Contribute CS4 Install error - ccmenu.xml

Hi,
Trying to get Contribute CS4 installed for a user here at Notre Dame. It keeps telling us that:
"Contribute encountered problems while constructing the menus from the current ccmenus.xml file.
Please delete the current ccmenus.xml file and rename menus.bak to ccmenus.xml."
We do this, and that same error comes up every time. We uninstall and reinstall and that error comes up every time.
Anyone seen this?
The machine is a new iMac running Mac OS X 10.6.2. It does not have any CS3 products installed just CS4.
thanks,
bart loeb, notre dame

Seems like an issue with media files, some of the content might be missing. Try to download CS4 from the below website but make sure to follow the "Very Important Instructions", mentioned on that website, carefully before downloading it.
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

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