6 and my wireless would not work. I had to go back to the settings in the Home Hub-3 to "Refresh" to select the best Channel and it has chosen Channel 11 again and all works well.
My question is how could I get the Home Hub-3 to remember the selected channel without me in the morning to refresh the setting on a daily basis?[I have tried by selecting the "Apply" and a green circle with a tick to denote that the change had taken place]
Home Hub-3 current firmware Version 4.7.5.1.83.8.45 [Type A] and I noticed a new one available and How could I update mine to the latest?
Regards
Solved!
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if you select advance settings and go back to the wireless page, you will be able to see channel selection, likely to be on Automatic (smart wireless); here you can manually select channel 11 and it will stay there.
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Contract due for Renewal

I have been a BT customer for over 25 years and presently have Telephone, Broadband and BT TV all of which are due to be renewed on 4th Oct 2014. I do not remember ever having received any renewal notices from BT and I understand that I was probably in a `Rolling Contract` which was renewed automatically. I thought that these `Rolling Contracts` had been abolished and I now want to receive notice of when the renewal is due. How do I do this?
Secondly I have presently got and old style You View box which is constantly freezing and requires the Broadband connection lead to be removed for a few minutes and then re plugged - which works OK - but I would be willing to pay the £35 to upgrade to the new You View+ set top box. Is this possible and when and who do I contact to renew my existing contracts.
Thanks
Kiloran
Solved!
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alw75 wrote:
Just remember if you choose to leave during the rolling contract period, you will still pay a disconnection fee.
Only if you do not go to another ISP that use a recognised way of moving. ie. using your MAC code or if you are not moving to an ISP but just stopping altogether.
This is known as the Cease Charge.
See link
http://www.productsandservices.bt.com/consumerProducts/dynamicmodules/pagecontentfooter/pageContentF...

What is the default MTU setting for bt home hub 4?

Hi everyone, I am setting up a non-bt modem/router, and I am being asked for a MTU value. Please can you tell me what the default mtu was for the bt home hub 4 (my old router)? Since I'm on the same line that's the value I need. If it helps, I think I'm on adsl 1 since my predicted line speed is about 1.5 Mbps. Thanks!
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MTU IS 1500 by default
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Charges for BT Home Hub Phone - I am totally confu...

We have Option 3 Broadband package.
We thought we were getting free calls............
We use our hub phone (which operates from the addtional phone number) and have now discovered we are being changed for calls during the day?? The call chanrges are also really high. The minimum charge being 26p - even when a call is not answered.
I don't understand. If we only get the free calls from the landline - what is the point of the hub phone????
When we moved to this package it was to get rid of an additional phone line we had - we were told this would be the best option and we would get free calls.
What am I missing here????? Getting no joy phoning BT - HELP>>>>>>>>>>>>>>

ok, im no expert but i will try to help.
With hub calls there are a number of packages to choose from. Evening and weekends i believe come free with broadband option 3. Free daytime calls are an additional cost of £6ish pm.
If you havent taken out the free daytime hub calls, you will be getting charged an extortionate amount per call.
I have had a similar issue in that i requested the free daytime calls package, and BT even acknowlege this as they listened back to the phone call. However they inform me that i was told to ring back the next day to confirm the order, which they state i didnt do. Im convinced i did.
The upshot is that i have been charged £900 for daytime calls, that would have cost me £30 if they had put my order through when i asked :-(.
Now, because i didnt inform them within one biling period (i didnt check my online bill or bank statement for some months) they have refused to reimburse me, even though i requested the free daytime calls.
The best thing you can do is ask the India call centre to put you through to the complaints section in the UK. If they say they cant do that, ask for the terminations department!! Once you get through to the complaints dept...
a) raise a complaint
b) when they turn you down, speak to a complaints manager
c) when they turn you down, ask for it to be escalated further
that is the point i am at now.
As a BT Customer of over 20 years, i am very disappointed at the complete lack of customer service/understanding. Im going to leave BT as a result of this, i cant face one more minute on the phone to India!
Good luck, you will most definetely need it!
Steven
PS - If any mods are reading this and want to contct me before i email Ian Livingston, please do so

Is turning off a Home Hub a valid reason for very ...

