Contribute can browse URL but cannot find it in Connection Wizard

Question

Here is some supporting information:
1. I have a fully functional site on a development server
that can be browsed via a standalone browser or via Contribute's
internal browser.
2. I can successfully connect, browse, and ping the site
using the domain name or IP for the address.
3. There is one default file named "index.html".
4. There is no redirection occurring. In other words, the
default file is in the root directory of the site.
5. I have full rights to the server and network share where
the web files reside.
Here's what happens (on a fresh install of Contribute 3.11):
1. I open Contribute.
2. I successfully browse to this particular site.
3. I press the Create Connection button.
4. The Connection Wizard opens and I hit next to enter my
connection information manually.
5. The web address previously entered populates the address
of the Website Home Page screen of the Connection Wizard, so I hit
next.
Here's where the Connection Wizard bombs. It tells me that
Contribute cannot find the website and to make sure that I entered
it correctly or to contact the website administrator for
assistance. The action question is "Would you like to try to
connect to the website anyway?" Hitting "No" closes the wizard.
Hitting "Yes" takes me to the Connection Information screen of the
wizard. I connect via Local/Network and enter the network address
of the share and then hit Next. Contribute returns an error that it
cannot verify my connection information.
However, I can successfully create a connection if I use the
IP address of the site. Although this is possible, it is
undesirable.
Am I missing something here? Any help is greatly appreciated!
Thanks!

Answer 1

Some suggestions/guesses guys
kruss1971 - As the IP address works, but the domain name
doesn't, this is some sort of DNS problem, i.e. a domain name to IP
address conversion issue. I don't know why, but the domain to IP
conversion is working OK to show you the files of the website, but
at the point of verifying that connection the domain to IP
conversion is not working. So, there are two lookups:
1. Domain to IP - to show you the files of the website.
Works, because is done from your local machine.
2. Domain to IP - to verify the connection. Doesn't work -
I'm thinking that maybe this is somehow because the DNS lookup is
occurring from another location, i.e. external to your local
computer, that's the difference, and that's why it doesn't work.
Just a guess. See also:
http://www.adobe.com/support/contribute/connections/webserver_contribute/webserver_contrib ute04.html
I am wondering whether it's because virtual paths on the
server are involved, and these aren't matching up.
Contribute has to drop a file when it verfies the connection
and the address locations all have to match up and this is what
isn't happening.
2) Again I am thinking virtual paths issue here.
Just guesses. Try opening an official support query too.
Rgds
lukaro