Contribute 3.11 closes abruptly when opening a site

About 5 users have access to a Contribute website and 4 of
them have no problem accessing the site from Contribute. One of the
users can't access the site at all.
The user can successfully create a connection to the website,
but when Contribute trys to open the site, the program abruptly
shuts down without giving any errors.
It only happens from one specific computer trying to access
one specific website. Connections to other websites work just fine.
I have already uninstalled/reinstalled the software.
Is there some additional cached files that need to be
cleared? Is there some file that needs to be fixed on the website?
HELP!

Is this particular users computer of a lower spec than the
rest?
This could possibly be a computer setup / hardware issue, in
particular, if the computer does not have much memory, then perhaps
when loading the page it is causing a memory overload and the
application is crashing.
You have to ask yourself what is different about this
particular user's computer and take it from there.
Rgds
lukaro

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