The BT Technical people, are trying to resolve my problem of very slow broadband speeds, and part of their stated reason is that I used to turn off my Hub every time I'd logged off (I don't now!), with the automatic monitoring software detecting this as repeated faults & re-setting my profile to deliver progressively slower speeds "until it gets a stable broadband connection".
Is this true? I can find nothing in the user guides for the Home Hub 3 they've very recently sent to me, nor anywhere else on BT sites, telling users they must leave their Hub turned on 24/7.

Which "Hub instructions" would those be? BT technical people sent me a new Hub 3, which came with no paper manuals, no cd etc. When I finally tracked down Hub 3 manuals on BT.Com, none of them refer to leaving the Hub on permanently, only to leaving it on 24/7 for the first few days after BT Broadband is enabled until it "settles down". Since my connection was enabled over 2 years ago, that clearly was never the issue - nor did anyone from BT tell me to leave the Hub on 24/7 when I moved to this house! Nor is the requirement in my original Hub's manuals..
I'm just curious as to how a user is supposed to know about this "leave it on" rule, and the consequences (automatically reduced speeds) if you don't.

Lost power plug for Home Hub 3

Hi everyone! We somehow managed to lose our power supply plug for our Home Hub 3 and BT don't sell replacements...
So I was going to ask if someone could possible measure the dimensions of their barrel connector on their HH 3 power plug, if we have the plug dimensions then we can just order a replacement plug from Amazon/eBay... We'd need the internal diameter, and the outer diameter of the connector.
If someone could do that it would be awesome and we'd be very grateful as we could then use the HH
Many thanks everyone,
-Al
P.S I did speak to live chat and was told that the techincal support team didn't have this sort of information
Solved!
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Hi
You may be better off going to that well known internet auction site and get the correct one (check type A, B) you could end up buying an incorrect one and ruining your hub.
You would also have a spare hub.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

BT home hub and broadband issues please help!!

This **** thing is driving me crazy.
To get broadband in my house we have to go with BT so signed up about a week and a half ago and got sent a home hub 3.
the thing connected up ok but the flaming internet connection drops out every 5 to 10 mins and its **bleep** annoying.
anyway a couple of days into the contract and the first home hub packs up, phone bt and am on with their broadband technician who i can barely understand for 30 minutes when he decides that the home hub is broke so he send out a new one a few days later......
connect that one up and its exactly the same dropping internet connection all the time and with a day and a half that home hub packed up too!!!!!!!!!!!!!
so i spent another 30 mins on the phone to bt again, no sorry nothing, send me another home hub so thats the third one in under 2 weeks and ive only had it connected for an hour or so and its dropping internet connection about every 5 mins.
effing rubbish
anything i can do ??? cant put up with this for 12 months!!!

