Control center music keys won't play, rewind or forward music when keypad is locked

I'm not able to access play, rewind or forward keys when keypad is locked. Although I'm able to contol volume and scroll bar. Any fix?

and if its not in your itunes anymore cause you deleted it and thought you could re-add it like you've done a thousand times before...
i knew i should never had upgraded itunes....i held out so long....every time i update something it never works right afterwards....

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