this is my event log for today.......
10:24:41, 25 Jan.
(63935.400000) Admin login successful by 192.168.1.64 on HTTP
10:24:02, 25 Jan.
(63895.970000) Lease for IP 192.168.1.64 renewed by host SARENTON (MAC 00:17:3f:d7:87:ef). Lease duration: 1440 min
10:24:02, 25 Jan.
(63895.970000) Lease requested
10:24:02, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:24:01, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:23:45, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 12 Mbps
10:22:38, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 11 Mbps
10:22:29, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 54 Mbps
10:22:29, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:22:20, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 36 Mbps
10:22:16, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:21:42, 25 Jan.
(63756.560000) Lease for IP 192.168.1.64 renewed by host SARENTON (MAC 00:17:3f:d7:87:ef). Lease duration: 1440 min
10:21:42, 25 Jan.
(63756.560000) Lease requested
10:21:42, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:21:41, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 11 Mbps
10:21:10, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:19:55, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:19:39, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:19:07, 25 Jan.
(63601.010000) Lease for IP 192.168.1.64 renewed by host SARENTON (MAC 00:17:3f:d7:87:ef). Lease duration: 1440 min
10:19:07, 25 Jan.
(63601.000000) Lease requested
10:19:07, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:19:06, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:18:50, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:18:46, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:18:42, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 12 Mbps
10:18:37, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 11 Mbps
10:18:08, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 12 Mbps
10:17:04, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 11 Mbps
10:16:58, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 36 Mbps
10:16:55, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:16:45, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 36 Mbps
10:16:31, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:15:31, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 48 Mbps
10:12:19, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 48 Mbps
10:10:46, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:10:39, 25 Jan.
(63093.350000) Lease for IP 192.168.1.64 renewed by host SARENTON (MAC 00:17:3f:d7:87:ef). Lease duration: 1440 min
10:10:39, 25 Jan.
(63093.350000) Lease requested
10:10:39, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps
10:05:02, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:04:54, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:03:20, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 5 Mbps
10:02:21, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 11 Mbps
10:00:33, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 18 Mbps
10:00:20, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 12 Mbps
10:00:19, 25 Jan.
Host 7c:61:93:1d:1d:2a connected to SSID 'BTHub3-Q92C' at 11 Mbps
10:00:02, 25 Jan.
Host 00:17:3f:d7:87:ef connected to SSID 'BTHub3-Q92C' at 24 Mbps

BT Home Hub and Airport Express

Although the BT Home Hub is 'Mac' compatible, there is still little information on using it with Airport networks. I hope that the following makes sense (I am no expert) and is useful?
Connect the Airport Express via Ethernet cable to the Ethernet 1 port of the Home Hub
Open Airport Admin Utility
Airport Tab>Base Station>enter a base station name
Airport Tab>Airport Network>Wireless Mode>Create a Wireles Network(Home Router)
Airport Tab>Airport Network>Name>enter a network name
Airport Tab>Airport Network>Wireless Security>enter your preferred security level and ensure it matches the Home Hub security level
Airport Tab>Airport Network>Channel>choose the same channel as your hub, do not use automatic
Airport Tab>Airport Network>Create a closed network>leave this unchecked
Airport Tab>Airport Network>Mode>if you have a mix of 11b and 11g cards leave the mode at 892.11b/g Compatible
Airport Tab>Airport Network>Wireless Options>leave these alone if you want to avoid problems
Internet Tab>Connect Using>Airport (WDS)
Internet Tab>Configure WDS Host>MAC Address>enter the MAC address of the Home Hub(i.e the primary WDS base station
Internet Tab>Configure WDS Host>MAC Address>tick the box Also allow wireless client computers
Internet Tab>Configure WDS Host>Configure>Using DHCP>the IP address will be assigned in the range 192.168.1.6*and the Subnet mask should read 255.255.255.0 and Router address should be 192.168.1.254
Network Tab>Uncheck Distribute IP addresses
WDS Tab>Enable this base station as a WDS>check this box>from the drop down list choose>remote base station
WDS Tab>Allow wireless clients on this base station>check this box
WDS Tab>Main AirPort ID> enter the MAC address of the Home Hub or use Select to scan for the Home Hub wireless network and you should pick up the MAC address etc automatically
Click to Update these settings.
Go to bthomehub.home and ensure that you have WDS dis-ABLED in the settings. You will have to log on as admin (password is defaulted to ‘admin’, but it is worth changing it!).
To do this after logging on as admin go to>Home Network>Interfaces>WLAN At this point you should be presented with Wireless Access Point click on Configure (top right) Scroll down the screen that follows and click Configure WDS and you will be presented with the Wireless screen. Click Scan for wireless access points. The BT Home hub will scan for available networks and once it has found these you should click apply but DO NOT ENABLE WDS! Click back from this screen to Home Network and you should see your wireless Mac(s) and their various connections
Best wishes and hope this works for you! My iMac/Mac Mini and PowerMac G4 now connect perfectly through the Airport Express and I have extra Extreme and Dual Ethernet Airports for printer and Windows file sharing. I am running OS X 10.4;10.3 and 10.2 variously without seeming conflict. Airport firmware is 6.3
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS

I have now changed settings as you advised from WDS to Ethernet for the Express>BT Home Hub connection.
I know from previous posting that the ABS Snow does not support WDS.
Hers is what I want to achieve, however so far, with the exception of the Mac Mini (untested/unconfigured for use with Extreme)it all works?:-
Power PC 400 AGP OS 10.2.8>Airport Extreme PCI Card>Wirelessly connect via Express(connected via Ethernet to BT Home Hub)
Mac Mini 1.4 OS 10.3.6>Ethernet>ABS Extreme>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
iMac G4 Flat panel OS 10.4>Airport Original Card>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
Samsung PC Windows XP(SP2)>802.11G Card>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
All four of the above connect to the ABS Snow on a separate wireless network for file sharing and printing.(I set this up via help/info from the discussion forum and given it works without hiccup have left it as it is!)
Hope this helps and any further assistance/advice is appreciated-I am keen to get it right since the BT Home Hub is relatively new-UK based Home Hub forums http://www.digitalspy.co.uk/forums/forumdisplay.php?f=77
Thanks,
Graham
Power PC 400 G4 AGP Mac OS X (10.2.x) iMac G4 800 10.4; Mac Mini 1.42 10.3.6;Airport Snow;Airport Express;

HOME HUB 2 PROBLEM

Hello All.New poster here.Am suffering HH2 wireless problems which seem to be common knowledge on these forums.My question is because ihave BTV and am considering you view do i need to replace the hub with another BT one ie HH3 or can purchase my own other brand if so any reccomendations would be appreciated.Thank you
Solved!
Go to Solution.

The home hub 2 does have issues, especially if its a few years old.
Reported problems with the Home Hub 2.0
You can use your own router if you wish.
There is a small list here.
Replacements for BT home hub 3
This one is quite popular.
Using the TP-Link TD-W8960N instead of the BT home hub
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home Hub Phones & blocking calls from a particular...

I have a BT Home Hub 1.5 and the Hub Phone. Is it possible to block, or blacklist one phone number, so as it cannot call my hub phone?
I tried saving it in the phone book & allocating a ring tone of "None" but it still rings. I have also looked under Advanced in the web interface for the home hub, but cannot see anything there either.

Hi KeithAFrench,
If you take a look at the link Choose to Refuse, you will find some information on calling feature and this could help you to block calls from that number. Let me know if you still have any question regarding this service.
Cheers
Paddy,
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Home Hub 3 problems

Had infinity since June 2010, recently moved home (from one infinity exchange to another infinity exchange) and as part of the move the infinity install was done at my new property and bt provided a new Home Hub3.
Connecting via a ethernet cable works fine. But trying to connect wirelessly is another issue. Three mobile phones (2xAndroid and 1x Blackberry all b/g/n) work fine. My HP laptop (4 years old HP drivers nx7410 b/g) connects but the signal drops out repeatedly and is v'slow, the other laptop which is newer (Samsung n710 intel wireless driver and utility b/g/n) won't connect at all, either via WSP or by manually setting up the connection with the PSK.
I swapped the homehub3 for my old infinity homehub2 and everything connects in an instant. Is there something I should do for the Home Hub 3, I've tried enabling and disabling WSP but no joy.
Any clues?

Hi All
I joined BTI about 6 weeks ago and have been having problems with iPad and iPhone speed since the change. I have a whole host of computers in the house so I knew it was something specific to iDevices. After much digging it looks like the issue maybe to do with QoS (Quality of Service) it's a protocol that's meant to ensure good service thing is BT HH3 sets it automatically and you don't get the option to switch it off iDevices don't seem to like QoS so I started messing with the HH3 settings.
Before my changes ipad was getting somewhere between 0.58mbps and 1.5mbps instead of the 38mbps seen from my 'doze 7 PC and MacBook Air. So I set the Channel manually by going in to advanced setting then back to wireless, you'll need to check what signals are in your area so you don't choose an over used channel. I used inSSIDer for this. To be honest that didn't make any difference to the iPad's so I started looking at the other settings.
I changed the wireless interface type from 802.11 b/g/n to 802.11 b/g and reset the HH3, that seems to have done the trick as the iDevices are now showing 20+mbps consistently. I haven't got any 'n' devices but honestly 'n' is only any good for transmitting information between your local WLAN computers anyway as the higher bandwidth of 'n' would be wasted on the WAN link which has a max of 40mbps which 'g' already exceeds at 54mbps (OK I know it probably averages out a lot lower in real terms).
So if you're having speed problems you might want to try this, nothing stopping you flipping the setting back if it doesn't work or if it introduces other problems.
Good luck.
Jay9K

HP Photosmart Plus B209a-m printer and BY Home Hub 5

I upgraded from Bt Home Hub 3 to BT home Hub 5 yesterday and am having the same wireless connection that I had with Home Hub 3. The connection to Home Hub 3 was fixed by a post on this forum. How do I fix the problem for the Home Hub 5? I use a Mac book air and Yosemite OS.
This question was solved.
View Solution.

Hi @Dusha
I'd be happy to help you. We can begin our own troubleshooting from scratch, or you can certainly refer back tot he original post that resolved the issue from the last time this happened; Wireless printing will not operate om MAC OS X.
If this does not resolve the issue this time, let me know and we can work towards a resolution!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Question About Type A and Type B Home Hubs

Hi there,
Can anyone simply tell me the differences between Type A and Type B Home Hubs, I cannot find this information anywhere on the BT site. Your help would be much appreciated.
Kind regards,
Paul

Hi john46,
Thanks for clarifying this information with me, would you say going for a Type B Home Hub is wiser than going for a Type A Home Hub? It's just we have seemed to have been issued with mainly Type Bs than Type As when upgrading the Home Hub as part of our broadband packages, this was from the Home Hub 2 where we had 2 when swapping from ADSL to Infinity to the Home Hub 3, we have so far never had a Home Hub 4 where there are 4 versions, 2 for ADSL and 2 for Infinity, this is also true for the Home Hub 2 as well as the Home Hub 3 plus we've never had a Home Hub 5 which I know there are 2 versions nor a Home Hub 1 where there was only 1 type of Home Hub 1 and Home Hub 1.5.
Kind regards,
Paul

Re-contract on the 1st June for Free BT Home Hub 4...

http://www.btplc.com/News/Articles/Showarticle.cfm?ArticleID=4E2E1EF5-FCBA-4CE4-B769-E48E0F68ACED
The BT Hub 4 will be rolled out to BT Broadband and BT Infinity packages over the coming months, starting from Friday May 10. From June, existing BT customers will be able to upgrade for free to the new hub when they take out a new contract or they can buy one at a special price of £35 including VAT from www.bt.com.
I can now confirm that from the 1st of June 2013 customers who will recontract will get a free homehub 4.
Thank you.
Edit:
Out of Contract cost: Free
Renewing Contract cost: £35
Reminder: Remember to recontract before 1st August for free BT Sports 1 & 2 and ESPN.

Have to agree that the HH4 does appear to be a better product than the HH3. In my property the siginal cetainly appears to be stronger and reaching a little further than th HH3
Shame BT did not include the provision of AC with the router, I guess that will be for teh HH5
Lee

Contract up for renewal - Home Hub 3?

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